motivating service users to achieve their objectives Must be able to communicate effectively with all levels of users Desirable Qualifications/Experience Practical experience of training or teaching of Microsoft products. Knowledge of clinical systems used within the Trust and NHS MicrosoftOffice Specialist Qualification or extensive experience of using the MicrosoftOffice … Knowledge and holder of European Computer Driving License Institute of IT training's Training Assessment Programme Qualification or experience of training IT products in a post 16 environment. Desirable MicrosoftOffice Specialist Qualification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be More ❯
Sunderland, Tyne and Wear, England, United Kingdom
Nigel Wright Group
and in turn develop your technical skills by supporting some challenging and interesting products and technologies. Key Responsibilities: - Prioritising and assess the impact of new incidents via phone, email, Microsoft Teams and our help desk system- Incident and Queue Management- Implementing first time fixes and resolving technical issues at a 3rd line support level- Providing first point contact support … to our users and maintaining excellent customer service via phone, email, Microsoft Teams and our help desk system- Liaising with colleagues and stakeholders to ensure that services are being delivered effectively and efficiently Job Requirements: - Prioritising and assess the impact of new incidents via phone, email, Microsoft Teams and our help desk system- Providing first point contact support … to our users and maintaining excellent customer service via phone, email, Microsoft Teams and our help desk system- Exceptional customer service skills- Active Directory/Microsoft Entra ID- MicrosoftOffice 365 Administration Desirable Skills & Experience - MicrosoftOffice 365 Administration- Windows Server 2016-2022 Administration- Microsoft SQL Server Administration (Database support, maintenance More ❯
Gateshead, Tyne And Wear, United Kingdom Hybrid / WFH Options
SaleCycle
Customer Success Manager Key Highlights: Job Title: Customer Success Manager Location: Gateshead , 3 days per week in the office, hybrid working Reporting to: Head of Customer Success About Us ️ SaleCycle powers campaigns for some of the world's most recognisable brands. We help 500+ enterprise-level clients worldwide to optimise their online conversions through traffic retention and abandoned … needs. Experience in strategic planning and managing complex accounts. Ability to prioritise, manage multiple projects, and meet deadlines in a fast-paced environment. Proficiency in CRM software HubSpot and MicrosoftOffice Suite (Word, Excel, PowerPoint). Industry knowledge relevant to the company's offerings is a plus. Preferred Skills: Previous experience in a software company is preferred More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Technology Services Group
and third party add on products. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG … are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our recent accreditation as a 'Great Place to Work' in … essential Accounts knowledge is essential Knowledge of Eque2 Construct, Draycir Spindle Document Management, Draycir Credit Hound, Sicon and Eureka add-ons would be a distinct advantage Good understanding of MicrosoftOffice products Excellent written and verbal communication skills Customer focused with the ability to communicate to customers at a variety of levels Good working knowledge of databases More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Reed Technology
s Information Security policies. Essential: * IT Service Call Management * Remote service * Active directory Administration * Understanding of TCP/IP, DHCP and DNS. * IOS and android device setup and support * MicrosoftOffice 2010 and above * Printer Support * Fundamental desktop and troubleshooting To apply, please send an updated CV More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Pareto
educated to degree level - but this is not essential Possess exceptional communication and interpersonal skills - you must really enjoy engaging with others on a regular basis Proficient in the MicrosoftOffice Suite Self-motivated, with a strong desire to succeed Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
March
consumer goods an advantage, such as Water Processing and Treatment and Food and Beverage Manufacture. Familiarity with PLC programming, SCADA systems, and industrial communication protocols is required. Competency in MicrosoftOffice applications, especially Excel; experience with ERP systems is a plus. Specific Qualifications Full, clean UK driving licence is essential for site visits. Strong analytical skills with More ❯
Newcastle, Staffordshire, West Midlands, United Kingdom
JAM Recruitment Ltd
after sales support (drawings and specifications) Providing support to the external sales team Sourcing new customers You will have: Strong customer service and query resolution skills Proficiency in MSOffice Strong organisations skills Some experience of technical sales (highly desirable) Estimating experience within the manufacturing industry (highly desirable) CAD experience (highly desirable) The package: You'll receive a More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
a keen interest in supporting essential NHS services? Can you work closely with a talented and motivated team in a business-critical environment, maintaining and enhancing NHS back-office applications, if you can, and you are up for the challenge, we would love to hear from you! What do we offer ? 27 days leave (increasing with length of … a wide range of benefits and high street discounts! Main duties of the job As a Support Specialist your main duties will be: Ensuring critical NHS BSA back-office applications are supported and maintained to exceptional standards. These systems support thousands of current and past NHS employees. You will be leading and developing a team of diverse IT … and external stakeholders in area(s) of specialisation. Experience Essential Knowledge and experience of a range of the following: - Design - Development - Testing - Implementation - Support Experience of using standard MSOffice software (eg Word, Excel) Experience in developing and/or supporting IT systems Desirable Experience and knowledge of one or more of the following: - Methodologies (Waterfall process, Rapid More ❯
Hebburn, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Zenith People LTD
People are looking to recruit an experienced AI Trainer. This role is responsible for developing and delivering innovative AI training programmes, with a focus on embedding AI technologies like Microsoft 365 Copilot into organisational processes through structured skills bootcamp and apprenticeship delivery models. The Trainer will support digital transformation by upskilling individuals to become in-house digital enablers, combining … workshops, online training, hands-on labs, and ongoing consultancy-style support aligned to apprenticeship standards. Role responsibilities and requirements: Design and deliver comprehensive AI training programmes, including high-level Microsoft 365 Copilot leadership workshops and wider AI integration pathways. Create and maintain high-quality training materials such as presentations, user guides, integration roadmaps, and case study-based labs. Lead … prompt engineering, AI risk mitigation, ethical considerations, and change leadership to ensure responsible, scalable adoption. Align learning delivery with organisational needs, helping teams to build AI adoption roadmaps, configure Microsoft 365 Copilot, and extend functionality using Power Platform and Azure AI. Work collaboratively with employers and business leaders to ensure training solutions meet real business challenges and deliver measurable More ❯
Hebburn, Tyne And Wear, United Kingdom Hybrid / WFH Options
Zenith People
People are looking to recruit an experienced AI Trainer. This role is responsible for developing and delivering innovative AI training programmes, with a focus on embedding AI technologies like Microsoft 365 Copilot into organisational processes through structured skills bootcamp and apprenticeship delivery models. The Trainer will support digital transformation by upskilling individuals to become in-house digital enablers, combining … workshops, online training, hands-on labs, and ongoing consultancy-style support aligned to apprenticeship standards. Role responsibilities and requirements: Design and deliver comprehensive AI training programmes, including high-level Microsoft 365 Copilot leadership workshops and wider AI integration pathways. Create and maintain high-quality training materials such as presentations, user guides, integration roadmaps, and case study-based labs. Lead … prompt engineering, AI risk mitigation, ethical considerations, and change leadership to ensure responsible, scalable adoption. Align learning delivery with organisational needs, helping teams to build AI adoption roadmaps, configure Microsoft 365 Copilot, and extend functionality using Power Platform and Azure AI. Work collaboratively with employers and business leaders to ensure training solutions meet real business challenges and deliver measurable More ❯
Gateshead, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
with industry standards Skills and Experience required: - Proven experience of capturing and documenting customer requirements, creating detailed software specifications - Microsoft Azure DevOps experience to capture requirements - Strong MSOffice skills, in particular Visio, PowerPoint, Excel and Word - Attention to detail - Experience of working on projects simultaneously - Solid Analytical skills with an interest in data and systems It More ❯
user support. This includes contextualising learning to real workplace scenarios, helping apprentices build confidence in both traditional IT support and emerging AI-enhanced workflows. By embedding AI technologies like Microsoft 365 Copilot into organisational processes through innovative, structured delivery models the Trainer will support digital transformation by upskilling individuals to become in-house digital enablers, combining technical expertise with … workshops, online training, hands-on labs, and ongoing consultancy-style support aligned to apprenticeship standards. Role responsibilities and requirements: Design and deliver comprehensive AI training programmes, including high-level Microsoft 365 Copilot leadership workshops and wider AI integration pathways. Create and maintain high-quality training materials such as presentations, user guides, integration roadmaps, and case study-based labs. Lead … prompt engineering, AI risk mitigation, ethical considerations, and change leadership to ensure responsible, scalable adoption. Align learning delivery with organisational needs, helping teams to build AI adoption roadmaps, configure Microsoft 365 Copilot, and extend functionality using Power Platform and Azure AI. Work collaboratively with employers and business leaders to ensure training solutions meet real business challenges and deliver measurable More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
GCS Associates
Position: Business Development Manager Region: Northern England Sector: Ventilation systems Salary: 45,000 - 55,000 + car + bonuses (up to 20% of salary) We're recruiting a Business Development Manager position for a leading manufacturer and supplier of mechanical More ❯