1 of 1 Permanent Support Technician Jobs in Tunbridge Wells

IT Support Technician – A Fantastic Opportunity with a Great Company A great, long-established IT services company is looking for an enthusiastic and skilled IT Support Technician to join their team. This organisation provides and supports IT systems for clients across the UK, taking pride in their high level of technical expertise and professional approach. They … ideal for someone with IT Helpdesk or IT Engineer experience, gained either in-house or as a field engineer. What You’ll Need: Previous experience as an IT Helpdesk Technician or IT Engineer Experience working with Cloud-based Microsoft systems and on-site Microsoft servers, with a strong working knowledge of Microsoft 365 A genuine passion for IT and … Ability to work both independently and as part of a team The Role: Act as the first point of contact for clients via telephone and email Log and track support issues through the company’s ticketing system Diagnose and resolve customer issues where possible, escalating internally when required Maintain clear and regular communication with customers regarding ticket progress Keep More ❯