21 of 21 Permanent Customer Experience Manager Jobs in the UK

Customer Experience Manager (CXM) Babble Cloud•Burton-on-Trent, England, United Kingdom Job Description Join Our Dynamic Team as a Customer Experience Manager (CXM)! Are you passionate about telecoms? Do you thrive in a fast‐paced, innovative environment? At Babble … looking for passionate and talented individuals to join our dynamic team. If so, we have the perfect opportunity for you! Reports to: Senior Customer Experience Manager The Customer Experience Manager (CXM) is responsible for end‐to‐end customer experience within their dedicated ...

Customer Insight & Experience | Customer Operations Are you passionate about delivering exceptional customer experiences and building trusted client relationships? We're looking for a Customer Experience Manager to become the primary operational contact for a portfolio of customers, ensuring they receive a proactive, consistent … high-quality managed service experience throughout their journey with us. This is a highly visible role where you'll work with customers, operational teams and senior stakeholders to ensure service performance is understood, risks are managed, and continuous improvements are delivered. If you enjoy turning operational insight into meaningful ...

experts are focused on creating meaningful impact and making a real difference for our customers. Impact: A strong connection to our mission through product, customer and impact is essential. We protect people and the planet by helping businesses mitigate risks and create safer, healthier workplaces. Innovation: Trusted by over … dedicated to driving positive change. Read on to learn more about the opportunity and how you can have a positive impact! About the RoleThe Customer Support organisation is undergoing significant transformation as we modernise how customers engage with EcoOnline. Today, the team supports customers across multiple products, channels ...

Location: United Kingdom, London, LondonEmployment type: Full-TimeWork site: 3 days/week in-officeRole type: People ManagerTravel: Less than 25%Profession: Program ManagementDiscipline: Customer Experience EngineeringCompany: MicrosoftOverviewAre you interested in working for one of the most exciting teams in Microsoft, relentlessly focused on customer needs … like environment, passionate about cloud computing technology constantly evolving itself and driving growth in one of Microsoft's core businesses? Then the Azure Customer Experience engineering team, within the Engineering Operations (EngOps) organization is for you!The Principal Azure Customer Engineer (ACE) Manager is accountable ...

adjustments throughout the process in whatever way works best for you. Job DescriptionAbout the Role We are looking for an experienced Senior Product Manager to shape the strategy, development, and optimisation of customer-facing digital experiences that improve engagement, conversion, retention, loyalty, and overall customer satisfaction. … part of a cross-functional product organisation, you will work closely with Engineering, Design, Brand, Operations, Data, Marketing, and Commercial teams to identify customer needs, simplify complex journeys, and deliver measurable business outcomes. Our Customer Experience team is focused on creating a more immersive, personalised shopping experience ...

experts are focused on creating meaningful impact and making a real difference for our customers.Impact: A strong connection to our mission through product, customer and impact is essential. We protect people and the planet by helping businesses mitigate risks and create safer, healthier workplaces.Innovation: Trusted by over … dedicated to driving positive change. Read on to learn more about the opportunity and how you can have a positive impact!About the RoleThe Customer Support organisation is undergoing significant transformation as we modernise how customers engage with EcoOnline. Today, the team supports customers across multiple products, channels ...

migration. Practitioners within this team continuously advance their expertise to deliver robust, innovative solutions, from initial strategy to implementation and optimization.Deloitte’s Contact Centre & Customer Experience (CX) practice helps organisations transform how they engage, serve and support their customers in an increasingly digital world. We work with clients … across industries to define and deliver large-scale customer transformation programmes, combining deep operational expertise with leading cloud-based technologies to create exceptional customer and employee experiences.We partner with clients to design, build, and deliver modern customer engagement solutions, leading the end-to-end journey from solution ...

About the TeamThe Customer Experience team's mission is to be the reason customers keep coming back after they experience a defect with their orders. We do this by redefining customer support and creating experiences that solve customer problems while building trust. We believe that … empower local economies around the world.As DoorDash, Wolt, and Deliveroo come together on a unified global platform, we're transforming how customer experiences are delivered around the world. By combining advances in AI with deep operational expertise, we're building products that enable exceptional experiences at global scale while ...

About the Team The Customer Experience team's mission is to be the reason customers keep coming back after they experience a defect with their orders. We do this by redefining customer support and creating experiences that solve customer problems while building trust. We believe … empower local economies around the world. As DoorDash, Wolt, and Deliveroo come together on a unified global platform, we're transforming how customer experiences are delivered around the world. By combining advances in AI with deep operational expertise, we're building products that enable exceptional experiences at global scale ...

risks, issues, and dependencies through implementation and benefits realization Link initiatives to Nuvei’s business strategy and commercial priorities; quantify and capture benefits Apply Customer Experience, Operational Excellence, and Continuous Improvement expertise to solve complex, cross-team problems Coach and build capability across the business through training, coaching … Centre of Excellence’s offering, standards, tools, skills, and culture Lead and develop team members as capability scales Requirements 10–15 years’ experience in customer experience, operational excellence and continuous improvement, with genuine depth and hands‐on delivery A deep, practical toolkit across ...

solve business problems, working in partnership with our clients to help in achieving their goals. About the role: Reporting to the Delivery Partner, our Customer Experience Manager will be responsible for sales activity, lead generation, pipeline management. Work with key Sword and client personnel to ensure … Serve as the primary point of contact for key customers, building strong and lasting client relationships. Conduct regular service reviews, account health checks, and customer engagement meetings to ensure service excellence and customer satisfaction. Proactively gather, analyse, and act upon customer feedback to drive continuous improvement ...

Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!Your Mission:We are looking for a(n) CX Senior … Manager to join our ambitious Customer Experience (CX) team. Reporting to our Head of CX, you will be supporting the team on hands-on delivery of high-impact improvements across the business - leading or supporting projects end-to-end, facilitating cross-functional ‘Tiger Teams’, and building customer ...

Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey! Your Mission: We are looking for a(n) CX Senior … Manager to join our ambitious Customer Experience (CX) team. Reporting to our Head of CX , you will be supporting the team on hands-on delivery of high-impact improvements across the business - leading or supporting projects end-to-end, facilitating cross-functional ‘Tiger Teams’, and building customer ...

Client Success Manager, Customer Experience - 1 year FTC London, England, United Kingdom (Hybrid) Job Description Building on several years of growth, Ipsos has ambitious targets for the future. The CX Service Line has an enviable client list, award winning programmes and as industry recognised leaders … about getting the best out of the CX technology platforms we use for many of our client programmes. As a Client Success Manager, you will be responsible for leading on some Success workstreams and supporting on others, including the design, set up, specification, execution and delivery on varying sized ...

About the team As one of DoorDash's core operations teams, Customer Experience ensures that when there are bumps in the last mile, there's always someone there to help make things right. Our team designs and implements DoorDash's automated support solutions, with the ultimate goal … delivering an outstanding customer experience as reliably and efficiently as possible. About the role Our team is looking to hire a Manager to lead the expansion of support automation in international markets. This Manager will own the end-to-end strategy and implementation of automated support ...

Sword Group is seeking a Customer Experience Manager to drive sales activity, lead generation and pipeline management, while building strong client relationships. You will ensure service alignment with client goals and provide leadership to the team in a dynamic IT services environment. The role requires account management … experience, a strategic mindset, and the ability to manage complex pipelines. Experience in renewables/utilities is a plus, with a focus on delivering value and customer #J-18808-Ljbffr ...

Location: Hemel Hempstead Salary: From £28,000 (Depending on experience) + OTE Hours: Monday Friday, 9am 5.30pm You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish and sustain strong relationships. Identify upsell opportunities and maximise … customer retention, through office-based support.You will be responsible for managing all aspects of the customer experience for a base of circa 30-60 business customers, billing over £1,000 per month. Key Tasks: Build strong relationship with key contacts of all customers within allocated customer ...

Sytner Group is seeking a proactive Website Manager to own and develop one of the UK’s largest automotive retail websites. You’ll work within Group Marketing, collaborating with Business Systems, Software Engineering and external partners to translate business requirements into digital solutions. The role focuses on roadmap ownership … customer experience, content management and measurable web performance to drive value for customers and the business. #J-18808-Ljbffr ...

ASOS is seeking a Senior Product Manager to shape strategy and optimise customer-facing digital experiences across web and app. You will work with Engineering, Design, Brand, Operations, Data, Marketing and Commercial teams to identify customer needs and deliver measurable outcomes. The role focuses on immersive, personalised ...

Birmingham is seeking a Manager for the Customer and Service Excellence team to lead contact centre and customer operations engagements. You will manage workstreams, coach junior staff, and drive transformation across service excellence, operating models and digital enablement while building client relationships and contributing to business development. ...

Point, Ltd. in London is seeking a Product Manager for a 6-month fixed-term contract. The role is hybrid (1-2 days per week in the London office) and reports to the Group Product Manager. You will own product requirements, shape the backlog, and drive the CRM product … development, especially around HubSpot. You’ll collaborate with stakeholders across Technology and Customer Operations to deliver measurable improvements in customer experience. #J-18808-Ljbffr ...