Reading, England, United Kingdom Hybrid / WFH Options
Thames Water
award-winning team you’ll help the business become an intelligent, connected organisation in order to deliver our digital transformation and turnaround. The Incident Management Lead will be an experienced IT Service Management professional with responsibilities to support the delivery of Incident Management in a 24x7 operational … environment supporting all Thames Water business areas. The role will ensure that all Incident Management process activities are fit for purpose to meet the needs of the Thames Water Business. What you’ll be doing as an Incident Management Lead Support the delivery of the Incident Management process, priority matrix, procedures and guidelines Assist in managing the Incident Management Process and ensure it is delivered to the agreed level of performance to support service availability Act as the focal point for Incident Management for Thames Digital, acting as the key contact and escalation point more »
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Set2Recruit
team acting as part of a service desk and incident operation, working within Service/Operational Level Agreements and Availability. Experience of a risk management and a risk-based approach to service management. Strong relationship building, influencing, and negotiating skills with Suppliers, Internal IT and wider Business stakeholders. Ability … collaborate with staff at all levels to work either as part of a team or independently as required by the task at hand. Excellent management knowledge and skills (Example: delegation, influencing, coaching, performance, conflictmanagement). Demonstrable strategic thinking. In depth technical experience working in application development … team acting as part of a service desk and incident operation, working within Service/Operational Level Agreements and Availability. Experience of a risk management and a risk-based approach to service management. Strong relationship building, influencing, and negotiating skills with Suppliers, Internal IT and wider Business stakeholders. Ability more »
Warrington, Cheshire, North West, United Kingdom Hybrid / WFH Options
Set2Recruit
team acting as part of a service desk and incident operation, working within Service/Operational Level Agreements and Availability. Experience of a risk management and a risk-based approach to service management. Strong relationship building, influencing, and negotiating skills with Suppliers, Internal IT and wider Business stakeholders. Ability … collaborate with staff at all levels to work either as part of a team or independently as required by the task at hand. Excellent management knowledge and skills (Example: delegation, influencing, coaching, performance, conflictmanagement). Demonstrable strategic thinking. In depth technical experience working in application development … team acting as part of a service desk and incident operation, working within Service/Operational Level Agreements and Availability. Experience of a risk management and a risk-based approach to service management. Strong relationship building, influencing, and negotiating skills with Suppliers, Internal IT and wider Business stakeholders. Ability more »
strong experience working in the ETRM space – focusing on Openlink Endur. Role & Responsibilities: They are seeking an Team Lead to oversee the Commodities - Trade Management team, which includes Openlink Endur software engineers, trade support engineers, and generalist software engineers. Forming a critical component of the trade management and … people leadership, technical expertise, project ownership, and hands-on involvement in development and support activities. The ideal candidate will possess a blend of people management skills, technical acumen in Openlink Endur, software development experience, and an understanding of systems architecture and distributed systems. Lead and mentor a team of … variety of skill sets, fostering a culture of excellence, innovation, and continuous improvement. Use strong leadership skills in mentoring, coaching, feedback, development, negotiation, and conflictmanagement to enhance team performance and help people have a great experience in their work life. Lean on Openlink Endur experience to provide more »
City of London, England, United Kingdom Hybrid / WFH Options
Cyber Security Jobsite
listener, use powerful questions and know when to switch between stances; Facilitative - must be able to both lead and support the team; Competent in conflictmanagement and resolution - must be able to facilitate discussion and consider alternatives or different approaches; Assertive - must be able to ensure Agile practices … Capabilities is the engine that keeps the business moving forward. It is the largest area of Digital Intelligence, containing our Engineering, Consulting and Project Management teams that design and implement the defence solutions and digital transformation projects that make us a globally recognised brand in both the public and more »
legacy architecture, API's and cloud infrastructure. Aptitude for building highly collaborative internal and external stakeholder relationships, with both the ability to deal with conflictmanagement and to influence key stakeholders. Ability to support and lead scrum team activities and ceremonies to ensure delivery of team goals. Ability more »
reporting and change programs. Previous experience as a consultant or in customer-facing roles (internal or external). Strong organizational, multi-tasking, and time-management skills. Experience in negotiation, influence, mediation, and conflict management. Desire to improve current solutions. Focus on delivering customer service and quality solutions. If more »
Uxbridge, West London, United Kingdom Hybrid / WFH Options
Confidential
in a similar role. Business proficient in English (verbal and written). Good understanding of Global, Country/Regional Clinical Research guidelines. Effective time management, organizational and interpersonal skills, conflict management. Effective communication with external customers (e.g., sites and investigators). Able to work independently. We care about more »