1 to 25 of 26 Permanent Avaya Jobs in the UK

Client would like the following key skills: CCNP level networking Solarwinds ?" Service Desk Software experience Experience of Pal Alto firewalls Firemon ?" Network Security Devices and Policy Management Experience of Avaya PABX systems Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage More ❯

key skills: CCNP level networking Solarwinds ?" Service Desk Software experience Experience of Palo Alto firewalls Firemon ?" Network Security Devices and Policy Management Complex Switches experience is essential. Experience of Avaya PABX systems Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage More ❯

Select how often (in days) to receive an alert: Channel Account Manager III Location: London, GB Requisition ID: 37205 About Avaya Avaya is an enterprise software leader that helps the world's largest organizations and government agencies forge unbreakable connections. The Avaya Infinity platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer … and employee relationships. We believe success is built through strong connections - with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way. Learn more at Description We are seeking a dynamic and results-driven Channel Account Manager III to manage and … established partner accounts and building C-level relationship expertise. Key Responsibilities: Manage all aspects of partner engagement for assigned existing partners within the UKI region. Drive the adoption of Avaya's solutions through the partner ecosystem, creating demand via indirect sales channels. Advocate for and implement Avaya's partner financial incentive programs. Tailor partner offerings based on market segmentation, partner More ❯

Why Join Us? Advanced Tech Environment: Work with leading UC platforms like Cisco, Avaya, Microsoft Teams, and Zoom. Diverse Responsibilities: Gain hands-on experience across VoIP, managed Wi-Fi, and network infrastructure. Cross-Functional Collaboration: Engage directly with vendors and internal teams on critical infrastructure projects. Career Growth Potential: Opportunity to lead UC-related migrations, upgrades, and technical innovations. Supportive More ❯

Job Title : Unified Communications (UC) Telecoms Specialist Why Join Us? Advanced Tech Environment : Work with leading UC platforms like Cisco, Avaya, Microsoft Teams, and Zoom. Diverse Responsibilities : Gain hands-on experience across VoIP, managed Wi-Fi, and network infrastructure. Cross-Functional Collaboration : Engage directly with vendors and internal teams on critical infrastructure projects. Career Growth Potential : Opportunity to lead UC More ❯

also get involved in migrations, system upgrades, and other UC transformation initiatives. Key Responsibilities Provide 2nd line support across multiple UC platforms, with a focus on Microsoft Teams, Cisco, Avaya, and Zoom Collaborate with third-party vendors to manage escalations and implement system enhancements Monitor UC system performance and drive proactive improvements Troubleshoot and resolve VoIP, connectivity, and network-related More ❯

for use within the department and user guides for the business to ensure the effective use of systems. Provide support for the Windows network, desktop applications (including Microsoft Office, Avaya telephone system, Android, Apple, VPN, Citrix, Exchange email) and other IS systems. The follow skills and experience will be essential: Strong technical background working in a previous service desk role. More ❯

10+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Avaya, Cisco, Genesys, Verint, NICE, Salesforce, etc. - Hands-on technical practitioner and individual contributor - Hands-on experience working on the design, development and deployment of contact center solutions at scale PREFERRED More ❯

Experience Required: Proven experience in network project delivery , not just day-to-day support. Strong knowledge of Cisco, SD-WAN, VLAN, Static & Dynamic Routing, Azure vWAN . Experience with Avaya telephony (desirable but not essential). Familiarity with AWS, Zscaler, SolarWinds, Sentinel . Ability to write and maintain technical documentation . Experience working in large, complex organisations with supplier management More ❯

Experience Required: Proven experience in network project delivery , not just day-to-day support. Strong knowledge of Cisco, SD-WAN, VLAN, Static & Dynamic Routing, Azure vWAN . Experience with Avaya telephony (desirable but not essential). Familiarity with AWS, Zscaler, SolarWinds, Sentinel . Ability to write and maintain technical documentation . Experience working in large, complex organisations with supplier management More ❯

Word, Excel, Outlook, PowerPoint) and Salesforce CRM. Technologies CRM systems (Salesforce required; knowledge of reporting and opportunity dashboards a plus). Contact Centre platforms (e.g. Genesys, NICE, Twilio, Five9, Avaya). Cloud infrastructure and platforms (e.g. AWS, Azure, Google Cloud Platform). Collaboration and communication tools (e.g. Microsoft Teams, Zoom). Business Intelligence and presentation tools (e.g. Power BI, Tableau More ❯

their needs and provide enterprise-level architecture solutions. Build and enhance capabilities in Cisco solutions, including Cisco ISE, Cisco DNA, Meraki, and more. Integrate complementary technologies like Fortinet Firewalls, Avaya, HPE Aruba, Juniper, and ADVA into solutions. Work closely with internal teams to refine managed services and outsourced offerings. Defend proposed technical solutions with confidence and expertise. Required Skills/ More ❯

enterprise telephony and cloud contact center platforms. - Proven track record in managing large-scale contact center environments. Certifications - AWS Certified Solutions Architect - Professional - Amazon Connect Expert Certification - Cisco or Avaya Telephony Certifications (optional More ❯

regulations. Experience Previous experience as a Jointer or Mate within the electrical sector is highly desirable. Proficiency in computer hardware, network installation, and computer networking is advantageous. Familiarity with Avaya systems and other related technologies is a plus. Ability to read and interpret technical schematics effectively. Strong problem-solving skills with a focus on equipment repair and maintenance. A commitment More ❯

regulations. Experience Previous experience as a Jointer or Mate within the electrical sector is highly desirable. Proficiency in computer hardware, network installation, and computer networking is advantageous. Familiarity with Avaya systems and other related technologies is a plus. Ability to read and interpret technical schematics effectively. Strong problem-solving skills with a focus on equipment repair and maintenance. A commitment More ❯

CAB and TDA meetings. Ensure compliance with security, governance and FS regulations. To be considered you will have the following experience - Prior knowledge deploying and maintaining contact centre environments (avaya, Genesys, etc). Hands on experience of Amazon Connect. Experience designing and implementing call routing systems (routing profiles, queues, call backs, emergency messaging, etc) Ability to troubleshoot using AWS Services More ❯

CAB and TDA meetings. Ensure compliance with security, governance and FS regulations. To be considered you will have the following experience - Prior knowledge deploying and maintaining contact centre environments (avaya, Genesys, etc). Hands on experience of Amazon Connect. Experience designing and implementing call routing systems (routing profiles, queues, call backs, emergency messaging, etc) Ability to troubleshoot using AWS Services More ❯

Technologies (SPBM, HSRP/VRRP). Experience working with ITIL Framework. The ability to produce detailed network drawings using AutoCAD & Visio. Experience of datacentre management and planning. Experience of Avaya VoIP Platforms Convey complex IT problems and systems to a non-technical audience. You will have the capability to anticipate potential issues and proactively implement solutions. Regulatory Knowledge: Understanding of More ❯

Technologies (SPBM, HSRP/VRRP). Experience working with ITIL Framework. The ability to produce detailed network drawings using AutoCAD & Visio. Experience of datacentre management and planning. Experience of Avaya VoIP Platforms Convey complex IT problems and systems to a non-technical audience. You will have the capability to anticipate potential issues and proactively implement solutions. Regulatory Knowledge: Understanding of More ❯

Technologies (SPBM, HSRP/VRRP). Experience working with ITIL Framework. The ability to produce detailed network drawings using AutoCAD & Visio. Experience of datacentre management and planning. Experience of Avaya VoIP Platforms Convey complex IT problems and systems to a non-technical audience. You will have the capability to anticipate potential issues and proactively implement solutions. Regulatory Knowledge: Understanding of More ❯

LAN switches and configuration Multi-vendor, multi-technology IP network design TCP/IP and routing protocols Cisco Viptela SDWAN LAN resilience technologies (SPBM, HSRP/VRRP) ITIL framework Avaya VoIP Platforms Network design tools such as AutoCAD & Visio Strong ability to communicate complex IT problems to non-technical audiences. Proactive in anticipating and resolving network issues. Understanding of the More ❯

organisations. Knowledge of AI-driven customer engagement and automation technologies. Technologies CRM and pipeline management tools (e.g., Salesforce, HubSpot, Microsoft Dynamics). Cloud contact centre platforms (e.g., Genesys, NICE, Avaya, Five9). AI-powered customer engagement solutions. Business intelligence and analytics tools for sales forecasting. Qualifications Bachelor's or Master's degree in Business, Sales, Marketing, or a related field. More ❯

with the technical challenges, benefits and limitations in delivering cloud services for enterprises spanning areas of application, network, carrier routing and/or desktop. Industry experience with Genesys, CXone, Avaya, Aspect, Amazon Connect, Cisco or other contact center application vendors is highly desired Ability and desire to mentor lower level resources Bachelor’s degree in engineering or computer programming preferred. More ❯

Skills/Must Have: 3-5+ years of experience in project management (MSP, ISP, or public sector networking projects preferred). Experience managing cloud migrations or telephony projects (Avaya, Enghouse, CCaaS, etc.). Strong stakeholder engagement and communication skills. Familiarity with structured project management methodologies (Prince2, Agile, APMP). Able to work independently and remotely, with a proactive and More ❯

What They are Looking For Proven experience in Unified Communications , Telecoms , or a similar technical support role. Strong knowledge of VoIP technologies (SIP, RTP), telephony platforms (e.g. Cisco, Mitel, Avaya). Hands-on experience with PBX systems , gateways , and SBCs . Solid understanding of networking fundamentals : QoS, VLANs, firewalls. Confident communicator with strong troubleshooting and problem-solving skills. Desirable Skills … to the latest tech Ready to Apply? Click "Apply Now" to submit your application or contact Lisa on 07464 606390 for a confidential chat. Keywords: Unified Communications, VoIP, Cisco, Avaya, Mitel, Microsoft Teams, PBX, SBC, SIP, RTP, Wi-Fi, Networking, Telecoms, UC Specialist, Hybrid Work More ❯