126 to 150 of 309 Permanent Customer Engagement Jobs in the UK

to day objectives with significant results on project or operational deliverables, whilst also owning a variety of activities ensuring compliance with project milestones and customer KPIs and SLAs. You must be an effective communicator, comfortable directly engaging with customers and colleagues. You must also demonstrate an analytical and systematic … external stakeholders to develop strong working relations to support achieving objectives. Ability to engage and work within a multi-functional programme team comprising both customer, supplier and internal staff with an awareness of engineering principles. Able to demonstrate a sound understanding of business, finance and personnel management techniques and … life-cycle phases to include; Management & Leadership of project BAU Contract phase Project intervention and problem resolution within complex environments Business development activities and customer engagement This person will need to demonstrate Line management and leadership experience and certified to APM, Prince 2 or Agile Prince 2 Clearance more »

to day objectives with significant results on project or operational deliverables, whilst also owning a variety of activities ensuring compliance with project milestones and customer KPI’s and SLA’s. You must be an effective communicator, comfortable directly engaging with customers and colleagues. You must also demonstrate an analytical … external stakeholders to develop strong working relations to support achieving objectives. Ability to engage and work within a multi-functional programme team comprising both customer, supplier and internal staff with an awareness of engineering principles. Able to demonstrate a sound understanding of business, finance and personnel management techniques and … life-cycle phases to include; Management & Leadership of project BAU Contract phase Project intervention and problem resolution within complex environments Business development activities and customer engagement This person will need to demonstrate Line management and leadership experience and certified to APM, Prince 2 or Agile Prince 2 Clearance more »

major change activities escalating major decisions to the head of. What will you be doing? Alignment to operational and assurance strategy that underpin our customer needs. Actively contributing to the overall team strategy and take accountabilities for aspects of the Major Change and ODA team Contributing to assurance performance … measures demonstrating value for money, identifying potential cost reductions, and describing customer value/benefit. Supporting the alignment to and enhancement of quality and standards, include overall department performance measurement, internal customer engagement and feedback, driving CSIP activities. Responsible for collating and reporting architectural RAID items related … to assigned project items. Supporting the ongoing management of Major Change and ODA policies designed to underpin our customer needs and drive our suppliers' behaviours Working collaboratively with wider Operational teams, support the shape and design of the E2E Operational teams and capabilities aligning the integration of new services more »

Global offices including US, EMEA and APAC Fortune 100 client base The Role Consult and advise Enterprise customers on marketing automation best practise and customer experience strategy Identify opportunities to improve customer engagement and platform/service usage Communicate the value of data to drive actionable insights more »

individual with a passion for sales to contribute to cutting-edge scientific advancements. Responsibilities : 1. Sales Leadership: Drive and exceed sales targets through proactive engagement with customers. Develop and nurture strong, lasting relationships with researchers, scientists, and procurement professionals. Leverage a deep understanding of our product portfolio to recommend … tailored solutions that meet customer needs. 2. Technical Expertise: Serve as a product expert, providing technical guidance and support to customers. Stay current with advancements in antibodies and research reagents to effectively communicate product benefits. Conduct product presentations and demonstrations, showcasing the value of Antibodies.com products. 3. Customer Engagement: Collaborate with customers to understand their research goals and challenges. Customize product offerings to meet customer requirements and provide optimal solutions. Respond promptly to customer inquiries, ensuring a seamless and positive experience. 4. Training and Workshops: Conduct training sessions and workshops to educate customers on more »

driving sales success by providing technical expertise and support throughout the pre-sales process. You will collaborate closely with the sales team to understand customer requirements, propose solutions, and demonstrate the value of our clients products and services. Your deep understanding of network security technologies, coupled with strong communication … security, and more. Stay updated on the latest features, capabilities, and industry trends. Pre-Sales Support: Work closely with the sales team to understand customer needs and objectives. Develop tailored solutions and presentations to address specific customer requirements. Solution Design: Design comprehensive security architectures that leverage Fortinet products … to address customer challenges and achieve their security goals. Collaborate with the sales team and customers to refine and finalize solution designs. Product Demonstrations: Conduct engaging and informative product demonstrations to showcase the capabilities of Fortinets solutions. Highlight key features, functionalities, and benefits to effectively communicate value propositions. Proof more »

engineering projects. Sales Strategizing, Planning and Tracking: Develop daily plans to optimize phone time, create customized phone and email scripts, research and organize target customer hunting lists, and diligently track customer engagement activities in S alesForce . Sales Partnership: Collaborate closely with JADAKs field sales team to … lead funnel metrics from Marketing Qualified Leads (MQLs) to Sales Qualified Leads (SQL). Marketing Collaboration: Engage in analyzing new marketing projects, gathering prospective customer feedback and insights, and identifying industry trends.Provide valuable input for both outbound and inbound marketing campaigns. Sales Methodology Adherence: Follow modern sales practices to … track, record, and document relevant commercial intelligence in S alesForce . Regularly update and input prospect, customer, key task, communication, and lead information for precise forecasting, effective account management, and efficient funnel management. Requirements Experienced in best-practice sales acquisition techniques including cold calling , hunting and lead nurturing , along more »

will be to provide deep domain expertise to support client conversations and create appropriate solutions Proposition development identify gaps in the market and key customer problems to develop propositions leveraging Cognizants process and technology expertise Solution Development and deal management Among the critical tasks will be to lead/… will mean working with the broader Cognizant IOA and industry teams and create the most appropriate, innovative and commercially competitive solution. Proposal Development - Understand customer needs and help translate them into winning proposals for Cognizant and its customer in partnership with the presales and solution teams Support Demand … sales opportunities and general local market brand building. Key Competencies Industry expertise Deep understanding of the banking domain across process, technology, operations, innovation and customer engagement; Able to engage with business and technology teams in the client organisation; Demonstrated ability to understand business process challenges in banking and more »

Brokers & Exchanges and over 7,500 Trader subscribers across 40 countries. Our product team is small but effective... responsible for the inception, creation and engagement of our solutions across Data, Market and Trader products. The role Our new Product Manager will be responsible for product discovery. They will engage … will use excellent communication skills to ensure internal and external stakeholders are kept up-to-date throughout product delivery. What you'll be doing... Customer engagement: The Product Manager is expected to build client relationships to facilitate idea generation and be the expert on how the clients use … the system, understand their requirements and become the voice of the customer internally. Bring new features to the market: The Product Manager should spend time with clients and internal sales and support teams, providing assistance, engagement and gaining understanding of the products. Internal team engagement: Establish strong more »

and progress client support calls * Document clearly problem description, each activity and solution in the helpdesk for each case * Perform in-depth analysis of customer issues to determine causes and solutions * Communicate the status of issues to clients and to the CRM team management * Identify high priority customer … of the latest technologies via research and self-motivated training. Knowledge and Experience To include but not limited to: * Business Applications - Dynamics 365 (Sales, Customer Engagement, Operations, Talent) * Productivity Suite - Office 365, Teams, SharePoint, OneNote, Excel * Power Platform - Power BI, Flow, PowerApps, Common Data Service Key-Systems supported more »

Solutions Architect - D365 - CE We are seeking a highly skilled Solutions Architect with extensive experience in Microsoft Dynamics 365 Customer Engagement (D365 CE). The successful candidate will be responsible for designing, implementing, and maintaining enterprise-level solutions that leverage the full capabilities of D365 CE to meet … they meet project deadlines and quality standards. Collaborate with development teams to ensure custom solutions are seamlessly integrated into the D365 CE environment. Stakeholder Engagement: Work closely with business stakeholders to gather and analyze requirements. Provide technical guidance and recommendations to clients and internal teams. Conduct workshops and training more »

the service. You will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Responsibilities include, but are not limited to ... Act as the application Subject Matter Expert with a particular more »

breaking innovations and our commitment to environmental sustainability and using our business to promote social justice in the World. We have a market-leading customer service record and average 4.9* product and service reviews globally – we do not like to do things by halves! Our mission is to support … managing and growing our affiliate marketing program to maximise channel sales. Your efforts will contribute to driving traffic, improving website conversion rates, and fostering customer engagement and retention. This role offers a unique opportunity to significantly impact the growth and success of our E-Commerce operations, which are … and Display Advertising. Assist in the creation, deployment, and management of email newsletters, including campaign planning, content creation, segmentation, testing, and analysis to drive engagement and sales. Help maintain and develop relationships with key affiliate partners. Help maintain up-to-date market and competitor knowledge to identify and suggest more »

experience for our subscribers. Working closely with analysts, designers, researchers, and engineers, you'll identify opportunities to enhance our CRM and personalisation tools, improving customer engagement and long-term value. This role plays a key part in supporting Flo's growth and reinforcing its position as a leading … and on-off marketing initiatives; Identifying audience segments based on demographics, behaviour, and preferences to target with personalised communications; Continuously analysing and optimising the customer journey, focusing on improving conversion rates at each funnel stage; Employing A/B testing and other conversion rate optimisation techniques to drive incremental … improvements. Utilising analytics tools and platforms to monitor, measure, and report on KPIs related to customer acquisition, conversion, retention, and revenue; Delivering actionable insights and recommendations derived from data analysis; Collaborating in developing requirements to enhance the capabilities of Flo's CRM and personalisation engine, supporting the team's more »

will be to provide deep domain expertise to support client conversations and create appropriate solutions Proposition development identify gaps in the market and key customer problems to develop propositions leveraging Cognizants process and technology expertise Solution Development and deal management Among the critical tasks will be to lead/… will mean working with the broader Cognizant IOA and industry teams and create the most appropriate, innovative and commercially competitive solution. Proposal Development - Understand customer needs and help translate them into winning proposals for Cognizant and its customer in partnership with the presales and solution teams Support Demand … opportunities and general local market brand building. Key Competencies Industry expertise Deep understanding of the Life Sciences domain across process, technology, operations, innovation and customer engagement; Able to engage with business and technology teams in the client organisation; Demonstrated ability to understand business process challenges in this space more »

London, South-East, and East of England Key Responsibilities: Develop and implement account capture and development plans for new and existing clients, ensuring structured engagement and business growth. Build and maintain strategic relationships with clients, understanding their business, regional initiatives, and networks. Establish and manage a strong pipeline of … qualified business opportunities, understanding customer buying criteria and processes. Serve as the client's primary contact, assisting in IT strategy formation, and providing access to senior management and subject matter experts. Provide proactive value and thought leadership to customers on technology and sector trends, establishing the company as a … and stakeholder networks. Manage the wider commercial relationship, including aged debt, payment, and business conditions. Additional Responsibilities: Act as a client champion to enhance customer experience. Encourage the adoption of new products and services. Support the regional sales strategy, including investment and partner engagement. Communicate the benefits of working more »

about their work and open to trying new ideas. We prioritize the success and well-being of our employees, proven by our 2022 Internal Engagement Survey results of 4.4/5 . Discover Genetec's work environment and lively culture in this video - https://www.youtube.com/watch … environment cluster Professional business level of English and French 💎 Even better if you have these assets Experience with Microsoft Dynamics 365 (Finance and Operations, Customer Engagement) Ability and desire to thrive in a fast-paced, client-services environment Additional European language skills Genetec is an equal opportunity employer … associations and implement internal initiatives to provide a welcoming work environment for employees from all backgrounds. 🏆 4.5/5 agreed in our 2022 Internal Engagement “ People of all age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are valued here.” To learn more about us more »

outgoing cold calls to secure appointments with prospects, while establishing the scope of the opportunity and identifying wider sales opportunities beyond the initial lead Customer Engagement: Answer inquiries about our service offerings, relate them to similar customers we have worked with, and effectively communicate the value of our … products to potential customers Data Management: Accurately and efficiently enter customer information into company databases, ensuring transparency of all conversations and necessary actions required Lead Follow-Up and Sales Pitches: Maintain a list of potential leads, conduct subsequent sales pitches, and arrange follow-up meetings with prospects. Support Revolution … role. This position offers an exciting opportunity to thrive in a targeted and fast-paced environment, taking ownership of Telemarketing opportunities, building long-term customer relationships, and contributing to the growth of our customer base. Along those benefits we also offer: Salary: £22k - £25k + uncapped commission more »

Hybrid, 3 days a week My client is looking for a Revenue Operations Manager with expertise in Salesforce to help optimise their sales and customer engagement processes and establish comprehensive reporting on their customer journey from end to end. Key Skills and Experience: Demonstrated experience in Revenue … Analytics. Extensive experience managing, developing, and working with Salesforce. (Essential) Track-record of using data to identify growth opportunities, improve commercial efficiency, and reduce customer attrition. Strong project management skills with experience setting and managing objectives for internal and third-party agency teams and moving projects along at pace. more »

Services Manager, you will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Responsibilities include, but are not limited to ... Regular software maintenance, performance tuning and patching, including some periodic more »

driving marketing initiatives and maximizing the potential of the Salesforce Platform. Your expertise will be instrumental in implementing innovative strategies, optimizing products, and enhancing customer engagement. This role will involve: Lead the implementation and configuration of Salesforce Cloud Solutions Collaborate with cross-functional teams to implement Salesforce Products Provide more »

with the Head of Digital, you will be managing the ecommerce team, optimizing product listings, and driving online marketing initiatives to boost sales and customer engagement. Role Oversee overall P&L , including marketing and operational costs. Report overall performance to the senior leadership team. Manage trading performance at market more »

with a PM and BA. The business is a well known and respected retailer. They are a big brand name, leading their industry in customer engagement and rapidly developing a successful blend of physical and digital interactions. We are looking for Solution finders - experienced Digital Solution Architects with … a good understanding of retail, e-commerce, supply chain, logistics and customer service channels. The technology and skills required Understanding of Architectural Frameworks (e.g. TOGAF) Cloud technologies – IaaS, PaaS, SaaS (in any public cloud) Microsoft Azure such as Logic App, Functions, Data Factory, Event Grid, Microservice, APIs, Power Apps … and Office 365 Integration patterns (API’s, Microservices etc) Tooling (Postman, Swagger, VS Code) APTOS ePOS SAP Ecommerce (Sales Force Commerce Cloud) Customer Services (Sales Force Service Cloud) Payment (Ecommerce, Card Present, Credit Agreements, Gift Cards) Supply Chain (Infor, Manhattan etc) Work Force management (e.g. Day Force) Database Technologies more »

and ensure alignment with the company's strategic vision. Delivering Product Strategy: Develop and execute a forward-looking product strategies that anticipate market trends, customer needs, and competitive landscapes. Roadmap Ownership: Create and maintain a clear and well-communicated product roadmap that outlines key features, enhancements, and releases, ensuring … areas for differentiation and innovation. Financial Accountability: Manage the product budget, track financial performance, and ensure products meet revenue, profitability, and cost control targets. Customer-Centric Approach: Maintain a deep understanding of user needs through continuous customer engagement, feedback analysis, and user testing. Product Launch Excellence: Work … closely with the Senior Product Marketing Manager to plan and execute successful product launches, including go-to-market strategies, marketing collateral, and customer training materials. KPI-Driven Decision-Making: Define and track key performance indicators (KPIs) to measure the success and impact of product initiatives. Key skills and experience more »

service delivery performance, working closely with multiple teams across the region including Highway Inspectors, TOC team and the Planning and Development teams. Manage local customer engagement and communication activities, as required, working closely with Service Delivery colleagues and contractors to identify and address service delivery requests, concerns, and … feedback in a timely and customer focused manner. Support the management of supplier performance to agreed contractual service level agreements, technical, quality and safety standards, including the investigation of breaches of service level targets and service non-availability, with the instigation of remedial activities. To be successful Proven experience … keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to more »