Second Line Support
UK
The median Second Line Support salary in the UK is £30,500 per year according to job vacancies posted during the 6 months to 23 April 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 23 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 335 | 378 | 503 |
| Rank change year-on-year | +43 | +125 | -49 |
| Permanent jobs requiring a 2nd Line Support | 822 | 898 | 1,044 |
| As % of all permanent jobs advertised in the UK | 0.84% | 0.85% | 0.68% |
| As % of the Job Titles category | 0.89% | 0.93% | 0.71% |
| Number of salaries quoted | 759 | 811 | 956 |
| 10th Percentile | £25,750 | £24,500 | £24,000 |
| 25th Percentile | £27,500 | £27,000 | £25,844 |
| Median annual salary (50th Percentile) | £30,500 | £31,500 | £30,000 |
| Median % change year-on-year | -3.17% | +5.00% | +7.14% |
| 75th Percentile | £35,000 | £36,250 | £34,563 |
| 90th Percentile | £40,000 | £40,000 | £38,750 |
| UK excluding London median annual salary | £30,000 | £30,000 | £27,500 |
| % change year-on-year | - | +9.09% | - |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 92,477 | 96,786 | 147,852 |
| % of permanent jobs with a recognized job title | 94.63% | 91.57% | 96.05% |
| Number of salaries quoted | 66,588 | 60,676 | 85,408 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,500 |
| Median annual salary (50th Percentile) | £53,000 | £60,000 | £60,000 |
| Median % change year-on-year | -11.67% | - | +9.09% |
| 75th Percentile | £71,250 | £81,250 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £96,075 |
| UK excluding London median annual salary | £50,000 | £52,500 | £50,000 |
| % change year-on-year | -4.76% | +5.00% | +5.26% |
2nd Line Support
Job Vacancy Trend
Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised.
2nd Line Support
Salary Trend
3-month moving average salary quoted in jobs citing 2nd Line Support.
2nd Line Support
Salary Histogram
Salary distribution for jobs citing 2nd Line Support over the 6 months to 23 April 2024.
2nd Line Support
Top 17 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the UK over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +42 | 742 | £31,000 | -1.59% | 113 |
| UK excluding London | +21 | 665 | £30,000 | - | 106 |
| South East | -23 | 185 | £30,000 | -1.64% | 27 |
| Work from Home | +10 | 183 | £31,000 | -1.59% | 27 |
| London | +19 | 138 | £35,000 | +6.06% | 13 |
| North of England | +55 | 136 | £30,000 | +5.26% | 17 |
| East of England | +80 | 108 | £31,000 | -4.62% | 16 |
| Midlands | +35 | 97 | £29,500 | +1.72% | 25 |
| South West | -5 | 81 | £33,500 | -4.29% | 15 |
| North West | +7 | 65 | £30,000 | +3.45% | 13 |
| West Midlands | +22 | 56 | £29,500 | +7.27% | 18 |
| Yorkshire | +86 | 48 | £31,125 | +9.21% | 4 |
| Scotland | -47 | 43 | £28,400 | +13.60% | 7 |
| East Midlands | +11 | 41 | £30,000 | - | 7 |
| North East | +13 | 23 | £32,500 | - | |
| Wales | +2 | 13 | £27,500 | - | 3 |
| Northern Ireland | +21 | 2 | £38,750 | +33.62% |
2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 23 April 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Support in the job title.
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2nd Line Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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