Permanent 1st Line Support Jobs in the UK

1 to 25 of 81 Permanent 1st Line Support Jobs in the UK

1st line Support Technician

Redhill, England, United Kingdom
Lloyd Recruitment - Reigate
We're searching for a friendly and ambitious 1st Line Support Technician to join our client's growing team. Perks: £27 - £32k DOE Performance bonus Training opportunities Frequent team social eventsYour Role: Be the first point of contact for customer inquiries, ensuring top-notch service more »
Posted:

1st Line Support Analyst

London Area, United Kingdom
Miller Maxwell Ltd
IT Support Engineer – Brokerage – London. Miller Maxwell is working with an established Brokerage organisation seeking to hire an IT Support Engineer with experience of Microsoft operating systems both desktop and server, and database skills for their expanding team in London. The brokerage company was established in … and is at the forefront of its sector across European financial markets. The IT Support Engineer will join an expanding technical support and development team in London. The IT Support Engineer will: network and software issues high level software security systems hardware, software and … networking issues daily checks on all necessary systems and IT equipment to queries via phone, email, in person or remotely. The IT Support Engineer will need: degree in a STEM-related subject within Microsoft (desktop/server) environments Server experience plus the ability to run SQL queries new more »
Posted:

Contract First Line Support Engineer

Northamptonshire, England, United Kingdom
Spectrum IT Recruitment
Title: Contract 1st Line Support Engineer Office Location: Kettering (Monday to Friday - 09:00-17:00) Duration: 1 month (with potential for rolling monthly extensions) Contract Type: Inside IR35 Key Responsibilities: Provide BAU IT support for Kettering warehouse, London office, and remote users. … Triage, diagnosis, & support service desk support calls Adhere to existing and new IT services policies and procedures. Provide end user support across multiple devices, including, but not limited to Windows 10/11 configuration and support MacOs configuration and support more »
Posted:

First Line Support

Bracknell, England, United Kingdom
Project People
1st Line Technical Support Agent Onsite: Bracknell Shifts: 4 days on 4 days off/12 hour shifts Brief Overview of role/project: We are looking for a candidate to fill a 1st Line Technical Support Agent role with … friendly and collaborative team, to be our first point who can add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. For the successful candidate, you will be working within an environment that will expose … you to a mixture of network and infrastructure support activities, this will enable you to grow technically alongside your primary support function. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a more »
Posted:

1st Line Support

Dudley, England, United Kingdom
Hays
1st Line Support Oldbury, On-site £26,000 Overview: The IT Support Analyst, based in Oldbury, will assist in daily operations and a digital transformation project within the Group IT Team. This includes implementing an automated warehouse solution, transitioning to a new network … assets. · Experience of creating and editing users in Active Directory and Azure AD · Experience of Exchange Admin 365 · Experience working in an IT Support Desk environment Required: · Relevant experience 1/2 · Driving License more »
Posted:

Customer Support Specialist, Service Desk Analyst, 1st Line Support

Belfast, Northern Ireland, United Kingdom
Experis
Customer Support Specialist, Service Desk Analyst £32-38k + Benefits 18 month contract 2 days a week on site in Belfast (BT1) Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to … deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to … you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that more »
Posted:

1st Line IT Support

Scunthorpe, England, United Kingdom
Hays
IT HELPDESK/IT SERVICE DESK/1ST LINE/IT SUPPORT/TICKET SYSTEMS/TROUBLESHOOTING IT ENGINEER Location - Scunthorpe Salary - £25,000 - £30,000 ONSITE Your new role An award-winning provider of business IT & software solutions are looking to Recruit an experienced … IT Engineer/1st Line Support You will be responsible for working with the existing 1st Line support team dealing with client requests seeking help in resolving issues i.e., Change requests, troubleshooting etc What you'll need to succeed The more »
Posted:

1st Line Support Engineer

Oxfordshire, England, United Kingdom
Humand Talent
to join a company that values teamwork 👥, communication 🗣️, and customer satisfaction? Look no further than this IT and Communications company! 🤝 Currently seeking an enthusiastic 1st Line Support Technician to join a growing team. This role requires a self-motivated engineer with excellent communication skills and … operating systems, Microsoft Office, and PC building within a corporate environment. 💻 As a member of the team, you'll be responsible for: Providing onsite 1st line support 🏢 Working at customer sites as required 🚚 Proactive desktop monitoring 🖥️ Daily checks 📋 Hardware installation and maintenance 💾 Providing out-of … hours support where required 🕰️ At this company, they believe in investing in the staff, who all receive training opportunities, regular reviews, and incentives for certification. They choose our new recruits carefully to get the right people, and keeping staff happy and motivated means a lot to the – it more »
Posted:

1st Line Support Engineer

Hythe, Kent, United Kingdom
Spectrum IT Recruitment (South) Ltd
1st Line Helpdesk Engineer Ideal for someone with 1-3 years experience in 1st line support looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career My client … successful trading and steady growth they are re-investing into the technology teams and growing steadily in 2024. As such, they now require a 1st line helpdesk engineer with a focus on networking principles to join the team. Key skills: Excellent communication skills and comfortable in a … Tools/technologies they use: Networking, Firewalls and practical TCP/IP VOIP telephony Working knowledge of Windows Servers Linux or DOS command line VLANs Cisco equipment If you are interested in this opportunity and want to hear more, please contact (see below) or call. Please note this more »
Employment Type: Permanent
Salary: GBP 30,000 Annual
Posted:

1st Line Support

Livingston, West Lothian, Scotland, United Kingdom
Hybrid / WFH Options
THE CHANNEL RECRUITER LTD
JOB TITLE : 1st Line IT Support SALARY: £24,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have … evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We are looking for 1st Line IT support candidates to help with all of their clients on all technical issues that come in by either … times ranging from 7am & 9pm. You will also be required to work 1 weekend in 6 (potentially less depending on workload). JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the more »
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:

1st Line Support

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Hybrid / WFH Options
THE CHANNEL RECRUITER LTD
JOB TITLE : 1st Line IT Support SALARY: £24,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have … evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We are looking for 1st Line IT support candidates to help with all of their clients on all technical issues that come in by either … times ranging from 7am & 9pm. You will also be required to work 1 weekend in 6 (potentially less depending on workload). JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the more »
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:

1st Line Helpdesk Support

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Talent84 Ltd
1st Line Helpdesk Support, Newcastle Salary £24,000 Our national facilities client has an immediate opening for an enthusiastic team player to join their thriving service desk. Supporting almost 4,000 users, this is a fabulous opportunity for someone who is keen to start their … all issues and queries are managed and handled professionally, accurately and in a timely manner. Working within agreed SLAs you will ensure correct support and procedures are followed, portraying a confident approach to users and colleagues. Requirements: - Ideally some relevant experience gained within a helpdesk role - Solid experience … gained within a customer service role (face to face or telephone based) - Tech savvy - an understanding and awareness of IT support and technologies. - You will be comfortable working in a fast paced environment, whilst remaining calm under pressure - An effective communicator with good interpersonal skills and have the more »
Employment Type: Permanent
Salary: £24,000
Posted:

1st Line Support Engineer

Stansted, Essex, South East, United Kingdom
Harrods Aviation
Job Title: 1st Line Support Engineer Location: Stansted/Luton (2 days a week working at Stansted airport, 2 days a week working at Luton airport, 1 day a week from home) Salary: £27,000 - £30,000 per annum Job Type: Permanent, Full Time Working … committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service. About the Role: As a 1st Line Support Engineer, you will provide exceptional 1st line support to 300 users, both onsite … click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; 1st Line IT Support Engineer, SQL, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT more »
Employment Type: Permanent
Salary: £30,000
Posted:

First-Line Technical Support Engineer

Ipswich, Suffolk, East Anglia, United Kingdom
RedTech Recruitment
First-Line Technical Support Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are … looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum … address has been removed by the job-board, full details for contact are available on our website). Keywords First-Line/1st line/Technical Support Engineer/Customer Support Specialist/Help Desk Technician/IT Support more »
Employment Type: Professional qualifications
Salary: £24,000
Posted:

1st Line Network Support Engineer

Oxford, Oxfordshire, South East, United Kingdom
Hays
North America, Australia, and Japan, our clients operate across various sectors, including automotive, retail, technology, and rail. Your New Role As a First Line Network Engineer, you'll play a vital role in ensuring the smooth operation of our network infrastructure. Your responsibilities will include managing and troubleshooting more »
Employment Type: Permanent
Salary: £35,000
Posted:

1st Line Support Engineer

London Area, United Kingdom
Hybrid / WFH Options
Qurated Network
A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and … Azure. This role offers the opportunity to work with senior stakeholders in the organisation and be part of a growing, innovative organisation. Responsibilities Provide 1st Line IT Support (Helpdesk and Deskside) User administration within Azure, SharePoint and Microsoft 365 Provide exceptional Service Support and Customer Service to the Acquired Business, via Deskside Support, Email and Telephone Requirements Minimum 4 years experience in 1st line/technical support Strong experience with Microsoft 365 and SharePoint Good experience working in a cloud environment, preferably Azure Excellent more »
Posted:

First Line Customer Support Engineer

Ipswich, England, United Kingdom
RedTech Recruitment
A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line … address has been removed by the job-board, full contact details are readily available on our website). Keywords – First-Line/1st line/Technical Support Engineer/Customer Support Specialist/Help Desk Technician/IT Support more »
Posted:

First Line Support

Leeds, England, United Kingdom
Better Placed Ltd - A Sunday Times Top 10 Employer in 2023!
1st Line Support Engineer Leeds - 3 days office 2 remote per week £20,000 - £28,000 D.o.E Our client is a much loved, high growth D2C lifestyle brand. They are a + £50m turnover business who are growing quickly by expanding their product ranges and … to roll up their sleeves up and meet challenges head on. As part of their growth they are now seeking a junior IT support Engineer who will report into the transformation manager and to be the first point of contact for the business as well as providing support … to learn. Experience & Qualifications: Experience with Shopify and Netsuite are preferred, but not essential. An IT Degree or similar or prior experience in a 1st line role would be preferred but not essential. This is a fantastic time to be joining a ground breaking eCommecre business off more »
Posted:

1st Line Support Engineer

London Area, United Kingdom
InterQuest Group
Are you tech-savvy with 1-2 years' experience in IT support? Our client are a leading manufacturing organisation based in North-West London and they are looking to take on a Service Desk Analyst. Working as part of the Service Delivery Team to provide a high level … of support and service delivery to employees, undertaking analysis, diagnosis and resolution of incidents and requests. Accomplishing project objectives by planning project activities, evaluating implementation and progress. Key Responsibilities: Being the first point of contact for all IT-related support for the firm, ensuring that each … limited to: PC’s, Laptops, Servers, Photocopiers, Printers, Backups, Office 365, Active Directory, Phone System etc. Previous Experience and Knowledge: 1 years’ experience of 1st line support/delivery. Ideally some knowledge of ITIL and Service Desk operations. Clear communication skills using all media, tailored more »
Posted:

First Line Support

Greater Bristol Area, United Kingdom
TRIA
IT Support Analyst Circa £25,000 Bristol - Hybrid - onsite 3x per week … We are representing a managed service provider specialising in Microsoft technologies. They are looking for an IT Support Analyst to help provide 1st line technical support to their customers. As an IT Support Analyst you will perform remote support … the opportunity to further develop your skillset with fellow enthusiastic IT professionals. What we are looking for: Some experience working in an IT Support role. (Ideally 1+ years experience). A positive mindset and a willingness to learn. Ideally experience working with Microsoft Azure Stack. If this sounds more »
Posted:

IT Support Technician - 1st Line Support - £28K

Oxfordshire, England, United Kingdom
Humand Talent
Edge Tech? Our Client: A dynamic company developing high-performance software and hardware for various industries. Committed to providing excellent IT solutions and support to internal stakeholders. What's In It For You: 🏆 Leading Legacy: Join an award-winning team shaping the future. 🌍 Global Impact: Work in offices … and software. 💼 Career Growth: Grow with us professionally and personally. Opportunity: Swiftly resolve tech issues to ensure seamless operations. Provide top-notch IT support to internal teams. Install, configure, and maintain devices for smooth operation. Collaborate on IT projects, driving innovation. Skills Needed: Proficiency in Windows environments MS more »
Posted:

1st Line Support Engineer

Edinburgh, Scotland, United Kingdom
Net Talent
1st Line Support Engineer Edinburgh City Centre Net Talent are working with a company based in Edinburgh who are looking to hire a 1st line support engineer. This is due to an increase in customer demand and success for the … which is allowing them to grow organically. Ideally we are looking to speak with candidates who have 2 year’s experience in IT support and have an appetite for problem solving and helping people. Key Responsibilities First point of contact answering calls and assisting customers with technical issues. … tickets as required both remotely and on site. Setting up new customer hardware inc laptops, mobiles and tablets Requirements 2 year’s experience handling 1st line support for Microsoft products. Relevant IT qualifications such as a degree, HND, CompTIA or similar Excellent communication and listening more »
Posted:

IT Support Technician - 1st Line Support -up to £28k DOE

Oxfordshire, England, United Kingdom
Humand Talent
Ready to dive into cutting-edge tech? Want to provide high quality internal IT Support, where your contribution will really make a difference? Our client developers high performance software and hardware products for various industries They are a dynamic company committed to providing excellent IT solutions and support … with the latest hardware and software. 💼 Career Growth: Grow with us professionally and personally. Opportunity: Resolve tech issues swiftly to keep operations seamless. Support internal teams with top-notch IT solutions. Install, configure, and maintain devices for smooth operation. Collaborate on IT projects, driving innovation forward. Skills Needed more »
Posted:

1st Line Support

Borehamwood, Hertfordshire, United Kingdom
Connexa Technology Limited
Job Title: 1st Line Support Technician Location: Borehamwood Employment Type: Full-Time Salary: Competitive, based on experience Reports to: IT Support Manager Role Overview: As a 1st Line Support Technician, you will be the first point of contact … for our clients' technical issues. You will provide efficient and effective IT support, troubleshooting problems, and ensuring that all issues are resolved promptly or escalated as necessary. Key Responsibilities: Respond to incoming technical support requests via phone, email, and chat. Diagnose and resolve basic technical issues … the setup and configuration of new hardware and software. Perform regular system updates and maintenance tasks as directed. Requirements: Proven experience in a similar 1st Line Support or Helpdesk role. Strong problem-solving skills and attention to detail. Excellent communication skills, both verbal and written. more »
Employment Type: Permanent
Salary: £25000 - £40000/annum
Posted:

First Line Support

Bracknell, England, United Kingdom
Project People
1st Line Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off – mixture of day and night 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible … paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st … through to resolution. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. For the successful candidate, you will be working within an more »
Posted:
1st Line Support
10th Percentile
£21,000
25th Percentile
£22,500
Median
£25,000
75th Percentile
£28,250
90th Percentile
£33,750