12 of 12 Permanent Service Delivery Jobs in Tyne and Wear

trusted advisor and visible ambassador, helping NHS organisations make the most of workforce systems- strengthening the support for their people and enhancing service delivery across the NHS. The role will cover the East of England region including Norfolk, Suffolk, Peterborough, Cambridgeshire, Hertfordshire, and Essex. Frequent travel to organisations … within the East of England region will be required. What do we offer? o 27 days leave (increasing with length of service) plus 8 bank holidayso Flexible working (we are happy to discuss options such as compressed hours)o Hybrid working model (we are currently working largely remotely ...

clear, actionable insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. … gather evidence, test assumptions and validate analysis. Ensure alignment across functions and build consensus around risk understanding, mitigations and priorities. Team Leadership and Delivery Management Lead, mentor and quality-assure the work of a small team of colleagues. Task and oversee scenario-level analysis (e.g., physical estate failure scenarios ...

Service Transition Manager Up to £55k Sunderland - 3x per week We are representing a well renowned company in the midst of transformation and change who are looking for a Service Transition Manager to join their high-performing team. As the Service Transition Manager, you will be responsible … managing the transition of new and changed IT services into live operation. You will be tasked with ensuring operational readiness, minimising service disruption, and enabling effective service delivery across the business' IT technology environment. We are looking for: Proven experience in Service Transition within ...

Service Transition Manager Up to £55k Sunderland - 3x per week We are representing a well renowned company in the midst of transformation and change who are looking for a Service Transition Manager to join their high-performing team. As the Service Transition Manager, you will be responsible … managing the transition of new and changed IT services into live operation. You will be tasked with ensuring operational readiness, minimising service disruption, and enabling effective service delivery across the business' IT technology environment. We are looking for: Proven experience in Service Transition within ...

will also provide mentoring within the team and occasionally support complex 3rd line technical issues, ensuring incidents are resolved professionally and in line with service expectations.???????This is an excellent opportunity to work with modern cloud technologies while continuing to develop your technical skills across a broad infrastructure environment.The … practices , vulnerability management, and compliance controls Develop automation and infrastructure-as-code solutions to streamline operations Provide technical support and mentoring to colleagues and Service Desk teams Support IT integrations and onboarding of new organisations , including due diligence and infrastructure planning Work with third-party providers and vendors ...

looking for people with proven experience in content and a working knowledge of designing content to GDS guidelines and following the GOV.uk service standard. We'd ideally like to speak to people who have worked in organisations that follow these guidelines and potentially those with experience in a health … driven team delivering critical digital services that support health research across the UK. This is a key role in shaping the future of digital service delivery at the HRA and in helping researchers to do their work more effectively in the UK. Main duties ...

business that thrives on innovation. Youll be at the heart of customer success, developing long-term strategies, unlocking growth opportunities, and ensuring exceptional delivery across every touchpoint. Whats in It for You Competitive salary + discretionary bonus 25 days holiday + bank holidays Flexible working and remote options Contributory … forecasting Monitor client satisfaction and proactively resolve challenges Deliver insightful reporting to support innovation and decision-making Collaborate with internal teams to continuously improve service delivery Engage directly with clients across the UK and internationally What Were Looking For 3+ years experience in account management (IT or digital ...

Director of Smart Cities & Enabling Services, the postholder will provide strategic leadership across major areas of digital transformation, smart city innovation, and ICT service delivery. You will lead major programmes of citywide investment in next-generation digital infrastructure, smart technologies, and innovative data solutions that deliver tangible benefits … managing strategic partnerships—including the Smart City Joint Venture—to maximise investment and impact. The role also carries responsibility for the council’s ICT service, providing senior leadership and strategic direction to ensure our technology environment is modern, resilient, secure, and aligned with organisational priorities. You will oversee ...

Helpdesk Administrator Newcastle Area FM Service Provider CBW Staffing Solutions are currently seeking an experienced Helpdesk Administrator to join our clients team on a permanent basis. This position is site-based in the Newcastle area and offers an excellent opportunity to join a leading Facilities Management company that prioritises … Company pension scheme Genuine career progression opportunities Responsibilities: Manage daily reactive and planned requests via CAFM system/helpdesk Liaise with Contract Manager and Service Delivery/Mobilisation Manager to allocate works to contractors Act as key point of contact for allocated client, providing updates, handling queries ...

lead direct teams with clarity and confidence. Expert knowledge of protective security, with the ability to drive innovation while balancing security requirements with service delivery and transformation needs. Strong ability to integrate external threat intelligence, organisational context and situational awareness to build a holistic threat picture, including … collaborating face to face in a hub. Pay: We offer competitive pay of up to £92,552. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. ...

CloudWatch. Ensuring security best practice, including patching and vulnerability remediation. Monitoring system performance, availability, and capacity. Collaborating closely with Security, Network, Product, and Service Delivery teams. What You'll Bring Strong Linux administration experience (preferably Ubuntu). Confident Bash Scripting skills. Working knowledge of Terraform. Solid understanding ...

First Line Service Desk Analyst Location: Newcastle Salary: £27,000 (4 on 4 off shift after 6 months) Job Type: Permanent, Full-time Join a global organisation headquartered in the vibrant heart of Newcastle as an IT First Line Service Desk Analyst. This role is your chance … colleagues across the entire infrastructure via phone, email, walk-up, and chat. Collaborate with the wider IT team to resolve issues and improve service delivery. Log all interactions on Service Now with concise notes, ensuring accurate assignment of tickets. Act as a communication bridge between customers ...