1 to 25 of 73 Permanent 2nd Line Support Jobs in the UK

2nd Line Support Engineer London Boutique MSP £30K to £35k+ Benefits | London 2nd Line Support Engineer needed. Our Clent, a boutique Managed Service Provider supporting high-end hospitality businesses across Central London, is looking to add both a 1st Line Support Engineer and a 2nd Line Support Engineer to their expanding technical team. These roles offer the chance to work closely with clients — primarily boutique hotels — through regular on-site visits, providing hands-on support and building strong professional ...

VMWare, Exchange, 2nd Line, O365, Azure, Support 2nd Line Support Analyst/Support Engineer - About the company Do you want to be part of a successful organisation, that delivers products for customers that are based worldwide, supporting … range of software applications and customers? 2nd Line Support Analyst/Support Engineer - About the role: The Support Engineer/Analyst role will be office based in their Holywell, Flintshire office, working with the helpdesk team and wider technical teams ...

Onsite IT Support Engineer/2nd Line Desktop Support Technician This is a hands-on onsite IT support role providing deskside and remote technical support across multiple client locations. You will deliver excellent customer service, resolve desktop issues … also like to hear from you: IT Helpdesk Analyst, Technical Support Engineer, IT Technician, Deskside Support Technician, Second Line Support, Service Desk Analyst, IT Support Technician, 2nd Line IT Engineer. SALARY: £37,000 per annum + ...

Field/2nd Line Support Engineer Job Specification SPONSORSHIP IS NOT AVAILABLE AT THIS OR ANY TIME IN THE FUTURE Driving Licence required Location: On-site and Remote (Field-based and Office-based as required) Salary Range: Competitive, based on experience Overview We are seeking … motivated and skilled Field/2nd Line Support Engineer to join the growing technical team at one of our most valued clients, an MSP/MSSP providing expert IT solutions to a diverse range of businesses across the UK. This role is a critical part ...

2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join … established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based ...

2nd Line Support/Service Desk Analyst/IT Support – Based in Leeds- Mon – Fri needed to provide end user support, hybrid currently. As 1st- 2nd Line Support/Service Desk Analyst/IT Support … skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself. Successful 1st- 2nd Line Support/Service Desk Analyst/IT Support need to have excellent communication skills, strong and logical ...

2nd Line Support Tonbridge Up to £35k Hours: Monday – Friday, 8:30am – 5:30pm (with overtime paid for additional project work) Do you enjoy solving technical challenges and supporting people with their IT? Are you ready to take that next step in your career … 2nd Line Support? Would you like to work in a collaborative, friendly team that values both hard work and enjoying what you do? If that sounds like you, this could be a great opportunity. We are working with a well-established IT Managed Service Provider ...

Title: 1st/2nd Line IT Support Location: London WC2 - Office based five days a week. Salary: £40,000 to £45,000 Benefits: Pension, Healthcare, Season Ticket Loan, 26 days holiday plus BH. Excellent opportunity to join a small and highly successful legal practice based … Chancery Lane, London.With the support of an MSP, you will take full responsibility for their IT support providing 1st and 2nd line support to the partners and support staff and escalating and managing 3rd line issues with ...

Title: 2nd Line IT Support Engineer - MSP Location: Sheffield (office based, with occasional client visits) Salary: £26,000 to £30,000 depending on experience Hours: Monday to Friday, 9.00am to 5.30pm Contract: Full-time, permanent If you're working in an MSP and enjoy getting … stuck into technical issues properly, this role offers the chance to step into a solid 2nd line position with real responsibility and support around you. We're supporting an established managed services provider in Sheffield who look after a varied client base across commercial ...

looking for a hybrid 2nd Line IT Support Engineer to join the team of our esteemed client based in Central London. Reporting to : IT Manager Location: Client Site (Face-to-Face Support) - London (rotating 1 week in office, 1 week remote working) Salary … tech hits a snag? Do you thrive in fast-paced environments where no two days are the same? We're looking for an experienced 2nd Line IT Support Engineer to deliver exceptional Tier 1 and Tier 2 support directly to our clients. 2nd ...

Role Overview and Purpose The 2nd Line IT Support Analyst is responsible for delivering high-quality second-line technical support to Voyage Care staff across the organisation. The post holder will respond promptly to support requests, providing regular updates … with other business units to enhance understanding of operational roles and support professional development Skills, Experience and Qualifications Previous experience in a 2nd line IT support or similar technical support role within a service desk environment. Strong understanding of computer hardware ...

2nd Line IT Support Engineer – MSP Experience Required Our client — a fast-paced Managed Service Provider (MSP) supporting a diverse portfolio of business clients — is looking for an experienced 2nd Line IT Support Engineer who thrives in a client-centric … enjoy solving complex technical challenges, and want to work with modern technology and a varied client base, this role will suit you perfectly. Role: 2nd Line IT Support Environment: Managed Service Provider (MSP) – prior MSP experience is essential Career: Hands-on technical role with real ...

that wants you to succeed Key Responsibilities of the 1st & 2nd Line Support Engineer: As our new First & Second Line Support Engineer , you’ll be on the front line of keeping our clients happy, productive, and secure. … handle a mix of remote support, troubleshooting, and field engineering — making you a key player in our service delivery team. First & Second Line Support Be the first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other ...

Hours 2nd Line IT Support Engineer Location : Borehamwood, WD6 1JD Salary : £35K – £45K per annum, DOE + Excellent Benefits! Contract : Full time, Permanent Hours : Shifts outside of our standard operating hours (8am-6pm). The Out of Hours shifts will be on a rota basis … standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for driven and capable 2nd Line IT Support Engineer to join our close-knit team in Borehamwood. You’ll work directly with our clients across ...

Life on the team 2nd Line Engineer - Mobile Device Management Location: Hatfield Full time on Computacenter site Hours:37.5 per week Role Type:Permanent Additional comments: Ideally be Security Cleared, if not the ability to undertake vetting The Endpoint Build and Configuration Service provides comprehensive … service ensures a secure, scalable, and consistent device estate tailored to meet customer requirements. What you'll do In this role as a 2nd Line Mobile Device Management Analyst, you will be responsible for supporting the mobile operating system environment and support for a specific ...

client is seeking an experienced 2nd Line Support Engineer to join their dedicated technical team based in their Theale office. You will play a key role in supporting and growing the business, with a particular focus on Unified Communications (UC) and key partner channels. This … your main priority will be to provide technical guidance, product demos and solution designs for their partners. You will also be responsible for providing 2nd-line post-sales support, working alongside colleagues to ensure customer issues are resolved quickly and efficiently. Additional responsibilities include delivering ...

Join our team as a 1st/2nd Line Support professional in the Technology & Telecoms industry. You will play a vital role in providing technical support and ensuring smooth IT operations within the organisation. Client Details This organisation is a well-established small … with company IT policies and procedures. Provide guidance and support to end-users on IT best practices. Profile A successful 1st/2nd Line Support should have: Strong technical knowledge of hardware, software, and networking concepts. Experience providing IT support ...

Title: 2nd Line IT Support Engineer (MSP) Location: West Sussex Salary: Up to £35,000 (DOE) Are you an experienced 2nd Line IT Support Engineer looking for your next career move? Do you enjoy solving technical problems, supporting users … someone who thrives on variety and enjoys working in a fast-paced environment where no two days are the same. Key Responsibilities Provide 2nd line technical support to end-users (onsite and remote) Troubleshoot and resolve incidents related to desktops, servers, networking, and cloud services ...

which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. The 2nd Line Support Engineer provides advanced technical support for incidents, service requests, hardware, and build activities escalated from … documentation, procedures, and knowledge base articles. Share expertise with the wider IT team to reduce repeat escalations. Participate in service reviews, contributing insights from 2nd Line support activities. Diversity, Equity and Inclusion At Topps Group we believe that diversity isn't just ...

2nd Line Support Engineer - Gloucester An exciting opportunity for an experienced 2nd Line Support Engineer to join one of my leading Gloucestershire based clients who are expanding their team based out of an office in Gloucester. In order … considered for this 2nd Line Support Engineer role most of the following skills and experiences are required: Windows Desktop including versions 10 and 11 Apple Mac Networking - LAN, WAN, firewalls Windows Server 2012 R2 Office 365 and Azure AD Wireless Networks ITIL Mobile computing CISCO ...

2nd Lind Remote Support THIS ROLE IS HYBRID Livingston based 1 day per week. The Company: The company is an IT Services and Consultancy organisation with a strong presence across the UK. The Role: This role handles advanced cases requiring technical support, alongside escalations … overflow from the 1st Line Support Team. Alongside their advanced technical capability, the 2nd Line Support Engineer must deliver excellent customer service focused on quality ITSM system input, first-touch resolution, and meeting any SLA obligations. While providing technical support ...

problem solver who thrives in dynamic environments? Our client, a well-established Managed Service Provider in the Bracknell area, is looking for a talented 2nd Line Support Engineer to join their close-knit, customer-focused team. What You'll Be Doing: Provide responsive 2nd … Collaborate with the team to escalate complex issues and ensure clients receive top-tier service What You’ll Bring: Solid experience in 1st/2nd line support, ideally within an MSP environment Strong troubleshooting skills across Windows, macOS , and Office 365 Comfortable with client-facing ...

Engineer (Infrastructure & Support) 1st/2nd Line Support Our client is a global market leader in the design, manufacture, and supply of advanced POS systems and industrial weigh labelling solutions , supporting major retailers and food processing businesses worldwide. With continued investment in innovation … support and maintain IT systems, infrastructure, and end-user services within a fast-paced SME environment. You’ll provide 1st and 2nd line support, manage core systems, liaise with third-party suppliers, and help improve IT security, resilience, and service delivery. This role ...

Software Support Consultant/IT Support Specialist (1st/2nd Line) £30,000 (flexible for the right person) Bristol Central Location Join a fast-growing Bristol-based IT & Cloud Services provider supporting a wide range of businesses with modern, cloud-first technology solutions. … skills in a collaborative, forward-thinking environment. The Role Youll be part of a busy, customer-focused support team providing 1st and 2nd line support , troubleshooting software and IT issues, and helping customers get the most from modern workplace technologies. What Youll ...

looking for a 2nd Line IT Support Engineer to join the team of our MSP client based in Leeds. Salary: £32K - £35K Role Type: Permanent Do you thrive in fast-paced environments where no two days are the same? We're looking for an experienced … 2nd Line IT Support Engineer to deliver exceptional Tier 1 and Tier 2 support directly to our clients. Our client is a growing Managed Service Provider, seeking a skilled IT Support Engineer with proven 2nd Line support ...