22 of 22 Permanent 1st/2nd Line Support Jobs in the UK

1st / 2nd Line Support Team Leader Location: High Wycombe (Office-Based) £40,000 + Bonus + Full Benefits We are looking for an experienced 1st / 2nd Line Support Team Leader … leading organisation in the sports industry and take ownership of a small but growing support function. About the 1st / 2nd Line Support Team Leader Role As the 1st / 2nd Line ...

1st- 2nd Line Support / Service Desk Analyst / IT Support – Based in Leeds- Mon – Fri needed to provide end user support, hybrid currently. As 1st- 2nd Line Support / Service Desk Analyst / IT Support you should have some of the following skills: Microsoft Windows 10 / 11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself. Successful 1st- 2nd ...

largest carbide tooling site in Europe. As part of this expansion, we're looking for an IT Support Technician (1st / 2nd Line) to join our growing team at our European Headquarters in Fradley, Staffordshire. About the role You will play … user guidance, including SharePoint content Contribute to continuous improvement, automation, and IT projects About you Essential Proven experience in a 1st / 2nd Line IT Support role Strong working knowledge of Windows 10 / 11 and Microsoft 365 Experience supporting ...

Join our team as a 1st / 2nd Line Support professional in the Technology & Telecoms industry. You will play a vital role in providing technical support and ensuring smooth IT operations within the organisation. Client Details This organisation … company IT policies and procedures. Provide guidance and support to end-users on IT best practices. Profile A successful 1st / 2nd Line Support should have: Strong technical knowledge of hardware, software, and networking concepts. Experience providing IT support ...

Engineer (Infrastructure & Support) 1st / 2nd Line Support Our client is a global market leader in the design, manufacture, and supply of advanced POS systems and industrial weigh labelling solutions , supporting major retailers and food processing businesses worldwide. With … help improve IT security, resilience, and service delivery. This role offers a high level of autonomy and close collaboration with internal stakeholders and Group / HQ IT teams. Key Responsibilities Provide 1st & 2nd line IT support to users Support ...

Support Engineer (1st / 2nd Line) Location: Borehamwood Salary: £27-35k Contract: Full-time, Permanent The Role We're looking for a capable IT Support Engineer to join our team, offering 1st and 2nd … documentation Support Windows and macOS, including installs and troubleshooting Use SCCM (or similar) for deployments and updates Diagnose network issues including TCP / IP and DNS Configure and support switches and wireless access points Assist with mobile devices (iOS and Android) Work with Azure ...

1st / 2nd Line IT Support Engineer Salary - £28,000 - £32,000 Location - UK-wide 100% remote working (must be a UK resident) An industry leading software house is looking for a 1st / 2nd Line … senior engineers Clearly explaining issues and potential solutions to customers in a professional and approachable manner Escalating complex or unresolved cases to Level 2 / Level 3 support with well-documented findings Maintaining accurate case notes in the support ticketing system Assisting with testing ...

with the team to escalate complex issues and ensure clients receive top-tier service What You’ll Bring: Solid experience in 1st / 2nd line support, ideally within an MSP environment Strong troubleshooting skills across Windows, macOS , and Office 365 Comfortable … site visits) Tech Stack You’ll Work With: Microsoft 365 suite (Exchange Online, Teams, SharePoint) Apple Mac configuration and support Windows desktop / server environments Networking fundamentals (DNS, DHCP, Firewalls) Why Join? Be part of a growing MSP with a reputation for excellence Enjoy variety in your ...

1st / 2nd Line Support Team Leader Location: High Wycombe (Office-Based) £40,000 + Bonus + Full Benefits We are looking for an experienced 1st / 2nd Line Support Team Leader … join a leading organisation in the sports industry and take ownership of a small but growing support function click apply for full job details ...

Role An established and professional services organisation, based in the City of London, is seeking an IT Support Engineer (1st / 2nd Line) to join its internal IT team. This role is focused on providing high-quality, responsive IT support … security policies and escalating potential security incidents or risks Supporting ad hoc projects when required Requirements Experience in a 1st and / or 2nd line IT support role Strong customer service and communication skills Ability to troubleshoot and resolve common ...

environment, you’ll manage support tickets, resolve technical issues, maintain security standards, and carry out routine maintenance tasks. The role includes onboarding / offboarding staff, managing hardware resources, and supporting wider IT projects and infrastructure activities. Key Responsibilities Provide 1st and 2nd line … + training allowance Dental plan, gym allowance, sustainable travel allowance Volunteering days and charity support schemes Employee Assistance Programme Free Friday breakfast / team lunch On-site coffee house Free local off-site parking ...

experienced 1st / 2nd Line IT Support Analyst with a passion for solving problems, supporting people, and working in varied tech environments Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery … routing, switching, firewalls, Wi-Fi Mac, Android, iOS, and printer troubleshooting What we’re looking for Ideally 3+ years' experience in 1st / 2nd line IT support Comfortable working across varied environments and adapting quickly Confident communicator with strong diagnostic ...

support & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk / Desktop Technician to strengthen their internal support function. You must have experience of working for an MSP - This is non-negotiable. This … bank holidays, private healthcare, pension scheme, training and development, friendly & supportive team culture Role overview: This role is ideal for a 1st / 2nd Line Technician with at least 2yrs' experience in an IT helpdesk or support role ...

Technical Support Engineer / Service Desk - (1st & 2nd Line) - SME IT Support Provider Southampton | Onsite | Up to £32,000 | Feb / March start This role suits someone who enjoys the pace and variety of an MSP environment … speed. Previous experience in an MSP or fast-paced IT support environment is important along with the following: 1st / 2nd Line Service Desk Experience CompTIA+ or equivalent IT industry qualification Microsoft 365 and business applications Hardware and networking System administration ...

to users for all PC hardware, software and associated peripherals. This includes escalating internally or redirecting support requests to the software / hardware supplier where necessary. To manage and resolve support calls on the IT Helpdesk and document their outcome to facilitate the resolution … develop role as business grows. A recent working knowledge will be required of: Microsoft Windows Server Active Directory Office 365 Microsoft Windows 11 / 10 iOS PC / laptop hardware Multifunction, plotter, laser and label printers Server / storage hardware Virtualisation technology Networking - switches, routers, wireless ...

Software support person required to work in a small and friendly collaborative team, proving first and second line support … users. Bespoke Software. The role is office based. Skills and experience required: Experience within a Software Support role(this is not hardware / pc support). Strong working knowledge of Microsoft SQL Server including T-SQL Queries, stored procedures and database maintenance. Experience of SSRS ...

Software support person required to work in a small and friendly collaborative team, proving first and second line support … users. Bespoke Software. The role is office based. Skills and experience required: Experience within a Software Support role(this is not hardware / pc support). Strong working knowledge of Microsoft SQL Server including T-SQL Queries, stored procedures and database maintenanc. . click apply ...

Technical Support Engineer / Service Desk - (1st & 2nd Line) - SME IT Support Provider Southampton Onsite Up to £32,000 Feb / March start This role suits someone who enjoys the pace and variety of an MSP environment ...

continue growing the business and re-invest profits into refreshing our product range and improving infrastructure and we are looking for a 1st & 2nd Line Support Technician. The Responsibilities. . click apply for full job details ...

Desktop Support Engineer 1 st and 2 nd Line Falkirk Hybrid - £40,000 Service Desk based - front line support A highly successful and rapidly growing business based in Falkirk, Scotland are looking for a personable IT Support Engineer to join … their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 ...

Desktop Support Engineer 1 st and 2 nd Line Falkirk Hybrid - £40,000 Service Desk based - front line support A highly successful and rapidly growing business based in Falkirk, Scotland are looking for a personable IT Support Engineer to join … their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd line support service to internal IT users, clients an click apply for full job details ...

Reed Technology is working with an established company based in Elgin , currently seeking to hire a IT Support Engineer on a permanent basis. Key Responsibilities: Deliver first and second line support to end users across hardware, software, systems, and network infrastructure. Log and manage … basic networking (VLANs, switching, firewalls). Excellent communication and problem-solving skills. Full UK driving license. Benefits: Permanent contract. Salary up to £32.000 / year + benefits (DOE). On-site working model. ...