3rdLineSupportEngineer, COR7287 We have an excellent opportunity for a 3rdLineSupportEngineer to join a thriving company based in Didcot. The Role Working as a 3rdLineSupportEngineer, the successful candidate will be expected … to take on all problems that come into the support business and aid their solution. The 3rdLineSupportEngineer will help with the completion of on-running project work with clients, work that can be wide-ranging with a lot of variety! The Company This is a great company to … a strong emphasis on employee engagement and the provision of high-quality IT Support The team is friendly, helpful, and strong from a technical perspective. Joining as 3rdLineSupportEngineer you will have great opportunities for development and career progression. What’s Required? Whilst enthusiasm and the ability to provide More ❯
3rdLine Service Desk Engineer Epsom, Surrey As a 3rdLine Service Desk Engineer this role will be 5 days a week onsite My client a leading financial services organisation based in Epsom, Surrey, who are recruiting for a 3rdLine Service Desk Engineer, with … experience in a similar 2nd/3rdline role in an ITIL environment with knowledge of desktop and server operating systems, AZURE, O365, SaaS, MDM, Active Directory, Exchange, O365, GPO, basic networking, virtualisation (VMware, Hyper-V) and scripting (Batch, PowerShell) As a 3rdLine Service Desk Engineer, you will be providing IT … to the Service Desk & Cyber Security team via telephone, e-mail, and ticketing system, when appropriate, to ensure courteous, timely and effective resolution of end user issues within SLAs. 3rdLine Service Desk Engineer Benefits: Salary: c£45,000 - £50,000 per annum 22 days annual holiday (Increase to 27, 1 additional day per year More ❯
Stratford-upon-Avon, Warwickshire, England, United Kingdom
Oscar Technology
3rdLineSupportEngineer | Stratford-Upon-Avon | £45,000-£52,000 Oscar Technology has partnered with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 3rdLineSupportEngineer to join their team. Job Description As a 3rdLineSupport … resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rdlinesupport for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti … to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 3rdLineSupportEngineer | Stratford-Upon-Avon | £45,000-£52,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to More ❯
Stratford-Upon-Avon, Warwickshire, West Midlands, United Kingdom
Oscar Associates (UK) Limited
3rdLineSupportEngineer | Stratford-Upon-Avon | £40,000-£45,000 Oscar Technology has partnered with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 3rdLineSupportEngineer to join their team. Job Description As a 3rdLineSupport … resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rdlinesupport for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti … a comprehensive perk's platform, featuring discounts on fitness memberships, dining, shopping, and more. Health reimbursement plan. Electric vehicle leasing program. Complimentary parking. Numerous training and professional development opportunities. 3rdLineSupportEngineer | Stratford-Upon-Avon | £40,000/£45,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation More ❯
Jobs Search Type All Job Area All 3rdLineSupportEngineer - Microsoft Cloud, Azure + M365 London £45,000 - £50,000 + 10% bonus 3rdLineSupportEngineer - Microsoft Cloud, Azure + M365 - Central London £45,000 - £50,000 + 10% bonus Do you want to … be an exceptional 3rdlinesupportengineer that gets heavily involved with final escalations in a dynamic, growing team? Do you want an opportunity to further your career inside a well-respected Microsoft Gold partner? Do you want to work with a business that values collaboration, offers flexibility, and invests in your professional … close-knit team in central London, working from the office full-time during probation, then moving to a 4-day office/1-day home setup post-probation. Proven 3rdLinesupport experience in a busy MSP or IT Services environment Strong skills across Microsoft technologies - Azure, M365, Intune, AAD, Exchange, Entra Confidence dealing with More ❯
Role: 3rdLineSupportEngineer Location: Gillingham, Kent (with occasional travel) Salary: £45,000 Role setup: Onsite - Mon-Fri, 08:30-17:00 Take the Lead in a High-Impact IT Role Are you an experienced 3rdLineSupportEngineer ready to step into a role … As a key member of the IT team, you'll provide expert-level support and lead infrastructure upgrades, ensuring systems are reliable, secure, and future-ready. * Deliver 3rdlinesupport across different locations * Lead IT infrastructure projects - servers, networking, Office365 migrations* Manage Microsoft 365 (Exchange, SharePoint, Teams, Azure)* Support and enhance … teams and third-party vendors* Document solutions and improve infrastructure processes* Mentor 1st/2nd linesupport staff What You Bring * 5+ years in a 3rdline or senior infrastructure support role* Familiarity with ITIL frameworks and best practices* Proven ability to manage and support complex technical environments Preferred More ❯
Grimsby, Lincolnshire, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment Limited
Network Engineer (3rdLineSupport) Grimsby £50,000 to £60,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a Network Engineer, or similar, at Level 3 looking to take up more responsibility managing an entire network within a leading logistics solution company, looking to develop and progress … projects, reviewing the whole network and continuous technical development. The ideal Network Engineer or similar would have come from a background in network management or similar at 3rdLine Level, with experience in service desk management. The Role : Supporting and mentoring 1st and 2nd Line engineers Network monitoring and management Overall reviewing of … network and working of delivering a variety of projects The Person : Experience in 3rdLinesupport or similar Experience in management of networks Ability to work independently and at pace Keywords : Network Engineer, 3rdLineSupport, IT Support, Infrastructure, Networking, Network Management, Grimsby, Hull Reference More ❯
Grimsby, South Humberside, England, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment Limited
Network Engineer (3rdLineSupport) Grimsby £50,000 to £60,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a Network Engineer, or similar, at Level 3 looking to take up more responsibility managing an entire network within a leading logistics solution company, looking to develop and progress … projects, reviewing the whole network and continuous technical development. The ideal Network Engineer or similar would have come from a background in network management or similar at 3rdLine Level, with experience in service desk management. The Role : Supporting and mentoring 1st and 2nd Line engineers Network monitoring and management Overall reviewing of … network and working of delivering a variety of projects The Person : Experience in 3rdLinesupport or similar Experience in management of networks Ability to work independently and at pace Keywords : Network Engineer, 3rdLineSupport, IT Support, Infrastructure, Networking, Network Management, Grimsby, Hull Reference More ❯
Grimsby, South Humberside, North East, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
Network Engineer (3rdLineSupport) Grimsby £50,000 to £60,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a Network Engineer, or similar, at Level 3 looking to take up more responsibility managing an entire network within a leading logistics solution company, looking to develop and progress … projects, reviewing the whole network and continuous technical development. The ideal Network Engineer or similar would have come from a background in network management or similar at 3rdLine Level, with experience in service desk management. The Role : Supporting and mentoring 1st and 2nd Line engineers Network monitoring and management Overall reviewing of … network and working of delivering a variety of projects The Person : Experience in 3rdLinesupport or similar Experience in management of networks Ability to work independently and at pace Keywords : Network Engineer, 3rdLineSupport, IT Support, Infrastructure, Networking, Network Management, Grimsby, Hull Reference More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Nextech Group Limited
Join Our Client as a 3rdLineEngineer in Milton Keynes! Are you a skilled IT professional with a passion for problem-solving and a knack for delivering top-notch technical support? We are seeking a talented and motivated Senior IT Engineer to join our company. Position: 3rdLine … They are looking for a dynamic individual to join the team and help them maintain their high standards of service in their own Internal IT function. Key Responsibilities: Provide 3rdLine Technical Support, act as an escalation point for 1st and 2nd Line Teams Assist with the implementation and maintenance of IT systems. … of issues. Act as a key member of the team in planning, delivering, and leading on IT Projects. What We're Looking For: Proven experience in a 2nd/3rdlinesupport role Strong knowledge of Windows and Mac operating systems. Experience with networking technologies (LAN, WAN, VPN, firewalls). Cyber Essentials Plus exposure Proficiency More ❯
We are looking for an experienced 3rdline IT SupportEngineer who is looking to join a well-established and growing IT provider. Role 3rdLine IT SupportEngineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full … expenses - overtime & out of hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the 3rdLine IT SupportEngineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be … for delivery. Implementation of network solutions with post implementation support. Handover of project delivery to Service Desk and, where required, training of Service Desk Analysts. Service Desk Act as 3rdLine escalation point for Service Desk incident tickets. Investigation and resolution of allocated Incident Tickets and Event Notifications with agreed client Incident Categorisations with associated Service Level More ❯
Barnsley, South Yorkshire, England, United Kingdom
Red Rhino Solutions
We are looking for an experienced 3rdline IT SupportEngineer who is looking to join a well-established and growing IT provider. Role 3rdLine IT SupportEngineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full … expenses - overtime & out of hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the 3rdLine IT SupportEngineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be … for delivery. Implementation of network solutions with post implementation support. Handover of project delivery to Service Desk and, where required, training of Service Desk Analysts. Service Desk Act as 3rdLine escalation point for Service Desk incident tickets. Investigation and resolution of allocated Incident Tickets and Event Notifications with agreed client Incident Categorisations with associated Service Level More ❯
We are looking for an experienced 3rdline IT SupportEngineer who is looking to join a well-established and growing IT provider. Role 3rdLine IT SupportEngineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full … expenses - overtime & out of hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the 3rdLine IT SupportEngineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be … for delivery. Implementation of network solutions with post implementation support. Handover of project delivery to Service Desk and, where required, training of Service Desk Analysts. Service Desk Act as 3rdLine escalation point for Service Desk incident tickets. Investigation and resolution of allocated Incident Tickets and Event Notifications with agreed client Incident Categorisations with associated Service Level More ❯
We are looking for an experienced 3rdline IT SupportEngineer who is looking to join a well-established and growing IT provider. Role 3rdLine IT SupportEngineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full … expenses - overtime & out of hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the 3rdLine IT SupportEngineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be … for delivery. Implementation of network solutions with post implementation support. Handover of project delivery to Service Desk and, where required, training of Service Desk Analysts. Service Desk Act as 3rdLine escalation point for Service Desk incident tickets. Investigation and resolution of allocated Incident Tickets and Event Notifications with agreed client Incident Categorisations with associated Service Level More ❯
3rdLine IT SupportEngineer Location: Witney Office 4 days a week (1 day a week in Henley) Job Type: Full-time Department: IT A new exciting permanent opportunity has become available for a dedicated 3rdLine IT SupportEngineer, to join a growing wealth management … for supporting IT operations throughout the company, ensuring efficient and effective technology use and supporting their growth and development strategies. Day-to-Day of the Role: Provide thirdline response as part of the IT support team, handling internal queries and incidents, including telephone, remote, and deskside support. Serve as an effective point of contact for … 4x salary Death in Service cover Access to the Company’s Permanent Health Insurance Scheme Access to the Cycle to Work Scheme How to Apply: To apply for the 3rdLine IT SupportEngineer position, please apply immediately to be considered. More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
1TECH STAFFING LIMITED
3rdLineEngineer Up to £43,000 Bristol - Hybrid We’re working with a well-established MSP in Bristol that’s in an exciting phase of expansion. They’re looking for a well-rounded 3rdLineEngineer to join their team and play a key role in supporting their growing … client base. As a 3rdLineEngineer, you’ll handle a variety of technical challenges, from complex troubleshooting to solution design across a diverse range of technologies and customers. You’ll work in a supportive environment that encourages growth and development, with a hybrid working setup that offers the best of both worlds. Key Responsibilities … and ensuring excellent service delivery Contributing to documentation and knowledge sharing to drive continuous improvement Supporting project work, migrations, and upgrades when required Key Requirements: Proven experience in a 3rdLine role within an MSP or similar environment Split between BAU & Project work Strong understanding of Microsoft 365, Windows Server, networking, and troubleshooting across a range of More ❯
3rdLine IT Support & Infrastructure Specialist Gillingham, Kent Monday–Friday, 08:30–17:00£40,000 - £45,000 About the Role: We're seeking an experienced 3rdLine IT Support & Infrastructure Specialist to join our clients dynamic IT team. You’ll lead infrastructure support and improvements across our … UK sites, delivering robust solutions and driving IT projects forward. Key Responsibilities Provide 3rdlinesupport across 8 locationsLead IT projects: server builds, Office365 migrations, network upgradesManage Microsoft 365 (Exchange, SharePoint, Teams, Azure)Maintain and monitor systems, servers, and hardwareCollaborate with vendors and mentor junior IT staff What You’ll Bring 5+ years in 3rdline or senior IT infrastructure roles? Expertise in Windows Server (2012–2025), Microsoft 365, Azure AD? Knowledge of Cisco Meraki, Hyper-V, networking protocols? Strong problem-solving and communication skills? ITIL experience preferred Benefits Career development & trainingMedicash health planPension schemeGenerous holiday allowanceEmployee discounts & referral bonuses The client is looking to fill this opportunity immediately, so please apply More ❯
Our client, a global organisation, urgently require an experienced 2nd/3rdLineSupportEngineer to join their team on a permanent basis. In order to be successful, you will have the following experience: Experienced in 2nd and 3rdline systems support Experienced within databases, networks, systems security … UNIX/Linux environments, VMware MUST be able to obtain SC Clearance (candidates with SC will be prioritised) Within this role, you will be responsible for: Providing 2nd and 3rdlinesupport to head office and deployed systems Build, maintain and troubleshoot rapidly expanding infrastructure Deploy, configure, maintain and monitor all active network equipment to … ensure seamless network operations Liaise with internal departments to ensure systems issues are resolved Ensure that SLA's are met across the team Work with 3rd party technology suppliers when required This represents an excellent opportunity to secure a permanent position within a high profile and rapidly growing organisation People Source Consulting Ltd is acting as an Employment Agency More ❯
Witney, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Profectus
Profectus has a brand new opportunity for a well-established company who are growing their existing support team. The position 2nd/3rdLineSupport/SupportEngineer is required for supporting their growing internal team, you will be based in their Witney office within their IT team supporting … internal and external clients. Duties and Responsibilities 2nd/3rdlinesupport to users and IT Infrastructure Troubleshooting problems through to principal cause Mentoring to other members of the team Contributing to development and implementation of IT Infrastructure Working as a part of the IT team consisting of Head of IT, IT Systems Manager and … 1st/2nd line engineers Skills and Requirements Experience supporting and implementing Microsoft Server, VMware, Microsoft SQL and Citrix Office365 – inc: SharePoint, Teams, One Drive and Email Good practical knowledge with Active Directory, Group policy, Multi-factor authentication, patching and Wi-Fi. Good practical knowledge of networking Deliver major system upgrades and project work Please note this role More ❯
Witney, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Profectus
Profectus has a brand new opportunity for a well-established company who are growing their existing support team in Witney. The position 3rdLineSupport/SupportEngineer is required for supporting their growing internal team. The position is based in their Witney office within their IT team supporting … internal and external clients. Duties and Responsibilities 3rdlinesupport to users and IT Infrastructure Troubleshooting problems through to principal cause Mentoring to other members of the team Contributing to development and implementation of IT Infrastructure Working as a part of the IT team consisting of Head of IT, IT Systems Manager and 1st/… 2nd line engineers Skills and Requirements Experience supporting and implementing Microsoft Server, VMware, Microsoft SQL and Citrix Office365 inc: SharePoint, Teams, One Drive and Email Good practical knowledge with Active Directory, Group policy, Multi-factor authentication, patching and Wi-Fi. Good networking experience Deliver major system upgrades and project work Please note this role is fully on-site More ❯
2nd/3rdLineSupportEngineer My client in Shoreditch is currently looking for a solid 2 nd/3 rd LineEngineer to come on board on a permanent basis. The role will be to offer 2 nd/3 rd LineSupport for … requires excellent problem-solving skills, a customer-focused attitude, and the ability to work independently and as part of a team. Role requirements: Provide Level 2/3 support for desktop and laptop issues, including hardware and software troubleshooting Manage and troubleshoot Mac and Windows operating systems and applications. Troubleshoot basic DNS and DHCP Support and … of desktop hardware and software Document and track issues using our service desk system (Freshworks) Collaborate with other IT team members to resolve complex issues Provide training and support to end-users as needed. What we're looking for: Proven experience in a Level 2 desktop support role Strong knowledge of Mac and Windows operating systems More ❯
Loughborough, Leicestershire, East Midlands, United Kingdom
Ascent People
Senior IT SupportEngineer, MSP, Client facing, 3rdLineEngineer, MSP, Office 365, Azure AD, VM Ware/Hyper V, Windows Server 2016-2022, SQL, Cisco, Active Directory, Power BI, Scripting - 45K - office based role. Are you a Senior IT SupportEngineer with client-facing experience? Do … you have experience working with Windows Server 2016-2022 & Virtualisation? Are you comfortable working on the design of new implementations & projects as well as BAU? ROLE: We have a 3rdLine IT Support role with a UK MSP. We are looking for good all-rounders, engineers who can work in multiple technology environments, and enjoy … service and experience Build strong relationships with internal/external stakeholders Asset Management of hardware and software Design, Build and deployment of server architecture with supporting documentation in line with company standards Contribute to analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to achieve IT Service target Contribute More ❯
SupportEngineer required by a well established leading IT solutions provider in the UK. Paying up to 40k. The company prides itself on its policy of quality solutions and services with a dedicated team of Microsoft Certified Trainers and Trained Engineers. They offer an extensive range of services and products which includes total supply, installation & full … and managing the company's various in-house servers plus providing back-up support to all our maintenance clients. They are now seeking a another 2nd/3rdLineEngineer to join their growing team and assist with various projects. You will be required covering Microsoft technologies within desktop, server, cloud solutions, VoIP … networking skills with Azure, VMware, Apple, Cisco, Fortinet Microsoft Certified Excellent customer facing abilities In-depth knowledge of hardware and software support. If you are a strong 2nd/3rdLineSupport Professional and need a new challenge then this is a perfect role for you More ❯
SupportEngineer required by a well established leading IT solutions provider in the UK. Paying up to £40k. The company prides itself on its policy of quality solutions and services with a dedicated team of Microsoft Certified Trainers and Trained Engineers. They offer an extensive range of services and products which includes total supply, installation & full … and managing the company's various in-house servers plus providing back-up support to all our maintenance clients. They are now seeking a another 2nd/3rdLineEngineer to join their growing team and assist with various projects. You will be required covering Microsoft technologies within desktop, server, cloud solutions, VoIP … networking skills with Azure, VMware, Apple, Cisco, Fortinet Microsoft Certified Excellent customer facing abilities In-depth knowledge of hardware and software support. If you are a strong 2nd/3rdLineSupport Professional and need a new challenge then this is a perfect role for you More ❯
SupportEngineer required by a well established leading IT solutions provider in the UK. Paying up to £40k. The company prides itself on its policy of quality solutions and services with a dedicated team of Microsoft Certified Trainers and Trained Engineers. They offer an extensive range of services and products which includes total supply, installation & full … and managing the company's various in-house servers plus providing back-up support to all our maintenance clients. They are now seeking a another 2nd/3rdLineEngineer to join their growing team and assist with various projects. You will be required covering Microsoft technologies within desktop, server, cloud solutions, VoIP … networking skills with Azure, VMware, Apple, Cisco, Fortinet ·Microsoft Certified ·Excellent customer facing abilities ·In-depth knowledge of hardware and software support. If you are a strong 2nd/3rdLineSupport Professional and need a new challenge then this is a perfect role for you More ❯