1 to 15 of 15 Permanent 1st/2nd Line Support Jobs in the UK

Job Title: IT Support Engineer (1st and 2nd Line Support) Location: Office Based (St Asaph Business Park, North Wales), with occasional travel across the UK Salary: £24,000 - £30,000 per annum Job Type: Full time, Permanent Working Hours: Monday … care, ensuring that our services bring genuine benefits to our clients. About the Role: We are looking for a dedicated and energetic IT Support Engineer to join our team. This role covers both 1st and 2nd line support and is … AD) Modern Management Technologies: Intune, Windows Autopilot, Enterprise Mobility Networking: Routers, Firewalls, Switches, and general troubleshooting Minimum of 3 years in 1st / 2nd Line IT Support Person Specification: Positive attitude with a can-do approach Highly organized and structured individual more »

Job Title: IT Support Engineer (1st and 2nd Line Support) Location: Office Based (St Asaph Business Park, North Wales), with occasional travel across the UK Salary: £24,000 - £30,000 per annum Job Type: Full time, Permanent Working Hours: Monday … care, ensuring that our services bring genuine benefits to our clients. About the Role: We are looking for a dedicated and energetic IT Support Engineer to join our team. This role covers both 1st and 2nd line support and is … AD) Modern Management Technologies: Intune, Windows Autopilot, Enterprise Mobility Networking: Routers, Firewalls, Switches, and general troubleshooting Minimum of 3 years in 1st / 2nd Line IT Support Person Specification: Positive attitude with a can-do approach Highly organized and structured individual more »

New permanent opportunity for a 1st / 2nd Line Support Engineer to join a leading Healthtech Consultancy in South Yorkshire with immediate effect. Please note: The role will be hybrid and candidates must live within commutable distance to Sheffield / Rotherham 1st / 2nd Line Support Engineer Responsibilities Respond to and resolve internal and customer IT problems Log tickets into the IT Support system Monitor and update existing IT systems and keep relevant information up to date Resolve … problems remotely in a secure and efficient manner Manage new / existing IT hardware & software 1st / 2nd Line Support Engineer Responsibilities Excellent communication skills Between 1-3 years' experience in IT Support (hardware and software) M365 Windows more »

1st / 2nd Line IT Support Engineer. Based just outside to the East of Leeds but travel into Leeds city centre required as part of the role, my client has a new requirement for for an 1st / 2nd Line IT Support Engineer. This role offers 2 day remote / with 3 days site-based working. You must have 2 years plus experience within a similar IT support / desktop support role with the ability … to actually resolve calls. You must have technical skills in Windows 10 / Windows 11, Active Directory, Desktops, MS Office, good problem-solving skills, clear & concise telephone manner. Please note: There will be a requirement to travel to different sites to cover, projects, meetings, etc – Full driving licence preferred. more »

IT Support Officer (1st / 2nd Line Support) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN transport As an IT Support Officer you will provide effective 1st and 2nd line IT assistance across all aspects of the SME business. As IT support administrator you will support the companies user base at a 1st and 2nd line support level, including desktops, laptops, mobile devices, printers, telephone system … ability to produce quality work, on time, and to brief, utilising best skills and available technology. Ensure compliance with health and safety requirements. Knowledge / Skills / Experience Background in IT in relevant fields (e.g. Information Systems, Information Technology, Applied Networking, System Administration). Windows 10 and Windows more »

1st / 2nd Line Support Engineer - £33,000 - Chobham - Amazing Training! Role : 1st / 2nd Line Support Engineer Location : Chobham Salary : £27,000 - £33,000 + Amazing Training! Interviewing Immediately - Apply Now … not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: ** Active Directory ** O365 ** Networking (DNS,DHCP,TCP / IP) ** Azure ** Routers and Switches Requirements: ** 1 Years MSP Experience Benefits: ** Food Discount ** Private Medical Care ** Pension ** Unrivalled Training Programme ** Free Parking ** Hybrid Working … After 3 Months) The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on 0118 228 6480 / 07704 160 518 to discuss in further detail. Alternatively, send your CV directly to me at owen . smith @ intechnologygroup . com This role more »

1st / 2nd Line Support Engineer (MSP) The Opportunity: We are on the lookout for a seasoned 1st / 2nd Line Engineer to bolster my clients dynamic team. If you have a passion for … and managing solutions for Backup, Disaster Recovery, and Business Continuity. Qualifications and Skills: Minimum of 4 years of experience as a 1st / 2nd Line Engineer. Strong communication and interpersonal skills. Relevant certifications (e.g., Microsoft, Cisco, VMware). Exceptional troubleshooting and problem-solving more »

1st / 2ndLine Support Technician £25,000 - £30,000 + Bens The Fortune Group are recruiting for a 1st / 2ndLine support Engineer to join an MSP based in Kent. Suitable candidates will be skilled and a motivated individual with … and a wish to provide exceptional customer support. The role is predominantly based in the Office near to Maidstone. Responsibilities: Provide 1st / 2nd linetechnical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers. … recording of customer interactions and issue resolutions in our ticketing system. Provide excellent customer service, focusing on client satisfaction and issue resolution. Install networking / Desktop equipment at client sites. Requirements: Previous experience in a similar 1st / 2nd line support more »

1st / 2nd Line IT Support Technician – Witney – up to £32,000 DOE Our client is excited to offer a rewarding opportunity for a 1st / 2nd Line Support Technician to join … needed. Maintain asset inventory of equipment for sites across the business (PCs, printers, servers, etc.). Occasionally attend remote sites to installed PC’s / Monitors / Etc. Other IT related tasks as per the need of the business. KEY SKILLS: Ideally 1 years previous IT experience Friendly … both face to face and over the phone. Willing to learn on the job and gain experience from the existing team. MTA Microsoft Certifications / CompTIA A+ or other IT related qualification more »

1st / 2nd Line Support - Active Directory - Windows - Bristol. My financial Services client are looking for a 1st Line Helpdesk Support Analyst (Telephone Support) to provide support to their 1100 users. … to tier two support an outstanding and professional support to specific areas of the business Experience of the following systems / technologies: Creating and administering Starter, mover, leaver accounts. Minimum of 2 years' experience working in a Customer Service or Service Centre environment. Strong customer … service skills Supporting Microsoft Windows 11 in an enterprise environment Administrating Microsoft Active Directory Supporting Microsoft 365 Applications Supporting remote connectivity / VPN Supporting LAN / WAN technologies Supporting HP hardware (Laptops and Desktops) Experience of Microsoft Intune Experience of Jira Service Management Experience supporting iOS Apple devices more »

challenge? Our Client is a market-leading organisation that is growing rapidly through business acquisition and is currently looking to hire a 1 st / 2 nd Line IT Support Analyst for their IT service centre in the heart of Milton Keynes. As an IT … have the chance to grow your network and gain exposure to a wide range of technologies and business functions. Responsibilities Provide 1st / 2nd line support via phone, remote, and live chat to 10,000+ global employees. Offer executive user support … Assist the Service Desk Team Lead and escalate issues to the Head of IT Support when necessary. Proficient in mobile device (Apple / Android) support, Active Directory, Computer administration, Windows 10, and Microsoft products. Participate in ad-hoc support requests, desk moves, and more »

A 1st / 2nd Line Support Engineer / Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their … remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLA’s Qualifications / Skills required You do not need to have all the following but should have experience in some of:- Experience of technical support and of computing technologies. Good understanding of networking, TCP / IP and internet technologies. Knowledge of Microsoft O / S, with Linux an advantage. Passionate about IT with a constant desire to learn and advance knowledge. Able to work under pressure and an ability to multi more »

IT Support Technician ( MSP ) Eastbourne £25,000 - £35,000 + Internal Training + Progression + Benefits Are you an IT Support Technician looking to work an exciting up and coming IT and Cloud Solutions company with big expansion plans for the future? Do you want to … the business and they continue to build themselves as one of the go-to MSPs in the country. The Role: Providing 1st / 2nd IT and Technical Support to clients Operating and managing the IT Service Desk Office based The Person: Background as … an IT Support Technician / Engineer Experience with Microsoft Office stack Keywords: IT Support, IT Support Engineer, IT Support Technician, IT Engineer, MSP, Managed Service Provider, Office 365, Active Directory, MS Exchange, Service Desk If you're interested in this role more »

TrueNorth are working exclusively with a household name who are looking to add to the application support team, this is a growth role as the previous team member was promoted! We're looking for someone that can cover 1st and 2nd line … who will exhaust all available options to solve a problem. Key Skills and Experience Requires: Commercial experience of 1st Line / Level 1 Application Support Solutions focussed Excellent problem solving Proactive Excellent communication and relationship building Beneficial (but not essential): Experience with ERP … applications 2nd Line / Level 2 Application Support We have a starting salary of up to £35k dependant on experience, plus and excellent bonus and benefits package. The role will be hybrid working after probation (3 months), on a 3 days in more »

IT Support Engineer – Birmingham - £28,000 to £30,000. We have partnered with an organisation based within the educational sector, who specialise in Technology and Telecoms. The company are recruiting for two IT Support Engineers to join their team of 20 Engineers. The IT Support … Engineer: 2+ years 1st and 2nd line support experience Experience working with Microsoft devices - Windows server / Windows desktop, Office 365 UK driving license and a Car Happy to go through a DBS check. Strong communicator and customer facing experience. Desirable … MSP experience / experience working in the educational sector. Responsibilities of the IT Support Engineer: Manage your own tickets. Follows SLAs and deal with all tickets in a timely manner. Provide technical support onsite and remotely. IT Support Engineer – Birmingham - £25,000 to more »