Support Team, you will have the exciting opportunity to lead our Technical Quality team as they support Figma users with technical issues and investigate bug reports. Engaging with our customers requires critical thinking, an investigative approach and impeccable communication skills. In this role, you will focus on motivating and … to do their best work. What you'll do at Figma: Build and refine processes to triage, troubleshoot, and validate product bugs Produce quality bug reports (severity, customer impact, etc) - equipping Product and Engineering with sufficient information to diagnose, prioritize and drive issues to resolution Partner with Product and … Engineering, ensuring we have a feedback loop with the management of bug fixes Surface customer insights to our product and engineering teams - influencing and driving improvements in our product Craft and calibrate on bugmanagement workflows and SLA expectations between Engineering and our Product Support team More ❯
am right for this role? You should be ISQTB foundation qualified or above, with experience as a dedicated software tester and working with test management tools. You will have experience with both agile and waterfall projects involving enterprise-scale applications, whether hosted locally or in the cloud. You should … be involved in various testing types including functional, non-functional, component, and integration testing, with the ability to lead bugmanagement and triage sessions. You must be customer-focused and results-driven, keeping up with testing best practices and innovations. A confident communicator who can build strong relationships More ❯
am right for this role? You should be ISQTB foundation qualified or above, with experience as a dedicated software tester and working with test management tools. You will have experience with both agile and waterfall projects involving enterprise-scale applications, whether hosted locally or in the cloud. You should … be involved in various testing types including functional, non-functional, component, and integration testing, with the ability to lead bugmanagement and triage sessions. You must be customer-focused and results-driven, keeping up with testing best practices and innovations. A confident communicator who can build strong relationships More ❯
am right for this role? You should be ISQTB foundation qualified or above, with experience as a dedicated software tester and working with test management tools. You will have experience with both agile and waterfall projects involving enterprise-scale applications, whether hosted locally or in the cloud. You should … be involved in various testing types including functional, non-functional, component, and integration testing, with the ability to lead bugmanagement and triage sessions. You must be customer-focused and results-driven, keeping up with testing best practices and innovations. A confident communicator who can build strong relationships More ❯
Sutton-in-ashfield, Nottinghamshire, United Kingdom
Central England Coop
am right for this role? You should be ISQTB foundation qualified or above, with experience as a dedicated software tester and working with test management tools. You will have experience with both agile and waterfall projects involving enterprise-scale applications, whether hosted locally or in the cloud. You should … be involved in various testing types including functional, non-functional, component, and integration testing, with the ability to lead bugmanagement and triage sessions. You must be customer-focused and results-driven, keeping up with testing best practices and innovations. A confident communicator who can build strong relationships More ❯
dynamic, fast-paced environment where your contributions will have a real impact! What you will do: Lead team activities, including feature development, automation, testing, bugmanagement, and Agile planning. Develop features end-to-end, collaborating with UI/UX designers, and take full ownership from conception to post … MySQL. Note: Prior experience with our tech stack is not required; we welcome people willing to learn. Your Experience & Skills 3+ years of proven management experience, leading projects from start to finish. Experience building web applications from scratch in a production environment. Strong problem-solving skills, with the ability More ❯
