1 to 25 of 1,249 Permanent Customer Engagement Jobs in the UK

Microsoft Dynamics 365 CRM, Power Platform & Copilot Functional Architect

Location
City Of London, England, United Kingdom
combine deep industry expertise with leading technology capabilities to deliver practical solutions that create sustainable value. We help clients address complex business challenges across customer engagement, digital transformation, data and AI, ERP modernisation, sustainability, supply chain and enterprise architecture. Within the UK, BearingPoint has a growing Microsoft practice … delivering business transformation through Microsoft Business Applications, Power Platform, Azure, Microsoft 365 and AI solutions. We work closely with Microsoft to help organisations modernise customer engagement, service operations, employee experience and business processes using Dynamics 365 and Microsoft Copilot. Our Microsoft Business Applications Practice The BearingPoint Microsoft Business ...

Digital Customer Success Manager, Global

Location
Greater London, England, United Kingdom
Digital Customer Success Manager, Global****Do you want to transform customer success through digital innovation?****Are you experienced in shaping scalable customer experiences that drives value?****Location: London or Singapore****About Our Team**The A&G Customer Success Strategy & Operations team is driving the evolution … customer engagement at Elsevier. We partner closely with Customer Success, Operations, Product, and Commercial teams to deliver scalable, data-driven experiences that help customers achieve value throughout their journey. By combining digital innovation, customer insight, and operational excellence, we create impactful programs that improve adoption, customer ...

Marketing Manager (GB) Marketing · Stallingborough HQ

Location
Grimsby, England, United Kingdom
harvi energy monitoring Digital energy management solutions and programmes myenergi Home Energy Management System (HEMS) solutions Working closely with Sales, Product Marketing, Digital Marketing, Customer Care, Distribution Partners and Installers, the Marketing Manager will drive commercial marketing activity across Great Britain through campaigns, customer engagement, sales enablement … marketing plan, translating commercial objectives into market-focused marketing and communications activity Develop integrated marketing and communications plans across consumer, installer, distributor and business customer segments Identify opportunities to increase awareness, engagement, customer adoption and profitable growth Define marketing objectives, KPIs and performance measures aligned to commercial ...

Senior Enterprise Customer Success Manager

Location
Greater London, England, United Kingdom
make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving … from over 100 nationalities, all committed to delivering the future of business spending, together. About the role We’re looking for a Senior Enterprise Customer Success Manager to join our Customer Experience team at Pleo. In this role, you’ll own a portfolio of large, complex, and strategically ...

Customer Marketing Lead

Location
Greater London, England, United Kingdom
treasury and capital market's needs, and adapts as markets evolve. About the Role Working cross-functionally with Product Marketing, Product Management, Sales, and Customer Success, you will own our customer advocacy (references and case studies) strategy, customer communications, and Voice of Customer initiatives. You will … build scalable programs that amplify customer success stories, turn customer insights into engaging content, and create campaigns that drive retention, loyalty, expansion, and customer lifetime value. This role combines strategic thinking with hands‐on execution. We are looking for an experienced customer marketer who can identify ...

Head of Commercial Platforms

Location
United Kingdom
leader accountable for the ETS Commercial Platforms domain within Information Systems. This role provides strategic leadership across the technology landscape that enables commercial growth, customer engagement, digital customer experience, sales effectiveness, and measurable business value across ETS. You will lead the Commercial Platforms domain across business analysis … platform strategy, vendor management, delivery governance, digital customer experience, website technology governance, commercial technology roadmaps, and the ongoing evolution of technology capabilities. While you will provide leadership to a team of Business Analysts, the scope of this role is broader: you will shape the direction, governance, adoption, and value ...

Principal Solutions Consultant - Zeta Marketing Platform

Location
Greater London, England, United Kingdom
Principal Solutions Consultant - Zeta Marketing Platform London, UK Zeta helps enterprise brands connect customer data, intelligence and activation to create better customer experiences and measurable growth. Our Solutions Consulting team brings that proposition to life. We are trusted advisors working at the intersection of sales, technology and customer strategy, helping customers understand what is possible and how to achieve it. We partner closely with Enterprise Sales, Customer Growth, Product, Engineering and Services to translate complex business challenges into differentiated solutions. Through strategic discovery, compelling demonstrations and practical solution design, we help leading brands transform how they ...

Data 360 & Marketing Cloud Developer

Location
Urmston, England, United Kingdom
Salesforce Delivery Unit is one of the fastest growing areas within Capgemini UK and focuses on helping clients realise business value through Salesforce, AI, customer data, digital engagement and marketing transformation.You’ll be working across a wide spectrum of industry sectors, from Consumer Products, Automotive and Retail through … Telecommunications and Public Sector. You’ll work alongside solution architects, technical architects, developers, data engineers, testers, marketing specialists and business stakeholders to deliver innovative customer engagement solutions using Salesforce Marketing Cloud Next and Salesforce Data 360.You’ll experience significant variety in this role. One day you could ...

Salesforce Marketing Cloud Next and Data 360 Developer

Location
Manchester, England, United Kingdom
Salesforce Delivery Unit is one of the fastest growing areas within Capgemini UK and focuses on helping clients realise business value through Salesforce, AI, customer data, digital engagement and marketing transformation. You’ll be working across a wide spectrum of industry sectors, from Consumer Products, Automotive and Retail … Telecommunications and Public Sector. You’ll work alongside solution architects, technical architects, developers, data engineers, testers, marketing specialists and business stakeholders to deliver innovative customer engagement solutions using Salesforce Marketing Cloud Next and Salesforce Data 360. You’ll experience significant variety in this role. One day you could ...

Salesforce Marketing Cloud Next and Data 360 Developer

Location
Woking, England, United Kingdom
Salesforce Delivery Unit is one of the fastest growing areas within Capgemini UK and focuses on helping clients realise business value through Salesforce, AI, customer data, digital engagement and marketing transformation. You’ll be working across a wide spectrum of industry sectors, from Consumer Products, Automotive and Retail … Telecommunications and Public Sector. You’ll work alongside solution architects, technical architects, developers, data engineers, testers, marketing specialists and business stakeholders to deliver innovative customer engagement solutions using Salesforce Marketing Cloud Next and Salesforce Data 360. You’ll experience significant variety in this role. One day you could ...

Salesforce Marketing Cloud Next and Data 360 Developer

Location
Birmingham, England, United Kingdom
Salesforce Delivery Unit is one of the fastest growing areas within Capgemini UK and focuses on helping clients realise business value through Salesforce, AI, customer data, digital engagement and marketing transformation. You’ll be working across a wide spectrum of industry sectors, from Consumer Products, Automotive and Retail … Telecommunications and Public Sector. You’ll work alongside solution architects, technical architects, developers, data engineers, testers, marketing specialists and business stakeholders to deliver innovative customer engagement solutions using Salesforce Marketing Cloud Next and Salesforce Data 360. You’ll experience significant variety in this role. One day you could ...

Salesforce Marketing Cloud Next and Data 360 Developer

Location
Greater London, England, United Kingdom
Salesforce Delivery Unit is one of the fastest growing areas within Capgemini UK and focuses on helping clients realise business value through Salesforce, AI, customer data, digital engagement and marketing transformation. You’ll be working across a wide spectrum of industry sectors, from Consumer Products, Automotive and Retail … Telecommunications and Public Sector. You’ll work alongside solution architects, technical architects, developers, data engineers, testers, marketing specialists and business stakeholders to deliver innovative customer engagement solutions using Salesforce Marketing Cloud Next and Salesforce Data 360. You’ll experience significant variety in this role. One day you could ...

Customer Success Manager - UK & Germany

Location
United Kingdom
worked as a Pharmaceutical Sales Representative, Key Account Manager, Hospital Specialist , Brand Manager or Commercial Excellence professional? Do you enjoy understanding what drives successful customer conversations, uncovering insights from data, and helping others improve performance? Are you excited by the potential of AI to transform the pharmaceutical industry … powered platform helps pharmaceutical leaders understand the quality and effectiveness of interactions between field teams and healthcare professionals. By turning thousands of customer conversations into meaningful insights, we help clients improve execution, coaching, customer engagement and business performance. We’re now looking for a Customer Success ...

Customer Success & Support Geoscientist

Location
Abingdon, England, United Kingdom
opportunity of working for one of the world’s largest providers of products and services to the global energy industry. Job Duties Department: Neftex – Customer Success & Support About the Role Neftex is seeking a Customer Success & Support Geoscientist to help customers maximize the value of their Neftex subscription. … This role combines geoscience expertise, customer engagement, technical support, workflow enablement, and user training to ensure customers successfully adopt and integrate Neftex products into their exploration and subsurface workflows. The successful candidate will act as the primary technical contact for assigned customers, providing onboarding support, workflow guidance, training ...

Senior Dynamics 365 CRM Functional Consultant & Product Owner

Location
Greater London, England, United Kingdom
seeking a highly skilled Dynamics 365 CRM Functional Consultant and Product Owner to lead the design, evolution, and optimization of our Microsoft Dynamics 365 Customer Engagement platform. The successful candidate will possess expertise in Dynamics 365 Sales, Customer Service, and Customer Insights, coupled with exceptional Business … opportunity-to-cash processes.Support forecasting, territory management, sales pipelines, and relationship selling processes.Leverage integrated Microsoft tools including Power Platform and Copilot capabilities.Dynamics 365 Customer Service:Design customer support and case management solutions.Improve service delivery processes, SLA management, knowledge bases, and customer self-service experience.Support customer experience ...

Engineer - Workspace

Location
City of Westminster, England, United Kingdom
Summary Do you enjoy working across the stack, from a Python service to the interface a customer actually clicks on? Smart Communications is strengthening the Workspace team, and we're looking for an engineer who's just as comfortable in the back end as in the browser. About Smart … Communications Smart Communications is a leading customer engagement technology provider for regulated industries. The company helps organizations simplify the complex interactions that shape people's lives by enabling more connected, personalized, and trusted customer engagement. Its Customer Engagement Platform brings together data collection, customer ...

Digital Product Manager - CRM, Data & AI

Location
Dorking, England, United Kingdom
Shape the Future of Customer Engagement Through CRM, Data & AI. Location: Dorking, Surrey (Hybrid - 3 days in the office) As part of the DERTOUR Group, one of Europe’s leading travel groups, DERTOUR UK supports a range of well-known specialist travel brands including Kuoni, Carrier, CV Villas … Jules Verne, Kirker, Santas Lapland and Solmar Villas. Our IT and digital teams play a key role in enabling these brands to deliver outstanding customer experiences. We are dedicated to creating a diverse and inclusive workplace where all candidates feel welcomed and supported. To ensure everyone has an equal ...

Pre Sales Solution Consultant

Location
Birmingham, England, United Kingdom
confidently deliver. Working across the sales lifecycle, the Pre Sales Technical Consultant partners with Sales, Bid, Delivery, Architecture, Engineering and specialist SMEs to understand customer needs, shape credible propositions, lead solution input into bids and support customer engagement through workshops, demonstrations, presentations and proofs of concept. This … client-facing role for someone who can operate confidently with senior customer stakeholders while knowing when to bring in deeper expertise. The successful candidate will be able to ask the right questions, draw on the right people, challenge assumptions and turn complex ideas into clear, commercially viable and compelling ...

Power Platform Pre-Sales Consultant OCTO · United Kingdom ·

Location
United Kingdom
hands‐on technical pre-sales role within the AI Business Solutions Pre-Sales team. The primary focus is Power Platform, alongside Dynamics 365 Customer Engagement, to support the Pre‐Sales team with Power Platform expertise - customer‐facing solutioning, broader innovation within the Microsoft ecosystem and the ability … consulting one. The person suited to it is able to build demonstrations, proofs of concept, and reusable assets themselves - for Dynamics 365 Customer Engagement opportunities, for standalone Power Platform solutions, and occasionally for Business Central opportunities where Power Platform extends the solution. Pre‐Sales Engagement ...

Customer Success Manager

Hiring Organisation
ABR Associates Ltd
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £50,000 per annum
Digital Customer Success Manager £45,000 Basic + Bonus + Benefits Hybrid | Central London | 3 Days in the Office The Opportunity Our client is an established, international technology business providing specialist information and subscription-based digital solutions to a diverse professional client base. As the business continues to grow … looking for a Digital Customer Success Manager to develop scalable customer success programmes that improve product adoption, engagement, retention and revenue growth. Why Join? £45,000 basic salary, depending on experience, plus performance-related bonus. Hybrid working: three days in the Central London office and two days ...

Senior Customer Operations Analyst

Location
Belfast City District, Northern Ireland, United Kingdom
About the Role**Imperva, A Thales Company, is seeking a Senior Customer Operations Analyst to join the Customer Intelligence team within our Customer Success organisation.This role keeps Customer Success running on accurate data, efficient processes and well-used tools. You will be the go-to person … Customer Success operates: running our Customer Success platform (Planhat), keeping customer data accurate across Planhat and Snowflake, improving the processes our Customer Success teams use every day and producing the reporting that shows leaders how the business is performing, as well as putting AI to work ...

Director Customer Experience and Engagement

Location
Trellech, Wales, United Kingdom
trust through openness and transparency, where everyone is inspired to do their best work. About The Role We are looking for a Director of Customer Experience and Engagement to build and lead the organization responsible for helping Nscale customers realize meaningful value from our platform. You will … strategy, operating model, and execution of our customer experience function. This role will be pivotal in working with our customers across the AI lifecycle—from initial requirements gathering to contractual acceptance, onboarding and workload migration through production adoption, optimization, and expansion. This role sits at the intersection of customers ...

Manager of Customer Success

Location
United Kingdom
over 2,000 team members in making a difference in healthcare...every day. We're searching for a UK and Ireland based Manager of Customer Successto join our Customer Success team, so that we can drive measurable outcomes across customer health, adoption, value realisation, retention, and advocacy. … Manager of Customer Successwill lead a team of Customer Success Managers across the UK and Ireland to ensure consistent execution of the Customer Success operating model and align Customer Success activity to RLDatix's mission to enable safer, better healthcare. How You'll Spend Your Time ...

Staff Field Solutions Engineer (5774)

Location
Greater London, England, United Kingdom
LinkedIn, X, Instagram, and YouTube. Shield AI is hiring a Field Solutions Engineer, Hivemind based in London, United Kingdom to support technical sales, customer engagements, demonstrations, and capture activities for Hivemind, Shield AI’s autonomy solution for intelligent, mission-capable unmanned systems. Hivemind enables autonomous operation across complex mission … environments, allowing aircraft and other robotic systems to perceive, decide, coordinate, and execute with reduced operator burden. This role will serve as a customer-facing technical expert for Hivemind, helping defense and security customers understand how autonomy can solve operational problems, improve mission outcomes, and integrate into existing ...

UK Customer Engagement Lead - Technical

Location
Greater London, England, United Kingdom
deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: UK Customer Engagement Lead - Technical Job Location: Picadilly Circus, London Job Description: L3Harris Trenchant’s expertise is the by-product of the acquisition … trusted, discrete partner furnishing security products, consultancy, training and integration services to allied security, defense, and law enforcement agencies. The UK Customer Engagement Lead is responsible for the strategic direction, performance and growth of Trenchant in the UK. The role involves recommending and implementing business development strategies ...