2 of 2 Permanent Contextual Inquiry Jobs in Tyne and Wear

generated answers, retrieval sources, and confidence indicators Surface risks around over-reliance, misunderstanding, or mistrust of AI outputs Plan and conduct interviews, contextual inquiry, usability testing, and diary studies with civil servants and internal government users Recruit participants in line with government research standards and data handling policies … Researcher on complex, digital products, ideally data-heavy or AI-assisted systems Strong grounding in qualitative (and ideally quantitative) research methods: interviews, usability testing, contextual inquiry, surveys Experience researching trust, transparency, and comprehension issues in software presenting automated or algorithmic outputs Experience recruiting and conducting research with government ...

Experience Strong portfolio demonstrating end-to-end UX design for complex, data-heavy, or AI-powered products Experience conducting user research (interviews, usability testing, contextual inquiry) and synthesising findings into design decisions Experience designing for trust, transparency, and explainability in software presenting automated or AI-generated outputs Proficiency ...