Second Line Support
UK
The median Second Line Support salary in the UK is £33,500 per year, according to job vacancies posted during the 6 months leading to 4 December 2024.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 4 Dec 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 399 | 294 | 466 |
| Rank change year-on-year | -105 | +172 | +8 |
| Permanent jobs requiring a 2nd Line Support | 427 | 571 | 834 |
| As % of all permanent jobs advertised in the UK | 0.59% | 1.08% | 0.67% |
| As % of the Job Titles category | 0.63% | 1.13% | 0.70% |
| Number of salaries quoted | 290 | 529 | 770 |
| 10th Percentile | £26,975 | £25,600 | £25,000 |
| 25th Percentile | £30,000 | £27,750 | £27,500 |
| Median annual salary (50th Percentile) | £33,500 | £32,500 | £31,500 |
| Median % change year-on-year | +3.08% | +3.17% | +6.78% |
| 75th Percentile | £38,750 | £38,000 | £37,250 |
| 90th Percentile | £45,000 | £42,500 | £40,550 |
| UK excluding London median annual salary | £32,500 | £30,000 | £30,500 |
| % change year-on-year | +8.33% | -1.64% | +10.91% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 67,646 | 50,582 | 118,718 |
| % of permanent jobs with a recognized job title | 93.86% | 95.42% | 95.32% |
| Number of salaries quoted | 34,094 | 36,952 | 74,339 |
| 10th Percentile | £32,500 | £31,250 | £32,750 |
| 25th Percentile | £42,881 | £42,500 | £45,000 |
| Median annual salary (50th Percentile) | £57,500 | £60,000 | £60,000 |
| Median % change year-on-year | -4.17% | - | +4.35% |
| 75th Percentile | £76,500 | £80,000 | £81,250 |
| 90th Percentile | £95,000 | £97,500 | £98,750 |
| UK excluding London median annual salary | £52,500 | £52,500 | £52,500 |
| % change year-on-year | - | - | +5.00% |
2nd Line Support
Job Vacancy Trend
Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised.
2nd Line Support
Salary Trend
3-month moving average salary quoted in jobs citing 2nd Line Support.
2nd Line Support
Salary Histogram
Salary distribution for jobs citing 2nd Line Support over the 6 months to 4 December 2024.
2nd Line Support
Top 15 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the UK over the 6 months to 4 December 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | -117 | 403 | £33,500 | +3.08% | 87 |
| UK excluding London | -81 | 334 | £32,500 | +8.33% | 86 |
| South East | -39 | 125 | £33,500 | +11.67% | 29 |
| London | -102 | 91 | £40,000 | +6.67% | 9 |
| Work from Home | -71 | 88 | £33,500 | +6.35% | 34 |
| North of England | -76 | 53 | £32,500 | +8.33% | 20 |
| East of England | -56 | 51 | £32,000 | -5.88% | 9 |
| Midlands | -34 | 48 | £34,000 | +25.93% | 11 |
| South West | -12 | 35 | £33,000 | +4.76% | 10 |
| Yorkshire | +11 | 27 | £30,000 | - | 5 |
| East Midlands | -13 | 27 | £34,000 | +9.68% | 8 |
| North West | -62 | 26 | £32,500 | +8.33% | 11 |
| West Midlands | -49 | 21 | £33,750 | +25.00% | 3 |
| Scotland | -20 | 18 | £30,000 | +7.14% | 3 |
| Northern Ireland | +21 | 4 | £52,500 | +72.13% | 2 |
2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 4 December 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Support in the job title.
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2nd Line Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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