1 of 1 Permanent Cost Optimisation Jobs in Tyne and Wear

that enhance service delivery and operational efficiency. Build strong internal and external relationships to improve service quality and customer satisfaction. Identify opportunities for process and service enhancements, driving cost savings and efficiency improvements. Manage customer satisfaction programs, analyze feedback, and implement corrective actions in collaboration with delivery and support teams. Support supplier management processes, ensuring documentation, SLAs, and … reporting standards are consistently maintained. Participate in commercial discussions to support service and cost optimization. Technical Leadership Demonstrate a solid understanding of core IT products and services such as Security, Core Architecture, Workstation Technology, Collaboration, End User Services, and Digital Workplace. Advocate best practices, pricing, and eligibility guidelines to ensure effective adoption of technology services. Provide insight and More ❯