4 of 4 Permanent Incident Management Jobs in Tyne and Wear

mindset continues to guide everything we do.The Role:As Dynamics 365 F&O Platform Engineer, you will own the reliability, performance, security, and lifecycle management of our Dynamics 365 Finance & Operations environment, acting as the technical bridge between the D365 functional/business teams and the underlying Azure infrastructure.You … will be responsible for environment management, deployment governance, platform monitoring, release management, and integration health across F&O and connected systems, ensuring the platform is stable, secure, resilient, and ready to support the business.Here’s a breakdown of what you’ll be doing: Manage D365 F&O environments ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

users in a support environment ** Good understanding of business processes, particularly areas such as finance, sales or operations ** Experience working with support tickets, SLAs, incident management and appropriate escalation ** Exposure to Power Platform would be beneficial The Offer You'll receive a salary ...

Print Service, this role is to support and maintain devices within a specified client account based on site. Utilising both remote monitoring software and incident management applications the Onsite Service Assistant will provide first level service support (hardware and software). Acting as Apogees front-line representative … service requests Mapping Desktop Print Queues and Troubleshooting Attend to basic break/fix for printer jams and/or other minor issues Consumable management/Re-stock (Ink/Toner Order and Installation) including recycling Monitor a large fleet of print devices Ensuring client devises are operating correctly ...