10 of 10 Permanent Service Management Jobs in Tyne and Wear

Service Manager Location: Leeds or London UK - Require 3 day travel to Office SC - Not Required Permanent Role Role Description This service manager will be looking after Gateway forms Role Purpose The Service Manager will support the operational stability, incident responsiveness and day-to-day service management of key Digital Delivery Hub products — Gateway Forms, CBRE and the Register API Service. This role will work within established FCA service management frameworks, ensuring smooth live service operation, timely incident handling, and strong coordination with out-of-hours support teams. This role provides ...

Location: Leeds or London, UK (3 days in office) SC Cleared: Not Required Job Type: Full-Time Relevant Experience: >5 Years Role Purpose The Service Analyst will provide day-to-day operational support across key Digital Delivery Hub services, ensuring incidents, service requests and data updates are efficiently … tracked, progressed and communicated. They will play a vital role in maintaining service stability by supporting incident investigations, preparing management information (MI), ensuring accurate documentation, and coordinating with suppliers and internal teams. This role is an essential part of the live service function, helping maintain strong controls ...

Configuration Manager - Service Portfolio Catalogue Manager Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Want to join our Service Portfolio Catalogue Team and help drive Digital Transformation? This is an exciting opportunity to become part … Service Portfolio Catalogue Team. We are a collaborative, forward-thinking group dedicated to managing and shaping how services are accurately recorded and represented across the department. We're looking for a motivated and passionate individual who wants to make a meaningful impact in Digital outside of traditional infrastructure roles. ...

Service Life Cycle Manager Salary - can be shared on initial discussion Sunderland - 3x per week onsite We are representing a well renowned company in the midst of transformation and change who are looking for a Service Life Cycle Manager to join their high-performing team. As the Service Life Cycle Manager, you will own and maintain the IT Service Catalogue, overseeing related policies and governance, and engaging with the wider community to ensure it's adoption. You will have responsibility for the ITIL Service Management process framework, lead process improvement roadmap initiatives, and manage ...

tooling. Key Responsibilities: Implement and maintain standardised operating procedures for deployment, configuration, and testing. Automate manual tasks and deployment processes. Maintain version-controlled configuration management (Terraform, Ansible, or similar). Keep virtual machine and service configurations documented and up to date. Support automated testing (unit, integration, regression). … documentation in line with standards. Collaborate with engineers, developers, and operational teams to deliver high-quality services. Provide customer support and record activities in service management tools. Contribute to continuous improvement of processes and tooling. Full perm role including organisation benefits (Excellent pension) Fully remote with the need ...

strategy, identifying risks and mitigation strategies. Own quality assurance and impact analysis for changes to existing network services. Build and manage relationships with managed service providers, suppliers and partners. Participate in an on-call rota and travel across Warwickshire as required. Key Requirements: Strong hands-on experience with Cisco … telephony, Azure, AWS, ZScaler, SolarWinds and Sentinel. Solid knowledge of SD-WAN, VLANs, Azure vWAN and static/dynamic routing. Experience in network monitoring, service management and supplier engagement. Proven delivery of network infrastructure within large, complex organisations. Experience producing technical design documentation and service artefacts. Working ...

qualifications Excellent written and verbal communication skills across technical and non-technical audiences Critical thinking and problem-solving ability Working knowledge of IT service management Ability to meet deadlines while managing shifting priorities Confidence working independently and collaboratively as part of a wider team Devonshire is an equal ...

qualifications Excellent written and verbal communication skills across technical and non-technical audiences Critical thinking and problem-solving ability Working knowledge of IT service management Ability to meet deadlines while managing shifting priorities Confidence working independently and collaboratively as part of a wider team Devonshire is an equal ...

leadership roles managing platform/infrastructure services. Excellent understanding of IT Infrastructure, cloud platforms and enterprise collab tools. Strong understanding of ITIL based service management. Experience in delivering security solutions within complex and global environments. Expertise in compliance and security frameworks such as Cyber Essentials Plus. ITIL Foundation ...

Join the IT Naturally Team At IT Naturally, we believe business should be a force for good. As a proud B Corp-certified Managed Service Provider, we've embedded purpose into every decision we make, balancing profit with people and the planet. Our team thrives in a culture … available and plans to hire an inside sales representative within 3 to 6 months A solid grasp of workplace computing, cybersecurity, networking, hosting, and service management to support meaningful discussions with customers about their challenges and the advantages associated with moving to our service Strong understanding ...