Computer Telephony Integration (CTI)
UK

The following table provides summary statistics for permanent job vacancies with a requirement for CTI skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CTI over the 6 months to 25 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 880 981 1186
Rank change year-on-year +101 +205 -298
Permanent jobs citing CTI 14 8 10
As % of all permanent jobs advertised in the UK 0.014% 0.008% 0.006%
As % of the Communications & Networking category 0.10% 0.050% 0.048%
Number of salaries quoted 13 3 4
10th Percentile - - £35,500
25th Percentile £52,500 £67,500 £40,000
Median annual salary (50th Percentile) £70,000 £70,000 £60,000
Median % change year-on-year - +16.67% +84.62%
75th Percentile £72,500 £76,250 £76,250
90th Percentile - £78,500 £78,500
UK excluding London median annual salary £70,000 - £45,000
% change year-on-year - - +38.46%

All Communications and Computer Networking Skills
UK

CTI is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for communications or computer networking skills.

Permanent vacancies with a requirement for communications or computer networking skills 13,614 16,074 20,633
As % of all permanent jobs advertised in the UK 13.87% 15.28% 13.41%
Number of salaries quoted 9,523 8,270 11,764
10th Percentile £26,250 £27,750 £28,250
25th Percentile £32,500 £36,000 £37,500
Median annual salary (50th Percentile) £47,500 £50,500 £52,500
Median % change year-on-year -5.94% -3.81% +5.00%
75th Percentile £63,750 £71,250 £70,000
90th Percentile £77,715 £87,500 £85,000
UK excluding London median annual salary £43,500 £45,000 £45,000
% change year-on-year -3.33% - -

CTI
Job Vacancy Trend

Job postings citing CTI as a proportion of all IT jobs advertised.

Job vacancy trend for CTI in the UK

CTI
Salary Trend

3-month moving average salary quoted in jobs citing CTI.

Salary trend for CTI in the UK

CTI
Salary Histogram

Salary distribution for jobs citing CTI over the 6 months to 25 April 2024.

Salary histogram for CTI in the UK

CTI
Top 5 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CTI within the UK over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +116 14 £70,000 - 5
UK excluding London +16 14 £70,000 - 2
South East +30 13 £70,000 -
Work from Home +105 9 £70,000 - 3
East of England - 1 - -

CTI
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 4 (28.57%) SAP Hybris
Cloud Services
1 4 (28.57%) SAP Commerce Cloud
Communications & Networking
1 1 (7.14%) VoIP
Development Applications
1 9 (64.29%) Git
1 9 (64.29%) Team Foundation Server
1 9 (64.29%) Visual Studio
General
1 9 (64.29%) Police
2 3 (21.43%) Law
3 1 (7.14%) Telecoms
Job Titles
1 9 (64.29%) Architect
1 9 (64.29%) Lead
1 9 (64.29%) Lead Architect
1 9 (64.29%) Lead Software Architect
1 9 (64.29%) Software Architect
2 6 (42.86%) Software Team Leader
2 6 (42.86%) Team Leader
3 3 (21.43%) Technical Architect
3 3 (21.43%) Technical Leader
4 1 (7.14%) .NET Developer
4 1 (7.14%) Developer
4 1 (7.14%) Senior
4 1 (7.14%) Senior .NET Developer
4 1 (7.14%) Senior Developer
Libraries, Frameworks & Software Standards
1 10 (71.43%) .NET
2 1 (7.14%) .NET Core
2 1 (7.14%) ASP.NET Web API
2 1 (7.14%) WCF
2 1 (7.14%) WPF
Miscellaneous
1 4 (28.57%) Enterprise Software
1 4 (28.57%) IVR
Operating Systems
1 10 (71.43%) Windows
Processes & Methodologies
1 9 (64.29%) Agile
1 9 (64.29%) Problem-Solving
1 9 (64.29%) Software Engineering
2 4 (28.57%) Customer Service
3 1 (7.14%) MVVM
Programming Languages
1 10 (71.43%) C#
2 2 (14.29%) C++
Qualifications
1 9 (64.29%) Security Cleared
Vendors
1 9 (64.29%) Microsoft
2 4 (28.57%) Salesforce
2 4 (28.57%) SAP