Stoke-on-Trent, England, United Kingdom Hybrid / WFH Options
Vodafone
As a Complex Complaint Specialist you will be responsible for taking ownership of our very complex customer complaints and use your natural curiosity, tenacity, activelistening, and relationship building skills and your ability to connect to investigate, review and resolve. This is not just any complaints handling role … the ideal candidate will have: Inert ability to quickly understand and translate complex information with a view to formulate potential resolutions for the customer. Activelistening skills and excellent problem-solving capabilities. A continuous improvement mindset – you will listen to our customers and capture feedback in a way more »
Client Solutions Manager - MSP Utilising exceptional interpersonal skills, activelistening, empathy and a continuous solutions focus you will identify opportunities, win, implement, and deliver new Recruitment MSP programs across both the Private Healthcare and Public Healthcare sectors. Reporting to our Head of Workforce Solutions, an experienced leader in … or Insourcing Understanding of the VMS/ATS tech recruitment solutions available on the market Ability to be to execute effective client meetings Excellent activelistening skills and confident oral skills Ability to empathise with customers and colleagues Solutions focus, with the ability to problem-solve, resolve issues more »
You have the tenacity to drive problems to resolution. * *Teaming with people across the organization* — You have excellent communication skills and you’re an active listener who knows how to manage stakeholders across all levels of the organization. You build strong relationships and you’re a collaborative and strong more »
overhauling our whole business to be truly digital and customer first. Key tasks The role of the B2B CSM is to convert prospects to active clients and support the client as they transition from sales prospects to active users providing assistance through the onboarding stages with a focus … Outstanding communication and interpersonal skills. Aptitude in networking and building relationships. Excellent project management skills, and time management with the ability to prioritise tasks. Activelistening, negotiation, and presentation skills. Excellent verbal and written communications skills. Self-motivated and able to thrive in a results-driven environment. Natural … relationship builder with integrity, reliability, and maturity. Collaboration skills and adaptable. Experience of using sales software, ideally Hubspot & Sage A positive and pro-active attitude. *How we work We have adopted a flexible hybrid approach to working in both the office and at home, having seen the benefits of more »
Salisbury, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Connexa
among all stakeholders. Meticulous attention to detail coupled with a systematic and professional demeanour in solution design and implementation. Confident in guiding stakeholders through activelistening and collaborative planning processes. Collaborative team player, providing support across various workstreams. Possesses strong analytical abilities for technical and project performance assessment more »
or flexible hours, we trust our employees to find the balance that suits them best. Open Communication: Transparency is key. We encourage open dialogue, activelistening, and constructive feedback. Your voice matters. Gratitude and Autonomy: We appreciate hard work and celebrate achievements. You’ll have the autonomy to more »
events and forming relevant referral partnerships with luxury brands and services. Customer Engagement and Retention: Build strong relationships with prospective members through effective communication, activelistening, and understanding their needs and support through from initial sale through to their first renewal. Product and Proposition Knowledge: Develop a comprehensive more »
of report writing skills, service planning, presentation skills The ability to manage a potentially stressful environment involving multiple and potentially conflicting vested interests Excellent activelistening skills Ability to clearly articulate messages to a variety of audiences Ability to influence others Analytically minded, with strong problem-solving skills more »
working towards accreditation Risk management skills Change management skills Strong planning skills Communication skills: ability to communicate at highest levels within an organization; employ activelistening skills and ability to adjust messages to audience level Negotiation skills Problem-solving skills (proactive, reactive, and creative) Experience working with delivery more »
working towards accreditation Risk management skills Change management skills Strong planning skills Communication skills: ability to communicate at highest levels within an organization; employ activelistening skills and ability to adjust messages to audience level Negotiation skills Problem-solving skills (proactive, reactive, and creative) Experience working with delivery more »
satisfaction. Infrastructure Assistance: Assist with infrastructure tasks as needed. Ensure user security across all systems. Complete service requests promptly. Administration and Technical Expertise: Manage Active Directory, end-user devices, Office 365, and business applications. Demonstrate expertise in IT infrastructure, desktop systems, and business applications. Span technical knowledge across various … ever-changing environment. Effective Communication: Excellent interpersonal and communication skills, both verbal and written. Customer-focused attitude with a positive approach. Polished telephone manner, activelistening, and empathy skills. Problem-Solving Abilities: Strong diagnostic skills and a proactive approach to resolving issues. Collaborative team player who supports colleagues. more »
detailing costs and progress for clients Requirements A Masters degree in Quantity Surveying or a related field RICS qualified rbal and written communication, including activelistening for determining client needs, communicating them to the construction crew and preparing reports Mathematics for calculating material quantities and construction costs Customer more »
detailing costs and progress for clients Requirements A Masters degree in Quantity Surveying or a related field RICS qualified rbal and written communication, including activelistening for determining client needs, communicating them to the construction crew and preparing reports Mathematics for calculating material quantities and construction costs Customer more »
or Groundcare machinery so that you can relate well to customers situations. Customer Service Skills: Excellent communication skills with a customer-focused approach, including activelistening, empathy, and the ability to explain complex technical concepts in simple terms. Problem-Solving Abilities: Strong analytical and problem-solving skills with more »
of Customer Relation Management Skills, Ability & Knowledge Essential Ability to work as part of a multi-disciplinary team High level of interpersonal skills, including activelistening and understanding. Excellent written and verbal communication skills Broad knowledge of operational technology (OT) products, services and terminology Ability to handle confidential more »
Coleshill, England, United Kingdom Hybrid / WFH Options
Mercury
or flexible hours, we trust our employees to find the balance that suits them best. Open Communication: Transparency is key. We encourage open dialogue, activelistening, and constructive feedback. Your voice matters. Gratitude and Autonomy: We appreciate hard work and celebrate achievements. You’ll have the autonomy to more »
Thinking: Adds value to use knowledge to interpret data and provide solutions. Communication: Can be understood by others, communicates effortlessly with clarity, empathy, and active listening. Change Agent: Continually searching for better ways of doing things, revelling in a flexible work environment, always challenging the status quo and finding more »
Cheshire East, England, United Kingdom Hybrid / WFH Options
Barbour ABI
could be in Research, Debt Collection, Account Management, Sales GCSE pass in Maths and English – Grade C or above (or equivalent qualification) Effective Communicator Active listener An excellent telephone manner. Experience working towards and achieving KPI’s. Resilience and great work ethic Dedication and commitment to producing consistently high more »
resources. Knowledge, Skills, Abilities, Qualifications: Strong work ethic with a keen attention to detail. Must possess strong interpersonal skills, including telephony skills, communication skills, activelistening, and client care. Provides exceptional customer service by actively listening, showing empathy, and paying attention to detail. Proactively follows up on more »
Warwickshire, England, United Kingdom Hybrid / WFH Options
Mercury
or flexible hours, we trust our employees to find the balance that suits them best. Open Communication: Transparency is key. We encourage open dialogue, activelistening, and constructive feedback. Your voice matters. Gratitude and Autonomy: We appreciate hard work and celebrate achievements. You’ll have the autonomy to more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Datix Limited
information by using the right methods/tools. Wed love to meet someone, with most of the following: Good Phone Contact Handling Skills and ActiveListening: Ability to professionally handle phone inquiries, actively listen to understand customer needs, and effectively communicate solutions. Ability to Multi-Task, Prioritize, and more »
Agile BA practices The ability to present to an audience in both formal and informal situations Excellent communication skills, both written and verbal including activelistening Experience in Big 4 professional services firms preferably in Accountancy and Taxation (desirable) Experience in Lean Six Sigma Business Process Improvement methodologies more »
Coleshill, England, United Kingdom Hybrid / WFH Options
Mercury
or flexible hours, we trust our employees to find the balance that suits them best. Open Communication: Transparency is key. We encourage open dialogue, activelistening, and constructive feedback. Your voice matters. Gratitude and Autonomy: We appreciate hard work and celebrate achievements. You’ll have the autonomy to more »
You have previous relevant consulting experience. Delivery You have advanced project management and analysis skills and can lead engagements with minimal oversight. A pro-active approach to identifying and solving problems and works to bring others into the conversation when required. Competent using tools such as (MS Excel, Word … knowledge and contributes to experiences back into the Sisua community. Proven experience of selling others into existing clients to deliver high quality work. Excellent activelistening skills and empathy necessary to glean client challenges from conversations and written communications. Building the foundations Excited to lead or contribute to more »
Warwickshire, England, United Kingdom Hybrid / WFH Options
Mercury
quality, maintainable code. Well-versed in working within Continuous Integration and Continuous Deployment pipelines and capable of performing Unit Testing using MSTest or NUnit. Active participant in Agile Scrum Teams, contributing to Scrum events for refining, planning, and reviewing, showcasing your adaptability and collaboration skills. Desirable Hands-on experience … or flexible hours, we trust our employees to find the balance that suits them best. Open Communication: Transparency is key. We encourage open dialogue, activelistening, and constructive feedback. Your voice matters. Gratitude and Autonomy: We appreciate hard work and celebrate achievements. You’ll have the autonomy to more »