1 to 25 of 33 Permanent Customer Engineer Jobs in the UK

Engineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise … result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support Engineer to complement their professional UK Service Team supporting a range of automated laboratory and analysis equipment associated with Clinical and Industrial … markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical Customer Support Engineer candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service and contributing to a more »

Job Title: Technical Customer Service Engineer Location: Bridgend, Wales Salary: £24,000 per annum Job Type: Full time, Permanent Working Hours: Mon - Fri 09:00 to 17:30 Flotek Group are the fastest-growing Tech Company in the South West providing IT and Comms technology to small & medium … values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for an enthusiastic customer service-focused individual with some previous experience working within the ICT sector, preferably in VoIP/SIP and IP networks. You will be responsible … responsible for triaging the call by taking all relevant information and passing it through to the engineering team. This role will also include attending customer's sites when on-site assistance is needed. Job Responsibilities: Answering the phone to inbound calls from customers who require technical help Troubleshoot and more »

Customer Service Engineer - £27k + On-call (OTE £32k) + Benefits Do you thrive in a fast-paced environment, solving technical challenges and providing excellent customer service? We are looking for a Customer Service Engineer to join our growing team. In this role, you will … travel to customer sites to install, maintain, and repair our equipment and systems. You'll also play a key role in pre-sales support, assisting with system design and surveys. Responsibilities: Install, maintain, and repair customer equipment and systems Provide technical support and training to customers Assist in more »

Global technology company is expanding its EMEA customer operations support team and is looking to hire a further 2 Linux operations/SRE Engineers for their Bristol office. There is a highly competitive salary + generous bonus scheme + extensive equity package on offer! Key skills/experience required … issues. Thorough knowledge of HTTP(S), SMTP, TLS/SSL, DNS and LDAP, Kubernetes and Docker containers System/application administration in a distributed, customer-facing, high-availability and large-scale environments Experienced and confident in at least one scripting language such as Perl, shell, Ruby or Python. Experience more »

Expleo are seeking an Automotive Customer Focused Engineer in UX (User Experience), Switches and Controls, to work within a globally successful automotive OEM, based in Bedfordshire, on a contract basis. The successful Engineer will be required to conduct a number of market studies, investigating overall customer requirements, behaviours and latest technologies. Responsibilities of the Customer Focused Engineer include: * Define requirements from a customer's point of view * Establish customer target requirements, including, but not limited to In-vehicle-Infotainment systems, storage solutions, controls, switches & displays * Analyse European Automotive market trends and … customer usage patterns * Produce Market/Trend/Engineering Test reports & Benchmark Reports * Create documentation in response to customer use cases and needs Background and experience required for the Customer Focused Engineer position: * You will ideally be degree educated * Experience within the Automotive Industry * Customer more »

Are You Ready to Be a Hero in the World of Mobile Technology? We are seeking a passionate Mobile Customer Support Engineer to join our dynamic team in Milton Keynes , where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience? As a … Mobile Customer Support Engineer, You Will: As aMobile Customer Support Engineer you will play a key role in a managed service, combining technical and client relationship skills to implement and support our clients' products. As a Mobile Customer Support Engineer dive deep into technical … Work directly with customers, showcasing your ability to operate under pressure. This role may require on-call support, maintenance, and equipment repair. As aMobile Customer Support Engineer you will potentially travel to various customer sites. Hold a clean UK driving license and have the ability to obtain more »

The successful Customer Support Engineer will support our customers and our representatives, understanding their needs, identifying solutions and providing technical support. This role involves Providing technical support: Growing our business with research institutes through management of our 3rd party sales channels and supporting our OEM inquiries, providing technical more »

Are You Ready to Be a Hero in the World of Mobile Technology? We are seeking a passionate Customer Support Engineer (site-based) to join our dynamic team in Camberley , where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience? As a … Customer Support Engineer, You Will: As a customer support engineer you will play a key role in a managed service, combining technical and client relationship skills to implement and support our clients' products. Dive deep into technical issues, troubleshooting and resolving them precisely and efficiently. Work … directly with customers, showcasing your ability to operate under pressure. As a customer support engineermay require on-call support, maintenance, and equipmentrepair What Were Looking For: Formal Electrical/Mechanical qualification desired. Computer literate Windows, excel, word, etc Experience in one of the following industries: ATM/PRINTER/ more »

Are You Ready to Be a Hero in the World of Mobile Technology? We are seeking a passionate Customer Support Engineer (Site based) to join our dynamic team in Belfast, where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience? As a … Customer Support Engineer, You Will: As a customer support engineer you will play a key role in a managed service, combining technical and client relationship skills to implement and support our clients' products. Dive deep into technical issues, troubleshooting and resolving them with precision and efficiency. … Work directly with customers, showcasing your ability to operate under pressure. As a customer support engineermay require on-call support, maintenance, and equipment repair What Were Looking For: Formal Electrical/Mechanical qualification desired. Computer literate Windows, excel, word, etc Experience in one of the following industries: ATM/ more »

Are You Ready to Be a Hero in the World of Mobile Technology? We are seeking a passionate Mobile Customer Support Engineer to join our dynamic team in Milton Keynes , where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience? As a … Mobile Customer Support Engineer, You Will: As aMobile Customer Support Engineer you will play a key role in a managed service, combining technical and client relationship skills to implement and support our clients' products. As a Mobile Customer Support Engineer dive deep into technical … Work directly with customers, showcasing your ability to operate under pressure. This role may require on-call support, maintenance, and equipment repair. As aMobile Customer Support Engineer you will potentially travel to various customer sites. Hold a clean UK driving license and have the ability to obtain more »

Customer Support Engineer Remote Scotland Are you interested in becoming a part of one of the UKs leading space-tech start-ups? Over the last decade, our client has left the chasing pack behind to become industry leaders in the creation of in-flight and mission control software … in ensuring customers receive exceptional technical support and will act as their representative within the company, so it is important that you've had customer facing experience previously. You will be facing off directly to their space customers across missions and R&D. What you'll need: Solid software … engineering knowledge, ideally in C or Java Experience in a customer-facing role, providing support and training Ability to understand complex technical concepts and explain them clearly and concisely to non-technical individuals This role would suit either a recent graduate or a junior software engineer with a more »

Customer SupportEngineer Remote Scotland Are you interested in becoming a part of one of the UK's leading space-tech start-ups? Over the last decade, our client has left the chasing pack behind tobecome industry leaders in the creation of in-flight and mission control software used at … part in ensuring customers receive exceptional technical support and will act as their representative within the company, so it is important that youve had customer facing experience previously. You will be facing off directly to their space customers across missions and R&D. What youll need: Solid software engineering … knowledge, ideally in C or Java Experience in a customer-facing role, providing support and training Ability to understand complex technical concepts and explain them clearly and concisely to non-technical individuals This role would suit either a recent graduate or a junior software engineer with a client more »

Technical Customer Success Engineer - 100% Remote We're searching for a highly motivated and experienced Technical Customer Success Engineer to join our dynamic team. In this pivotal role, you'll become a trusted advisor, guiding customers through every step of their journey with our industry-leading … technical expertise and exceptional communication skills to ensure they achieve maximum value and become raving fans. What You'll Do: Build and Manage Strategic Customer Relationships: Proactively foster strong, collaborative relationships with technical teams at client companies. Maintain regular communication to understand their needs and ensure successful product adoption. … a smooth on boarding process. Deliver comprehensive training sessions, equip them with the knowledge and resources needed to maximise product value. Technical Support Troubleshoot customer issues, identify root causes, and implement solutions to ensure smooth operation. Escalate complex situations to internal technical teams when necessary. Product Advocate for the more »

Order Ref : 39285 Position Title : Customer Attributes Engineer Duration: 3 Month Rolling Contract Location: Gaydon Division: Vehicle Engineering Position Description: Vehicle NVH is a key technical department within the product creation process, leading the engineering from concept to customer. Working here, you'll give our vehicles their unique … characteristics, ensuring the many aspects of refinement required to achieve the customer expectations for all the Clients' programmes. It is all part of creating vehicles that delight customers and set us apart from the competition. The NVH Attributes Refinement Group encompasses 3 distinct teams; Prevention, Delivery and In-service … development, manufacturing, launch until end of product life cycle. Your will play a pivotal role within the In-service Performance team to enhance the customer satisfaction by delivering vehicles free from abnormal noise (Squeak & Rattle) and water leaks. Your primary role will be to gather facts to make a more »

My client a leading IT Solutions provider are seeking to recruit an Desktop Support Engineer to join an ever growing Customer Support Function. This client has more than 10000 employees world wide and an unlimited amount of large Enterprise Customers to support. You will bring the below skill … set: You own, investigate, and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. You participate in communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues more »

An opportunity has become available for a Customer Facing Mechatronics Engineer to join a growing semiconductor company focussing on battery management systems for the automotive industry, based in Edinburgh. This role is split 50/50 between customer facing/travelling and lab work. As a Customer Facing Mechatronics Engineer you will have a number of responsibilities that include; International travel to customer sites and support with technical customer issues Mechatronics testing Work with IC, Quality, Product and Design teams to aid product development Analyse data and recommend improvements System level testing to … support evaluation processTo be considered for the Customer Facing Mechatronics Engineer vacancy you must have: Have minimum 3 years industry experience Experience in a customer facing role Understanding of electronics and mechanical systems An understanding/experience with RF/Battery Management Systems Experience with an object more »

Join Europe's IT Leader as a Customer Service Engineer! Company: Artemis Chase, the IT recruitment specialists, proudly present this opportunity on behalf of Europe's largest privately-owned IT company. Location: Warrington, onsite Contract Type: Permanent, full-time Salary Package: Competitive base salary, company vehicle, extensive benefits … core hours tailored to role requirements Career development and lifelong learning opportunities Join Europe's largest privately-owned IT company Role Purpose: As a Customer Service Engineer, you'll configure applications and hardware on IT devices (desktops, laptops, servers, mobile phones, etc.) at a customer site. This … is a fantastic opportunity to be part of a supportive team with clear career growth pathways. Key Responsibilities: Efficiently manage and resolve customer calls, keeping customers informed and escalating when necessary. Assist 3rd party IT companies both on and off-site as needed. Configure applications and hardware on new more »

and reliable products and services through a wide range of affordable, simple, and effective technological solutions. Position Summary: As the Home Networking Product Test Engineer, you will be responsible for ensuring the quality and performance of our networking products through comprehensive testing and analysis. You will play a critical more »

Customer Success Engineer Saas Company Remote - 1 day per month in office Up to £75,000 + package The company This company's mission is to save developers time and ensure robustness in one of the most tedious and time-consuming areas of software development: writing unit tests. … works completely autonomously, using reinforcement learning to write fully formed tests that are guaranteed to compile, run and find bugs. The role As a Customer Success Engineer, you will be a critical part of a growing company, being the first point of contact with our users, handing their … customers Communicate effectively with Engineering teams and VPs/CTOs, and establish credibility and an understanding of their needs You will be responsible for Customer onboarding, training and ensuring the resolution of complex issues with the full context and understanding of the customers specific use case By maintaining a more »

Customer Support Engineer We are looking for a Customer Support Engineer to join a team revolutionising bank-to-bank real-time payments utilising blockchain tech. In the past 5 years this Google Cloud Award winning team, have built up a complex infrastructure using hybrid GCP and … Datacentres, Python, Linux and Blockchain. They have used this to achieve FedRamp, ISO 27001 and SOC certifications, while scaling their asset base. As a Customer Support Engineer, you would be joining an existing hands-on Customer Support and TechOps function that is instrumental in supporting a global … team remains deeply technical, not just responding to queries, but actively improving processes of automation, monitoring and application deployment. We are looking for a Customer Support Engineer who has: Strong experience in a hands-on engineering role, with a focus on Linux Python ability that goes beyond scripting more »

A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to support on … inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical Support Engineer Strong technical acumen from an IT apprenticeship, STEM … degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills - this role is largely communicating with customers via phone and email Responsibilities more »

can go home safe each and every day. Are you in? Read on for more details about this particular role. Responsibilities Lead analysis of customer quality issues and drive cross-functional and cross-national resolution teams using the 8D problem-solving process, project management, and Global Quality tools through … of all quality issues. Own tracking, trending, forecasting, and budgeting for MSA global warranty dollars Work alongside Product Concern Specialists (PCSs) to review historical Customer Quality Notifications (CQNs) and Warranty Orders to identify top drivers, determine root cause, and drive corrective actions Conduct quarterly meetings with MissionOPS, Engineering, Marketing more »

Collaborating with design engineers in the development of new products. Conducting pre-compliance testing for products, including EMC and temperature testing. Requirements of the Customer Support Engineer Candidates should possess a qualification of HND or higher in Electrical and Electronic Engineering, Telecommunications, or a related field. Minimum of more »

track and off-road across the globe. For more than 15 years we have been the team behind Aston Martin Racing and our GT Customer race programme is experiencing unprecedented growth. We are also involved in an expanding Rally Raid Championship team and customer programme. We're seeking … a talented and motivated Customer Support Engineer to provide the highest level engineering support on event to our Rally Raid Customers competing around the globe. Key Responsibilities. Provide engineering support to customers on events and tests as required. To include programming of electronic control units and setting of … car, powertrain, and systems by the customer. Ensure car complies with technical regulations and event specific regulations. Provide planning and technical input to the customer and to assist with event preparation, car setup, operating standards and sporting topics. Ensure spares package is suitable for the event and maintain mileage more »

A 1st/2nd Line Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLA’s Providing incident management & stakeholder … customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLA’s Qualifications/Skills required You do not need to have all … Passionate about IT with a constant desire to learn and advance knowledge. Able to work under pressure and an ability to multi task. Excellent customer service and communication skills as well as having a logical and methodical approach to troubleshooting. Good telephone manner, good analytical and problem-solving skills more »