Gloucester, Gloucestershire, South West, United Kingdom
Onecom
Join our Team as a BillingAnalyst! Location: Brockworth, Gloucester Salary: £25,100 Per Annum Hours: Monday- Friday 09:00-17:30 About the role: Are you detail-driven, analytical, and ready to make a real impact in a fast-paced billing environment? As a BillingAnalyst, youll play a key role in ensuring accurate … and timely billing across all divisions by managing call and line data records, resolving billing issues, and supporting continuous improvement initiatives. This is a fantastic opportunity to join a collaborative team where your problem-solving skills and commercial awareness will help shape the future of our billing operations. What makes you a great fit: Excellent verbal and … confident in handling data Demonstrates integrity and professionalism under pressure Committed to continuous improvement and personal development Key responsibilities: Run reports and perform checks on customer charging using internal billing systems Investigate and resolve unbilled items and tariff issues Collect and validate CDRs and LDRs, identifying efficiencies Follow procedures to support live bill run sign-offs Assist in improving More ❯
Billing Queries Analyst in Canterbury Are you the one people turn to when something looks off on a bill? Have you worked in administration or support, perhaps even in telecoms, and genuinely enjoy helping people find answers? Do you have experience using ticketing software? If so, this could be a great move for you. Hours: Monday to Friday … to 17:30 (37.5 hours per week) We are working with a growing business that is expanding its billing team. They are looking for someone detail-focused and confident with customer service to help manage and resolve billing queries. You will start with simpler cases and, with guidance from a supportive team leader, quickly build up to more … confidence. You will be joining a close-knit team where collaboration is encouraged and progression is genuinely on offer. What will you be doing Managing a high volume of billing-related tickets each month, with full training to get you up to speed Work closely with internal teams to make sure customer queries are sorted quickly and accurately Identify More ❯
Hemel Hempstead, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Think Accountancy and Finance
culture, and genuine focus on employee wellbeing. They're looking for someone to join their Billings team, reporting into a supportive manager and taking ownership of their monthly customer billing cycles. The role: This isn't a standard transactional billing role. It's a data-driven, analytical position that plays a key part in making sure monthly charges … be: Managing monthly charges for over 3,500 customers Working with a large range of services and different charge types Processing and validating supplier data Ensuring accurate end-user billing Investigating and resolving complex billing issues Handling bulk data updates Maintaining consistent, careful data handling Recommending smarter ways of working and improving processes We'd love to hear More ❯