Junior Support Analyst
- Hiring Organisation
- Ronald James
- Location
- Tyneside, Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £32,000 per annum
functionality Analyse and document product issues Produce structured reports on client activity and usage trends Create and maintain FAQs and support documentation Support client onboarding and user setup Maintain accurate and high-quality client data Gather and communicate customer feedback to internal teams Maintain error logs and contribute to continuous … multiple tasks and priorities Comfortable working under pressure while delivering accurate solutions Previous experience in a support role (preferred) Desirable Skills: Experience with client onboarding processes Exposure to AI tools or AI-driven solutions Experience producing client-facing reports or dashboards For more info, apply ...