1 of 1 Permanent Privileged Identity Management Jobs in Tyne and Wear

2nd Line Support Engineer

Hiring Organisation
Nigel Wright Group
Location
Sunderland, Tyne and Wear, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
with 1st and 3rd line teams while playing a key role in delivering a reliable and high-performing IT service. Key Responsibilities: Incident & Service Management Manage and prioritise incidents and service requests within an ITSM platform. Take ownership of complex escalations through to resolution. Deliver high-quality fixes … management and endpoint security Email security platforms and secure messaging environments Desirable Experience ITIL-based service environments. Privileged Identity Management (PIM). Mobile device management. Print management solutions. Infrastructure and networking exposure beyond desktop support. Automation, scripting or process improvement tools. Relevant Microsoft and ITIL ...