Business Unit: TOCS - Service Protection - Change Management Salary range: £33,600 to £42,000 per annum DOE Location: Hybrid with occasional travel to a Glasgow & Gosforth Hubs when required Contract type : Permanent - Full time Our Team It's an exciting time for us as we grow our experienced and dynamic IT Change Management Team. You'll … have the opportunity to support the mature ITIL led internal Change Management governance process, ensuring the stability and reliability of the bank's IT infrastructure, by managing and overseeing all internal changes. This role is crucial to the organisation's ability to function effectively and ensure the safety to our internal and external customer experience, contributing to our … IT change activity using robust change management processes. Facilitating and chairing large change approval forums effectively - ChangeAdvisory Boards (CAB) and Major ChangeAdvisory Boards (MCAB). Working collaboratively with IT colleagues and supporting the wider Service Protection team to deliver results and identify ways to More ❯
City, Manchester, United Kingdom Hybrid / WFH Options
Virgin Money
Business Unit: TOCS - Service Protection - Change Management Salary range: £33,600 to £42,000 per annum DOE Location: Hybrid with occasional travel to a Glasgow & Gosforth Hubs when required Contract type : Permanent - Full time Our Team It's an exciting time for us as we grow our experienced and dynamic IT Change Management Team. You'll … have the opportunity to support the mature ITIL led internal Change Management governance process, ensuring the stability and reliability of the bank's IT infrastructure, by managing and overseeing all internal changes. This role is crucial to the organisation's ability to function effectively and ensure the safety to our internal and external customer experience, contributing to our … IT change activity using robust change management processes. Facilitating and chairing large change approval forums effectively - ChangeAdvisory Boards (CAB) and Major ChangeAdvisory Boards (MCAB). Working collaboratively with IT colleagues and supporting the wider Service Protection team to deliver results and identify ways to More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Virgin Money
Business Unit: TOCS - Service Protection - Change Management Salary range: £33,600 to £42,000 per annum DOE Location: Hybrid with occasional travel to a Glasgow & Gosforth Hubs when required Contract type : Permanent - Full time Our Team It's an exciting time for us as we grow our experienced and dynamic IT Change Management Team. You'll … have the opportunity to support the mature ITIL led internal Change Management governance process, ensuring the stability and reliability of the bank's IT infrastructure, by managing and overseeing all internal changes. This role is crucial to the organisation's ability to function effectively and ensure the safety to our internal and external customer experience, contributing to our … IT change activity using robust change management processes. Facilitating and chairing large change approval forums effectively - ChangeAdvisory Boards (CAB) and Major ChangeAdvisory Boards (MCAB). Working collaboratively with IT colleagues and supporting the wider Service Protection team to deliver results and identify ways to More ❯
City, Birmingham, United Kingdom Hybrid / WFH Options
Virgin Money
Business Unit: TOCS - Service Protection - Change Management Salary range: £33,600 to £42,000 per annum DOE Location: Hybrid with occasional travel to a Glasgow & Gosforth Hubs when required Contract type : Permanent - Full time Our Team It's an exciting time for us as we grow our experienced and dynamic IT Change Management Team. You'll … have the opportunity to support the mature ITIL led internal Change Management governance process, ensuring the stability and reliability of the bank's IT infrastructure, by managing and overseeing all internal changes. This role is crucial to the organisation's ability to function effectively and ensure the safety to our internal and external customer experience, contributing to our … IT change activity using robust change management processes. Facilitating and chairing large change approval forums effectively - ChangeAdvisory Boards (CAB) and Major ChangeAdvisory Boards (MCAB). Working collaboratively with IT colleagues and supporting the wider Service Protection team to deliver results and identify ways to More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Virgin Money
Business Unit: TOCS - Service Protection - Change Management Salary range: £33,600 to £42,000 per annum DOE Location: Hybrid with occasional travel to a Glasgow & Gosforth Hubs when required Contract type : Permanent - Full time Our Team It's an exciting time for us as we grow our experienced and dynamic IT Change Management Team. You'll … have the opportunity to support the mature ITIL led internal Change Management governance process, ensuring the stability and reliability of the bank's IT infrastructure, by managing and overseeing all internal changes. This role is crucial to the organisation's ability to function effectively and ensure the safety to our internal and external customer experience, contributing to our … IT change activity using robust change management processes. Facilitating and chairing large change approval forums effectively - ChangeAdvisory Boards (CAB) and Major ChangeAdvisory Boards (MCAB). Working collaboratively with IT colleagues and supporting the wider Service Protection team to deliver results and identify ways to More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Virgin Money
Business Unit: TOCS - Service Protection - Change Management Salary range: £33,600 to £42,000 per annum DOE Location: Hybrid with occasional travel to a Glasgow & Gosforth Hubs when required Contract type : Permanent - Full time Our Team It's an exciting time for us as we grow our experienced and dynamic IT Change Management Team. You'll … have the opportunity to support the mature ITIL led internal Change Management governance process, ensuring the stability and reliability of the bank's IT infrastructure, by managing and overseeing all internal changes. This role is crucial to the organisation's ability to function effectively and ensure the safety to our internal and external customer experience, contributing to our … IT change activity using robust change management processes. Facilitating and chairing large change approval forums effectively - ChangeAdvisory Boards (CAB) and Major ChangeAdvisory Boards (MCAB). Working collaboratively with IT colleagues and supporting the wider Service Protection team to deliver results and identify ways to More ❯
Change & Release Manager Remote (UK-based) Full-Time, Permanent Join Lifeways on a Mission to Drive Digital Transformation At Lifeways, we're proud to be the UK's leading provider of support services for adults with diverse and complex needs. With over 10,000 colleagues supporting nearly 5,000 people across 300+ locations, we're on a journey … opportunity to join a forward-thinking team where your work will directly support better outcomes for both colleagues and the people we support. About the Role As a Change & Release Manager, you'll be responsible for leading the governance and execution of technology changes and releases across our platforms. You'll work closely with internal teams, external partners … technology platforms Own and enhance the Change & Release Management process, ensuring best practice and compliance Chair the weekly ChangeAdvisoryBoard (CAB) , reviewing and prioritising IT changes Provide oversight and assurance across IT projects using our Delivery & Change Framework Work as a subject matter expert on transformation projects, offering guidance More ❯
more about this unique opportunity! The Role: We at Brompton are striving for high customer satisfaction with an intrinsic motivation to improve our products and processes. As a Change & Platform Data Manager, you will be reporting to the PMO director and significantly drive the entire business in the exciting world of continuous improvement & data management through change and adoption. The role will flex between executor, manager and leader, performing change & data management duties on higher complexity requests (approx. 35%), line management support of the team (approx. 30%) as well as process and long-term capability development (approx. 35%). You will chair the changeadvisoryboard, assessing … benefit, impact, feasibility of requested changes with an appropriate approval workflow in place, delivering change through to production implementation & system update. You will share ongoing communication of prioritisation decisions and progress tracking to support effective cost control through phase in phase out management, and on time alignment with active new product introduction programmes. The Person: We are seeking More ❯
more about this unique opportunity! The Role: We at Brompton are striving for high customer satisfaction with an intrinsic motivation to improve our products and processes. As a Change & Platform Data Manager, you will be reporting to the PMO director and significantly drive the entire business in the exciting world of continuous improvement & data management through change and adoption. The role will flex between executor, manager and leader, performing change & data management duties on higher complexity requests (approx. 35%), line management support of the team (approx. 30%) as well as process and long-term capability development (approx. 35%). You will chair the changeadvisoryboard, assessing … benefit, impact, feasibility of requested changes with an appropriate approval workflow in place, delivering change through to production implementation & system update. You will share ongoing communication of prioritisation decisions and progress tracking to support effective cost control through phase in phase out management, and on time alignment with active new product introduction programmes. The Person: We are seeking More ❯
more about this unique opportunity! The Role: We at Brompton are striving for high customer satisfaction with an intrinsic motivation to improve our products and processes. As a Change & Platform Data Manager, you will be reporting to the PMO director and significantly drive the entire business in the exciting world of continuous improvement & data management through change and adoption. The role will flex between executor, manager and leader, performing change & data management duties on higher complexity requests (approx. 35%), line management support of the team (approx. 30%) as well as process and long-term capability development (approx. 35%). You will chair the changeadvisoryboard, assessing … benefit, impact, feasibility of requested changes with an appropriate approval workflow in place, delivering change through to production implementation & system update. You will share ongoing communication of prioritisation decisions and progress tracking to support effective cost control through phase in phase out management, and on time alignment with active new product introduction programmes. The Person: We are seeking More ❯
the services. Present Security solutions for approval via internal processes such as the Technical Architecture Board (TAG) and ChangeAdvisoryBoard (CAB). What you'll bring Experience of cyber and network security tooling within a large organisation. Able to work effectively as part of a matrix/project team whilst also More ❯
the services. - Present security solutions for approval via internal processes, such as the Technical Architecture Board (TAG) and ChangeAdvisoryBoard (CAB). What youll bring - Experience of cyber and network security tooling within a large organisation. - Able to work effectively as part of a matrix/project team whilst also being More ❯
reduce recurring issues. Collaborate with infrastructure, network, and database teams to resolve cross-platform issues. Monitor application and system performance, taking proactive measures to prevent downtime. Incident, Request & Change Management Oversee and prioritise … tickets via ITSM platforms (e.g., ServiceNow, Jira). Ensure thorough root cause analysis for recurring incidents. Represent the team in ChangeAdvisoryBoard (CAB) meetings. Continuous Improvement & Knowledge Management Lead improvement initiatives and preventative measures for critical incidents. Maintain detailed runbooks, support documentation, and knowledge articles. Mentor and train junior engineers and cross-functional … and protocols. Strong leadership, communication, and problem-solving skills. Desirable Skills Knowledge of construction industry applications. Hands-on experience with virtualisation platforms (VMware, Azure, Nutanix). Experience in change management and process improvement. Proficiency with Microsoft 365. Qualifications Relevant tertiary qualifications in IT. ITIL V4 or V3 certification. Laing O'Rourke are an international engineering and construction company More ❯
Governance of Design Decisions (against defined EIS standards and architecture principles). - Produce High Level Design (HLD) and technical oversight into the completion of this. - Produce ‘Request for Change’ (RFC) for changes expected from third party vendors. - Governance and review of Low-Level Designs … LLD). - Technical governance of HLD & LLDs through Architecture Governance Framework (Technical Design Authority, Design Review Forum, Post Implementation Reviews) & ChangeAdvisoryBoard (CAB). - Statement of Work preparation. - Attend and present at relevant Technical Assurance\Design Group meetings. Take and deliver actions, drive to conclusion through relevant teams in EIS and with partners. … Platform architecture, governance and best practice - Experience in solution design for business applications (including low-code no-code platforms) - Experience of managing technical design and architecture across complex change programs - Background in business applications, application architecture, and common application principles - Skills in Application Portfolio Management - Broad knowledge of all IT Domains - Strong facilitation skills; ability to clearly and More ❯
Governance of Design Decisions (against defined EIS standards and architecture principles). - Produce High Level Design (HLD) and technical oversight into the completion of this. - Produce ‘Request for Change’ (RFC) for changes expected from third party vendors. - Governance and review of Low-Level Designs … LLD). - Technical governance of HLD & LLDs through Architecture Governance Framework (Technical Design Authority, Design Review Forum, Post Implementation Reviews) & ChangeAdvisoryBoard (CAB). - Statement of Work preparation. - Attend and present at relevant Technical Assurance\Design Group meetings. Take and deliver actions, drive to conclusion through relevant teams in EIS and with partners. … Platform architecture, governance and best practice - Experience in solution design for business applications (including low-code no-code platforms) - Experience of managing technical design and architecture across complex change programs - Background in business applications, application architecture, and common application principles - Skills in Application Portfolio Management - Broad knowledge of all IT Domains - Strong facilitation skills; ability to clearly and More ❯
Governance of Design Decisions (against defined EIS standards and architecture principles). - Produce High Level Design (HLD) and technical oversight into the completion of this. - Produce ‘Request for Change’ (RFC) for changes expected from third party vendors. - Governance and review of Low-Level Designs … LLD). - Technical governance of HLD & LLDs through Architecture Governance Framework (Technical Design Authority, Design Review Forum, Post Implementation Reviews) & ChangeAdvisoryBoard (CAB). - Statement of Work preparation. - Attend and present at relevant Technical Assurance\Design Group meetings. Take and deliver actions, drive to conclusion through relevant teams in EIS and with partners. … Platform architecture, governance and best practice - Experience in solution design for business applications (including low-code no-code platforms) - Experience of managing technical design and architecture across complex change programs - Background in business applications, application architecture, and common application principles - Skills in Application Portfolio Management - Broad knowledge of all IT Domains - Strong facilitation skills; ability to clearly and More ❯
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Talent Locker
Major Incident and Change Manager - Defence & National Security Location: Farnborough (Hybrid) Salary: £75,000 + excellent benefits Clearance: Must be eligible for UK SC clearance + UK Eyes Only (UKEO) A growing consultancy working on high-profile defence and national security programmes is looking for a Major Incident and Change Manager to strengthen its IT Service … Management capability. This is a pivotal role, combining structured change management with rapid, decisive leadership of major incidents in complex, secure environments. You'll be at the heart of keeping services resilient, ensuring incidents are resolved with minimal disruption, and changes are delivered in a controlled and visible way. If you want to work in a business where … to all major incidents, ensuring timely investigation, resolution and communications to stakeholders Driving structured post-incident reviews, root cause analysis and tracking actions to completion Managing and chairing ChangeAdvisory Boards in line with ITIL processes Ensuring risk and impact assessments are completed, approvals secured, and changes communicated effectively Maintaining an accurate change schedule More ❯
We’re looking for someone to join our Change Enablement team, providing analytical and operational support to make sure all Changes are well managed, approved, and ready for production. You’ll be the link between internal teams, project managers, and external suppliers, ensuring Change activity is properly coordinated, documented, and delivered with minimal disruption to the … business. What you’ll be doing: Governing Change records day to day to make sure they are progressed through the lifecycle, with all relevant approvals completed. Performing quality checks on Change Requests to ensure the content is of a high standard. Coordinating Change activity with Service Delivery, Project teams, and suppliers to keep everything … running smoothly. Working with Project Managers, Technology teams, and service providers to capture detailed and accurate documentation within Change records. Keeping the Change log up to date with progress, corrective actions, and Post Implementation Review outcomes. Identifying issues with proposed Changes and offering advice and guidance to requesters. Providing cover for the Technology ChangeMore ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
WRK DIGITAL LTD
definition and governance of internal standards and best practices. Lead improvements to drive efficiencies via reduced lifecycle times and removing wasted effort. Engage with cross-functional teams and advisory boards, including the ChangeAdvisoryBoard and Architecture Advisory Group, to influence development strategy and ensure cohesive delivery. Utilise project and More ❯
york, yorkshire and the humber, united kingdom Hybrid / WFH Options
WRK DIGITAL LTD
definition and governance of internal standards and best practices. Lead improvements to drive efficiencies via reduced lifecycle times and removing wasted effort. Engage with cross-functional teams and advisory boards, including the ChangeAdvisoryBoard and Architecture Advisory Group, to influence development strategy and ensure cohesive delivery. Utilise project and More ❯
Starbeck, North Yorkshire, UK Hybrid / WFH Options
WRK DIGITAL LTD
definition and governance of internal standards and best practices. Lead improvements to drive efficiencies via reduced lifecycle times and removing wasted effort. Engage with cross-functional teams and advisory boards, including the ChangeAdvisoryBoard and Architecture Advisory Group, to influence development strategy and ensure cohesive delivery. Utilise project and More ❯
of IT services, high customer satisfaction, and identifying opportunities for service growth and innovation. You will play a vital role in service delivery, client relationship management, and technical advisory, working closely with internal teams and client stakeholders to build long-term partnerships. Key Responsibilities Client Relationship Management Act as the main technical point of contact for assigned clients. … are consistently achieved or exceeded. Collaborate with internal teams (support, projects, security) to resolve client issues. Monitor and report on service health, incidents, and trends. Participate in the ChangeAdvisoryBoard and continuous improvement planning. Contribute to service review reports and root cause analysis. Technical Advisory Provide strategic guidance on IT infrastructure … Good understanding of storage appliances (NetApp, IBM, Lenovo, HP). Familiarity with Cisco Meraki, Cisco Firepower, routers, and firewall concepts. Experience in ITIL frameworks, incident/problem/change management, and project/change management. Exceptional communication (written and verbal) and stakeholder management skills. Strong analytical, listening, and problem-solving abilities. More ❯
expected service levels Chairing regular Global Service reviews with the Global Service Owners and producing necessary reporting attributed to the reviews Service Management, including Incident, Problem, Request Fulfilment, Change Management and Service Levels. Experience chairing ChangeAdvisoryBoard meetings ITIL/ITSM Certification (desired) IT Service Management Analyst In accordance with the More ❯
TN38, Saint Leonards-on-Sea, East Sussex, Hollington, United Kingdom
MFK Recruitment
checks You must be able to work as a team alongside other engineers with a combined goal of continuous service improvement & innovation Likelihood of being enrolled on a ChangeAdvisoryBoard & part responsible for managing change & risk on the service desk Senior IT Support Engineer - Qualifications and Experience: MSP experience or a More ❯
St. Leonards-on-Sea, East Sussex, England, United Kingdom
MFK Recruitment
checks You must be able to work as a team alongside other engineers with a combined goal of continuous service improvement & innovation Likelihood of being enrolled on a ChangeAdvisoryBoard & part responsible for managing change & risk on the service desk Senior IT Support Engineer - Qualifications and Experience: MSP experience or a More ❯