Break/Fix
UK

The following table provides summary statistics for permanent job vacancies with a requirement for Break/Fix skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Break/Fix over the 6 months to 14 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
14 May 2024
Same period 2023 Same period 2022
Rank 699 789 981
Rank change year-on-year +90 +192 -122
Permanent jobs citing Break/Fix 199 186 257
As % of all permanent jobs advertised in the UK 0.20% 0.19% 0.16%
As % of the Processes & Methodologies category 0.23% 0.19% 0.17%
Number of salaries quoted 179 143 178
10th Percentile £25,760 £24,100 £22,500
25th Percentile £27,500 £27,500 £25,750
Median annual salary (50th Percentile) £29,850 £42,500 £31,250
Median % change year-on-year -29.76% +36.00% +4.17%
75th Percentile £41,125 £60,000 £40,188
90th Percentile £59,000 £74,000 £58,750
UK excluding London median annual salary £29,290 £29,500 £29,000
% change year-on-year -0.71% +1.72% -1.69%

All Process and Methodology Skills
UK

Break/Fix is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 84,701 95,929 153,018
As % of all permanent jobs advertised in the UK 85.52% 95.60% 95.73%
Number of salaries quoted 59,701 56,502 82,944
10th Percentile £29,000 £34,000 £33,740
25th Percentile £40,000 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £61,180 £60,000
Median % change year-on-year -10.10% +1.97% +9.09%
75th Percentile £72,500 £81,250 £80,000
90th Percentile £92,500 £100,000 £96,250
UK excluding London median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +9.38%

Break/Fix
Job Vacancy Trend

Job postings citing Break/Fix as a proportion of all IT jobs advertised.

Job vacancy trend for Break/Fix in the UK

Break/Fix
Salary Trend

3-month moving average salary quoted in jobs citing Break/Fix.

Salary trend for Break/Fix in the UK

Break/Fix
Salary Histogram

Salary distribution for jobs citing Break/Fix over the 6 months to 14 May 2024.

Salary histogram for Break/Fix in the UK

Break/Fix
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Break/Fix within the UK over the 6 months to 14 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +90 175 £30,000 -29.41% 72
UK excluding London +55 158 £29,290 -0.71% 74
South East +21 43 £31,500 - 17
London +82 38 £37,500 -28.57% 14
East of England +22 32 £33,250 -21.76% 14
North of England +39 23 £28,001 +14.29% 9
Midlands +20 23 £27,750 +13.27% 5
Work from Home +35 22 £33,500 -33.00% 4
West Midlands +21 22 £27,750 +15.63% 1
North West +10 16 £28,001 +14.29% 8
South West -21 16 £29,605 +3.88% 13
Wales +27 15 £28,290 +23.00%
North East -3 6 £39,000 +30.00%
Northern Ireland - 5 £28,000 -
Yorkshire +84 1 £30,000 +30.43% 1
East Midlands -17 1 - - 4
Scotland -59 1 £25,000 -18.70% 18

Break/Fix
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (7.54%) Microsoft Exchange
1 15 (7.54%) SharePoint
2 9 (4.52%) CMS
3 4 (2.01%) Exchange Server 2007
3 4 (2.01%) Exchange Server 2010
3 4 (2.01%) Exchange Server 2013
4 2 (1.01%) IIS
5 1 (0.50%) Blackberry Enterprise Server
5 1 (0.50%) Confluence
5 1 (0.50%) Skype for Business
Applications
1 42 (21.11%) Microsoft Office
2 32 (16.08%) Microsoft Excel
3 30 (15.08%) Microsoft PowerPoint
Business Applications
1 1 (0.50%) Eikon
1 1 (0.50%) Remedy ITSM
Cloud Services
1 67 (33.67%) Azure
2 64 (32.16%) Microsoft 365
3 45 (22.61%) Entra ID
4 30 (15.08%) OneDrive
5 12 (6.03%) OCI
6 7 (3.52%) Mimecast
7 5 (2.51%) IaaS
8 2 (1.01%) Azure ExpressRoute
8 2 (1.01%) Azure Storage
8 2 (1.01%) Google Workspace
8 2 (1.01%) Nutanix
9 1 (0.50%) Dropbox
9 1 (0.50%) Google Drive
Communications & Networking
1 30 (15.08%) Remote Desktop
2 27 (13.57%) DNS
3 25 (12.56%) DHCP
4 20 (10.05%) Firewall
5 19 (9.55%) Structured Cabling
6 14 (7.04%) SAN
7 12 (6.03%) VPN
8 11 (5.53%) Wi-Fi
9 9 (4.52%) TCP/IP
10 6 (3.02%) WAN
11 5 (2.51%) LAN
12 2 (1.01%) Cisco IOS
12 2 (1.01%) Fibre Channel
12 2 (1.01%) Internet
12 2 (1.01%) NetScaler
12 2 (1.01%) Skype
13 1 (0.50%) Intranet
13 1 (0.50%) NAS
13 1 (0.50%) Wireless
Database & Business Intelligence
1 2 (1.01%) Amazon RDS
1 2 (1.01%) SQL Server
2 1 (0.50%) Elasticsearch
2 1 (0.50%) Hazelcast
2 1 (0.50%) MongoDB
2 1 (0.50%) MySQL
Development Applications
1 1 (0.50%) JIRA
1 1 (0.50%) Snyk
General
1 115 (57.79%) Social Skills
2 43 (21.61%) Organisational Skills
3 29 (14.57%) Finance
4 27 (13.57%) Analytical Skills
5 24 (12.06%) Retail
6 14 (7.04%) Law
7 13 (6.53%) Telecoms
8 11 (5.53%) Marketing
9 5 (2.51%) Inclusion and Diversity
9 5 (2.51%) Legal
10 4 (2.01%) Public Sector
11 2 (1.01%) Aerospace
11 2 (1.01%) Banking
11 2 (1.01%) Financial Institution
11 2 (1.01%) Front Office
12 1 (0.50%) Electronics
12 1 (0.50%) Local Government
12 1 (0.50%) Manufacturing
Job Titles
1 59 (29.65%) Support Engineer
2 55 (27.64%) Senior
3 43 (21.61%) Desktop Support
4 40 (20.10%) Desktop Engineer
5 38 (19.10%) Desktop Support Engineer
6 33 (16.58%) Field Engineer
7 32 (16.08%) Field Service Engineer
8 26 (13.07%) Hardware Engineer
9 24 (12.06%) IT Support
10 22 (11.06%) Senior Field Engineer
11 21 (10.55%) Senior Field Service Engineer
12 19 (9.55%) IT Engineer
13 15 (7.54%) IT Support Engineer
14 13 (6.53%) Technical Engineer
15 12 (6.03%) Data Centre Engineer
15 12 (6.03%) Infrastructure Engineer
16 10 (5.03%) Analyst
16 10 (5.03%) Data Engineer
16 10 (5.03%) Senior Data Engineer
17 9 (4.52%) Project Manager
Libraries, Frameworks & Software Standards
1 2 (1.01%) ARM Templates
2 1 (0.50%) .NET
2 1 (0.50%) AngularJS
2 1 (0.50%) Apache Camel
2 1 (0.50%) ASP.NET
2 1 (0.50%) ASP.NET MVC
2 1 (0.50%) Elastic Stack
2 1 (0.50%) Flash
2 1 (0.50%) HTML
2 1 (0.50%) Node.js
2 1 (0.50%) REST
2 1 (0.50%) SOAP
2 1 (0.50%) Spring
2 1 (0.50%) XML
Miscellaneous
1 48 (24.12%) Driving Licence
2 33 (16.58%) Self-Motivation
3 25 (12.56%) EPoS
4 24 (12.06%) Data Centre
5 11 (5.53%) Smartphone
6 10 (5.03%) Onboarding
7 9 (4.52%) Digital Signage
8 7 (3.52%) Management Information System
9 5 (2.51%) Video Conferencing
10 3 (1.51%) Enterprise Storage
10 3 (1.51%) Hedge funds
10 3 (1.51%) PKI
10 3 (1.51%) Replication
11 2 (1.01%) Blackberry
11 2 (1.01%) Digital Media
11 2 (1.01%) Hybrid Cloud
11 2 (1.01%) iPad
12 1 (0.50%) EMC VMAX
12 1 (0.50%) iPhone
12 1 (0.50%) Mobile App
Operating Systems
1 144 (72.36%) Windows
2 39 (19.60%) Windows 10
3 27 (13.57%) Windows Server
4 18 (9.05%) Windows Server 2016
5 17 (8.54%) Windows 7
5 17 (8.54%) Windows Server 2012
6 14 (7.04%) Linux
6 14 (7.04%) Windows Server 2019
7 13 (6.53%) Windows XP
8 10 (5.03%) Android
9 5 (2.51%) Windows Server 2008
10 4 (2.01%) Windows Vista
11 2 (1.01%) Apple iOS
11 2 (1.01%) Mac OS
11 2 (1.01%) Mac OS X
12 1 (0.50%) Unix
12 1 (0.50%) Windows Server 2003
Processes & Methodologies
1 70 (35.18%) Customer Service
2 64 (32.16%) ITIL
3 63 (31.66%) Problem-Solving
4 34 (17.09%) Ticket Management
4 34 (17.09%) Time Management
5 23 (11.56%) Innovative Thinking
6 21 (10.55%) Project Management
7 18 (9.05%) Asset Management
8 15 (7.54%) Disaster Recovery
8 15 (7.54%) Server Management
9 14 (7.04%) Performance Tuning
10 13 (6.53%) IT Asset Management
10 13 (6.53%) Preventative Maintenance
11 12 (6.03%) Converged Infrastructure
11 12 (6.03%) Infrastructure Engineering
11 12 (6.03%) Performance Monitoring
11 12 (6.03%) Proactive Monitoring
11 12 (6.03%) Storage Management
12 11 (5.53%) Content Management
12 11 (5.53%) Mobile Device Management
Programming Languages
1 14 (7.04%) PowerShell
2 1 (0.50%) Bash
2 1 (0.50%) C#
2 1 (0.50%) Java
2 1 (0.50%) JavaScript
2 1 (0.50%) Python
Qualifications
1 57 (28.64%) Security Cleared
2 51 (25.63%) SC Cleared
3 27 (13.57%) Degree
3 27 (13.57%) DV Cleared
4 26 (13.07%) A+ Certification
5 22 (11.06%) BPSS Clearance
5 22 (11.06%) Microsoft Certification
6 20 (10.05%) Cisco Certification
7 19 (9.55%) CCNA
8 17 (8.54%) MCP
9 12 (6.03%) CCNP
10 6 (3.02%) MCSE
11 5 (2.51%) MCSA
11 5 (2.51%) Server+ Certification
12 3 (1.51%) Network+ Certification
13 2 (1.01%) HND
13 2 (1.01%) ITIL Foundation Certificate
13 2 (1.01%) NVQ Level 4
13 2 (1.01%) VMware Certified Professional (VCP)
14 1 (0.50%) CCSP
Quality Assurance & Compliance
1 49 (24.62%) SLA
2 13 (6.53%) GDPR
3 9 (4.52%) Cyber Essentials
4 2 (1.01%) Accessibility
4 2 (1.01%) ISO/IEC 15288
5 1 (0.50%) QA
System Software
1 103 (51.76%) Active Directory
2 19 (9.55%) Firmware
3 17 (8.54%) VMware Infrastructure
4 15 (7.54%) VMware ESXi
5 12 (6.03%) Hyper-V
6 3 (1.51%) Virtual Machines
6 3 (1.51%) Virtual Servers
7 2 (1.01%) vSphere
8 1 (0.50%) Veritas Cluster Server
Systems Management
1 48 (24.12%) Microsoft Intune
2 37 (18.59%) SCCM
3 15 (7.54%) SCOM
3 15 (7.54%) vCenter Server
3 15 (7.54%) WSUS
4 14 (7.04%) NetBackup
5 12 (6.03%) EMC NetWorker
6 9 (4.52%) Jamf Pro
7 3 (1.51%) McAfee ePO
8 2 (1.01%) HP SIM
8 2 (1.01%) PowerCLI
8 2 (1.01%) SCOrch
8 2 (1.01%) Single Sign-On
8 2 (1.01%) vRealize
8 2 (1.01%) vRealize Orchestrator
9 1 (0.50%) Active Directory Federation Services
9 1 (0.50%) Avamar
9 1 (0.50%) EMC VPLEX
9 1 (0.50%) OfficeScan
9 1 (0.50%) Trend Micro Deep Security
Vendors
1 121 (60.80%) Microsoft
2 56 (28.14%) Dell
3 53 (26.63%) HP
4 34 (17.09%) IBM
5 20 (10.05%) VMware
6 17 (8.54%) Cisco
6 17 (8.54%) EMC
6 17 (8.54%) NetApp
6 17 (8.54%) Oracle
7 15 (7.54%) 3PAR
8 14 (7.04%) Veeam
9 13 (6.53%) Palo Alto
9 13 (6.53%) Symantec
10 12 (6.03%) Extreme Networks
10 12 (6.03%) Juniper
10 12 (6.03%) McAfee
11 10 (5.03%) MobileIron
12 7 (3.52%) Apple
13 5 (2.51%) SolarWinds
13 5 (2.51%) Sun