and travel to these sites would be expensed. The work will include all types of patching, breakfix, circuit provision and recovery, disconnect / reconnect of desktop and networking equipment, rack and stack of Data Centre Hardware and provision of connectivity to DC Hardware. The position will be site based as required and … Cabinet and Rack Installations. Containment Installations. Audit and document existing cabling installations. Perform cable tracing activities. Management of patching within equipment cabinet. Compile patching schedules as required. Utilise IIM / CMS Software as required for patching planning. Labelling of cabling in accordance with Client and ONNEC's standards and requirements. Labelling of hardware (Patch Panels, Outlets etc.) in accordance … finding on Copper and Fibre Cabling Infrastructure (including ISDN Line Tests) using a variety of modern testers to include continuity testers, tone generators and modern cabling standards testers. Updating / Editing of records in asset management systems. Tracking of daily activities, task completion, and incident and project status tracking. Manage third party vendors to ensure compliance with change control More ❯
Job Title: Field Services Engineer – ITSM - Break/Fix - HP / Lenovo / Dell Location: Wrexham (North Wales) Chester Region / South of Merseyside River Salary: £29,000 – £32,000 per annum + Company Car + Fuel AllowanceAdditional compensation: OOH rota, on call and OT Must have 5 years UK … certifications (e.g. Dell, Lenovo, IBM, HP) or, proven demonstratable experience happy to take the accreditation for HP, IBM & Lenovo. Sound understanding of hardware maintenance and break/fix procedures Full UK driving licence is essential Must be eligible for UK security clearances such as SC and NPPV3 Essential Attributes: Strong attention to detail … and quality-focused approach Ability to work independently and remotely across a variety of IT products Methodical and reliable with a first-time fix attitude Self-motivated, professional, and a team player with a can-do mindset Results-driven with a history of exceeding performance targets Physically capable of lifting IT equipment and working in confined or More ❯
Job Title: Field Services Engineer – ITSM - Break/Fix - HP / Lenovo / Dell Location: Wrexham (North Wales) Chester Region / South of Merseyside River Salary: £29,000 – £32,000 per annum + Company Car + Fuel AllowanceAdditional compensation: OOH rota, on call and OT Must have 5 years UK … certifications (e.g. Dell, Lenovo, IBM, HP) or, proven demonstratable experience happy to take the accreditation for HP, IBM & Lenovo. Sound understanding of hardware maintenance and break/fix procedures Full UK driving licence is essential Must be eligible for UK security clearances such as SC and NPPV3 Essential Attributes: Strong attention to detail … and quality-focused approach Ability to work independently and remotely across a variety of IT products Methodical and reliable with a first-time fix attitude Self-motivated, professional, and a team player with a can-do mindset Results-driven with a history of exceeding performance targets Physically capable of lifting IT equipment and working in confined or More ❯
Job Title: Field Services Engineer ITSM - Break/Fix -HP / Lenovo / Dell Location: Wrexham (North Wales) Chester Region / South of Merseyside River Salary: £29,000 £32,000 per annum + Company Car + Fuel Allowance Additional compensation: OOH rota, on call and OT Must have 5 years … certifications (e.g. Dell, Lenovo, IBM, HP) or, proven demonstratable experience happy to take the accreditation for HP, IBM & Lenovo. Sound understanding of hardware maintenance and break/fix procedures Full UK driving licence is essential Must be eligible for UK security clearances such as SC and NPPV3 Essential Attributes: Strong attention to detail … and quality-focused approach Ability to work independently and remotely across a variety of IT products Methodical and reliable with a first-time fix attitude Self-motivated, professional, and a team player with a can-do mindset Results-driven with a history of exceeding performance targets Physically capable of lifting IT equipment and working in confined or More ❯
Job Title: Field Services Engineer ITSM - Break/Fix -HP / Lenovo / Dell Location: Wrexham (North Wales) Chester Region / South of Merseyside River Salary: £29,000 £32,000 per annum + Company Car + Fuel Allowance Additional compensation: OOH rota, on call and OT Must have 5 years … certifications (e.g. Dell, Lenovo, IBM, HP) or, proven demonstratable experience happy to take the accreditation for HP, IBM & Lenovo. Sound understanding of hardware maintenance and break/fix procedures Full UK driving licence is essential Must be eligible for UK security clearances such as SC and NPPV3 Essential Attributes: Strong attention to detail … and quality-focused approach Ability to work independently and remotely across a variety of IT products Methodical and reliable with a first-time fix attitude Self-motivated, professional, and a team player with a can-do mindset Results-driven with a history of exceeding performance targets Physically capable of lifting IT equipment and working in confined or More ❯
Job Title: Field Services Engineer - ITSM - Break/Fix - HP / Lenovo / Dell Location: Wrexham (North Wales) Chester Region / South of Merseyside River Salary: £29,000 - £32,000 per annum + Company Car + Fuel Allowance Additional compensation: OOH rota, on call and OT Must have 5 years … certifications (eg Dell, Lenovo, IBM, HP) or, proven demonstratable experience happy to take the accreditation for HP, IBM & Lenovo. Sound understanding of hardware maintenance and break/fix procedures Full UK driving licence is essential Must be eligible for UK security clearances such as SC and NPPV3 Essential Attributes: Strong attention to detail … and quality-focused approach Ability to work independently and remotely across a variety of IT products Methodical and reliable with a first-time fix attitude Self-motivated, professional, and a team player with a can-do mindset Results-driven with a history of exceeding performance targets Physically capable of lifting IT equipment and working in confined or More ❯
Engineer Relevant experienceworking in banking IT environment. Relevant experiencein a ICT Hardware BreakFix, Moves Adds and Changes environment (IT Hardware deployment) Workplace / Office and Data Centres Facilities. Relevant experiencein structured cabling installation, fault finding and testing with fluke Thorough knowledge of structured cabling standards and cable types (FTP,UTP & Optical Fibre … of Ticketing Systems Expert understanding of complex change management and service delivery processes. Ability to mentor and train new starters on all systems, processes and procedures. Ability to approve / sign off training modules. Ability to lead / supervise shift activities. Ability to lead / supervise special projects from design through to handover. Ability to cover peer … group line management responsibilities during high workflow periods and planned / unplanned leave. Satisfactory Skills Matrix score. Alternating shift pattern to suit cover requirements. Additional OT (overtime) opportunities. Must have own vehicle and valid UK Drivers Licence. Preferred but not Essential Previous training / qualifications within Information Technology field. Practical experience of Intelligent Infrastructure Management COMPTIA A+ COMPTIA More ❯
be required. Due to the nature of our client's work the successful candidate will need to currently hold or be eligible to obtain SC Security Clearance. Responsibilities: Desktop / Laptop / VDI build, configuration and deployment to end users Software installation / deployment Smartphone deployment Assisting the 2nd Line support team with laptop, desktop and VDI … terminals support calls Hardware installation / upgrade /breakfix for desktop, laptop, and server Smartphone support Service Desk cover as required Assisting with customer projects What we're looking for: Full UK driving license is essential to provide support across the large site and surrounding satellite sites Microsoft Windows 7 and … Systems Deployment, configuration and support Microsoft Office 2010 onwards Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role Knowledge of Microsoft SCCM and OS / Application deployment Good verbal communication: ability to communicate to all levels Good written communication: concise and accurate call logging, documentation, and email correspondence Good time management / organisational More ❯
be required. Due to the nature of our client's work the successful candidate will need to currently hold or be eligible to obtain SC Security Clearance. Responsibilities: Desktop / Laptop / VDI build, configuration and deployment to end users Software installation / deployment Smartphone deployment Assisting the 2nd Line support team with laptop, desktop and VDI … terminals support calls Hardware installation / upgrade /breakfix for desktop, laptop, and server Smartphone support Service Desk cover as required Assisting with customer projects What we're looking for: Full UK driving license is essential to provide support across the large site and surrounding satellite sites Microsoft Windows 7 and … Systems Deployment, configuration and support Microsoft Office 2010 onwards Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role Knowledge of Microsoft SCCM and OS / Application deployment Good verbal communication: ability to communicate to all levels Good written communication: concise and accurate call logging, documentation, and email correspondence Good time management / organisational More ❯
Installation Technology Limited Full time London, United Kingdom Posted on 25 / 06 / 2025 Installation Technology is a company specialising in the design and installation of advanced ICT network infrastructure for its customers; it also provides managed network support services in education, healthcare, transport, and media sectors. Headquartered in Woodley, just east of Reading, it has offices … are part of a Network Engineering team responsible for supporting and developing scalable, maintainable, highly available network architectures (such as 24x7x365) that meet business objectives and SLAs or break-fix agreements. Engineers must be willing to work unsociable hours, weekends as required, and participate in an on-call rota. Key Responsibilities Support the network … break-fix team in configuration and maintenance of network equipment Carry out data cable installation and maintenance requirements Install containment systems Read and interpret CAD drawings, technical designs, and work to programme schedules Possess a full driving licence (desirable) Requirements Understand the fundamentals of Networking and the OSI model Understand issues involved in administering More ❯
Carterton, Oxfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
Computacenter, the Technical Resource Group (TRG) specialises in delivering intermediate to advanced desktop installation, configuration, support, and troubleshooting services. Additionally, we provide basic Wintel installation, configuration, administration, and break-fix solutions. In this role, youll deliver hands-on technical IT support to one of our key customers, who operate across multiple UK sites. If … you have a passion for IT, along with some knowledge of desktop / laptop technologies and Windows operating systems, this could be the perfect opportunity for you! Location: Oxford & Surrounding area Hours: 37.5 (plus on-call) Role Type: Permanent What youll do As an IT Field Engineer, you will be responsible for managing and maintaining IT services and equipment … years' experience in a PC field service or PC field workshop environment. Technical Skills: Proficient in diagnosing, troubleshooting, supporting, and repairing hardware, including complex laptop break/fix repairs. Certifications: Accredited or willing to undergo training for HP and Dell desktop and laptop support. This role requires a proactive and detail-oriented individual More ❯
groups to assist with local site IT issues eg, networks, servers, and other third-party providers. Managing and resolving issues with Print services. Assisting and leading project rollouts. 24 / 7 Support OnCall Rota. Provide "Touch Labour" Support to different aspects of our UK Support Offering. DETAILED JOB DESCRIPTION: We offer a 12hr support day with responsibilities that include … the ability to quickly diagnose and resolve issues. There is also a hands-on requirement for supporting the other lines of service such as printers, network switches and routing / patching. The role will also entail: Building and deployment of devices. Maintain the assets life cycle and training where required. When required you will also assist or lead Project … role will also require you to be part of the on-call VIP Rota when available, ensuring the full hours of the shift are supported for cover. ESSENTIALS SKILLS / QUALIFICATIONS Strong IT support background focusing on the demanding support of Executive VIP's. Very strong organisational and communication skills both written and verbal, being able to comfortably provide More ❯
Provide desktop support, Provide LAN support (LAN admin support with touch services). Co-ordination with vendor, Co-ordinate with offshore and onsite tech support team. Identify and Share / recommend new products (H / W & S / W) for evaluation. Provide support for sales team (Remote / Roaming users) and Provide assistance for S / W distribution across network. Provide assistance for antivirus management. Trouble ticket maintenance and Maintain file and print (Location specific). Conduct user awareness sessions / trainings to end users on new technologies. Publish local maintenance details, Assist for virus outbreak management / events (Offshore- Remote support). Site Inventory management and maintenance. Attend weekly / Monthly … review meetings with onsite and offshore team and Generate and provide weekly / monthly activity reports. Escalate the issues to management or next level as needed, Provide support for asset disposal services. Generate and provide weekly, monthly activity and other reports. Escalate and Coordinate with remote support team at offshore to get the user issues resolved. Participate in informal More ❯
Provide desktop support, Provide LAN support (LAN admin support with touch services). Co-ordination with vendor, Co-ordinate with offshore and onsite tech support team. Identify and Share / recommend new products (H / W & S / W) for evaluation. Provide support for sales team (Remote / Roaming users) and Provide assistance for S / W distribution across network. Provide assistance for antivirus management. Trouble ticket maintenance and Maintain file and print (Location specific). Conduct user awareness sessions / trainings to end users on new technologies. Publish local maintenance details, Assist for virus outbreak management / events (Offshore- Remote support). Site Inventory management and maintenance. Attend weekly / Monthly … review meetings with onsite and offshore team and Generate and provide weekly / monthly activity reports. Escalate the issues to management or next level as needed, Provide support for asset disposal services. Generate and provide weekly, monthly activity and other reports. Escalate and Coordinate with remote support team at offshore to get the user issues resolved. Participate in informal More ❯
Onsite AV Team Lead - Roles and Responsibilities: Principal onsite AV Technician delivering and supporting a break-fix contract with a prestigious Law Firm, based in London. Responsible for maintaining high levels of client satisfaction. Empowering users to be more self-sufficient by running a structured user training program for users and support staff. Fostering … for the allocation of work assignments among the AV Technicians. Compile weekly, monthly, and quarterly active reports and presenting findings to clients executive team. Implementing a client satisfaction program / survey. Managing clients expectations and ensuring that the service SLA is met across all reported tickets. Be competent with back-end / remote troubleshooting on VC systems across … the estate. i.e.- Cisco / Microsoft Teams rooms. Be competent in the AV Technicians day-to-day duties and capable of performing their duties. Working with the clients IT team and vendors (such as Network Operations / IT / ) to resolve faults found across VC Rooms / AV equipment. Liaising with the on-site team and More ❯
Technician, you will be primarily responsible for supporting our global end user client excellence effort, via telephone and other remote troubleshooting tools. Also, the support of London based installations / upgrades of desktop / laptop and mobile computing devices. You will support and help troubleshoot Audio-Visual technologies such as video conferencing and IPTV on a day-today … manner. Liaise with other Systems support personnel within our global support model to always ensure adequate coverage for the global helpdesk hotline. Assist with the implementation of Systems Projects / Upgrades as required. Develop and document technology operational procedures and equipment. Proactive building and reporting of service KPIs Client Interaction Act as liaison between global systems technical staff and … satisfaction by meeting service level agreements. Participate in local and global technical projects, upgrades and software rollouts as required. The role may involve liaising with hardware vendors for break-fix solutions. Qualifications : 2-3 Years IT client support experience within a business environment. Strong familiarity with remote user support and resolution of support tickets. More ❯
work including weekend and holiday. Key job responsibilities: 7x24 roster duty in data center operations Incident first responder and follow call leader's instruction for hands on support Break-fix and troubleshooting according to process guideline Maintain proper media operations according to process guideline Capacity landing and decommissioning according to process guideline Site management … s Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work / Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as … interest in learning computing hardware and operation systems and basic understanding on incidents response and prioritization. • Good written and verbal communication English • Up to 1 year experience in server / network hardware and operation systems maintenance / troubleshooting. Fresh graduates are welcome PREFERRED QUALIFICATIONS • Majoring in Information Technology / Computer Science / Engineering or related disciplines More ❯
Partnering with a rapidly-expanding and long-established Integrator in the Audio Visual space, IN2-AV are keen to hear from Service /Break-Fix Engineering based people in the London area who could be open to news roles, perhaps you? Our client on an upwards spiral, with work coming in from all … go from strength to strength! If you drive a motorbike, that is a huge bonus, but not essential! This opportunity will suit a candidate coming from an AV Service / AV Support position who has done work onsite at large commercial companies sites. Experience Required: Sound understanding of Audio Visual systems e.g AMX, Extron, Q-Sys, Crestron, Biamp, Shure … industry. Good knowledge of Windows and Mac OS. We have a fantastic package on offer up to £42k Basic with a great benefits package on top, including a Van / Bike, tools, phone & more! Interviews are being arranged swiftly for suitable candidates, so apply now! If you have any further questions on this role, please call James Andrews on More ❯
highly communicative Complete daily technical operations as needed for the customers, working technical issues to full resolution and closure. Perform and support field services for customers: installations, upgrades, break-fix and expansions as needed Submit and manage Feature Requests and / or Bugs into product marketing and development teams. Advocate for the priorities … status and activities. Manage workload to balance meeting KPIs and VAST SLAs with ensuring customer happiness and satisfaction Requirements Overall 5+ years of experience in customer-facing, pre-sale / post-sale positions working with complex storage solutions. Ability to manage own time and case load with rapidly changing priorities Extensive knowledge and experience in the enterprise IT infrastructure More ❯
each other, and leave egos at the door. About the role: A hands on field-based role to repair our parcel lockers on client's sites, task include Break-fix, Maintenance, software configuration, quality control, and providing technical support and training to employees and subcontractors. Actively involved in developing new solutions and maintaining technical … with drive and natural curiosity - who want to do things differently. And do them brilliantly. You will need similar experience in a Field service technical engineering role on electrical / mechanical equipment and be proficient in the use of hand tools and diagnostic tools (multi-meter). Proficiency in diagnosing and repairing equipment, with experience in software configuration and More ❯
each other, and leave egos at the door. About the role: A hands on field-based role to repair our parcel lockers on client's sites, task include Break-fix, Maintenance, software configuration, quality control, and providing technical support and training to employees and subcontractors. Actively involved in developing new solutions and maintaining technical … with drive and natural curiosity - who want to do things differently. And do them brilliantly. You will need similar experience in a Field service technical engineering role on electrical / mechanical equipment and be proficient in the use of hand tools and diagnostic tools (multi-meter). Proficiency in diagnosing and repairing equipment, with experience in software configuration and More ❯
to travel regularly, with a flexible, hands-on mindset This Field Engineer job will involve: Conducting site surveys, installations, equipment testing, and maintenance Troubleshooting technical issues and completing break-fix visits Supporting project timelines and working closely with the engineering team Training end-users on system operation and usage Documenting work and maintaining accurate More ❯
to travel regularly, with a flexible, hands-on mindset This Field Engineer job will involve: Conducting site surveys, installations, equipment testing, and maintenance Troubleshooting technical issues and completing break-fix visits Supporting project timelines and working closely with the engineering team Training end-users on system operation and usage Documenting work and maintaining accurate More ❯
to travel regularly, with a flexible, hands-on mindset This Field Engineer job will involve: Conducting site surveys, installations, equipment testing, and maintenance Troubleshooting technical issues and completing break-fix visits Supporting project timelines and working closely with the engineering team Training end-users on system operation and usage Documenting work and maintaining accurate More ❯
