1 to 25 of 54 Permanent Customer Engineer Jobs in the UK

Customer Support Engineer Certain Advantage is hiring for a Customer Support Engineer for an Engineering client in Blackbushe, Hampshire. The role is on a permanent basis with excellent benefits. My client is looking for a technically proficient and customer-oriented Customer Support Engineer to join their fast-paced and collaborative Customer Support … Maintain thorough and accurate records in the CRM system Assist with product demonstrations, onshore preparation for offshore deployments, and technical support for internal functions such as Sales, Marketing, and Customer Success teams. Contribute to the creation and updating of technical documentation, internal knowledge bases, and user guides. Participate in the on-call rota to provide out-of-hours technical … home, with free on-site parking. The individual Were looking for people who have: Proven experience delivering first-line technical support with a strong focus on understanding and meeting customer requirements. Background in the installation, commissioning, servicing, and repair of technical equipment, particularly in environments where integration with other systems is required. Skilled in diagnosing faults across hardware and More ❯

Customer Support Engineer Certain Advantage is hiring for a Customer Support Engineer for an Engineering client in Blackbushe, Hampshire. The role is on a permanent basis with excellent benefits. My client is looking for a technically proficient and customer-oriented Customer Support Engineer to join their fast-paced and collaborative Customer Support … Maintain thorough and accurate records in the CRM system Assist with product demonstrations, onshore preparation for offshore deployments, and technical support for internal functions such as Sales, Marketing, and Customer Success teams. Contribute to the creation and updating of technical documentation, internal knowledge bases, and user guides. Participate in the on-call rota to provide out-of-hours technical … with free on-site parking. The individual We’re looking for people who have: Proven experience delivering first-line technical support with a strong focus on understanding and meeting customer requirements. Background in the installation, commissioning, servicing, and repair of technical equipment, particularly in environments where integration with other systems is required. Skilled in diagnosing faults across hardware and More ❯

Customer Services Engineer Customer Services Engineer ( French Speaking) Location - Lisburn, Northern Ireland Hybrid working model What to expect day to to day Camlin Energy has an exciting opportunity for someone to join Global Service Delivery, Customer Services Team. We provide technical support to our worldwide customer base and Field Services Engineers. An opportunity has … opened in the team for someone who can support our growing customer base in both France and Further afield. Responsibilities include: At all times remain professional and courteous, supporting the vales of the company, aiming to deliver exceptional support and guidance to Camlin customers. Own and provide technical analysis of reported customer issues in the form of support … resolution status. Capture quality issues discovered in the field and raising NCRs (non-conformance report) and follow the internal RCA process (root-cause-analysis) to provide feedback to the customer as required. Maintain assigned KPIs to acceptable levels (Key-performance-Indicators). Undertake any other duties as required from management to ensure the smooth operation of the Customer More ❯

Are you a Customer Support Engineer? Do you have prior experience troubleshooting PLC systems? Are you confident liaising with customers and supporting them with technical issues? If so, I am actively hiring for a Customer Support Engineer to join an automation business on a permanent basis. Customer Support Engineer Permanent Position Days and Nights … shift pattern (Panama Shift – 42 hour week) Market Harborough Customer Support Engineer Job Description Maintaining positive customer relationships ensuring they are supported during breakdowns and providing professional telephone support for both internal, external and PLC related topics Managing the hotline ticket systems for IT, facilities and controls Ensuring accurate documentation is added to the system from calls … had with customers Attending sites during support office ours to support project works and training Troubleshooting PLC problems with end customers Customer Support Engineer Essential Experience/Skills/Qualifications Must be able to troubleshoot PLC systems (Siemens TIA/Step 7 is advantageous) Flexibility to travel when required Strong customer service/support experience within a More ❯

a new direction? My client is an established manufacturing company who provides critical engineering solutions to their blue-chip client base worldwide. They now have a requirement for a Customer Support Engineer to join their friendly team in Stamford, Lincolnshire. The successful Customer Support Engineer will provide direct customer support via telephone, email, remote access … you will be required to stay away from home several times per month, in return you will receive an attractive starting salary and additional payments, and all expenses covered. Customer Support Engineer Responsibilities: Ensure customers receive the highest level of customer support and service. Respond to and record all incoming technical calls and emails within agreed SLA … with the company's quality systems. Manage warranty claim requests and working collaboratively with other service teams and managers. Carry out electrical and mechanical testing of equipment. Travel to customer sites to carry out commissioning, testing, training and planned maintenance on products, generating detailed reports documenting all work carried out. Customer Support Engineer Requirements: Must have completed More ❯

Graduate Customer Support Engineer - Biomolecular Solutions page is loaded Graduate Customer Support Engineer - Biomolecular Solutions Apply locations United Kingdom - East England - Cambridge time type Full time posted on Posted 30+ Days Ago job requisition id Job Description Agilent is a global leader in laboratory and clinical technologies; we are passionate about bringing great science to life. … can't wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at . Every day, Agilent Customer Support Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support … dynamic organization to be a part of this rewarding and exciting work! You will be responsible for supporting our clients with on-site installation, implementation, maintenance and delivery of customer training on our Biomolecular Services (Automation, Genomics and Cell Analysis). Your main responsibilities will be: Respond to customer needs by providing repair, installation, upgrade and preventive maintenance More ❯

The Company: A market leading diagnostics company. Global business A progressive, high-tech healthcare business. Invest in their staff. Offer career progression opportunities. The Role of the Customer Support Engineer Engineering and customer support role, working in a team of 4, covering 7 hospital sites across Hampshire and Dorset Attending to breakdowns, repair and PPM. Key activities … will be troubleshooting and ownership of faults, routine housekeeping and preventative maintenance across the sites’ portfolio. Will also be providing customer training on the equipment Covering the IVD portfolio Full Product and training provided Benefits of the Customer Support Engineer £52,170 basic salary with some flex potentially depending on experience Bonus 12% of Salary Car or … allowance Group Income Protection Employee Assistance Programme Pension Life Assurance, Benefit Funding The Ideal Person for the Customer Support Engineer Must have an engineering qualification, Bsc or HND of equivalent Ideally you will have clinical pathology diagnostics experience Will look at other complex medical equipment such as MRI systems An ambitious and motivated, qualified field service professional You More ❯

Senior Staff Backend Engineer, Customer Operations Cardiff, London or Remote (UK) We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer … we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ The Customer Operations team provides tech-led and human support experiences for now over 10 million customers. We don't just solve customer problems - we aim to improve customer … fast, and empathetic support. Our Operations tech team has three focus areas: Creating in-app experiences that enable customers to solve their own problems . As well as building customer experiences ourselves, we help all product teams at Monzo build better products by developing a system of reusable components that other teams can use. Tooling that enables our More ❯

Graduate Customer Support Engineer - Chromatography page is loaded Graduate Customer Support Engineer - Chromatography Apply locations United Kingdom - England - London United Kingdom - East England - Cambridge time type Full time posted on Posted 30+ Days Ago job requisition id Job Description Agilent is a global leader in laboratory and clinical technologies; we are passionate about bringing great science … can't wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at . Every day, Agilent Customer Support Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support … dynamic organization to be a part of this rewarding and exciting work! You will be responsible for supporting our clients with on-site installation, implementation, maintenance and delivery of customer training on our chromatography solutions (LC, LC/MS, GC, GC/MS, HPLC) . Your main responsibilities will be: Respond to customer needs by providing repair, installation More ❯

Customer Service Engineer - Scotland - Field based Competitive base salary + company car + bonus + overtime (£44,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical devices and address customer needs promptly and … professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within your designated … other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and working order Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met Maintain good communications and team working with all Managers and Colleagues Understand and comply with Siemens Healthineers work More ❯

of 'Most Promising Private AI Companies in the World' and Inc. 5000's 'Fastest Growing Companies in America', Luminance is disrupting the legal profession around the globe The Senior Customer Solutions Engineer role offers a unique opportunity to work across Sales, Product and Customer Success, accelerating our customers' technical teams ability to get connected and unlock the … providing a market-leading technical experience for Enterprise customers, enabling them to integrate with our platform faster and with less effort. The ideal candidate will possess a blend of customer-focused skills and a solution mindset, helping customers understand how best to integrate the solutions we offer to accelerate their success. You will get hands-on with our platform … and Workflow engine, implementing solutions that unlock seamless legal workflows across a customer's technology estate. A Senior Customer Solutions Engineer will acquire in-depth knowledge of our AI platform and how it can be effectively integrated into various customer systems. They will work closely with prospective and existing customers to provide expert advice and support More ❯

A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You … of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with … manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testing Your Qualities Customer & Service focussed Passionate about IT A strong communicator Able to build relationships quickly and have a positive impact Solutions focussed in More ❯

Customer Support Engineer Location: Aberdeen? Salary: £35,000 – £40,000? Contract: Permanent | Occasional UK & international travel Join a world-class technical support team delivering first-line assistance to customers and engineers across the globe. If you're a problem-solver with a passion for tech and customer service, this is your next move. What You’ll Do … Provide first-line technical support for hardware, software & firmware issues Log and manage support cases via CRM Liaise with engineering teams to resolve complex queries Support offshore engineers and customer site visits Assist with demos, training, and product documentation Maintain accurate product and customer data Occasionally travel to customer sites and offshore vessels What You’ll Bring … HNC/HND in Electrical or Electronic Engineering (or equivalent) Experience in technical support, fault diagnosis & customer service Familiarity with test equipment (oscilloscopes, multimeters, etc.) Strong communication, prioritisation & problem-solving skills IT literacy and CRM system experience A proactive, detail-focused, and team-oriented mindset What’s in It for You: Discretionary performance-related bonus 25 days annual leave More ❯

Function: Customer Solutions and Success - Financial Services Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are rapidly growing. Our headquarters are in Shoreditch - London's tech hub … Florida. We pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people. Scope of Role ITRS are looking for an experienced Customer Solutions Engineer for the team. You will help accelerate our sales initiatives. Reporting to our Global Head of Customer Engineering as part of the Customer Solutions … will provide technical presentations and product demonstrations to prospective clients, leading technical workshops to help define requirements and implementing our solutions as part of Proof of Concepts. As a Customer Solutions Engineer, you will: Achieve detailed understanding of all our products and technologies. lead presentations, demonstrations and conversations with CXO-level and VP-level audiences within major enterprise More ❯

Select how often (in days) to receive an alert: Customer Solutions Engineer Country/Region: GB Connect with Eutelsat Group Be part of a new era in communications, transforming connectivity with Eutelsat Group - the world's first GEO-LEO integrated global satellite operator. As a global leader in satellite communications, we provide infinite connectivity, broadcasting television channels and … transmitting news reports, provide wholesale broadband Internet access services. With Eutelsat Group You'll Get To: Pioneer the future of Space Technology Bring connectivity to remote frontiers Collaborate with customer-centric experts Embrace cultural diversity in our global team Where your skills ignite opportunities & you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat Group … we're united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space. Position Overview: We are seeking a skilled and experienced Customer Solutions Engineer to join our dynamic team. In this position, you will play a crucial role in testing and documenting customer-deployed configurations and solutions across various segments More ❯

Customer Service (Field Service) Engineer – Scotland (Central Belt) Competitive base salary + bonus + overtime (£44,000 OTE-Year 1) + company car + share scheme Siemens Healthineers is recruiting for a Customer Service (Field Service) Engineer in the Scotland Central Belt region to install, troubleshoot, repair, and maintain to a high standard; a range of … state-of-the-art medical devices and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at Health Boards within Scotland. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in cooperation with the Customer Care Centre to … other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and working order Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met Maintain good communications and team working with all Managers and Colleagues Understand and comply with Siemens Healthineers work More ❯

to help them quickly aggregate, analyze, and act on their threat data to mitigate risk and threats to their network security. We're looking for a talented and experienced Customer Success Engineer CSE who can hit the ground running in a fast-paced, quickly evolving environment. The position will report to the Director of Customer Success Engineering. … deep knowledge of the ThreatConnect product, related technologies, and the customers' deployments to solve problems quickly and provide proactive guidance. CSEs are the most elite role in ThreatConnect's customer support organization, with advanced technical, problem-solving, account management, and customer interaction skills. CSEs are the driving force that empowers customers to become powerful players in the threat … this role, you'll get to Provide ThreatConnect platform training for software admins and analyst users while supporting various use cases of the product Have the ability to map customer processes, intelligence requirements, and infrastructure into ThreatConnect's capabilities/data modeling Eliminate any customer or internal bottlenecks impeding problem resolution Work with third-party cybersecurity platforms/ More ❯

Job Opportunity: Customer Support Engineer Endeavour Recruitment has an excellent opportunity for a Customer Support Engineer to join our leading client based in Edinburgh. This is a permanent position with a hybrid working model . Main Responsibilities: Ensure that the customer site in the area is operational according to the Company's contractual obligations. Provide … structured customer training. Submit paperwork in accordance with company and customer guidelines. Essential Skills & Requirements: Specific product training in BPS M5/M7, C1, BPS C4, C2, C5, X8, Laurel Note counters, Erapa equipment (as appropriate), Datacard products, Bowe Systec, Canon Printers. Fully IT conversant across a range of packages. Desirable Experience: Engineering apprenticeship. Electrical apprenticeship. CSCS certification. More ❯

connect global users with their data and applications on any existing data center infrastructure or AWS, Azure, and Google cloud services. Hammerspace is seeking a highly skilled and experienced Customer Support Engineer/EMEA, who will ensure the overall success and retention of our customer base. The ideal candidate will have excellent troubleshooting skills coupled with a … deep understanding of filesystems, storage and networking. The Customer Support Engineer will engage with our customers to understand and resolve their complex technical issues, leveraging their strong technical acumen and stellar communication skills. Responsibilities Provide Hammerspace customers with top-tier support by solving their technical issues and replying to them in a timely fashion Partner with sales, product … engineering to ensure that customer's needs are met Prioritize and drive resolution for escalated customer issues Document systematic learnings so that they can be leveraged in our Customer Knowledge Base Leverage current toolsets and cross functional team members to creatively identify and resolve customer technical issues Participate in team ceremonies to ensure proper knowledge sharing More ❯

Technologies: preventive maintenance corrective maintenance note counter maintenance Customer service electromechanical high speed automation Engineer Calling for Mobile Customer Support engineers ! One of our clients, a global manufacturing company, is looking for Mobile Customer Support Engineers to join them: The selected profile will be a High speed automation engineer with preferably an electrical qualification, focus … on customer service skills. Banking sector experience not necessary but always preferred. 50/50 electromechanical engineers Purpose : To ensure that the customer site in the area to which he is assigned is operational to the Company's contractual obligations. The selected Mobile Customer Support Engineer will be involved in the following tasks: Preventive maintenance Corrective … maintenance Note Counter maintenance/repairs Liaise with customer Liaise with Service Manager Operator Training Required skills/experience : Engineering apprenticeship/experience ; Electrical apprenticeship Engineering training and qualifications. Experience in the Service Industry preferable. Specific product training M5/M7, CPS, C1, C2, C4, C5, X7/X8 Laurel Note counters, Erapa equipment (as appropriate) - Bundlers, shrink wrap More ❯

Technologies: preventive maintenance corrective maintenance note counter maintenance Customer service electromechanical high speed automation Engineer Calling for Mobile Customer Support engineers ! One of our clients, a global manufacturing company, is looking for Mobile Customer Support Engineers to join them: The selected profile will be a High speed automation engineer with preferably an electrical qualification, focus … on customer service skills. Banking sector experience not necessary but always preferred. 50/50 electromechanical engineers Purpose : To ensure that the customer site in the area to which he is assigned is operational to the Company's contractual obligations. The selected Mobile Customer Support Engineer will be involved in the following tasks: Preventive maintenance Corrective … maintenance Note Counter maintenance/repairs Liaise with customer Liaise with Service Manager Operator Training Required skills/experience : Engineering apprenticeship/experience ; Electrical apprenticeship Engineering training and qualifications. Experience in the Service Industry preferable. Specific product training M5/M7, CPS, C1, C2, C4, C5, X7/X8 Laurel Note counters, Erapa equipment (as appropriate) - Bundlers, shrink wrap More ❯

This position is posted by Jobgether on behalf of Torq. We are currently looking for a Customer Success Engineer in London. This role offers a dynamic opportunity to join a fast-growing, innovative cybersecurity company as a vital member of the Field Engineering team. As a Customer Success Engineer, you will help customers maximize the value … ensuring smooth adoption and lasting satisfaction. Provide expert technical support to troubleshoot and resolve complex issues. Collaborate with product and engineering teams to influence the product roadmap based on customer insights and market trends. Maintain a deep understanding of the platform and industry developments to deliver thought leadership to both business and technical stakeholders. Architect tailored solutions that meet … customer business and technical requirements using the platform's workflows. Partner with cross-functional teams to deliver training, workshops, and technical services that enhance customer knowledge and engagement. Manage incident triaging and prioritize customer issues to ensure timely resolution. Contribute to business growth by encouraging expanded use of the platform among customers. Minimum 2 years of hands More ❯

Software Development Engineer, Amazon Customer Service Job ID: Amazon Development Centre (London) Limited Do you thrive on solving complex problems with simple solutions? Would you like to drive innovation for Amazon's Customer Service global customers influenced by Gen AI solutions? Join Amazon Customer Service technology organization as a Software Development Engineer on our horizontal … advanced search algorithms, and ensure accurate query results. We support content indexing, content chunking, taxonomy management, and multilingual search functionalities. We enable seamless access to support content for both customer self-service and associate systems serving billions of monthly requests globally. If you're passionate about developing innovative solutions, designing highly distributed systems that scale and build for the … future, this is the opportunity for you. You'll tackle algorithmically complex challenges, working on front-end and back-end services that seamlessly scale to meet customer needs. Excitingly, you'll have the chance to work on Large Language Models (LLMs) and generative AI initiatives that are reshaping the call center realm. Key job responsibilities Solve complex problems by More ❯

As a Customer Solutions Engineer, you will play a critical role in extending and enhancing our Advanced AI Platform, which leverages LLMs to solve industry-specific challenges. You will work directly with clients to understand their needs, design scalable solutions and integrate AI-driven capabilities using APIs, agents and automation. Role Summary As a Customer Solutions Engineer … working within industry-specific constraints. - Strong analytical and problem-solving skills, with a focus on identifying scalable and reusable solutions. - At least three years of experience as a software engineer working on commercial software platforms as part of a development team. Client Engagement and Communication - Experience working directly with clients, gathering requirements and translating them into technical implementations. - Ability More ❯

and doers across NYC, LDN, TLV, and other locations, where 2 of every 3 managers were promoted from within. Growing your career with Optimove is basically guaranteed. As a Customer Data Engineer, you will be a part of a strong energetic and fast-growing global team. You will be an integral part of clients' ongoing data requests and … and technical capabilities, and highly effective time management skills. We are looking for a master multi-tasker who thrives in challenging, fast-paced environments, with agility and ease. The Customer Data Engineer is a position that brings with it an excellent opportunity to learn and grow within a rapidly expanding company on the cutting edge of Martech. Responsibilities … implementation of data pipelines and data marts, access versatile data sources, and apply data quality measures Investigate data mismatches and apply solutions Work side by side and support the Customer Success teams in order to meet customer business needs. Interact with clients to understand business needs and collaborate on project scopes, planning, and execution. Requirements: Graduate with a More ❯