1 to 25 of 125 Permanent Customer Insight Jobs in the UK

Role: Insight Analyst Salary: Up to £40,000 (location depending) + benefits Term: Permanent Location: Manchester or Stratford, London up to 2 days per week hybrid working Hours: Mon-Fri 8am-4pm or 9am-5pm This is a great opportunity for an experienced Customer Insight Analyst … contact centre clients growing team. Hybrid working out of one of their offices in Manchester or Stratford, London. Do you have a passion for Customer Excellence and IVR? Are you a great storyteller? Are you experienced using SQL and PowerBI? The Customer Insight Analyst gathers and interprets ...

Role: Insight Analyst Salary: Up to 40,000 (location depending) + benefits Term: Permanent Location: Manchester or Stratford, London up to 2 days per week hybrid working Hours: Mon-Fri 8am-4pm or 9am-5pm This is a great opportunity for an experienced Customer Insight Analyst … contact centre clients growing team. Hybrid working out of one of their offices in Manchester or Stratford, London. Do you have a passion for Customer Excellence and IVR? Are you a great storyteller? Are you experienced using SQL and PowerBI? The Customer Insight Analyst gathers and interprets ...

Shape customer insight with data-driven decisions. A thriving financial services environment. Modern data stack, using Snowflake, SQL and more. Fantastic benefits including private medical and enhanced pension. Were looking for a Senior Insight Analyst to join a forward-thinking Insight team. This is your chance … projects, create actionable insights, and influence key decisions. Youll work closely with stakeholders to improve customer experience and drive commercial performance. If you love turning data into stories that make an impact, this role is for you. What youll be doing As a Senior Insight Analyst, youll deep ...

Customer Insight Analyst – Hakim Group Location: Darwen (3 days per week in the office - BB3 1AE) Joining the Hakim Group means becoming part of a close-knit family of independent optical practices across the UK and Ireland. A career here offers empowerment, innovation, and support in a community … passionate professionals. As Hakim Group expands, we’re investing in understanding our patients better. We’re looking for an experienced Customer Insight Analyst to analyse data from CRM, POS, digital platforms, and surveys, turning complex information into clear insights. You’ll uncover behavioural trends, enhance segmentation strategies ...

career. The company are experiencing significant growth and this will create genuine opportunities to develop the role further. They are looking for an experienced Customer Support Manager to work alongside the existing management team to further capitalise on their explosive growth over the last few years. The role offers … Head of Support within a short period of time for those wishing to grow their career. Role Overview We are looking for an experienced Customer Support Manager/Head of Support to lead and develop our customer support function in a fast-growing online marketplace. You will ...

.Full time hours. We are happy to discuss flexible working! Top 3 skills needed for this role: Advanced analytics and data solutions expertise Strategic insight and data storytelling Strong leadership and stakeholder management What this role is all about: As Customer Insights Manager, youll lead our Insights team … turn data into clear, actionable recommendations that shape strategy and drive meaningful change. Youll champion a customer-first mindset, translating complex analytics into insight that informs both day-to-day choices and long-term transformation. Youll guide and develop a high-performing team, uphold quality standards, and work ...

Full time hours. We are happy to discuss flexible working! Top 3 skills needed for this role: Advanced analytics and data solutions expertise Strategic insight and data storytelling Strong leadership and stakeholder management What this role is all about: As Customer Insights Manager, you’ll lead our Insights … team to turn data into clear, actionable recommendations that shape strategy and drive meaningful change. You’ll champion a customer-first mindset, translating complex analytics into insight that informs both day-to-day choices and long-term transformation.You’ll guide and develop a high-performing team, uphold quality ...

committed to continuously improving services at Guinness. Our Customer Insight Team are responsible for analysing data collected from our residents, and building predictive data models to help us anticipate what we need to do to best improve resident satisfaction. We are seeking an experienced Research Analyst to join … Customer Insight Team based in our Bristol office on a full time, permanent basis. We appreciate that flexibility is important, therefore we operate a hybrid working model. You will work in the office for 3 days per week, with the flexibility to work remotely 2 days per week. ...

committed to continuously improving services at Guinness. Our Customer Insight Team are responsible for analysing data collected from our residents, and building predictive data models to help us anticipate what we need to do to best improve resident satisfaction. We are seeking an experienced Research Analyst to join … Customer Insight Team based in our central Oldham office on a full time, permanent basis. We appreciate that flexibility is important, therefore we operate a hybrid working model. You will work in the office for 3 days per week, with the flexibility to work remotely 2 days ...

ready to lead the transformation of customer experience by building a single customer view and unlocking the full power of Salesforce Automotive Cloud CRM Platform? Hendy Group has an exciting opportunityin our Marketing Teamfora CRM Manager. This position is fully on-siteand open to candidates locatedanywhere within … South Coast. The Opportunity: TheCRM Manager leads the implementation, optimisation, and management of Hendy Groups Salesforce Automotive Cloud platform to create a single customer view. They develop automated lifecycle journeys, advanced segmentation, and targeted campaigns in collaboration with Group and Regional Marketing teams, supported by strong data quality. ...

Sales Director, the Account Manager plays a key role in managing the day-to-day relationships and operational success of Xtravirt’s customer accounts. This role focuses on ensuring high-quality management, maintaining customer satisfaction and success, and supporting account growth through effective coordination and communication. Collaborating closely … Advisory, the Account Manager serves as the primary point of contact for assigned customers, ensuring their needs are met and expectations exceeded. By understanding customer environments and aligning services accordingly, the Account Manager helps maintain strong, long-term relationships and contributes to the overall success of the account. This ...

Sales Director, the Account Manager plays a key role in managing the day-to-day relationships and operational success of out clients customer accounts. This role focuses on ensuring high-quality management, maintaining customer satisfaction and success, and supporting account growth through effective coordination and communication. Collaborating closely … Advisory, the Account Manager serves as the primary point of contact for assigned customers, ensuring their needs are met and expectations exceeded. By understanding customer environments and aligning services accordingly, the Account Manager helps maintain strong, long-term relationships and contributes to the overall success of the account What ...

business. You will act as the commercial bridge between customers and the organisation, owning key client relationships, identifying new opportunities, and converting market insight into profitable growth. You will be trusted to represent the business externally, influence internally, and deliver results. This is a highly autonomous, field-based role … execute strategic sales plans to achieve and exceed agreed annual revenue targets Drive the introduction and commercialisation of new products and solutions tailored to customer needs Build and maintain a strong pipeline of qualified opportunities through market research, networking and proactive outreach Own and grow a portfolio of existing ...

world's leading off-price retailer. Job Description: Senior Data Analyst (12-month Fixed Term Contract) Department: Operations Analytics Hub Reporting to: Data & Insight Manager We're looking for a Senior Analyst who can do far more than report on performance, you'll be the engine behind our customer insight strategy. This role is ideal for someone who loves analysis, experimentation and building models that genuinely influence how a business operates! You'll take the lead on sophisticated work across the Operations Analytics Hub function and areas that feed into the team. We would like ...

Head of Customer Support (SAAS/ERP) Remote – UK Residents Only SaaS/ERP | Manufacturing | Supply Chain | Distribution | Logistics Chapman Tate Associates are partnering with a leading end-to-end ERP solutions provider delivering enterprise-grade SaaS and ERP platforms into the Manufacturing, Supply Chain, Distribution and Logistics sectors. … modern times we may come to call this role as a Head of Customer Happiness, Customer Experience Champion, Customer Journey Director, Customer Insights & Experience Lead, Head of Customer Advocacy, Head of Technical Support, Technical Support Services Manager or Customer Support Manager. There could ...

DESCRIPTION Were committed to continuously improving services at Guinness. Our Customer Insight Team are responsible for analysing data collected from our residents, and building predictive data models to help us anticipate what we need to do to best improve resident satisfaction. We are seeking an experienced Research Analyst … join our Customer Insight Team based in our Bristol office on a full click apply for full job details ...

platform services. Working closely with experienced Product Managers and cross-functional teams, you'll help define, shape, and deliver product improvements that solve real customer problems across end-to-end dealership workflows. Playing a hands-on role across the product lifecycle, you'll contribute to discovery, roadmap execution … backlog management, translating customer and stakeholder insight into clear, actionable product outcomes. This role suits someone who is curious, organised, and motivated by understanding user needs and turning them into valuable, measurable product improvements. Key Responsibilities: Support Product Managers in defining and delivering product enhancements across multiple modules ...

Product Manager is responsible for managing the coordination of the product roadmap and ensuring that product development is driven by clear market needs, customer insight, and commercial priorities. This role acts as the primary bridge between customers, sales, and the internal product and engineering teams. The successful candidate … appropriate time in the process to ensure new features are launched seamlessly and on time. This specifically includes: Prioritise initiatives based on customer value and business impact Collaborate with the Head of Product and the Development team to rough-size commercial priorities and agree delivery feasibility Coordinate across ...

Insights Labbuilding the capability, infrastructure and frameworks that power actionable, scalable and self-service analytics across Vitality. You will design a connected, 360 customer view by integrating diverse data sources and enabling the shift from reactive reporting to proactive, predictive insight. Youll lead advanced analytics, champion innovation, and ensure … clear, actionable strategies for senior leaders, mentor analytics talent and embed best practice across the organisationall while ensuring robust governance, data quality and trusted insight delivery. Key Actions Lead and develop the Customer Insights function, converting strategy into scalable capability Build and maintain an integrated 360 customer ...

revenue and pricing function. The Role * Lead the development and delivery of the end to end pricing strategy. * Set the pricing vision grounded in customer insight and customer led design. * Manage and mentor the Pricing Manager, ensuring high quality technical delivery. * Respond to pricing challenges from commercial … analytics and wider teams. * Shape strategic pricing approaches across revenue, retail and customer initiatives. * Drive innovation through large scale pricing trials and market reform projects. * Support the integration of pricing and revenue under a unified function. Your Skills and Experience * Strong commercial experience in pricing and strategy within ...

solution delivery experience, bringing deep technical and functional expertise across the Dynamics 365 ecosystem. The ideal candidate has led end-to-end implementations across Customer Insights, Customer Service, and Sales, with a proven ability to architect scalable, secure, and data-driven customer engagement solutions. You will … solution architecture, guide design decisions, and oversee technical delivery across complex multi-cloud environments. Responsibilities include defining architecture for Customer Insights, designing data models and segmentation strategies, integrating Azure services, establishing governance frameworks, designing Sales and Service processes, and optimizing AI-driven customer analytics. You will also lead ...

CLIENT SUCCESS & ACCOUNT MANAGEMENT KEY POINTS Senior leadership role owning Customer Success & Account Management end-to-end AI-powered consumer & B2B research platform used by global brands Enterprise customers across CPG, Tech, Pharma & Financial Services High-impact role in a fast-growing, VC-backed startup ABOUT THE CLIENT … scalable, AI-driven qualitative research used by some of the world's most recognised organisations. THE BENEFITS Opportunity to own and shape the entire Customer Success function Work directly with founders and senior leadership Influence product direction through direct customer insight Competitive compensation with meaningful upside Small ...

restaurants, and hotels across the UK. With a strong heritage and a modern digital ambition, the business is investing heavily in data, analytics, and customer insight to better understand behaviour, optimise digital journeys, and drive commercial impact at scale. Digital analytics plays a critical role in shaping decision … making across marketing, product, and customer experience, making this a highly visible and impactful hire. THE TEAM You'll join a growing customer data and digital analytics function operating across multiple specialist areas, including digital analytics, CRM, loyalty, data science, and data engineering. This role sits within ...

performing, cross-functional team in a leading retail environment. This is your opportunity to shape the personalisation and AI strategy across digital touchpoints, translating customer insight and data into innovative, scalable product experiences that boost loyalty and commercial performance. Key responsibilities Lead a stable, high-performing product team … enabling them to experiment, learn, and deliver solutions that truly impact the customer experience. Define the vision, OKRs, and roadmap for personalisation and AI initiatives, ensuring alignment with business strategy. Own and evolve the personalisation and AI product strategy from ideation to scaled execution, balancing experimentation with measurable commercial ...

with David, our CEO. This is a true generalist role and one of the broadest positions in the company — spanning sales, operations, partnerships, product insight and elements of marketing. You’ll be at the centre of the business, getting hands-on exposure to how a high-growth SaaS company … Putting a spend management system in place Supporting the development of partnerships with accounting platforms we integrate with, and complementary solutions serving the same customer base Feeding customer insight directly into product decisions, helping shape our roadmap as we continue to develop the product Building your profile ...