Permanent 1st/2nd Line Support Engineer Jobs in the UK

16 of 16 Permanent 1st/2nd Line Support Engineer Jobs in the UK

1st/2nd Line IT Support Engineer - 6 month FTC

Cambridge, England, United Kingdom
Bicycle Therapeutics
sthewaytodeliverextraordinaryresultsforourpatients. Weare DedicatedtoourMission .Youcan’tchangetheworldifyoudon’thavedetermination. Weare OneTeam .Weonlysucceedwhenweworktogether. Job Description Role purpose As our company expands, we have created an exciting new opportunity for a 1st / 2nd Line IT Support Engineer to join our UK team at Granta Park near Cambridge. You will support the … DR and data solutions to ensure business continuity. Providing routine desktop support to all staff, including the Microsoft Office suite, SharePoint online, Microsoft Teams and Windows 10 / 11 operating systems. Setting up hardware and software for new staff, being responsible for on and off boarding staff. Supporting and troubleshooting networking equipment and issues, including wireless. Working … Demonstrable experience with: Office365 SharePoint Windows PowerShell AzureAD + SSO Active Directory MDM platforms Enterprise-grade networking Firewalls(Paolo Alto) SSL+IPSEC VPNs Enterprise-grade backup systems Extensive Windows desktop / server support experience. Experience with enterprise-grade security platforms. Some experience of Linux / Unix systems and administration. An eye for detail Desirable Experience of project More ❯
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IT Support Engineer (1st / 2nd line)

Dalkeith, Scotland, United Kingdom
Meraki Talent
IT Support Engineer Permanent Office-Based – Dalkeith, Edinburgh Posted 11 / 06 / 2025 CVs ASAP Start date ASAP Meraki Talent’s client is looking to appoint an IT Support Engineer to provide high-quality technical support across a diverse IT environment. This is a fantastic chance to … join a dynamic business where you'll be responsible for ensuring IT services run smoothly and efficiently for both office-based and retail teams. Key Responsibilities of IT Support Engineer • Provide technical support across hardware, software, networks, and mobile devices (Windows, Apple, Android). • Manage incidents and requests via ITSM tools, ensuring timely resolution … compliance with GDPR, PCI DSS, and IT security standards. Background of IT Support Engineer • Proven experience in IT support in 1st / 2nd Line • Strong troubleshooting skills across hardware, software, and networks. • Familiar with Windows Server, Office 365, Teams, SharePoint, and cloud services. • Excellent communication skills with More ❯
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IT Support Engineer - 1st / 2nd Line Support

London, United Kingdom
Are you ready to be part of an ambitious global financial organisation that s shaking up the fintech space? We re looking for a IT Support Engineer to join a fast-growing team at a company that s redefining the industry. This is your chance to work in a collaborative, shared engineering environment, while also taking … real ownership of global end-user and customer support. What You ll Be Doing: Delivering 1st, 2nd, and 3rd line support across a dynamic tech stack Supporting both Windows and Linux environments Leading and contributing to project work including system deployments and infrastructure changes Providing support for internal applications used … by teams across the business What We re Looking For: 2+ years of hands-on IT support experience Solid understanding of Microsoft technologies Network Engineering fundamentals with a willingness to develop further A passion for automation and continuous improvement Strong communication skills and a proactive, can-do attitude This is a great opportunity for someone who wants to More ❯
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Support Engineer, 1st / 2nd Line, Office 365, Windows Server, COR7247

Oxford, Oxfordshire, South East, United Kingdom
Corriculo Ltd
Support Engineer, 1st / 2nd Line, Office 365, Windows Server, COR7247 We're looking for a 1st / 2nd line Support Engineer to join a leading Oxfordshire based organisation. This is a great role, either for someone looking … Support Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st / 2nd line technical support to an impressive client base, troubleshooting desktop, server and network issues. The Company The Support Engineer … you need to be willing to use your initiative to solve the problem when you don't know! Ideally, you might have experience including: Experience providing 1st / 2nd line support in a Microsoft environment Previous customer service experience, even if this isn't from an IT setting Experience with Office365 More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

1st / 2nd Line Support Engineer

City Of Manchester, Manchester, United Kingdom
Hybrid / WFH Options
In Technology Group
Job Title: 1st / 2nd Line Support Engineer Location: Manchester City Centre (Office-based) Salary: £25,000 - £32,000 DOE Work Structure: Hybrid after probation (2 days WFH) We're working with a well-established company based in Manchester City Centre, who are looking to bring on a 1st / 2nd Line Support Engineer to support their internal user base of over 200 employees. This is a fantastic opportunity to join a close-knit IT team where you'll get hands-on exposure across a wide range of technologies and be a key player in their … a 1st or 2nd line support role Strong troubleshooting skills and a proactive attitude Solid understanding of Microsoft technologies (Windows 10 / 11, Office 365, Active Directory) Good communication skills and a customer-focused approach Experience in an internal support environment is desirable but not essential Benefits: Competitive salary More ❯
Employment Type: Permanent
Salary: £25000 - £32000/annum Brilliant benefits
Posted:

Support Engineer 1st/2nd Line

Stockport, England, United Kingdom
Hybrid / WFH Options
Aerocloud
on it. We believe in keeping our team informed, being transparent, and maintaining accountability at every step. Job Requirements About you We are looking for a 1st / 2nd Line Support Engineer to join our Delivery, Implementation and Support (DIS) team who will report directly to the … This role will not have any direct reports and will be based in our Stockport Office with a hybrid working model. Summary Of Role As a 1st / 2nd line support engineer you will be working across our airport customers, resolving support issues, diagnosing, and troubleshooting across … be advantageous. Cloud infrastructure experience with Azure and AWS would also be advantageous. Past experience with database technologies would be advantageous, particularly Microsoft SQL and MongoDB. Experience with airport / airline software that is used in airport environments would also be advantageous but not essential. Job Benefits What's in it for you· Competitive salary Best in Class Share More ❯
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Support Engineer 1st/2nd Line Copy

Stockport, England, United Kingdom
Aerocloud
Social network you want to login / join with: col-narrow-left Client: Aerocloud Location: Stockport, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: fff73041cbeb Job Views: 14 Posted: 22.06.2025 Expiry Date: 06.08.2025 col-wide Job Description: Job Description AeroCloud: Revolutionizing Airport Operations AeroCloud is the new-age operating system for airports … and will be based in the Stockport area, working our evening shifts varying between 3pm-11:30pm and 5pm – 1:30am. Summary of Role As a 1st / 2nd line support engineer you will be working across our airport customers, resolving support issues, diagnosing, and troubleshooting across … be advantageous. Cloud infrastructure experience with Azure and AWS would also be advantageous. Past experience with database technologies would be advantageous, particularly Microsoft SQL and MongoDB. Experience with airport / airline software that is used in airport environments would also be advantageous but not essential. Job Benefits What's in it for you· Competitive salary Best in Class Share More ❯
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IT Support Engineer / First / Second Line Service Desk Technician (AWDO-P13476) in London)

London, England, United Kingdom
AWD online
Are you a Second Line IT Support Engineer / Technical Service Desk Technician or a First Line Support Engineer looking to join a company that can offer career progression and exposure to a wide range of technologies? If you are, we would like to hear from you … a 1st Line Support Engineer. SECOND LINE ROLE As the Second Line IT Support Engineer / Technical Service Desk Technician you will be predominantly office based, with occasional onsite visits to clients in Central London when required. Your key responsibilities will be resolving tickets and … junior team members. You will need excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware / software, networking, routers, firewalls, Hubs, LAN / WAN, Switches, PC installs etc. There will also be opportunities to progress into a third line role once you More ❯
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IT Support Engineer / First / Second Line Service Desk Technician

London, England, United Kingdom
AWD online
Are you a Second Line IT Support Engineer / Technical Service Desk Technician or a First Line Support Engineer looking to join a company that can offer career progression and exposure to a wide range of technologies? If you are, we would like to hear from you … a 1st Line Support Engineer. SECOND LINE ROLE As the Second Line IT Support Engineer / Technical Service Desk Technician you will be predominantly office based, with occasional onsite visits to clients in Central London when required. Your key responsibilities will be resolving tickets and … junior team members. You will need excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware / software, networking, routers, firewalls, Hubs, LAN / WAN, Switches, PC installs etc. There will also be opportunities to progress into a third line role once you More ❯
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1st/2nd Line Support Engineer

City, Cardiff, United Kingdom
Matchtech
Job Title: 1st Line / 2nd Line Support Engineer Location: Cardiff (Office-Based) Job Type: Full-Time Office Hours Salary: CIRCA 25,000 per annum plus benefits We are looking for a proactive and technically skilled 1st Line / 2nd Line Support & Remote Monitoring Engineer to join a Helpdesk team at our Cardiff office. In this role, you will be the first point of contact for technical issues raised by clients and internal teams and play a vital part in maintaining the uptime and performance of critical systems through remote monitoring. This … Systems, and networking tools like SolarWinds) to identify and respond to alerts and issues. Troubleshoot and resolve basic hardware, software, and networking problems. Escalate complex technical problems to 2nd or 3rd line support teams when necessary. Log issues and resolutions accurately in fault monitoring systems. Perform regular system health checks and scheduled maintenance. Assist More ❯
Employment Type: Permanent
Salary: GBP 25,000 Annual
Posted:

1st/2nd Line Support Engineer

Cardiff, South Glamorgan, United Kingdom
Matchtech
Job Title: 1st Line / 2nd Line Support Engineer Location: Cardiff (Office-Based) Job Type: Full-Time | Office Hours Salary: CIRCA £25,000 per annum plus benefits We are looking for a proactive and technically skilled 1st Line / 2nd Line Support & Remote Monitoring Engineer to join a Helpdesk team at our Cardiff office. In this role, you will be the first point of contact for technical issues raised by clients and internal teams and play a vital part in maintaining the uptime and performance of critical systems through remote monitoring. This … Systems, and networking tools like SolarWinds) to identify and respond to alerts and issues. Troubleshoot and resolve basic hardware, software, and networking problems. Escalate complex technical problems to 2nd or 3rd line support teams when necessary. Log issues and resolutions accurately in fault monitoring systems. Perform regular system health checks and scheduled maintenance. Assist More ❯
Employment Type: Permanent
Salary: £25000/annum
Posted:

1st / 2nd Line Support Engineer X 2

Manchester, Trafford Park, United Kingdom
Adria Solutions Ltd
1st & 2nd Line Support - Manchester X 2 Are you a proactive IT professional passionate about user support and technology improvement? We’re looking for a highly capable 1st & 2nd Line Engineer to join our dynamic IT team. In this role, you’ll … IT support roles Strong understanding and hands-on experience with: Active Directory, Microsoft 365 Administration, SharePoint Online, VoIP system administration, Hardware support and troubleshooting, Helpdesk / ticketing systems Experience working with users in on-premise, hybrid, and remote setups Ability to manage 3rd party vendors and support contracts GCSE in IT (or equivalent … qualification) Desirable Skills & Qualifications Familiarity with Veeam and VMware products Experience with ERP systems and mobile device management Participation in IT-related project work Microsoft certifications and / or ITIL qualification Previous experience in a small to medium enterprise (SME) environment What You’ll Achieve This role supports the delivery of our clients company strategy by maintaining and improving More ❯
Employment Type: Permanent
Salary: £20000 - £30000/annum
Posted:

1st / 2nd Line Support Engineer X 2

London, England, United Kingdom
Adria Solutions
1st & 2nd Line Support - Manchester X 2 Are you a proactive IT professional passionate about user support and technology improvement? We're looking for a highly capable 1st & 2nd Line Engineer to join our dynamic IT team. In this role, you'll … IT support roles Strong understanding and hands-on experience with: Active Directory, Microsoft 365 Administration, SharePoint Online, VoIP system administration, Hardware support and troubleshooting, Helpdesk / ticketing systems Experience working with users in on-premise, hybrid, and remote setups Ability to manage 3rd party vendors and support contracts GCSE in IT (or equivalent … qualification) Desirable Skills & Qualifications Familiarity with Veeam and VMware products Experience with ERP systems and mobile device management Participation in IT-related project work Microsoft certifications and / or ITIL qualification Previous experience in a small to medium enterprise (SME) environment What You'll Achieve This role supports the delivery of our clients company strategy by maintaining and improving More ❯
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1st / 2nd Line Support Engineer X 2

Stretford, England, United Kingdom
Adria Solutions Ltd
1st & 2nd Line Support - Manchester X 2 Are you a proactive IT professional passionate about user support and technology improvement? We’re looking for a highly capable 1st & 2nd Line Engineer to join our dynamic IT team. In this role, you’ll … IT support roles Strong understanding and hands-on experience with: Active Directory, Microsoft 365 Administration, SharePoint Online, VoIP system administration, Hardware support and troubleshooting, Helpdesk / ticketing systems Experience working with users in on-premise, hybrid, and remote setups Ability to manage 3rd party vendors and support contracts GCSE in IT (or equivalent … qualification) Desirable Skills & Qualifications Familiarity with Veeam and VMware products Experience with ERP systems and mobile device management Participation in IT-related project work Microsoft certifications and / or ITIL qualification Previous experience in a small to medium enterprise (SME) environment What You’ll Achieve This role supports the delivery of our clients company strategy by maintaining and improving More ❯
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Infrastructure Engineer (Contract) | 1st, 2nd, and 3rd-line support | Azure - McCabe & Barton

London, England, United Kingdom
Jobs via eFinancialCareers
Infrastructure Engineer (Contract) | 1st, 2nd, and 3rd-line support | Azure Company: McCabe & Barton Location: London, United Kingdom Posted: 3 days ago Type: Hybrid Job Contract Salary: 500 Overview We are seeking an experienced Senior Infrastructure Engineer for a 12-month contract role with our global financial services client. … The ideal candidate will have extensive knowledge of on-premises infrastructure, networking, and global network architectures. Key Responsibilities Manage and maintain on-premises infrastructure and network systems Provide 1st, 2nd, and 3rd-line infrastructure and end-user support for staff in UK, Asia, and European regions Administer and troubleshoot Cisco networking equipment … to work under pressure Technologies Hardware: Desktops, Laptops, iPads, iPhones, Telephony systems, Video Conferencing equipment, Printers, Copiers Networking: Cisco switches, Firewalls, On-premises Wi-Fi systems Software: Windows 10 / 11, iOS, Office 365 (Web, Desktop & Mobile), Microsoft Teams, SharePoint, OneDrive Infrastructure: Active Directory, VMware, ITSM tools (e.g., EasyVista or similar), Remote support tools The successful candidate More ❯
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Optical Production First Line Support Engineer 2nd shift

Hockwold cum Wilton, England, United Kingdom
TieTalent
Optical Production First Line Support Engineer 2nd shift Join to apply for the Optical Production First Line Support Engineer 2nd shift role at TieTalent . About ASML ASML brings together the most creative minds in science and technology to develop lithography machines that are … Description The team will: Troubleshoot and document production interruptions, working hands-on with technicians. Serve as the initial escalation point for issues in polishing, machining, contacting, coating, bonding, lithography / etching, interferometry, and advanced correction processes. Develop and implement short-term solutions for production issues. Escalate process / procedural issues to engineering teams and consult on solutions. Represent … degree in a technical field, preferably optics or laser physics. Lean manufacturing certification is a plus. At least 2 years of experience in high-tech manufacturing, especially optical fabrication / assembly. Ability to interpret blueprints and tolerances. Experience with CNC machine operation and troubleshooting. Personal Skills Ownership and accountability. Adaptability and urgency in a fast-paced environment. Excellent communication More ❯
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1st/2nd Line Support Engineer
10th Percentile
£23,600
25th Percentile
£27,688
Median
£32,750
75th Percentile
£34,125
90th Percentile
£34,275