16 of 16 Permanent Critical Success Factor Jobs in the UK

Senior Customer Success Manager page is loaded Senior Customer Success Manager Apply locations London, UK Full time Posted 3 Days Ago Job Requisition ID: JR546 About Us Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company … s Automation Success Platform is powered with specialized AI, generative AI, and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service, and accelerate … its vision to fuel the future of work by unleashing human potential through AI-powered automation, learn more at . The Sr. Customer Success Manager is focused on ensuring our customers' success in the UK, driving growth and adoption of our technology, boosting renewals, and gleaning More ❯

to minimize impact to service availability Attends post implementation meetings to collect improvement suggestions for future releases. Responsible for the compliance to client Critical Success Factors/KPIs associated with the Release Co-Ordinator function. Education & Experience: Bachelor's degree in IT, Computer Science, Business, or … functional teams and stakeholders. Strong communication and interpersonal skills to develop and maintain stakeholder relationships. Ability to manage escalations and resolve conflicts efficiently. Critical thinking and problem-solving abilities for managing release risks and back-out plans. Strong attention to detail and documentation management throughout the release lifecycle. More ❯

our core sectors. • Strong academic record including a third level degree • Experience of client facing roles with evidence of stakeholder engagement and communication success Desired Criteria • Strategy implementation including the design and development of long-term strategic roadmaps, implementation planning, critical success factors and … range of discounts, offers and promotions. Plus, we offer: • Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. • Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. • Transformative leadership: We'll More ❯

our core sectors. • Strong academic record including a third level degree • Experience of client facing roles with evidence of stakeholder engagement and communication success Desired Criteria • Strategy implementation including the design and development of long-term strategic roadmaps, implementation planning, critical success factors and … range of discounts, offers and promotions. Plus, we offer: • Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. • Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. • Transformative leadership: We'll More ❯

present robust and evidence-based messages Develop and produce high quality output against project objectives and meet tight deadlines Skills and attributes for success To qualify for the role you must have A solid backgroundwith a consulting firm or in industry, ideally with experience in one or more … our core sectors Strong academic record including a third level degree Experience of client facing roles with evidence of stakeholder engagement and communication success Ideally, you'll also have some experience of delivering elements of projects such as: Strategy implementation including the design and development of long-term … strategic roadmaps, implementation planning, critical success factors and development of best practice models to integrate strategy delivery. Conducting trend analyses to assess current market landscape, identifying growth levers, visioning and prioritising to develop a set of strategic choices, and guiding organisations through business model reinvention. Operating More ❯

the defined approval process Investment governance, portfolio planning and orchestration of delivery Support the creation of the business case ensuring business benefits and critical success factors are clearly identified Assist the business in creating strategy and determine portfolio of projects to deliver the strategy Visibility of More ❯

everyone. Job Description What you get to do in this role: Profound knowledge and experience in managing and exceeding Support KPI's and critical Technical Support Metrics - CSAT, Time to Resolution (TTR), Backlogs etc. Lead efforts to hire, develop, and build a technical team. Oversight and participation in … collaboration. Own and bring to conclusion customer escalations by working with cross-teams in Support, development and operations team. Drive daily incident management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences. Represent the Platform, Product and ServiceNow effectively with … capability of having successfully delivered on support metrics and managed support team. Customer first Mind set and a "Get it done" attitude are critical success factors for this role. Demonstrated ability to provide exceptional internal and external customer care. Proven ability to create and implement programs More ❯

and proactively manages client satisfaction, becoming a trusted advisor and escalation point. Key Responsibilities : Ensure SLA/KPI adherence and align them with critical success factors (CSFs). Allocate and oversee resources, manage distributed teams, and ensure adherence to best practices. Build strong relationships with internal … and implementing improvements. Provide detailed internal reporting, manage risk, and maintain SOC compliance. Align with company culture, motivate teams, celebrate milestones, and share success stories. We'll provide you with the opportunity to grow your expertise in an environment that supports you, your life and your career. We … life insurance Flexible/hybrid working options What we're looking for Skills and Behaviours : Management & Problem Solving : ITIL-certified with strong organizational, critical thinking, and people management skills. Client Service : Ability to simplify problems, deliver succinct feedback, and ensure high client satisfaction. Communication : Proficient in English, with More ❯

at all levels including verbal and written establishing clear understanding, expectations, and involvement building trust and operating with integrity Accountability for milestone tracking, critical success factors and resource allocation Proactively manage all risks, issues, constraints, assumptions, and dependencies · Understand business needs/requirements and interpret into More ❯

at all levels including verbal and written establishing clear understanding, expectations, and involvement building trust and operating with integrity Accountability for milestone tracking, critical success factors and resource allocation Proactively manage all risks, issues, constraints, assumptions, and dependencies · Understand business needs/requirements and interpret into More ❯

up on quotes and proposals Suppliers 20% Product training New product sourcing Good Housekeeping IMS and Quality Policy awareness and development BTO participation Critical Success Factors Achievement of revenue and profit targets Working to agreed margin targets Building and enhancing effective relationships Effective management of customer More ❯

Project Engineer role offers genuine long-term progression and career development within a first-class manufacturing environment. Role & Responsibilities: Managing the technical/critical success factors of any given project for its lifetime within the company. In-depth planning of projects. Design of cryogenic equipment, or More ❯

Project Engineer role offers genuine long-term progression and career development within a first-class manufacturing environment. Role & Responsibilities: Managing the technical/critical success factors of any given project for its lifetime within the company. In-depth planning of projects. Design of cryogenic equipment, or More ❯

Project Engineer role offers genuine long-term progression and career development within a first-class manufacturing environment. Role & Responsibilities: Managing the technical/critical success factors of any given project for its lifetime within the company. In-depth planning of projects. Design of cryogenic equipment, or More ❯

followed during the project management lifecycle. Skills/Responsibilities: To be successful in this role you will need to: Accountability for milestone tracking, critical success factors and resource allocation Proactively manage all risks, issues, constraints, assumptions, and dependencies Understand business needs/requirements and interpret into More ❯

followed during the project management lifecycle. Skills/Responsibilities: To be successful in this role you will need to: Accountability for milestone tracking, critical success factors and resource allocation Proactively manage all risks, issues, constraints, assumptions, and dependencies Understand business needs/requirements and interpret into More ❯