Pega Lead System Architect (LSA): Constellation and Customer Services experience mandatory
- Hiring Organisation
- Thrive IT Systems Ltd
- Location
- United Kingdom
- Employment Type
- Any
- Salary
- GBP Annual
/Agentic AI in Pega (eg, summarization, knowledge buddy/coach patterns) and NLP model tuning. Telephony/CCaaS: Genesys, Amazon Connect, Twilio, NICE; CTI handoff and screen-pop patterns. Cloud ops (Pega Cloud, AWS/Azure) and enterprise observability (Splunk/Datadog/New Relic). Travel/ ...