7 of 7 Permanent Service Delivery Jobs in Tyne and Wear

Service Delivery & Performance Manager Salary - can be shared on initial discussion Sunderland - 3x per week onsite We are representing a well renowned company in the midst of transformation and change who are looking for a Service Delivery & Performance Manager to join their high-performing team. … Service Delivery & Performance Manager, you will ensure the delivery of high-quality IT services across the business. You will manage service performance, negotiate and monitor SLAs, and drive continual improvements. We are looking for: Proven experience in an IT service delivery position, with ...

infrastructure businesses with a HQ in Newcastle are looking to bring on a IT Service Desk Manager as part of their core IT Ops Function. You will be involved in running a national team of service desk engineers alongside planning and delivery of their IT service … days on site your main location will be Newcastle. Key responsibilities: Formulate both short-term day-to-day and longer-term IT Service Delivery plans and identify and work on continuous improvement of the service. Professionally and effectively represent Group IT to both the internal business ...

infrastructure businesses with a HQ in Newcastle are looking to bring on a IT Service Desk Manager as part of their core IT Ops Function. You will be involved in running a national team of service desk engineers alongside planning and delivery of their IT service … days on site your main location will be Newcastle. Key responsibilities: Formulate both short-term day-to-day and longer-term IT Service Delivery plans and identify and work on continuous improvement of the service. Professionally and effectively represent Group IT to both the internal business ...

Line Engineer to act as the first point of contact for users needing IT support. You’ll deliver high-quality customer service, resolve technical issues remotely, and keep systems and processes running smoothly. What You’ll Do Provide fast, friendly support for IT incidents and service requests Resolve … accurately, keeping users updated throughout Maintain clear technical documentation and contribute to the knowledge base Escalate complex issues when needed and communicate risks or service impacts Work with colleagues and third-party providers to ensure smooth service delivery Support team development and follow set procedures and security ...

links that keep our country running. As Churchill’s group of specialist business continues to grow, we stay true to our foundations of local service delivery, agility, and flexibility, and listening to what our customers want. This is embedded in our belief that to deliver the best service ...

First Line Service Desk Analyst Location: Newcastle Salary: £27,000 (4 on 4 off shift after 6 months) Job Type: Permanent, Full-time Join a global organisation headquartered in the vibrant heart of Newcastle as an IT First Line Service Desk Analyst. This role is your chance … colleagues across the entire infrastructure via phone, email, walk-up, and chat. Collaborate with the wider IT team to resolve issues and improve service delivery. Log all interactions on Service Now with concise notes, ensuring accurate assignment of tickets. Act as a communication bridge between customers ...

business intelligence. The post holder will be a key member of the Informatics Department delivering effective data quality for the North East Ambulance Service (NEAS). You will be expected at times to work from HQ based in Newcastle upon Tyne. Main duties of the job Working closely with … Information Analysts and operational service areas, the Data Quality Analyst will ensure data feeding into dashboards and reports is accurate, consistent, and reliable. They will carry out data validation, profiling, monitoring, and analysis of core NEAS systems, producing deep-dive insights that directly support operational and strategic decision-making. ...