2 of 2 Permanent IVR Jobs in Tyne and Wear

exposure to Agile/Scrum development processes Hands-on experience with Cyara/Hammer/Botium for automated testing and of contact center and IVR/Chatbot flows. Key Competencies Automation design and architecture Test strategy and planning Code quality and maintainability Debugging and problem solving Collaboration and teamwork Continuous ...

Policy and Exchange Working with Windows Virtual Servers (VMware) Using tools including Sophos Enterprise Console and PowerShell Telephony Support Managing accounts, call groups and IVR menus across Skype for Business & 8x8 Supporting call routing, availability changes and call recording (Verba) Additional Responsibilities Providing remote support to colleagues at other offices ...