1 to 25 of 74 Permanent 2nd Line Engineer Jobs in the UK

Support Analyst, Support Engineer, 2nd line, Office 365, Active Directory, Hybrid, COR7256 We’re looking for a 2nd line Support Analyst to join a pioneering organisation, working on a hybrid basis. This is a great opportunity for an experienced 2nd Line Engineer looking for a fresh challenge … or a 1st/2nd Line Engineer looking to take the next step in their career. The Support Engineer Role The Support Engineer, will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 2nd line technical support to over 50 sites, troubleshooting desktop, server and network issues. This is a varied position and would suit a dynamic 2nd line Support Engineer, who enjoys getting stuck in! The Company This industry giant are a true force to be reckoned with, delivering exceptional enterprise-level technical support and services to More ❯

2nd Line engineer- Stonehouse (Onsite) - £28K-£32k I am seeking a 2nd Line engineer to work within a growing MSP, supporting a host of external clients on their IT needs. The successful 2nd Line engineer will provide IT Support through email, ticketing system, or phone … a network of external customers. You will be working within a skilled team. Benefits: 25 days holiday + bank holidays Company pension plenty of progression paths As the successful 2nd Line engineer, you will have experience in some of the following: Experience in an MSP Have a relevant qualification in IT Experience in supporting Microsoft … DNS, DHCP Excellent customer service skills Excellent communication skills This is an urgent vacancy, so please apply early to avoid disappointment. If you are interested in the role of 2nd Line engineer or are looking for something similar, please contact Harry Davies directly. If you are interested in this position please click 'apply'. Hunter More ❯

2nd Line Engineer - DevOps Remote or Hybrid We are seeking a motivated and enthusiastic 2nd Line Engineer to join our clients growing technology team with a plan to increase their skillset in a DevOps environment. This position is designed for individuals looking to develop a career in DevOps through hands … on experience, structured mentoring, and real-world exposure to cloud and on-premise environments. As a 2nd Line Engineer, you will work under the guidance of the Lead DevOps Engineer to assist in automating, deploying, and maintaining development and production environments. You’ll support development teams by helping manage infrastructure, build and release … and on-premise virtual environments. Work towards an understanding of secure deployment practices and basic DevSecOps principles. What We’re Looking For: Minimum of 2 years’ experience in a 2nd line ICT support or equivalent infrastructure role. Exposure to enterprise infrastructure environments including servers, networks, and virtualisation. Experience supporting Windows environments; exposure to Linux-based systems is More ❯

Senior 2nd Line Engineer (Progression to 3rd Line) HQ: Gloucester/Hybrid About the Company My client is a growing, fast-paced Managed Service Provider (MSP) delivering IT support, cloud solutions, and infrastructure projects to a wide range of clients across the UK. The team thrives on collaboration, learning, and solving real-world … technical problems with a people-first approach. We're looking for a 2nd Line Engineer whos ready for that next step someone with the drive and capability to progress into a 3rd Line/Senior Engineer role, with full support and development along the way. The Opportunity This is an ideal … role for a technically strong 2nd Line Engineer who wants to deepen their skills and step into more advanced project work, escalations, and architecture discussions. Youll work alongside experienced 3rd line engineers and have access to structured development, hands-on mentoring, and real progression opportunities all while supporting a variety of clients and More ❯

11116JS2ND £45k - 60k per year 2nd Line Engineer - DevOps Remote or Hybrid We are seeking a motivated and enthusiastic 2nd Line Engineer to join our clients growing technology team with a plan to increase their skillset in a DevOps environment. This position is designed for individuals looking to develop a … career in DevOps through hands-on experience, structured mentoring, and real-world exposure to cloud and on-premise environments. As a 2nd Line Engineer, you will work under the guidance of the Lead DevOps Engineer to assist in automating, deploying, and maintaining development and production environments. You'll support development teams by helping … and on-premise virtual environments. Work towards an understanding of secure deployment practices and basic DevSecOps principles. What We're Looking For: Minimum of 2 years' experience in a 2nd line ICT support or equivalent infrastructure role. Exposure to enterprise infrastructure environments including servers, networks, and virtualisation. Experience supporting Windows environments; exposure to Linux-based systems is More ❯

2nd Line Support Engineer £30000 GBP Bonus Onsite WORKING Location: Fareham, Portsmouth, South East - United Kingdom Type: Permanent 2nd Line Support Engineer Location: Fareham (On-Site, Monday to Friday) Salary: £30,000 Security Clearance: SC required The Opportunity: A fantastic opportunity has arisen for an enthusiastic and motivated 2nd … to join a growing IT support team based on-site in Fareham, providing service desk and infrastructure support for a major defence education facility. Key Responsibilities of a 2nd Line Support Engineer: Respond to and resolve Service Desk tickets in line with SLAs and internal procedures Provide support for Windows 10, Windows … holidays Private medical insurance Double-matched pension scheme (5% employee/10% employer) For more information, please apply below or contact me directly. Reference: AMC/SCA/SLS 2nd Line Support Engineer Reference: AMC/SCA/SLS Postcode: PO13 #shca More ❯

2nd Line Engineer (Service Desk Support) £32,000 GBP Bonus Onsite WORKING Location: Guildford, South East - United Kingdom Type: Permanent Role: 2nd Line Support Engineer (Service Desk Support) Work Type & Location: Fareham - On-site, 5 days a week Role Type: Permanent Start Date: ASAP Must hold active SC or be … eligible* We're looking for a 2nd Line Support Engineer to join a growing technical support team in Fareham . This is a fully on-site role, ideal for someone with a good understanding of IT support who's looking to build a career in infrastructure, desktop, and service desk support within a structured and … and occasional project work. This is a great opportunity to grow your technical skills with access to Udemy courses , hands-on experience, and clear internal progression pathways. As a 2nd Line Support Engineer, you will: Provide support to users, log and resolve service desk calls in line with SLAs. Deploy and maintain desktop More ❯

Job Title: 2nd Line VoIP/Network Engineer Location: Pencoed, Wales Salary : 26,000 - 30,000 per annum Job Type: Full time, Permanent Working Hours: Mon - Fri 09:30 to 18:00 About Flotek Group: Flotek Group is the fastest-growing tech company in the Southwest, delivering IT and communication technology to small and medium … are committed to our core values and principles, ensuring every product and service is provided with expertise, passion, and dedication. Role Overview: We are seeking a skilled and enthusiastic 2nd Line VoIP Engineer with experience in the ICT sector, particularly in VoIP/SIP and IP networks. The successful candidate will handle inbound technical support … service (plus bank holidays) Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: 2nd Line IT Support, 2nd Line IT Engineer, Voice Engineer, Telephony Engineer, 3rd Line Support Engineer More ❯

Job Title: 2nd Line VoIP/Network Engineer Location: Pencoed, Wales Salary : £26,000 - £30,000 per annum Job Type: Full time, Permanent Working Hours: Mon - Fri 09:30 to 18:00 About Flotek Group: Flotek Group is the fastest-growing tech company in the Southwest, delivering IT and communication technology to small and medium … are committed to our core values and principles, ensuring every product and service is provided with expertise, passion, and dedication. Role Overview: We are seeking a skilled and enthusiastic 2nd Line VoIP Engineer with experience in the ICT sector, particularly in VoIP/SIP and IP networks. The successful candidate will handle inbound technical support … service (plus bank holidays) Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: 2nd Line IT Support, 2nd Line IT Engineer, Voice Engineer, Telephony Engineer, 3rd Line Support Engineer More ❯

2nd Line Support Engineer | Stratford-Upon-Avon | £32,000 Oscar Technology has partnered with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will play … resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. … to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 2nd Line Support Engineer | Stratford-Upon-Avon | £32,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand More ❯

1st/2nd Line Onsite Support Engineer - Managed Services Office 365, Windows, Windows Server, Networking, Active Directory, Backup, Firewall, Anti-virus, Backup My client is a leading and expanding IT Managed Services provider that have an opportunity for a dedicated 1st/2nd Line Onsite Support Engineer at one of … their client sites. As 1st/2nd Line Onsite Support Engineer you will have a broad range of technical skills across 1st and some 2nd line support including tech such as Office 365, Windows, Windows Server, Networking, Active Directory, Backup, Firewall, Anti-virus, Backup, alongside your technical skill set you will be … customer service and support to a key client. You will be the face and the name of the company on this client site. Fabulous opportunity for a 1st/2nd Line Onsite Support Engineer to work for a fast growing MSP where they can offer genuine opportunities for growth and development. The role will require More ❯

2nd Line engineer- Stonehouse (Onsite) - £28K-£32k I am seeking a 2nd Line engineer to work within a growing MSP, supporting a host of external clients on their IT needs. The successful 2nd Line engineer will provide IT Support through email, ticketing system, or phone More ❯

2nd Line Support Engineer £28,000 - 32,000 GBP Onsite WORKING Location: Fareham, Portsmouth, South East - United Kingdom Type: Permanent 2nd Line Support Engineer Location: Fareham (Full-time on-site) Salary: Circa £30,000 + Up to 5% Bonus + Training & Career Progression A fantastic opportunity has arisen for an … office-based position with excellent opportunities to grow into more senior technical or project-focused roles - the vacancy has become available due to internal promotion. The Role: As a 2nd Line Engineer, the successful candidate will provide technical support to users and systems across a secure site, responding to service desk tickets, deploying software, resolving … site delivering essential training for UK defence personnel For further information, feel free to reach me at 02895213213, or simply apply! Reference: AMC/RKI Reference: AMC/RKI - 2nd Line Support Engineer Postcode: PO13 #riki More ❯

2nd Line Support EngineerLondonBoutique MSP Up to £45K + Benefits | London 2nd Line Support Engineer in London - Are you a capable and confident 2nd Line Support Engineer looking for greater technical variety and the chance to step up to 3rd line project work over time … engineers, and helping shape technical solutions. There's a clear progression route for those keen to step into 3rd line and lead project work. Key Responsibilities: Provide 2nd line support across a broad IT environment (hardware/software/networking) Mentor and assist junior team members Handle escalations from 1st line and resolve … complex technical issues Assist in project planning and implementation Requirements: Proven experience in a 2nd line or technical service desk environment Strong troubleshooting skills across desktop, server, and networking issues Excellent communication skills and a proactive mindset Customer-centric attitude and ability to work well in a team Commercial experience in an MSP environment (ideal) MCSE or More ❯

2nd Line Technical Engineer - M365, Sophos - Cornwall- £30k - £36k Are you ready to step into a role that is massively backed by training and development? Do you want to be part of an established, growing MSP that will invest into your future? Are you someone who thrives in a fast-paced, client-facing support environment … Our client is hiring multiple 2nd Line Technical Engineers to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further build a … strong career path in IT. What you'll be doing: Delivering 2nd Line support via phone, remote tools and onsite visits Supporting Microsoft 365 environments - Intune, SharePoint, Exchange, Teams Working with Sophos for endpoint and Firewall security Using ConnectWise as your central service desk platform Visiting client sites 1-2 days per week for setups, PC installs More ❯

2nd Line Technical Engineer - M365, Sophos - Cheltenham - £30k - £36k Are you ready to step into a role that is massively backed by training and development? Do you want to be part of an established, growing MSP that will invest into your future? Are you someone who thrives in a fast-paced, client-facing support environment … Our client is hiring multiple 2nd Line Technical Engineers to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further build a … strong career path in IT. What you'll be doing: Delivering 2nd Line support via phone, remote tools and onsite visits Supporting Microsoft 365 environments - Intune, SharePoint, Exchange, Teams Working with Sophos for endpoint and Firewall security Using ConnectWise as your central service desk platform Visiting client sites 1-2 days per week for setups, PC installs More ❯

Role : 2nd Line IT Engineer Location : Central Southampton (Hybrid) Salary : £32,000 - £37,000 Hybrid Working | Progression into Cloud Infrastructure & Cyber Security | Paid Certifications Are you a confident 2nd Line Engineer ready to take the next step in your IT career? Want to work with a company that offers genuine … with a well-established, fast-growing MSP based in Central Southampton, known for delivering top-tier technical support and transformation projects. Theyre looking for a technically capable and ambitious 2nd Line Engineer to join their growing team. Youll work with a wide variety of technologies and clients while being mentored toward progression into more advanced … architecture and cyber defence. Required Skills: Solid experience with Windows Server, Microsoft 365, networking & firewalls Knowledge of virtualisation (Hyper-V/VMware) & cloud platforms (Azure/AWS) Confident handling 2nd line escalations and working in fast-paced environments Strong communication and a drive to grow technically MSP experience a bonus, but not essential Exclusive Benefits: Competitive Salary More ❯

Support Engineer, 1st/2nd Line, Office 365, Windows Server, COR7247 We're looking for a 1st/2nd line Support Engineer to join a leading Oxfordshire based organisation. This is a great role, either for someone looking for their first entry-level role in IT, or an already established … Engineer Role The Support Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st/2nd line technical support to an impressive client base, troubleshooting desktop, server and network issues. The Company The Support Engineer will join an innovative IT consulting … but you need to be willing to use your initiative to solve the problem when you don't know! Ideally, you might have experience including: Experience providing 1st/2nd line support in a Microsoft environment Previous customer service experience, even if this isn't from an IT setting Experience with Office365, Windows Server, Active Directory and More ❯

Job Title: 2nd Line IT Support Engineer Location: Huddersfield Salary:£28,000 - £35,000 Join a fast-paced, customer-focused IT Managed Services Provider (MSP) that delivers industry-leading IT support and technical solutions to a broad range of clients. We're seeking a skilled 2nd Line Engineer to strengthen … our Service Delivery team and help our clients achieve seamless IT performance. About the Role: As a 2nd Line Engineer, you will play a key role in resolving escalated technical issues, assisting in project delivery, and maintaining client infrastructure across both on-premise and cloud environments. You'll collaborate with 1st and 3rd line … and budget, following best practices Configure, install, and document IT hardware (e.g., servers, firewalls, laptops) Maintain and update system documentation and change logs Escalate complex issues to 3rd line support when necessary Support technologies including Windows Server, Microsoft 365, Azure, VMware/Hyper-V, ESET, SonicWall, and Meraki Identify sales opportunities and liaise with account managers Skills and More ❯

Role: 2nd Line Service Desk Engineer Location: Reigate Salary: £40,000 (depending on experience) Industry: IT Managed Services Setup: 5 days onsite Are you a passionate 2nd Line Engineer looking to take the next step in your IT career? We're a thriving IT Managed Services Provider based in Eastbourne … and we're looking for an enthusiastic, customer-focused professional to join our dynamic service desk team. What you'll be doing: * Delivering exceptional 2nd line support across a wide range of systems.* Solving technical issues on desktops, servers, networks, and cloud platforms.* Collaborating with 1st and 3rd line teams for seamless problem resolution.* Working … directly with clients, both remotely and on-site. What we're looking for: * Experience in a 2nd line support role (MSP experience a bonus!).* Solid knowledge of Microsoft environments and cloud services (Office 365, Azure).* On prem and Cloud server experience * Virtualisation and Hyper V* Mac OS * SMTP and DNS* Full UK driving license is More ❯

2nd Line Service Desk Engineer - Lancashire - Onsite with travel to customer sites - £27,000 to £32,000 per year FryerMiles are delighted to be working with a leading MSP in Lancashire to assist with their recruitment of a 2nd Line Service Desk Engineer. The successful candidate will be handling incidents, service requests … provide support and installations. Educating clients in how to use our supported systems. Ensure the correct categorisation of each ticket and update throughout the lifecycle of the ticket. Complete 2nd Line Support Engineer tickets Experience/Qualification: Full Driving License Ticket System/Management Experience Windows/Mac Operating Systems Active Directory & Azure AD Network …/DNS Knowledge Security (Anti-Virus, Anti-Spam, Anti-Ransomware) Microsoft Qualifications & Certifications RMM Software 3 years' experience in an IT support discipline and help desk environment ITTL Understanding 2nd Line Service Desk Engineer - Lancashire - Onsite with travel to customer sites - £27,000 to £32,000 per year More ❯

2nd Line IT Support Engineer - Coventry - £27K-£30K A 2nd Line IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to support their school-based clients. DBS checks will be undertaken before starting this role. … trips away Plus much more Apply now to Gianluca @ circlerecruitment (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, 2nd line, IT Support, IT Helpdesk, Cloud, Azure, IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Education, Coventry, Solihull, Birmingham, Rugby, Redditch, Leamington Spa Circle Recruitment is acting More ❯

Role: 2nd Line Engineer Location: Southampton (Hybrid) Salary: £28,000 - £32,000 Tight-Knit Tech Team | High-Quality MSP | Cloud & Project Exposure | Real Progression Path Were working with one of Southamptons most exciting and fastest-growing MSPs , known for their technical excellence, collaborative culture, and strong client delivery across cloud, infrastructure, and security. Theyre now … hiring a 2nd Line Engineer to join their highly skilled, close-knit service desk team . This is a hybrid role , perfect for someone ready to take ownership of escalated tickets while gaining hands-on exposure to Microsoft 365, Azure, networking, virtualisation , and project delivery. Youll be surrounded by experienced engineers and supported to develop … toward 3rd Line, cloud, or project roles . If you're currently in a 1st or 2nd Line position and looking for somewhere to truly grow this is your opportunity. Required Skills: Experience supporting Windows Server, Microsoft 365 & Active Directory Exposure to networking, firewalls, DNS/DHCP, VPNs Excellent communication and a team-focused approach More ❯

Role: 2nd Line Service Desk Engineer Location: Eastbourne Industry: IT Managed Services Setup: 5 days onsite Are you a passionate 2nd Line Engineer looking to take the next step in your IT career? We're a thriving IT Managed Services Provider based in Eastbourne, and we're looking for an … site, 5 days a week, visiting a variety of private and public sector clients. ?? Exposure to both on-prem and cloud technologies. What you'll be doing: * Delivering exceptional 2nd line support across a wide range of systems. * Solving technical issues on desktops, servers, networks, and cloud platforms. * Collaborating with 1st and 3rd line teams … for seamless problem resolution. * Working directly with clients, both remotely and on-site. What we're looking for: * Experience in a 2nd line support role (MSP experience a bonus!). * Solid knowledge of Microsoft environments and cloud services (Office 365, Azure). * Full UK driving license is essential. * A great communicator with a can-do attitude. ?? Salary More ❯

Role: 2nd Line IT Systems Support Engineer Location: Witney (4 days) Henley (1) Salary: £40,000 - £45,000 Profile A growing organisation based in Witney are looking to add a 2nd Line IT Systems Support Engineer to their team . The ideal candidate will have experience of working in a … 2nd Line IT Systems Engineer line role and have strong communication skills. Having experience of working on a variety of projects will be a massive plus for this position. It is essential that you have a driving license for this position as occasionally you will need to also support their Henley office More ❯