Permanent Customer Engagement Jobs in the UK

101 to 125 of 210 Permanent Customer Engagement Jobs in the UK

Project Engineer

United Kingdom
Hybrid / WFH Options
Confidential
steps in their career and grow within an ever-expanding company. About the role: Managing UPS projects to meet client deadlines and expectation Direct customer engagement, including the organisation of Customer Product Training Arranging product installation for clients Allocating technical expertise to projects Organising and attending factory more »
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Senior Microsoft Dynamics 365 Consultant

London, United Kingdom
Confidential
Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We re also an award-winning employer … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop … showcasing technical expertise and knowledge of the technology Continue to develop product and technology knowledge in order the deliver the best solutions for the customer Liaise directly with customers to gather/refine requirements Management of solutions through the application lifecycle Qualifications Essential: Demonstrated project experience developing solutions using more »
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Functional Consultant

United Kingdom
Hybrid / WFH Options
Confidential
to progress as an industry professional, Node4 has a place for you. About the role As a functional consultant within our Power Platform and Customer Engagement function you will be a pivotal part of driving the success of the Power Platform project portfolio within the Node4 group. The more »
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Product Manager

Brighton, Sussex, United Kingdom
Confidential
teams and managing stakeholder relationships across various levels. Analytical and Problem-Solving Skills: Proficient in using data to drive decisions and solve complex problems. Customer Focus: Dedicated to understanding and addressing user needs and improving customer engagement. Benefits: Competitive salary and comprehensive benefits package. Opportunities for professional and … personal development. Access to cutting-edge technology and tools. A collaborative, supportive work environment. Engagement in projects with real-world impact. more »
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Head of Software Services

United Kingdom
Confidential
consultancy portfolio to help customers to get clarity, control and drive optimisation. They will be the in-life service owner for a number of customer facing specialist and consultancy services. They will drive the maturity of the services, the development of the practice and people and act as an … for the delivery of significant business focused projects/deliverables to defined targets This includes the build out, delivery, cost recovery and assurance of customer facing consultancy projects along with contractual commitments. Accountable for overall budget/P&L ensuring that spend is in line with budgetary limitations Accountable … to capability available and service standards. Ensuring all deals are priced with our costs to ensure full cost recovery Performance Indicators Driving tangible and customer recognised benefits optimisation benefits/strategic advice Accurate and timely consumption billing calculations and report Projects/Programmes effectively resourced and delivered Effective P more »
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Marketing Data and Insight Analyst - Dynamics 365

United Kingdom
Confidential
you to join a dynamic team as a Marketing Data & Insight Analyst As a Marketing Data & Insight Analyst, you will be instrumental in understanding customer interactions and engagements through my client's CRM platform, Microsoft Dynamics 365, and across their website and social media channels. Your analytical skills will … drive the optimization of marketing strategies, enhancing customer reach, acquisition, conversion, retention, loyalty, and growth. This role is ideal for someone with an analytical brain who thrives on making data-driven decisions in a fast-paced retail environment. Key Responsibilities In-Depth Customer Analysis: Utilize Dynamics 365 and … ClickDimensions to perform detailed analyses of customer behaviour, identifying opportunities to optimize marketing campaigns for increased sales and enhanced customer retention. Data Integration and Analysis: Collate and merge data from multiple sources using advanced analytical tools like Microsoft Power BI, providing a comprehensive view of customer interactions more »
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Account Manager

London, United Kingdom
Confidential
join an established team and is highly motivated to unlock new opportunities, develop strategic relationships, secure new logos and make a material difference to customer engagement. This is a blended role, including managing cross-sell and up-sell opportunities for existing customers and generating/closing opportunities with new more »
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Dynamics 365 CE/Power Platform Pre-Sales Consultant

London, United Kingdom
Conspicuous
HybridSalary: Up to 75k + bonusOverview:Work alongside an experienced and established sales team to present to clients how Dynamics 365 solutions, specifically D365 Customer Engagement and Power Platform, are capable of transforming businesses. The role requires regular communication with the further team to successfully bring on board more »
Salary: £ 70 K
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Customer Service Technical Specialist

High Wycombe, Buckinghamshire, United Kingdom
Confidential
Elevate your career with our client a leader in secure EMV payment and mobile acceptance solutions. They are seeking a Customer Service Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and integrator partners. In this pivotal role, the … possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of backend more »
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HCM Senior Principal Consultant

London, England, United Kingdom
Oracle
have the opportunity to work with some of the world's leading organizations and be part of a community of smart, highly knowledgeable and customer-focused people. Join a team of dedicated consultants helping our clients achieve their vision and create the future with us. What you will do … to an engagement. Perform varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Apply Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. Effectively … consult with management of customer organizations. Participate in business development activities. Develop and configures detailed solutions for moderately complex projects. What we will offer you A competitive salary with exciting benefits Learning and development opportunities to advance your career An Employee Assistance Program to support your mental health Employee more »
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Project Manager

Remote, Bramhall, Greater Manchester, United Kingdom
Hybrid / WFH Options
Twist IT Recruitment
I am working with a leading software company who are currently experiencing extremely quick growth and a variety of exciting customer engagements across a variety of sectors, to support this they require a Project Manager with experience in Software Consultancy Implementation to join their team. What you will be … business. A role that encompasses Overall commercial accountability for a project Resource management responsibility across a portfolio of projects Working within the Service Delivery customer engagement process and driving continuous improvement Managing finances, planning, risk, and client stakeholders and relationships Proactively managing and communicating with clients to ensure … a high level of customer satisfaction Collaborating with internal teams to maintain an ongoing understanding of features and functionality and translate the information into best practices for customers Who you are! You will be an experienced Project or Programme Manager with the capability to deliver successful projects to external more »
Employment Type: Permanent
Salary: £65000 - £80000/annum
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Business Solutions Architect - Case Management Software

UK Remote, Wilmslow, Cheshire, United Kingdom
Hybrid / WFH Options
Twist IT Recruitment
I am working with a leading software company who are currently experiencing extremely quick growth and a variety of exciting customer engagements across a variety of sectors, to support this they require a Business Solutions Architect with experience in Case Management Software to join their team. This is a … multi-faceted role that encompasses, Implementation Consulting, Product Management, and Change Management in a customer-facing role. To apply I am looking for a Business Solutions Architect with experience in the Legal industry, specifically Case Management Software This will involve:- working with clients to map their business requirements and … workflows, and document templates in a low code environment. support sales through product demonstrations and the creation of prototypes. feed your unique knowledge of customer requirements into the product roadmap and design core products where appropriate. ensuring the successful adoption of the software across their clients through training, mentoring more »
Employment Type: Permanent
Salary: £70000 - £90000/annum
Posted:

Data Engineer - London - £60k - £70k

City of London, London, United Kingdom
Jefferson Frank
key business functions and analytics. You will be reporting into the Head of Data, working closely with various LME teams including the Marketing Team, Customer Engagement Team, Event Experience Team, the IT function and Charities team who support the thousands of Charities that they work with. Tech Stack more »
Employment Type: Permanent
Salary: £60000 - £70000/annum
Posted:

Senior Customer Engagement Technical Consultant Consulting London Hybrid Remote

London, United Kingdom
Hybrid / WFH Options
Confidential
Senior Customer Engagement Technical Consultant One of the UK s leading Microsoft Solutions Partners, accredited to the highest level and recognised as one of the UK's Best Workplace by Great Place to Work We usually respond within three days Background One of the UK s leading Microsoft … of Senior Technical Consultant/Developer is a key role in the delivery of a solution to the customer. Working as part of the Customer Engagement team, you will: Ensure that all technical work is produced in line with best practice and to a high standard Can understand … a customer's technical requirements and formulate and present ideas of how those requirements can be met Contribute to pre-sales activities and estimation processes Define work of others and monitor its quality Help advance the team by coaching other team members Collaborate on internal initiatives and be able more »
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Senior CE Consultant

London, United Kingdom
Hybrid / WFH Options
Confidential
is an essential part of our culture, and all our employees are home workers, although you will be expected to come into our or customer s offices regularly. We operate a comprehensive career development programme that includes mentoring and training plans to ensure that you will continue to grow … Key Accountabilities Maintains a thorough knowledge of the organisation and adheres to all organisational standards Responsible for design, build, test and deployment efforts for Customer Engagement (CRM) technology solutions Provide hands on functional and technical knowledge as well as manage client relationships within the context of the role … modifications and resolve any issues that arise Execute assigned tasks within a structured project environment and lead consultants in various project work streams Analyse customer needs and participate in the design and architecture of business process solutions Responsible for completeness and quality of functional design Translate business requirements into more »
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Director of Field Engineering - London

London, United Kingdom
Confidential
more. Reporting directly to the Vice President of Global Field Engineering, the Director of Field Engineering - EMEA will define, implement and execute strategies for customer engagement and technical implementation, ensuring customers derive maximum value from our AI developer platform. This role blends deep technical knowledge of AI/… ML workflows and best practices with strong customer-facing skills to support all customer-facing technical functions. Responsibilities: Master the implementation of efficient, robust, and reproducible machine learning pipelines for engineering teams, leveraging Weights & Biases tools, to ensure smooth customer onboarding and adoption processes. Serve as a … post-sales adoption phase. Conduct product training sessions and workshops that demonstrate best practices and the diverse solutions W&B offers, aimed at facilitating customer success and adoption post-sales. Serve as a pivotal link between customers and internal teams by continuously providing customer feedback and advocating for more »
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Director of Field Engineering - London

London, United Kingdom
Confidential
The role of Director of Field Engineering at Weights & Biases involves defining, implementing, and executing strategies for customer engagement and technical implementation to ensure that customers derive maximum value from the company's AI developer platform. This position requires a blend of deep technical knowledge of AI/… ML workflows and strong customer-facing skills, serving as a trusted advisor to new customers and ensuring their success in integration and optimization of the platform post-sales. Responsible for leading a team across EMEA, the Director will also develop scalable customer engagement processes and playbooks. The … role is pivotal in providing customer feedback to internal teams, thereby influencing the product roadmap and enhancements. Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always more »
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Senior Manager - CX Consulting

London, United Kingdom
Confidential
user. More than 50,000 companies -- from startups to public companies -- around the world use Freshworks software-as-a-service to enable a better customer experience ]CRM) and employee experience (ITSM, HRSM). Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to … OfficeMax, TaylorMade and Vice Media. Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system). Freshworks has received numerous accolades including 2019 Startup … Glassdoor Best Places to Work in 2020. Our suite of products has also been recognized by analysts including the Gartner Magic Quadrants for CRM Customer Engagement, IT Service Management and Sales Force Automation. While Freshworks has had incredible organic growth over the last few years, the company also more »
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Engagement Manager, PACE, Prototyping & Cloud Engineering (PACE)

London, United Kingdom
Confidential
Job ID: 2665369 AWS EMEA SARL (UK Branch) Amazon Web Services (AWS) is seeking an experienced Prototyping Engagement Manager (PEM) to lead the end-to-end lifecycle of developing prototypes with AWS customers in the UK and Ireland. This role is part of the AWS EMEA PACE (Prototyping & Customer Engineering) team and will work closely with sales and solutions architecture leadership to identify high-priority customer prototyping opportunities, qualify, scope, and manage these opportunities. PEM works in partnership with Prototyping Architects (PA) to manage & deliver prototyping engagements primary focusing on Generative AI, Data Analytics, Modernization & Edge/… enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Key job more »
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Senior Business Central Functional Consultant Consulting London Hybrid Remote

London, United Kingdom
Hybrid / WFH Options
Confidential
to take a key role in Xpedition s efforts to help continue to build a Dynamics 365 Business Central Practice that sits alongside our Customer Engagement and Data & Insights Practices. Xpedition are looking for a Senior Functional Consultant to join our ever-growing team. The main aspects of … the role are understanding customer s requirements and designing D365 or Dynamics NAV software to meet them. Strong consultancy skills are a key requirement as the role will at times be client facing and the successful candidate will also be required to be involved in client workshops, training and … implementation. Responsibilities Analysing customer requirements Documenting customer requirements and implementing Business Central/NAV on clients sites and ongoing customer training and support. Knowledge,Skills &Experience Business Central Certified Professional with 5+ years experience The candidate will either have a proven track record as a consultant with more »
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Solutions Architect

London, United Kingdom
Confidential
leading the way in removing the frictional boundary between intent and content, providing industry grade search and discovery tools to drive richer, more powerful engagement and success capabilities to companies of all sizes. In this endeavour, we seek passionate and industrious Solutions Architects ready to join a hyper-growth … and adoption of our most strategic enterprise customers. The Algolia product is a powerful platform, but it is the implementation that propels the highest customer outcomes. Solutions Architects take responsibility in owning Algolia solution patterns and consultation as trusted advisors to the enterprise customer base, understand the customer … externally - helps both Algolia, and the depth of your own solution mastery. A key responsibility will be to lead, evaluate and contribute to our customer s design efforts and advising customers on topics including vision, strategy and best practices for deployment of Algolia products, increasing adoption of Algolia products more »
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Dynamics CRM Architect

London, England, United Kingdom
Hybrid / WFH Options
Clarion Housing
business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 Customer Engagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share your knowledge and experience with the team more »
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Dynamics CRM Architect

Birmingham, England, United Kingdom
Hybrid / WFH Options
Clarion Housing
business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 Customer Engagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share your knowledge and experience with the team more »
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Head of MS UK Security Solutions Sales

London, United Kingdom
Confidential
proven sales leader, you will support your team in achieving and exceeding targets by delivering end-to-end security thought leadership, strategies, and transformational customer outcomes. You will enable and empower your team to drive security wins by guiding them on planning, orchestration and execution of security opportunities, as … of inclusion where everyone can thrive at work and beyond. Responsibilities Develops and maintains a strong understanding of customers industries and business priorities, discusses customer needs and solutions based on customer insights Leads the team to develop and maintain trusted relationships with senior leaders to grow Microsoft Security … share of wallet Sales Execution: Act as a thought leader in digital transformation and lead team to develop strategies that help understand customer business needs and accelerate revenue and growth for security business Provides consistent coaching rhythm leveraging coaching framework Model Coach Care Leads the team to increase customer more »
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Director, Customer Value (relocation to Saudi Arabia - KSA)

London, United Kingdom
Confidential
Director, Customer Value (relocation to Saudi Arabia - KSA) Our Company Changing the world through digital experiences is what Adobe s all about. We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences! We re passionate about empowering people to create … of those interactions, every single one of those experiences, was touched by an Adobe product. We have a phenomenal opportunity for a Director of Customer Value! We are seeking a Director of Customer Value to act as primary liaison for Customer leadership and partner with C-level … product teams for the delivery of sophisticated use cases. Additionally, they will orchestrate collaboration and alignment initiatives with our internal account teams. The Director, Customer value role assumes responsibility for positioning the Customer for success, prioritizing the realization of business value from the Adobe stack. What you will more »
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Customer Engagement
10th Percentile
£31,250
25th Percentile
£40,365
Median
£60,000
75th Percentile
£80,000
90th Percentile
£105,000