progress and develop their careers in a fast-paced tech company. Role Description As a Senior Implementation Specialist, you will lead the onboarding of high-value, complex client projects, ensuring that each implementation aligns closely with business workflows, compliance goals, and platform capabilities. You will act as the trusted face of eflow during onboarding — advising … clients, managing complexity, and anticipating challenges before they arise. This role is ideal for someone with 5+ years of clientonboarding or implementation experience in SaaS, RegTech, or FinTech, who is confident in managing multifaceted stakeholder relationships, sophisticated data or compliance workflows, and nuanced client expectations. While technical execution is supported by our proprietary technology and … specialist teams, your contribution lies in owning client relationships, guiding the delivery strategy, and managing onboarding timelines to ensure projects stay on track. You will play a critical role in coordinating key milestones, maintaining delivery momentum, and ensuring smooth, confident transitions from onboarding to production use. Key Responsibilities Strategic ClientOnboarding Lead More ❯
subscription to a leading business intelligence platform? If yes, please read on The Company A leading global media and information business with strong career prospects and an entrepreneurial and client-centric approach to growth. They have strong training and development, a friendly and supportive culture as well as many benefits and rewards. The Role of ClientOnboarding … it and getting value out of it. You would therefore be looking after all new EMEA clients who have signed up within the past 0-2 years. Once a client has been subscribing to the platform for over 2 years, one of your colleagues in the Customer Success team will then take over the client. There will be a … client base of around 100 clients at any one time (brands, media owners, agencies). Their system will flag up those clients with the least regularly of usage so you will be prioritise them. The role is all about building and maintaining relationships. You won't be doing any selling, although you will naturally provide the Account Management team More ❯
Job Title: Private Wealth ClientOnboarding Administrator Job Details Date: 11 Oct 2024 Sector: FINANCIAL MARKETS Type: Permanent Location: London Salary: £50,000 - 55,000 per annum Email: Ref: DB 11/10/2024 Company Overview A Wealth and Asset Management company based in the City of London is seeking an experienced Senior Client Services … Administrator to work with Investment Managers in the Private Client team. The role involves delivering high-quality client service and suggesting improvements to the department's working practices. Role Details This is a hybrid role, with 3 days in the office and 2 days working from home. Responsibilities Work closely with Investment Managers from the start of the … client relationship to discuss requirements, arrange account opening, liaise with internal teams and third parties, and maintain ongoing contact with clients. Maintain existing client accounts, including AML reviews, amendments to agreements, sub-accounts, and record keeping. Liaise with third parties regarding custodial matters and the opening of derivative and FFX accounts. Develop ongoing relationships with clients where appropriate. More ❯
Hazeltree is committed to delivering exceptional value and cutting-edge technology solutions to the financial services industry. Job Overview We are seeking an Implementation Project Manager to join our Client Services team in London. This role is critical in leading the onboarding of private market clients to Hazeltree’s innovative treasury platform. The ideal candidate will drive … seamless client transitions, optimize workflows, and ensure successful implementations that maximize the value of our solutions. This is an exciting opportunity to work closely with top-tier investment firms, build strong client relationships, and contribute to the continuous improvement of our onboarding processes. Key Responsibilities ClientOnboarding & Implementation Lead the end-to-end … implementation process for private market clients, ensuring a smooth and efficient transition to Hazeltree’s platform. Customize workflows and solutions to align with client needs and financial operations. Project Management & Execution Manage multiple client implementations simultaneously, tracking progress, timelines, budgets, and resources. Drive projects to completion with a focus on quality, efficiency, and client satisfaction. ClientMore ❯
Globallink Client Implementation & Service Officer page is loaded Globallink Client Implementation & Service Officer Apply locations London, England BOSTON time type Full time posted on Posted Yesterday time left to apply End Date: August 29, 2025 (30 days left to apply) job requisition id R-774420 Who we are looking for The ClientOnboarding Function within … Globallink is key to the success of the organization. This role acts as a valued partner to the Client Acquisitions, Product Sales, Contract Administration and Support Teams in the onboarding of GlobalLink clients, addressing inquiries and ensuring all elements of the onboarding process have been completed in an accurate and timely manner. Why this role … us if making your mark in the financial services industry from day one is a challenge you are up for. What you will be responsible for As a Globallink Client Implementation & Service, Officer, you will • Assist in the development, documentation, and management of a controlled, efficient and standardized Client Platform Onboarding process for GlobalLink • Advance the More ❯
is the global leader in cloud-based mobility solutions, dedicated to delivering innovative solutions and unparalleled service to clients worldwide. We are committed to driving success through exceptional software, client experiences and strategic partnerships. Our team collaborates with clients in the public and private sectors, leveraging technology solutions, and digital transformation to address their most challenging issues. ABOUT THE … ROLE Reporting to the Global Client Success Senior Manager, the Global Client Success Manager will be the day-to-day contact for our clients and Global Client Success teams (GCS) in delivering exceptional service and support to our global client base throughout the entire client lifecycle. The role plays a critical role in driving seamless … clientonboarding, ongoing delight and retention, and growth of our products and services through proactive engagement and collaboration with our clients at all stakeholder levels. This position will be in a hybrid work setup. No sponsorships available. RESPONSABILITIES: Serve as the primary point of contact for a portfolio of global clients and GCS teams, ensuring exceptional service More ❯
Job Summary We are looking for a Business Analyst to support our sales and client success teams by bridging business needs with technology solutions. This role focuses on pre-sale support, including gathering requirements, conducting product demos, assisting in product scoping, and ensuring successful client onboarding. You will work closely with internal stakeholders and clients to ensure our … solutions are aligned with client needs and deliver maximum value. Job Description Collaborate with internal teams and clients to gather and clarify business requirements, define scopes, and align expectations with project goals. Support the sales team during pre-sale by identifying client needs and proposing effective solutions based on product capabilities. Deliver tailored product demonstrations that highlight relevant … features and client-specific use cases. Maintain and update demo and test accounts to reflect the latest product functionalities. Set up and configure test environments for clients, providing clear usage guidelines and ensuring smooth testing experiences. Respond to client inquiries regarding workflows, system capabilities, and customization possibilities. Join technical sales meetings and lead product-related Q&A; assist More ❯
Job Summary We are looking for a Business Analyst to support our sales and client success teams by bridging business needs with technology solutions. This role focuses on pre-sale support, including gathering requirements, conducting product demos, assisting in product scoping, and ensuring successful client onboarding. You will work closely with internal stakeholders and clients to ensure our … solutions are aligned with client needs and deliver maximum value. Job Description Collaborate with internal teams and clients to gather and clarify business requirements, define scopes, and align expectations with project goals. Support the sales team during pre-sale by identifying client needs and proposing effective solutions based on product capabilities. Deliver tailored product demonstrations that highlight relevant … features and client-specific use cases. Maintain and update demo and test accounts to reflect the latest product functionalities. Set up and configure test environments for clients, providing clear usage guidelines and ensuring smooth testing experiences. Respond to client inquiries regarding workflows, system capabilities, and customization possibilities. Join technical sales meetings and lead product-related Q&A; assist More ❯
process-driven Director of Implementation to lead the onboarding and successful implementation of UK clients within our Corporate Payments business. This leader will manage the delivery of clientonboarding for our AP automation, FX, and corporate card solutions, working closely with Sales, Product, and Customer Success teams. They will drive operational excellence, optimize delivery timelines … and ensure seamless integration of our products into client systems and processes. The ideal candidate has 5+ years of implementation or onboarding experience in the payments or ERP space, with strong project management skills, client communication abilities, and the capability to align cross-functional teams around delivery goals. This is a hybrid role, requiring regular travel … support and ensure client satisfaction and delivery on time and budget What we need: Experience: 5+ years in implementation, solution engineering, technical pre-sales or customeronboarding roles, with ERP/SaaS/Finance systems Experience working with accounts payable and working on ERP systems is a must AP Automation is preferred Has been in More ❯
Grantham, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
we know the true potential of our market and we'd love to bring you on to the team to support us as we grow. Role at a glance: ClientOnboarding Consultant Grantham, Lincolnshire Office Based 2/Hybrid Working/Travel to Client Sites as Required £40,000 - £50,000 Depending on Experience Plus Complete … a result, our team thrives from a more relaxed working environment. If that sounds good to you, then we'd love to hear from you. The Opportunity: As the ClientOnboarding Consultant, you will play a key role in overseeing software implementations, delivering user training, supporting software demonstrations, and providing ongoing customer consultation as needed. To succeed … A strong understanding of business processes, software systems, and how users interact with software will be essential. What your day-to-day might look like: • Customer Requirement Gathering - Understanding client's business needs and identifying opportunities where ERP can be integrated into their processes • Software Implementation - Assemble tailored software solutions and overseeing the software implementation process with the software More ❯
is an exceptional opportunity to join the fastest growing division within a global fintech payments business. The Sales Onboarding Manager will play a critical role in accelerating client activation by bridging the gap between Sales, Compliance, and Onboarding teams, ensuring that new clients are onboarded in a timely, compliant, and service-led manner. You will … clients. With deep knowledge of our regulatory frameworks and industry verticals, you'll be instrumental in helping the business deliver seamless onboarding experiences and foster long-term client engagement from day one. This role is ideal for someone with a background in either sales or compliance who wants to apply that knowledge cross-functionally in a fast … paced, client-facing environment. Responsibilities ClientOnboarding Management Orchestrate the end-to-end onboarding process for new sales clients, ensuring a fast, compliant, and seamless experience. Serve as the point of contact for Sales Executives during onboarding, providing them with ongoing guidance on risk requirements, timelines, and documentation needs. Coordinate with Compliance More ❯
Product, Program, and Project Management (Non-Technical) The Client Services function provides industry-leading operational support to Visa's clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa's clients, providing expertise to … support and successfully grow their business. Within Client Services, the Client Lifecycle Operations Team in Europe is made up of services covering ClientOnboarding, Licensing, Risk Lifecycle Management, Card Design and Cobrand. The team provide operational support to clients, entailing specialised knowledge regarding Visa licenses. Our clients are primarily financial institutions and fintechs. Risk Lifecycle … Management supports clientonboarding activities ensuring that new clients adhere to fundamental risk management measures to safeguard against fraud and mitigate other risks. The Risk Lifecycle Management team also review clients' activities upon changes to their Visa Licence. The Ecosystem Risk Senior Consultant is the senior subject matter expert for the Risk Lifecycle Management function. The Senior More ❯
Client Success Administrator Department: Customer Success Employment Type: Permanent Location: Morden, UK Reporting To: Client Services Support Manager Description The Client Success Administrator plays a key role in ensuring the seamless onboarding, support, and retention of clients by providing essential administrative support to the Client Success team. In this dynamic and collaborative role, you … ll work closely with Client Success Executives, the Client Success Manager, Business Development Managers, and Account Managers to help drive client satisfaction and business growth. Your work will be instrumental in enhancing team efficiency and ensuring an exceptional client experience across every touchpoint. This is an excellent opportunity for someone eager to build a career in … client success or account management. As part of our growing team, you'll benefit from structured development pathways, exposure to various areas of the business, and the chance to progress into more senior client-facing roles. By joining us, you'll become part of a passionate, supportive team that genuinely values collaboration and individual contributions. You'll gain More ❯
we change the way we think and work, by connecting systems and people, while committing to our vision and each other. We are now looking to recruit an experienced Client Success Manager to join our global team. Position Overview: The Client Success Manager is responsible for owning the end-to-end client experience. This is primarily focused … on clientonboarding but includes ensuring our clients follow a structured process throughout their relationship with Sonata One. You will be working as part of our a newly created client success team, reporting to the Head of CRM. Client success are responsible for handling operational escalations, working with our operations and technology leads to ensure … we're delivering on client expectations, and project managing any ongoing client work. We aim to give our clients a white glove customer experience, and this needs to be standardised for all clients globally. The Client Success team was introduced in September 2023 and it's pivotal as we evolve the process in line with our growth. More ❯
Quick Registration First Name Last Name e-mail Phone Sector Location Our client is looking for a Credit Control Manager. Private Client Investment Management Trainee. Our client is a Global Financial Broking firm in London. ClientOnboarding KYC Associate. 5 days a week in London. Date: 1 Aug 2024 Sector: ADMINISTRATION Type: Permanent Location … looking for an additional person within the compliance/onboarding team. Some previous exposure to compliance or AML activities is essential. The Compliance Team provides specialist guidance, clientonboarding, and supports the implementation of policies and processes that are reflective of the firm's regulatory and legislative environment. The team of three works closely with … onboarding solution, including sending out identification links and collecting the required information. Onboarding new clients accurately and in a timely manner, reviewing existing clients, ensuring client records are updated, and supporting documentation is suitable and filed correctly within the AML database. Setting up clients on the practice management database, ensuring adherence to procedures including anti More ❯
positioning, and commercial closing. Engage key decision-makers (CFOs, Finance Directors, Treasurers) and tailor sales approach to position Moneycorp's FX and payment solutions. Drive consistent revenue generation and clientonboarding activity in line with monthly targets. Work with strategic partners to identify and establish deep and long-lasting reciprocal relationships. 2. Sell Through Insight and Market … Understanding Develop working knowledge of FX markets, macroeconomic themes, and client-specific treasury drivers. Guide clients through the benefits of FX risk management and payment optimisation. Share relevant insights to enhance client credibility and improve conversion rates. Teach clients on product fit and practical use of solutions to support their business goals. 3. Lead Activity and Pipeline Management … Maintain high outbound sales activity levels across outbound calls, meetings, and sales campaigns. Use CRM to accurately track pipeline stages, revenue forecasts, and client engagement. Convert self-sourced opportunities and collaborate with internal campaigns to maximise deal flow. 4. Coordinate Internal Execution and ClientOnboarding Manage internal stakeholders including compliance, credit, and onboarding teams More ❯
About the Role: Client Manager triResolve Associate - Italian Speaking Department: Client Services TriResolve Reporting To: Client Services Team Leader triResolve Role Summary: The candidate will have both a meticulous attention to detail and an understanding of financial products. Knowledge about OTC derivatives, risk and technical ability is desirable. Good written and verbal communication skills in English are … a must. Candidates with prior experience of collateral management, fund administration and/or regulatory are especially welcome to apply for the position. The triResolve Client Relationship and Services team is the first line of contact for our clients with regards to the delivery of the triResolve OTC derivative portfolio reconciliation service. The Client Manager will provide support … to our clients and work closely with the product, business, development and sales teams globally and thus the role varies to account for regional characteristics. Client Relationship and Services is responsible for the smooth and timely running of the triResolve service. This team of dedicated staff is in continuous dialogue with major financial institutions worldwide, as well as other More ❯
Birmingham, West Midlands, England, United Kingdom
Katie Bard (Angela Mortimer Plc)
My client is our Fin-tech firm with a growing reputation. An opportunity has arisen for a Supplier/ClientOnboarding Advisor to join their dynamic and progressive team. The role will be working two days in office in a lively, entrepreneurial environment. The role requires an individual with strong communication skills who can speak to … you are meeting the highest of expectations. You will have the opportunity to understand and learn about new finance platforms but also how to hand-hold each supplier/client through the process. You will: Contact suppliers/clients directly offering the opportunity to join the process reaching out directly. Understanding and speaking to the decision maker. Maintain relationships … first point of contact for dealing with any queries, escalations and clarification Applicants will be confident speaking to external clients in an advisory manner and then experience of managing client needs from start to finish. Katie Bard is acting as an agency and s an equal opportunity. More ❯
passionate about financial operations? If so, we have a remarkable opportunity for you! Based in the vibrant city of Dubai, but with the flexibility of a global reach, our client is a leading entity specialized in FinTech solutions and pioneering technology. The Head of Back Office Operations plays a pivotal role in keeping everything running smoothly behind the scenes. … From managing invoicing, settlements, payments, and client reporting to overseeing onboarding and offboarding, this position ensures top-notch efficiency, accuracy, and compliance across all business lines. What your responsibilities will include: Lead and optimize invoicing, payment settlements, financial reconciliations, and client reporting processes across multiple business units, ensuring seamless execution and precision. Implement rigorous financial and … operational controls to ensure compliance and mitigate operational risks Keep the integrity and accuracy of internal information and client data with robust controls and regular audits. Design and refine back-office processes to boost efficiency, scalability, and streamline operations through lean process improvements. Collaborate closely with finance, legal, compliance, customer support, and tech teams to align workflows, enhance cross More ❯
Quick Registration: First Name , Last Name , e-mail , Phone , Sector, Location Our client is a Global Financial Broking firm in London . Positions available include: ClientOnboarding KYC Associate (5 days a week) Administration Assistant - Financial Services Financial Market Making Company Wealth and Asset Management Firm Secretary/Administrator - leading City consultants Date: 5 May … support to the Partner and Director, including proactive diary management Supporting the team with administration tasks Assisting with monthly billing, cash collection, and financial obligations Arranging 'case surgeries' for client meetings Supporting clientonboarding processes Answering calls professionally and taking detailed messages Handling incoming post, scanning, photocopying, and filing documents Participating in team operations and process More ❯
Our client is a leading specialist asset manager renowned for its commitment to sustainable investing and delivering exceptional service to private clients. With over £20 billion in assets under management and a strong reputation built over more than 35 years, the firm prides itself on forging long-term, transparent relationships with both clients and employees. As part of ongoing … growth, they are looking to hire a Private Client Administrator to join their close-knit team in London. Role Overview The Private Client Administrator will work closely with the Private Administration team to deliver high-quality service to private clients and internal stakeholders. This is an excellent opportunity for someone with solid client service experience looking to … join a collaborative, sustainability-focused investment manager. Key Responsibilities: Complete daily operational tasks, including control reports and data feeds Assist with onboarding new client accounts and eventually manage own clientonboarding processes Maintain and develop relationships with a small book of existing clients Support periodic reviews and due diligence processes, including verification checks and More ❯
our partnerships with existing top enterprise clients. This is an opportunity to join a growing company of talented and committed individuals, unified in the common goal of exceeding our client's expectations. Our Values At Elemica, we believe that embodying our values is essential for all team members. These qualities show up in our interactions with each other, our … well as a global team approach to problem solving and knowledge sharing. What You'll Do Project Managers at Elemica are responsible for the hands-on project management of clientonboarding projects and change requests using a combination of Agile and Waterfall methodologies. Lead the requirements gathering process for the implementation of the appropriate solutions Manage coordination … remains current and relevant to the customers, and that opportunities for expansion of the business are identified Proactively build successful internal and external working relationships Coordinate the execution of client testing activities: Facilitate end-to-end partner testing Ensure the client and trading partners can transact on the Elemica network Take an active role in troubleshooting problems discovered More ❯
Do you possess previous Customer enagagmenent experience in a SAAS environment? Are you motivated to work in a fast-paced customer centric environment? About Our Client A dynamic and purpose-led financial services company based in London, with a mission is to empower the industry to make better decisions for superior long-term outcomes. With over 4,000 professionals … the role is extremely diverse and working as a part of a vibrant and engaging team: Sales Handoff & CRM Management Oversee smooth transition from Sales to Customer Success Create client accounts and maintain accurate CRM records 2. Understanding Client Needs Capture the client's goals and reasons for choosing the in-house platform 3. ClientOnboarding … Ensure clients are set up for success from day one 4. Product Engagement & Adoption Monitor usage and encourage active engagement Provide guidance on new features and ongoing training 5. Client Relationship Management Own a portfolio of clients, conducting regular check-ins Address concerns and provide strategic support Act as a trusted advisor and voice of the customer 6. Internal More ❯
we're going. How we get there is up to us. Join us and help Take Us There. The Role The Team Lead, EMEA Customer Operations will support the Client & Account Services Manager, EMEA & APAC in the delivery of a central first-line Client Service and Operational Support to our EMEA clients. As Team Lead, this individual will … senior capacity to ensure participants, trading operations, technical onboarding and MiFID II requirements are met. Additionally, the Lead will focus on trading system functionalities, global trading protocols, client satisfaction, client account services, automation and individual and team development. How You'll Help Take Us There Perform general day-to-day support (1st Line) of EMEA trading … queries e.g., PII - in line with MiFID II, Allocations and Fund accounts Support production inquiries/test trades New platform release and sanity checks Act as oversight for EMEA Client Due Diligence workflow Work with key stakeholders across the business to ensure CDD policy is adhered to Monitor and report against relevant KPIs Ensure that tooling (Loopio) is maintained More ❯
Bracknell, England, United Kingdom Hybrid / WFH Options
TEKsystems
Role Outline Onboarding Associate’s provide the highest level of customer service to our contractors … Sales partners and internal teams. They are a contractor’s sole point of contact during the onboarding process and are responsible for ensuring both Allegis Group and Clientonboarding requirements are fully completed for all candidate’s before starting their assignment. Onboarding Associate’s execute a range of background checks, liaising with third … reports directly to the Onboarding Manager. Core Responsibilities Completion of candidate background checks including but not limited to, referencing, criminal, education, employment and credit checks Adhere to Client and internal on-boarding requirements Issue contracts to candidates in line with internal and client procedures Audit and administration of provided documents to ensure they meet internal policies More ❯