51 to 75 of 208 Permanent Customer Engagement Jobs in the UK

delivering change in a highly integrated complex technical environment you'll be responsible for the design, development, implementation, and service support of our Dynamics Customer Engagement platform (Customer Service and Model Driven Apps) and associated services for our core Housing Association business. In addition to the underlying … plans, to adequately support the needs of Clarion's Customers and Stakeholders is vital! Responsible for all aspects of the lifecycle of the Dynamics Customer Engagement platform, including design, development, planning, implementation, configuration, and ongoing support, along with owning and managing resource allocation of the team across all more »

software integrations to meet unique client needs. With a focus on reducing workplace stress and enhancing efficiency, they are dedicated to offering first-class customer service and leveraging emerging technologies. Key Responsibilities: Lead Multiple NetSuite Implementations: Manage projects from start to finish, ensuring milestones and project goals are met. … Customer Engagement: Plan and conduct customer meetings, process walkthroughs, and training sessions to ensure successful adoption. Solution Design: Work closely with the technical team to create and deliver tailored solutions that address customer business processes. Team Collaboration: Mentor and manage junior staff, contributing to their professional … and meet deadlines. Flexibility and Adaptability: Eagerness to learn new technologies and adapt to changing project requirements. Client-Focused Mindset: Commitment to delivering excellent customer service and building client relationships. Professionalism: Ability to represent the company professionally during client interactions. Desirable Certifications: Suite Foundation Certification Suite Administrator Certification ARM more »

to add to their specialist support team with a Dynamics 365 CE/CRM support consultant. The role will involve supporting my clients diverse customer base within an enthusiastic, progressive team environment, where no 2 days are the same. This challenging opportunity provides a great platform to build on … prior experience in D365/Dynamics CRM systems support; growing exposure across a fantastic range of customer projects. This role offers full home based flexibility, with occasional requirement to travel to customer site/company office for meetings. The role offers... Fantastic career progression potential within a growing … Project based support analysis for new implementation projects Training users on new functionality/system changes Working closely with customers to provide top tier customer service and support Preferable skills for the role will include... Experience supporting Dynamics 365 Customer Engagement (CE) or Dynamics CRM (v2016) Ability more »

the Role: Lead initiatives in lead generation and business development marketing. Develop and implement robust digital marketing strategies to enhance brand visibility and facilitate customer engagement. Utilise performance metrics to demonstrate successful outcomes and provide qualitative insights into strategy effectiveness. Collaborate closely with the commercial team and company founders more »

has celebrated over 26 years in the Technology industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We re also an award-winning employer reflecting … AWS Partnership available. You will be working for the AWS Practice which consists of some of the best Architects, DevOps Engineers and Consultants. The customer engagements are varied and the exposure to cutting-edge technologies is always present. You will work in a mixture of teams to deliver solutions more »

month initial contract. In this role, you will be responsible for designing and implementing advanced Marketing Cloud solutions to enhance marketing capabilities and customer engagement. You will work closely with their marketing and technology teams to create and optimise marketing campaigns, journeys, and automation processes. Key Responsibilities Design and … implement Salesforce Marketing Cloud solutions to meet business objectives and marketing goals. Develop and optimize customer journeys, email templates, and automation workflows. Integrate Marketing Cloud with other Salesforce clouds and third-party applications to ensure seamless data flow and campaign execution. Provide technical leadership and guidance on best practices more »

this, we are seeking a dynamic Pre-Sales Engineer/Project Manager . In this role, you ll play a crucial part in managing customer engagement, demonstrating our market-leading product, and driving financial growth. Job Description: As a Field Application Engineer/Technical Project Manager , your primary … responsibility will be to plan and manage customer trials, pilots, and demonstrations. These activities support the company s Business Development objectives. Your tasks will include: Introducing the System: You ll introduce our RFID system to customers, ensuring they understand its capabilities and benefits. Site Planning: Collaborate with customers to … of the system. Performance Optimization: Continuously optimize the system s performance, analyzing results in detail. Additionally, you ll work closely with our Engineering and Customer Experience teams. Your goal is to ensure that the product performance and functionality align with customer requirements. Whether in the lab or customer more »

time to learn and develop You ll be joining a family feel Microsoft Gold Partner that specialises in Microsoft Dynamics 365 Business Central and Customer Engagement. Why are you needed? This partner has been expanding and has recently won several large projects and as a result, needs to grow more »

has celebrated over 26 years in the Technology industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We re also an award-winning employer reflecting … AWS Partnership available. You will be working for the AWS Practice which consists of some of the best Architects, DevOps Engineers and Consultants. The customer engagements are varied and the exposure to cutting-edge technologies is always present. You will work in a mixture of teams to deliver solutions more »

Senior Strategist CX/Strategy Director Customer engagement - £65 to £80k annual bonus London office 3 days A lovely team with strong and inspiring leadership plus a fabulous range of high profile accounts. They are looking for a Senior CRM Strategist or Strategy Director to with experience in … Customer Engagement/CX to join the team. An opportunity to work on some amazing blue chip clients on varied and sometimes complex customer engagement strategies and projects. This role is not just about planning BAU email campaigns but more about maximising the whole customer lifecycle journey for your accounts. If you have strong experience in customer lifecycle strategy development and CRM campaign and content strategy this role could be great for you. You should have an interest in data and martech too. The role typically required 3 days in the London office more »

Responsibilities Product Strategy and Vision: Craft a compelling vision for the automation and orchestration products, aligning them with ChangeEngine s goals to revolutionize employee engagement through best-in-class automation and experience technologies. Best Practices Emulation : Research and emulate leading marketing automation and employee experience technologies, adapting their successful … Innovation: Utilize ChangeEngine s sophisticated mapping and orchestration tools to design tailored automation solutions for critical employee events such as onboarding, promotions, and transitions. Customer Engagement and Insight: Engage directly with customers to extract valuable insights and feedback, using this information to continually refine and enhance product offerings. … strategic thinker who can turn vision into actionable plans. Outstanding communication skills, capable of conveying complex data concepts in simple terms to diverse audiences. Customer-centric mindset, with a passion for understanding and meeting the needs of clients. Familiarity with agile development processes, comfortable working in a dynamic, fast more »

re seeking a strategic and commercially focused individual. Responsibilities - but not limited to: Lead strategies and execution of business development activities and post-sales customer engagement. Lead and support on commercial and strategic partnership negotiations Establish and manage multiple planning, bids and tenders Manage the day-to-day aspects more »

The chosen Technical Architect will join the CRM tech team and be responsible for complex changes and supplier assurance, covering business as usual for Customer Identity Access Management (CIAM), the Customer Data Platform (CDP), and the Customer Engagement Platform (CEP) as our client integrates a new … large corporations that utilise CRM platforms is essential. Expert knowledge is AWS Lambada and Python is a must Recent experience in architecting solutions across Customer Identity Access Management (CIAM), Customer Data Platform (CDP), and Customer Engagement Platform (CEP) is essential. TOGAF or similar architecture framework experience more »

Build out strategic market penetration plan, prospect, and manage the entire sales cycle Prospect and generate high-quality leads Develop custom proposals based on customer requirements Conduct presentations and product demos Negotiate terms and close the business As applicable, work alongside our Customer Engagement team to develop … central government, law enforcement, and regulators. Have the ability to analyze data to identify market trends and opportunities for cryptocurrency and compliance. Can evaluate customer needs and preferences about pricing, product terms, and conditions to ensure that client requirements are addressed in commercial proposals Our ideal candidate has the more »

specialist to design and implement complex UC and UCaaS solutions for Elite Groups customers. In this role, you will provide a high level of customer engagement, and be responsible for designing and implementing ... more »

in a quota carrying enterprise direct sales role in the SaaS/PaaS/iPaaS/DevOps/Security/Integration or CX/Customer Engagement space. Sold extensively to the UK Public Sector, Central Gov, Police, Defence a real bonus New business hunter Experience working with global more »

software solutions Ease of deployment and configuration, by designing solutions that aim to minimise disruption and effort Who you are Experience with Microsoft Dynamics Customer Engagement applications (CRM) product experience and processes along with experience in other MS Dynamics modules Experience implementing and customizing model driven apps with more »

Solutions Architect - D365 - CE We are seeking a highly skilled Solutions Architect with extensive experience in Microsoft Dynamics 365 Customer Engagement (D365 CE). The successful candidate will be responsible for designing, implementing, and maintaining enterprise-level solutions that leverage the full capabilities of D365 CE to meet … they meet project deadlines and quality standards. Collaborate with development teams to ensure custom solutions are seamlessly integrated into the D365 CE environment. Stakeholder Engagement: Work closely with business stakeholders to gather and analyze requirements. Provide technical guidance and recommendations to clients and internal teams. Conduct workshops and training more »

breaking innovations and our commitment to environmental sustainability and using our business to promote social justice in the World. We have a market-leading customer service record and average 4.9 product and service reviews globally we do not like to do things by halves Our mission is to support … managing and growing our affiliate marketing program to maximise channel sales. Your efforts will contribute to driving traffic, improving website conversion rates, and fostering customer engagement and retention. This role offers a unique opportunity to significantly impact the growth and success of our E-Commerce operations, which are … and Display Advertising. Assist in the creation, deployment, and management of email newsletters, including campaign planning, content creation, segmentation, testing, and analysis to drive engagement and sales. Help maintain and develop relationships with key affiliate partners. Help maintain up-to-date market and competitor knowledge to identify and suggest more »

driving marketing initiatives and maximizing the potential of the Salesforce Platform. Your expertise will be instrumental in implementing innovative strategies, optimizing products, and enhancing customer engagement. This role will involve: Lead the implementation and configuration of Salesforce Cloud Solutions Collaborate with cross-functional teams to implement Salesforce Products Provide more »

opportunity awaits a candidate with robust product expertise to become an integral part of our expanding product team, contributing significantly to enhancing the overall customer experience. THE COMPANY: We are currently working with a mobile tech company who are looking to expand their product team, to leverage data and … insight, and understand how to really improve their products to enhance customer experience. THE ROLE: As a Senior Product Analyst, you will be delving into user behavior across the web and app by: Liaising with stakeholders across the business. Deep diving into data to understand customer engagement more »

judicious selection of frameworks. Sound familiarity with Agile Methodologies, a suite of adaptable and collaborative approaches to project management and software development emphasizing flexibility, customer engagement, and iterative advancement. Seasoned in Continuous Improvement practices, adept at systematically identifying, analyzing, and implementing incremental enhancements and optimizations in processes, practices … principles, with the ability to effectively apply organizational policies and procedures to manage and regulate organizational processes. Proficient in Conflict Resolution, adept at mitigating customer conflicts and proactively identifying and addressing potential areas of risk. Skilled in investigating, documenting, and resolving conflicts and issues to ensure smooth operations. What more »

technologies, SQL etc The Professional Services Manager will be involved in: • Managing day to day assignments of your team to ensure both employee and customer satisfaction – this requires the ability to balance multiple tradeoffs • Develop and execute a hiring and training plan based on sales forecasts to ensure you … have the proper mix and quantity of people and skills to support the projected customer engagements in your region • Develop and manage budgets for your region to ensure meeting profitability targets set for your consulting business • Provide the mentoring and career planning support for all of your team members more »

Customer Success Associate Customer Success Customer Experience Customer Service Education SaaS Software Development Relationships Sales Business Development A pending B Corp with a powerful mission are on the lookout for their next Customer Success Associate If you like the sound of making a genuine difference … in the world of education, keep on reading They are on the lookout for a Customer Success Associate to Foster long-term partnerships with key customers. Identify and engage with prospective clients. Mentor and guide team members, ensuring effective information sharing and cross collaboration across various internal teams. Drive … the growth of the business forward through increasing brand visibility and overall customer engagement. Details: Up to £32K per annum Warwick office Hybrid working Company bonus Medical dental If you are passionate about delivering exceptional customer service and you have proven experience in a customer success role more »

Role Summary and Objectives: Increase brand visibility, awareness, and affinity among target audiences, driving customer engagement and loyalty through compelling social media content and interactions. Drive incremental penetration and profitability through incremental income through targeted social media campaigns, travel related content hacks, and supplier partnerships. Rebuild brand reputation … a trusted provider of travel essentials, showcasing product features, benefits, and unique selling points. Key Responsibilities: Develop a robust strategy in line with the customer plan to deliver supplier content that is represented under the WHSmith brand, generating incremental income p.a. Develop and execute a comprehensive social media marketing … strategy to drive brand awareness, engagement, and customer acquisition for the UK and Global WHSmith retail brand specialising in travel essentials. Serve as the primary touchpoint to reposition our brand in owned media as a Global Travel Retailer Collaborate closely with internal stakeholders, including marketing, trading, retail media more »