1st/2nd Line Support Engineer
UK
The median 1st/2nd Line Support Engineer salary in the UK is £33,500 per year, according to job vacancies posted during the 6 months leading to 14 October 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
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6 months to 14 Oct 2026 |
Same period 2025 | Same period 2024 |
|---|---|---|---|
| Rank | 740 | 661 | 712 |
| Rank change year-on-year | -79 | +51 | -13 |
| Permanent jobs requiring a 1st/2nd Line Support Engineer | 64 | 5 | 33 |
| As % of all permanent jobs in the UK | 0.054% | 0.010% | 0.046% |
| As % of the Job Titles category | 0.058% | 0.011% | 0.049% |
| Number of salaries quoted | 63 | 5 | 33 |
| 10th Percentile | £29,000 | £28,450 | £26,000 |
| 25th Percentile | £29,750 | £31,375 | £28,500 |
| Median annual salary (50th Percentile) | £33,500 | £32,750 | £36,000 |
| Median % change year-on-year | +2.29% | -9.03% | +7.46% |
| 75th Percentile | £35,000 | £34,125 | £57,500 |
| 90th Percentile | £35,750 | £39,150 | - |
| UK excluding London median annual salary | £31,500 | £32,750 | £30,000 |
| % change year-on-year | -3.82% | +9.17% | -11.76% |
All Permanent IT Job Roles
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 109,855 | 44,157 | 67,766 |
| % of permanent jobs with a recognized job title | 92.55% | 89.76% | 95.36% |
| Number of salaries quoted | 74,567 | 25,766 | 38,707 |
| 10th Percentile | £30,000 | £28,000 | £31,250 |
| 25th Percentile | £41,250 | £35,500 | £41,250 |
| Median annual salary (50th Percentile) | £58,500 | £53,500 | £55,000 |
| Median % change year-on-year | +9.35% | -2.73% | -8.33% |
| 75th Percentile | £76,250 | £73,750 | £75,000 |
| 90th Percentile | £98,750 | £95,000 | £95,000 |
| UK excluding London median annual salary | £55,000 | £46,000 | £50,000 |
| % change year-on-year | +19.57% | -8.00% | -4.76% |
1st/2nd Line Support Engineer
Job Vacancy Trend
Historical trend showing the proportion of permanent IT job postings featuring '1st/2nd Line Support Engineer' in the job title relative to all permanent IT jobs advertised.
1st/2nd Line Support Engineer
Salary Trend
Salary distribution trend for 1st/2nd Line Support Engineer job vacancies in the UK.
1st/2nd Line Support Engineer
Top 10 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st/2nd Line Support Engineer within the UK over the 6 months to 14 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | -72 | 64 | £33,500 | +2.29% | 8 |
| UK excluding London | -85 | 52 | £31,500 | -3.82% | 6 |
| East of England | - | 31 | £35,000 | - | 2 |
| Work from Home | -33 | 13 | £31,500 | -7.35% | |
| South East | - | 13 | £30,000 | - | 4 |
| London | -50 | 12 | £34,500 | -6.76% | 2 |
| North West | -27 | 4 | £31,500 | -3.82% | |
| North of England | -58 | 4 | £31,500 | -3.82% | |
| Midlands | - | 4 | £28,500 | - | |
| West Midlands | - | 4 | £28,500 | - |
1st/2nd Line Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities
For the 6 months to 14 October 2026, 1st/2nd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring 1st/2nd Line Support Engineer in the job title.
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1st/2nd Line Support Engineer Skill Set
Co-Occurring Skills & Capabilities by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category: