2 of 2 Permanent User Experience Jobs in Tower Hamlets

development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer … cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer ...

tracking, and continuous improvement of SLOs, Service Level Indicators (SLIs), and error budgets. Identify and prioritize operational improvements that align with business goals and user experience. SRE Best Practices & Advocacy Helping to evangelize SRE principles across the organization. Collaborate with stakeholders to integrate reliability practices into the development lifecycle. … Training Maintain accurate technical documentation, runbooks, and post-incident reports. Provide training and mentorship to engineering teams on best practices and tools. Essential criteria: Experience as a Site Reliability Engineer, DevOps Engineer, Operations Engineer or similar role Coding skills in programming/scripting languages such as Python, PowerShell ...