1 to 25 of 48 Permanent 2nd Line Support Engineer Jobs in the UK

2nd Line IT Support Engineer A fantastic opportunity for an experienced 2nd/3rd Line IT Support Engineer who enjoys hands-on troubleshooting, technical variety and taking ownership of escalated support issues. This role … exposure to 3rd Line support work is highly beneficial, as there will be a requirement to get involved in both 2nd and 3rd Line technical support across a varied MSP client base. If you’ve also worked in the following roles ...

2nd Line Support Engineer Up to £35,000 DOE London - Hybrid working (4 days onsite/in office, 1 day remote after passing probation) This role is a client facing role and you will be required to go to client sites around London. … recruiting in London for multiple 2nd Line Support Engineers for a leading IT Managed Service Provider (MSP). The ideal candidate would be someone that is already in a 2nd line role, or an experienced 1st line engineer ...

2nd Line Support Engineer Redditch Permanent - Full-time £33,000-£38,000 DOE VIQU have partnered with a growing Managed Service Provider who are looking to recruit an experienced 2nd Line Support Engineer to join their … client environments, taking ownership of escalated issues while gaining exposure to Microsoft technologies, servers, networking, cloud, virtualisation and client projects. Key Requirements of the 2nd Line Support Engineer: 2-3 years' experience in an MSP, ideally in a 2nd/3rd Line ...

2nd Line IT Support Engineer Watford £35,000–£45,000 DOE Hybrid: Two days onsite in Watford and three days working remotely from home Are you an experienced 2nd Line IT Support Engineer already operating … upper end of 2nd Line support? Do you combine strong Microsoft 365 and Intune knowledge with the confidence to work directly with clients and deliver an excellent customer experience? Are you looking for an MSP where you can take real ownership of technical issues ...

2nd Line IT Support Engineer Manchester | Office-based Are you a technically strong 2nd Line IT Support Engineer looking for a role where you'll have genuine ownership of technical issues and play an active part … infrastructure change? We're looking for an experienced 2nd Line IT Support Engineer to join an established IT team supporting approximately 500 employees across a national branch network. This is a hands-on technical role and you'll become the primary escalation point ...

2nd Line IT Support Engineer - up to 35K + 2x Overtime - Tamworth An exciting new opportunity has become available for a 2nd Line IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider … innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility. 2nd Line IT Support Engineer experience: * Windows 11 Operating Systems * Microsoft 365 Administration * Exchange, SharePoint & OneDrive * Microsoft Entra ...

environments. You will combine strong technical capability with confident, professional communication, both remotely and face-to-face. What you’ll be doing Providing second-line technical support through a rapidly growing outsourced IT helpdesk. Investigating and resolving incidents across Microsoft 365, Microsoft Entra ID (Azure … required. Working collaboratively with colleagues to maintain consistent office and client support coverage. What we’re looking for Experience in a second-line IT support role. A good understanding of Microsoft cloud technologies, particularly Microsoft 365, Microsoft Entra ID (Azure AD) and Microsoft Intune. ...

2nd Line Support Engineer - Managed Services My client is a well established IT Managed Services provider with offices across the UK specialising in the SME market. They are after a proven Managed Services 2nd Line Engineer to join … small team in their Tamworth office. As 2nd Line Support Engineer you will have a MSP/Services background and be able to demonstrate the ability to work in a customer focused fast paced IT Services environment. The 2nd Line ...

2nd Line Support Engineer Location: Northampton Job Type : Full-time, Permanent We are looking for an experienced 2nd Line Support Engineer to join a growing Managed Service Provider (MSP) . You will provide 2nd line technical support, troubleshoot IT and network issues, and support Microsoft, cloud and telephony systems. Key Responsibilities Resolve 2nd line support tickets and escalated issues. Troubleshoot hardware, software and networking problems. Support Windows, Active Directory and Group Policy. ...

2ND LINE HELPDESK ENGINEER KEY POINTS £30,000 - £40,000 salary * Based in Yateley with occasional customer site visits * Microsoft 365, Intune, Active Directory, GPO & virtualisation * Join an established MSP environment supporting a varied customer base * Opportunity to mentor junior engineers and handle more complex … technical issues ABOUT THE CLIENT We're supporting an established Managed Service Provider looking to add an experienced 2nd Line Helpdesk Engineer to their technical team. You'll join a customer-focused environment providing remote support across a varied range of Microsoft technologies ...

2nd Line Support Engineer Hereford (hybrid) - Initially office based, 90% home based once settled £27,500 - £34,500 dependant on experience 37 hour working week Responsible for delivery of IT desktop support including 1st and 2nd line … sites remotely from the main office base: 100+ Sites 8000+ users Management of External IT suppliers The key responsibilities of this post include: Provide 2nd line support to all end users within SLA timescales Support and maintenance of all desktop, mobile ...

Role: 1st/2nd Line IT Support Engineer Location: Southampton Salary: £31,000 Modern MSP Environment | Cloud & Cyber Security Exposure | Fast-Track Career Development Were partnered with a growing and forward-thinking MSP in Southampton thats continuing to expand its technical capabilities across … cloud infrastructure, cyber security, and modern IT services. Theyre now looking for a motivated 1st/2nd Line Engineer to join their technical team and take the next step in their IT career. This is an excellent opportunity for someone who already has solid ...

2nd Line Service Desk Engineer (MSP) Up to £35K + Company Benefits Hybrid - Northampton As a 2nd line support engineer, you will be responsible for assisting in 2nd Line team in overall operation & support … Service Desk, effectively prioritising tickets to ensure technical queries are resolved quickly and customers remain satisfied. User Support and advice: 70% Provide 2nd line technical support for all customers Take responsibility and exceed department Service Level Agreements Work closely with 1st and 2nd ...

2ND LINE HELPDESK ENGINEER KEY POINTS £30,000 - £40,000 salary * Based in Yateley with occasional customer site visits * Microsoft 365, Intune, Active Directory, GPO & virtualisation * Join an established MSP environment supporting a varied customer base * Opportunity to mentor junior engineers and handle more complex … technical issues ABOUT THE CLIENT We're supporting an established Managed Service Provider looking to add an experienced 2nd Line Helpdesk Engineer to their technical team. You'll join a customer-focused environment providing remote support across a varied range of Microsoft technologies ...

Location: Cardiff Working Pattern: Hybrid - 3 days in the office Sector: Fintech/Financial Software Role: Application Support Engineer/2nd Line Support Salary: Up to £29,000 + up to 20% annual bonus We are recruiting for an Application Support Engineer to join an established fintech business operating in Cardiff. You'll join the Engineering team, providing 2nd line support, investigating application and data issues, and working closely with Service Delivery and Engineering to resolve incidents. The Role · Provide 2nd ...

2nd Line IT Support Engineer Location: London - Hybrid Working Employment: Permanent/Full-Time Salary: Up to £40,000 + 20% Monthly Bonus Benefits: Private healthcare, pension, share plan, 25 days' annual leave + additional benefits Our client, a growing technology and managed … services organisation, is hiring a 2nd Line IT Support Engineer to provide high-quality technical support within a key London-based customer environment. You'll join a small, dedicated engineering team responsible for supporting and maintaining a predominantly macOS environment, with ...

2nd Line IT Support Engineer - Liverpool A 2nd Line IT Support Engineer with strong IT support, Windows 10/11, Windows Server, Intune, Azure, Entra & Office 365 experience, is required by a leading firm … rising to facing new challenges, as this will be a hands-on role, offering hybrid working Key Skills required: Experience of working at a 2nd line IT support level Experience with Windows Server admin Windows 10/11 & M365 experience Azure, Entra and Intune experience ...

Role: 1st/2nd Line IT Support Engineer Location: Southampton Salary: £28,000 £31,000 Growing MSP | Cloud, Hybrid & Cyber Security Exposure | Clear Progression into 3rd Line Were partnered with a growing Managed Service Provider (MSP) in Southampton thats continuing … career progression available . The company is committed to developing its engineers and providing a clear route from 1st Line into 2nd Line, 3rd Line and Infrastructure Engineering . Youll work alongside experienced technical professionals who can help you build the skills required ...

Role:1st/2nd Line Engineer Location: Southampton Salary: £33,000 £36,000 Established MSP | Hybrid Technology Environment | Cloud & Cyber Security Exposure Were partnered with a well-established and forward-thinking MSP in Southampton that supports a diverse range of businesses across a modern technology … landscape. Due to continued growth, theyre now looking for an experienced 1st/2nd Line Engineer to join their expanding technical team. This is a great opportunity for an engineer who wants to move beyond traditional support and gain exposure ...

continued growth and increasing demand within our Telecom Operations team, we are looking to hire a Telecom Support Engineer (2nd Line) to strengthen our technical support capability. This role is focused on: Complex fault resolution High-quality case ownership You will … second line specialist, but a team player first. What We’re Looking For Experience in telecoms support (1st and 2nd line) UCaaS/VoIP experience (any platform) Strong broadband and networking knowledge Excellent written and verbal communication skills Strong organisational and case management ...

seeking an experienced 2nd Line Tech Bar Engineer to provide high-quality, customer-facing technical support across onsite and remote environments. This role acts as an escalation point from 1st line support, resolving more complex technical issues while delivering … teams to ensure incidents and requests are resolved efficiently and in line with agreed service levels and security standards. Key Responsibilities: Provide 2nd line technical support to end users via Tech Bar (onsite) and remote channels. Act as an escalation point for incidents ...

2nd Line Support Engineer Hereford (hybrid) - Initially office based, 90% home based once settled £27,500 - £34,500 dependant on experience 37 hour working week Responsible for delivery of IT desktop support including 1st and 2nd line IT support across all clients and sites remotely from the main office base: 100+ Sites 8000+ users Management of External IT suppliers The key responsibilities of this po. . click apply for full job details ...

2nd Line IT Support Engineer - Liverpool A 2nd Line IT Support Engineer with strong IT support, Windows 10/11, Windows Server, Intune, Azure, Entra & Office 365 experience, is required by a leading firm ...

looking for an experienced 2nd Line Onsite Support Engineer to provide hands-on technical support at a client site near Poole in Dorset. The successful candidate will take ownership of incidents and service requests, troubleshoot technical issues and work closely with … joining are office based 4 days per week and work from home on Friday's so please consider this before applying. Role requirements: Providing 2nd line deskside and onsite IT support Troubleshooting hardware, software, network and access issues Managing incidents and service requests through ...

our cloud infrastructure. Reporting directly to the IT & InfoSec Manager and working alongside a Senior Engineer, you will manage 1st, 2nd and some 3rd line support issues, deliver end-user software training, work within larger projects and enforce robust security controls … across our Microsoft 365 and Azure environments. Key Responsibilities Helpdesk Operations: Triage, manage, and resolve daily 1st 2nd and some 3rd line support tickets, escalating high-level infrastructure or complex security incidents to senior staff. M365 & Azure Security Administration: Manage user lifecycles, Conditional Access policies ...