1 to 25 of 78 Permanent Conflict Resolution Jobs in the UK

Oversee the entire case management lifecycle, ensuring adherence to ITIL best practices, contract specifications, and service level agreements (SLAs). Maintain and enhance customer satisfaction ratings through exceptional case resolution practices, regularly reviewing feedback to drive continuous improvement. Monitor and report on key performance indicators (KPIs) related to case operations and consultant utilization, implementing strategies for optimization. Serve as … performing team. Drive thought leadership in ITIL best practices, sharing knowledge internally and externally to reinforce our market position as industry leaders. Manage conflicting demands efficiently, demonstrating exceptional negotiation, conflict resolution, and relationship management skills. Participate is the daily solutioning to maintain a utilization target of 50% and act as a role model for the team in terms … organisations with the ability to formally present to senior client and conference audiences Excellent skills in managing conflicting demands and performing effectively in complex and difficult situations, including negotiation, conflict resolution and relationship management Sound commercial understanding of utilisation within a services organisation and the importance of these targets Excellent written and oral communication skills Nice to have More ❯

and stakeholder reviews. Change & Risk Management: Lead change control processes, ensuring scope, cost, and schedule impacts are assessed and communicated. Identify, assess, and mitigate project risks and issues proactively. Conflict Resolution: Navigate and resolve conflicts across teams, stakeholders, and suppliers with diplomacy and fairness. Foster a collaborative environment that encourages open communication and problem-solving. Governance & Reporting: Maintain More ❯

and stakeholder reviews. Change & Risk Management: Lead change control processes, ensuring scope, cost, and schedule impacts are assessed and communicated. Identify, assess, and mitigate project risks and issues proactively. Conflict Resolution: Navigate and resolve conflicts across teams, stakeholders, and suppliers with diplomacy and fairness. Foster a collaborative environment that encourages open communication and problem-solving. Governance & Reporting: Maintain More ❯

and stakeholder reviews. Change & Risk Management: Lead change control processes, ensuring scope, cost, and schedule impacts are assessed and communicated. Identify, assess, and mitigate project risks and issues proactively. Conflict Resolution: Navigate and resolve conflicts across teams, stakeholders, and suppliers with diplomacy and fairness. Foster a collaborative environment that encourages open communication and problem-solving. Governance & Reporting: Maintain More ❯

Finance, Supply Chain, and Customer domains. Familiarity with tools and technologies such as:- JIRA, Confluence, Smartsheet, Monday.com .NET, front-end frameworks, automation tools (advantageous) Excellent communication, stakeholder management, and conflict resolution skills. Experience drafting SoWs, managing dependencies, and working with external vendors. Preferred Qualifications PMP or equivalent certification. Experience with Scaled Agile, PI Planning, and Agile metrics (e.g. More ❯

planning discussions. Team Dynamics. You are aware of how team dynamics affect delivery and actively contribute to creating a positive team environment. You recognise and raise early signs of conflict and are developing your mediation and conflict resolution skills. You seek feedback and support from more experienced colleagues when navigating challenging team situations. Agile Delivery. You have More ❯

Leadership • Strong decision-making and prioritization skills. • Ability to balance speed and quality under business pressures. • Strong communication with both technical and non-technical stakeholders, especially in regulated contexts. • Conflict resolution and emotional intelligence. Domain • Experience with financial regulations (e.g., PCI-DSS, GDPR, PSD2). • Familiarity with fintech standards and third-party integrations (e.g. Decision Engines, ID&V More ❯

Bitbucket) for project tracking and reporting. Knowledge/Skills Leadership & People Management Strong track record as a people manager, including setting objectives, conducting reviews, and ensuring accountability. Skilled in conflict resolution and building a collaborative team culture. Process & Delivery Expertise in SDLC management across both Waterfall and Agile-inspired practices. Skilled in structuring Work Breakdown Structures (WBS) for More ❯

Bitbucket) for project tracking and reporting. Knowledge/Skills Leadership & People Management · Strong track record as a people manager, including setting objectives, conducting reviews, and ensuring accountability. · Skilled in conflict resolution and building a collaborative team culture. Process & Delivery · Expertise in SDLC management across both Waterfall and Agile-inspired practices. · Skilled in structuring Work Breakdown Structures (WBS) for More ❯

technical skills across IT. • Ability to interpret regulations and laws and communicate effectively to all levels of the organisation. • Excellent presentation, project management, problem-solving, training/coaching, and conflict resolution skills. • Ability to track and manage numerous parallel projects and activities. • Ability to work successfully in a cross-functional team environment. • Excellent stakeholder management. There's been More ❯

technical skills across IT. • Ability to interpret regulations and laws and communicate effectively to all levels of the organisation. • Excellent presentation, project management, problem-solving, training/coaching, and conflict resolution skills. • Ability to track and manage numerous parallel projects and activities. • Ability to work successfully in a cross-functional team environment. • Excellent stakeholder management. There's been More ❯

end) Work at Lead level within the team Responsible for the fortnightly technical output Collaborating with Product Owners on tactical delivery Drive Agile across the team Mentoring, coaching, training, conflict resolution, etc Experience Required - Excellent hands on knowledge of C#/.net Strong engineering architecture, design patterns and principles. Proven ability of designing and developing microservices and distributed More ❯

technical skills across IT. • Ability to interpret regulations and laws and communicate effectively to all levels of the organisation. • Excellent presentation, project management, problem-solving, training/coaching, and conflict resolution skills. • Ability to track and manage numerous parallel projects and activities. • Ability to work successfully in a cross-functional team environment. • Excellent stakeholder management. There's been More ❯

technical skills across IT. • Ability to interpret regulations and laws and communicate effectively to all levels of the organisation. • Excellent presentation, project management, problem-solving, training/coaching, and conflict resolution skills. • Ability to track and manage numerous parallel projects and activities. • Ability to work successfully in a cross-functional team environment. • Excellent stakeholder management. There's been More ❯

SCRUM Master Formal SCRUM Master training and/or certification Excellent facilitation, coaching, and mentoring skills Experience using agile delivery tools (Jira, Trello, or equivalent). Strong interpersonal and conflict-resolution abilities Comfortable working across cross-functional teams, including remote or distributed squads Ability to influence without authority and communicate the "why" behind agile practices More ❯

SCRUM Master Formal SCRUM Master training and/or certification Excellent facilitation, coaching, and mentoring skills Experience using agile delivery tools (Jira, Trello, or equivalent). Strong interpersonal and conflict-resolution abilities Comfortable working across cross-functional teams, including remote or distributed squads Ability to influence without authority and communicate the "why" behind agile practices More ❯

Product Owners on backlog refinement and effective product planning Drive innovation by fostering creativity and problem-solving within teams Create an open, transparent environment that supports trust and constructive conflict resolution Collaborate with fellow Scrum Masters to strengthen cross-team alignment Advocate, train, and coach the wider business in Agile principles and practices Requirements Demonstrated experience as a More ❯

across such projects Ability to manage and prioritise multiple tasks efficiently Critical thinking, analytical and forecasting skills, particularly in relation to project start dates, revenue projections and gross margin Conflict-resolution and problem-solving skills, with a focus on mitigating delays that could impact project initiation and revenue Excellent interpersonal interaction skills (effective communication, negotiation, collaboration, the ability More ❯

Location: Milton Keynes Compensation: £50,000/year Description As the Customer Support Manager, you will lead the frontline of our customer support operations, ensuring timely, effective, and empathetic resolution of user issues. You'll look after a team of 9 support analysts, including 1 team lead, to oversee helpdesk systems and workflows, and drive continuous improvement in service … coach, and develop a team of support analysts to deliver exceptional service across multiple channels (email, chat, phone, ticketing). Monitor ticket queues, escalate critical issues, and ensure timely resolution of customer problems. Maintain and optimise helpdesk tools and knowledge base content to improve efficiency and self-service. Analyse support trends and customer feedback to identify areas for improvement … Ensure progress and satisfaction through NPS and CSAT scores, consulting with relevant colleagues if any projects and/or tickets are halted and have accountability on the progression and resolution of these to deadlines. Understand any gaps in the market or improvements to products needed due to feedback from customers to drive evolution Collaborate with the rest of the More ❯

outsourced partners is essential Strong stakeholder management skills Experience in working in regulated environments Proactive in resolving business problems, making decisions and identifying priorities Advanced communication, problem solving, negotiation, conflict resolution skills Self-motivated with the ability to adapt to change and competing demands Able to work effectively with minimal supervision, taking ownership of tasks large and small More ❯

performing teams and third-party relationships, particularly with an MSP Strong communication skills, with the ability to translate technical concepts for non-technical audiences Skilled at stakeholder management and conflict resolution Ability to align IT initiatives with business objectives to drive measurable value. Analytical mindset with a focus on innovation and continuous improvement. The role may require occasional More ❯

or framework. Excellent stakeholder management and collaborative working skills. Ability to work comfortably and influence across multiple levels of the business and externally. Strong interpersonal and relationship-building skills. Conflict resolution and coaching skills. Flexibility and adaptability. Excellent organizational and planning abilities. Knowledge of CDM requirements. Experience of working with NEC4 contracts. Knowledge of environmental regulations. Ability to More ❯

and exceptional customer experiences Analytical mindset to interpret data and turn insights into action Strong leadership, communication, and interpersonal skills to inspire and develop people Calm under pressure with conflict resolution and decision-making skills Experience with APIs, integrations, cloud solutions, and support tools (e.g., Zendesk, Intercom, Freshdesk) Solid understanding of CRM and support ticketing systems Excellent problem More ❯

programming Strong understanding of best practices for data consistency and governance Awareness of relevant approaches for data management. Interpersonal Exceptional communication and relationship-building skills. Strong problem-solving and conflict resolution abilities. Ability to work collaboratively with diverse teams across the organisation. Organisational High level of attention to detail and accuracy. Effective time management and ability to prioritise More ❯

and grievances effectively and discreetly. Conduct thorough investigations into employee complaints, working collaboratively to provide fair solutions in line with company policies and procedures. Assist in the mediation and resolution process of employee disputes, ensuring alignment with Stripe's core values and compliance frameworks. Lead the administration of investigation, grievance and disciplinary processes across EMEA. HR Compliance: Support HR … reasoning and sound judgment required. Ability to be a coach, mentor, advise, and partner with stakeholders at varying levels of seniority. Strong knowledge of ER, labor relations, training, and conflict resolution, along with direct experience leading complex global investigations at all levels, including executive level. Excellent attention to detail. Ability to work independently and collaboratively within a team More ❯