CTI Job Trends

Computer Telephony Integration (CTI)
UK

The table below provides summary statistics and salary benchmarking for jobs requiring CTI skills. It covers permanent job vacancies from the 6 months leading up to 10 February 2026, with comparisons to the same periods in the previous two years.

6 months to
10 Feb 2026
Same period 2025 Same period 2024
Rank 669 - 797
Rank change year-on-year - - +224
Permanent jobs citing CTI 1 0 7
As % of all permanent jobs in the UK 0.002% - 0.009%
As % of the Communications & Networking category 0.010% - 0.068%
Number of salaries quoted 1 0 7
10th Percentile - - -
25th Percentile £72,500 - £67,500
Median annual salary (50th Percentile) £75,000 - £70,000
75th Percentile £77,500 - £72,500
90th Percentile - - -
UK excluding London median annual salary - - £70,000

All Communications and Computer Networking Skills
UK

CTI falls under the Communications and Computer Networking category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring communications or computer networking skills.

Permanent vacancies with a requirement for communications or computer networking skills 9,773 6,815 10,256
As % of all permanent jobs advertised in the UK 14.88% 13.63% 13.80%
Number of salaries quoted 3,902 3,556 8,433
10th Percentile £25,750 £31,000 £26,250
25th Percentile £28,250 £39,000 £32,500
Median annual salary (50th Percentile) £40,000 £55,000 £49,000
Median % change year-on-year -27.27% +12.24% -6.67%
75th Percentile £63,750 £72,500 £65,000
90th Percentile £81,250 £87,500 £80,000
UK excluding London median annual salary £34,000 £50,000 £43,000
% change year-on-year -32.00% +16.28% -4.44%

CTI
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing CTI relative to all permanent IT jobs advertised.

CTI job vacancy trend in the UK

CTI
Salary Trend

Salary distribution trend for jobs in the UK citing CTI.

Salary distribution trend for jobs in the UK citing CTI

CTI
Top 2 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CTI within the UK over the 6 months to 10 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London - 1 £75,000 - 2
England - 1 £75,000 - 2

CTI
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (100.00%) AWS
1 1 (100.00%) Azure
1 1 (100.00%) Azure Cosmos DB
1 1 (100.00%) Datadog
1 1 (100.00%) Google Ads
1 1 (100.00%) Twilio
General
1 1 (100.00%) Advertising
Job Titles
1 1 (100.00%) Architect
1 1 (100.00%) Lead
1 1 (100.00%) Lead Architect
1 1 (100.00%) Pega Architect
1 1 (100.00%) Systems Architect
Libraries, Frameworks & Software Standards
1 1 (100.00%) JMS
1 1 (100.00%) JSON
1 1 (100.00%) Kafka
1 1 (100.00%) Node.js
1 1 (100.00%) OAuth
1 1 (100.00%) OAuth2
1 1 (100.00%) REST
1 1 (100.00%) SAML
1 1 (100.00%) SOAP
Miscellaneous
1 1 (100.00%) AI Agents
1 1 (100.00%) Onboarding
1 1 (100.00%) Reference Data
1 1 (100.00%) Taxonomies
Processes & Methodologies
1 1 (100.00%) AI
1 1 (100.00%) Cloud Operations
1 1 (100.00%) Data Management
1 1 (100.00%) Data Modelling
1 1 (100.00%) DevOps
1 1 (100.00%) E-Commerce
1 1 (100.00%) Event-Driven
1 1 (100.00%) Infrastructure as Code
1 1 (100.00%) Log Correlation
1 1 (100.00%) Migration
1 1 (100.00%) Natural Language Processing
1 1 (100.00%) Observability
1 1 (100.00%) Performance Engineering
1 1 (100.00%) Risk Management
1 1 (100.00%) Scenario Testing
1 1 (100.00%) Secrets Management
1 1 (100.00%) Stakeholder Management
1 1 (100.00%) Test Strategy
1 1 (100.00%) Trade-off Analysis
1 1 (100.00%) User Experience
Quality Assurance & Compliance
1 1 (100.00%) Accessibility
1 1 (100.00%) GDPR
1 1 (100.00%) WCAG
Vendors
1 1 (100.00%) Genesys
1 1 (100.00%) New Relic
1 1 (100.00%) Pega
1 1 (100.00%) Splunk