4 of 4 DemandTrendPermanent 2nd/3rd Line Support Engineer Jobs in the UK

2nd / 3rd Line Support Engineer - £30,000 +Bonus +Benefits – Bury / Hybrid My client is a leading Managed Service Provider based in Bury who thrive on solving IT and Networking for their customers within the Financial, Legal and Educational sectors. They employ a team of highly skilled … line Support across MS Technologies and with both On-Prem and Cloud infrastructure. We are looking to bring on a 2nd / 3rd Line Support Engineer to join the team and help support our customers. As our new 2nd / 3rd Line Support Engineer you will be responsible for providing advanced technical support and troubleshooting for a variety of operations systems, networking and software issues. On a daily basis the 2nd / 3rd Line Support Engineer More ❯

who has experience in this kind of role and is looking for a step into an exciting company with fantastic opportunities to progress to 3 rd Line / more experienced positions.Reporting into the IT Support Manager, you will be responsible for providing efficient remote / onsite support and services to clients located … UK-wide. What's involved? • Provide excellent customer service• Work to deadlines and adapt priorities to meet customer SLAs• Be included in the 24 / 7 support rota• Perform regular Network and Active Directory management tasks• Report, update and track incidents using service desk system• Ensure that customers are kept up to date at all times Skill … requirements: • Experience in providing 1st / 2nd Line IT support, ideally in a helpdesk / MSP environment• Technical knowledge of Microsoft Windows, both desktop and server operating systems• Excellent communication skills - both written and verbal• Able to work on own and under pressure• Self-motivated• Good time management and priority handling• Previous More ❯

Our client, a global organisation, urgently require an experienced 2nd / 3rd Line Support Engineer to join their team on a permanent basis. In order to be successful, you will have the following experience: Experienced in 2nd and 3rd line systems support Experienced within databases, networks, systems security, backup and patch management Tech: MS Azure, MS Server, Office 365, UNIX / Linux environments, VMware MUST be able to obtain SC Clearance (candidates with SC will be prioritised) Within this role, you will be responsible for: Providing 2nd and 3rd line support … network equipment to ensure seamless network operations Liaise with internal departments to ensure systems issues are resolved Ensure that SLA's are met across the team Work with 3rd party technology suppliers when required This represents an excellent opportunity to secure a permanent position within a high profile and rapidly growing organisation People Source Consulting Ltd is acting More ❯

The Job: Were delighted to be assisting our client with their need for a Senior IT Systems Engineer / Helpdesk 2 nd / 3 rd Line Support to join their growing IT team. About the Role: On behalf of our client we are seeking a highly skilled Senior Engineer / 2 nd / 3 rd Line Helpdesk Support to support and maintain the existing managed IT support client base, while acting as the technical escalation point for the Service Desk team. This is a varied and hands-on role with responsibility for their service desk, escalations, and involvement in technical … background in IT support, particularly within Azure and Microsoft 365 environments. Experience in an MSP environment is highly desirable. Previous experience in a Senior Engineer / 2 nd / 3rd Line Support helpdesk role Strong technical knowledge of Azure , Microsoft 365 , and Windows Server OS Experience with Active More ❯