1 to 25 of 79 Permanent Customer Segmentation Jobs in the UK

Head of Customer Success Location: Hybrid London (23 days per week) Salary: £80,000£90,000 + uncapped commission An exciting opportunity has arisen for an experienced Head of Customer Success to join a high-growth B2B SaaS business during a pivotal stage of its growth journey. This … strategic leadership role where you'll own the Customer Success function, leading a team of Customer Success Managers while driving customer retention, product adoption, renewals and revenue growth. Working closely with the Head of Revenue and wider leadership team, you'll build scalable Customer Success processes ...

understand and grow their revenue. We’re a remote‐first crew of 150+, spread across 25+ countries, and guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. If you want your work to touch hundreds of millions of end‐users (and help … developers behind them get paid), you’ll fit right in. The role Our customers do not need Customer Success in the traditional sense. They don’t need someone whose main job is to schedule QBRs, forward Slack messages, or politely ask whether everything is going okay. They need someone ...

Lead to join a dedicated European business unit supporting an innovative Immunology & Inflammation portfolio.This is a unique opportunity to shape commercial strategy through analytics, customer insights and sales force effectiveness. Working at the centre of a multi-country commercial organisation, you will partner with senior leaders across Commercial Operations … Marketing, Medical Affairs and client stakeholders to optimise customer engagement, improve field force performance and drive business growth.As Commercial Excellence Lead, you will own the commercial performance framework, leveraging CRM analytics, customer segmentation, targeting strategies and incentive programmes to support data-driven decision making across multiple European ...

exciting journey of growth and transformation – and we'd love you to be part of it. The opportunityWe're looking for a Customer Analytics & CRM Specialist, helping to shape the performance and growth of our B2C retail proposition.Supporting categories across the Avios Retail Domain, you'll use customer … products, to the right customers, at the right time.Working closely with our Retail Marketing & CRM Lead, you'll become the go-to expert for customer insight within Retail, partnering with Trading, Product, Engineering and Data teams to optimise customer journeys, improve personalisation and identify new commercial opportunities.This ...

drive the analytics, measurement, and insights agenda across our global CRM ecosystem. This is a highly strategic role at the intersection of data, customer engagement, marketing effectiveness, and business growth . You'll transform customer signals into actionable insights, helping the organisation make smarter decisions across the entire … customer journey while ensuring the customer remains at the center of every interaction. Working closely with Marketing, Sales, CRM, and Business leaders, you will build a data-driven culture that optimizes engagement, conversion, personalisation, and customer lifetime value. Duties/Responsibilities CRM Analytics Strategy Define and evolve ...

mission and what we offer . We are seeking an experienced data analyst to join our CRM Analytics team, supporting both Personal and Business customer segments. As a key member of the Marketing Analytics organisation, you will report to the Manager of CRM Analytics and play a critical role … will help define and execute the measurement framework for CRM initiatives, ensure data quality is top-notch, and provide analytical expertise to truly optimise customer engagement strategies. Your work will directly influence how we acquire, engage, and retain customers by building and running data-driven CRM programs. Key Responsibilities ...

drive the analytics, measurement, and insights agenda across our global CRM ecosystem.This is a highly strategic role at the intersection of data, customer engagement, marketing effectiveness, and business growth. You'll transform customer signals into actionable insights, helping the organisation make smarter decisions across the entire customer journey while ensuring the customer remains at the center of every interaction.Working closely with Marketing, Sales, CRM, and Business leaders, you will build a data-driven culture that optimizes engagement, conversion, personalisation, and customer lifetime value.Duties/Responsibilities:CRM Analytics StrategyDefine and evolve signal-based and attribute ...

DescriptionThe Role:We are looking for a highly analytical and commercially minded Personalisation Audience Manager to lead the development, management, and optimisation of customer audiences across digital and marketing channels.This role will sit within the Personalisation function and play a critical role in scaling customer segmentation, audience … strategy, and cross-channel personalisation capabilities through data, process improvement, and AI-driven approaches.This is a highly collaborative role that combines customer insight, technical understanding, stakeholder management, and strategic thinking.Key Responsibilities:Manage day-to-day audience and segmentation requirements within the Customer Data Platform from a business ...

join the Fearless? Job DescriptionThe Role:As Personalisation Lead, you will define and drive the Group's personalisation strategy across digital channels, ensuring every customer interaction becomes more relevant, engaging and commercially effective.This role sits at the centre of Digital, Product, Marketing, Analytics and Data, leading the evolution … customer experiences through data-driven decision making, audience strategy and experimentation. You will own the personalisation roadmap, develop future capability, and ensure onsite and offsite personalisation work together to create connected customer journeys.Leading both the onsite Personalisation Experience team and the Audience Management function, you will establish scalable ...

right engineers quickly, fairly, and with confidence. We invented the technical assessments category and continue to lead it through constant product innovation, deep customer focus, and a strong understanding of how engineering teams hire.As AI changes how software is written, reviewed, and evaluated, Codility is helping customers rethink what … improve how we work, support customers, analyse data, scale expertise, and build better products and processes.Your roleAs Head of CS, you will own key customer relationships while also helping bring structure, consistency and focus to our Customer Success function.This is a player-coach role. You will manage ...

break boundaries; to power and empower those who want more. Role OverviewThe CRM & Loyalty Manager is responsible for owning and optimising the full customer lifecycle across CRM channels for Myprotein within THG Nutrition, driving retention, repeat purchase, and lifetime value through data-led, multi-channel marketing at scale.Key ResponsibilitiesLifecycle … Ownership Own the end-to-end CRM customer lifecycle across acquisition, onboarding, retention and reactivation, defining key lifecycle moments that enhance engagement and customer experience.Optimise CRM journeys across web and app using personalised communications, segmentation and engagement strategies to drive loyalty, repeat purchase behaviour and customer ...

closely with cross-functional stakeholders, apply advanced analytical methods to challenging business problems, and help shape decisions that drive growth, engagement, and long-term customer value. If this introduction sparks your interest, keep reading — the best is yet to come!Job Description:Essential Responsibilities: Lead the development and implementation … spanning PayPal P2P, Checkout, Credit, Debit, and more — and identifying where the greatest untapped growth opportunities lie.The team drives business outcomes through advanced analytics, customer segmentation, funnel analysis, experimentation, and causal inference. We are a close-knit group of intellectually curious, technically rigorous data scientists who take pride ...

PayPal's consumer ecosystem, help shape analytical approaches used across the organization, and partner with senior stakeholders to drive growth, engagement, and long-term customer value. If this introduction sparks your interest, keep reading — the best is yet to come!Job Description:Essential Responsibilities: Lead and manage data science … spanning PayPal P2P, Checkout, Credit, Debit, and more — and identifying where the greatest untapped growth opportunities lie.The team drives business outcomes through advanced analytics, customer segmentation, funnel analysis, experimentation, and causal inference. We are a close-knit group of intellectually curious, technically rigorous data scientists who take pride ...

birthdayGenuine career development opportunities, including our mentoring scheme, your own annual 500 learning budgetEmployee Assistance Programme and wellbeing portalThe roleWe’re hiring a Digital Customer Success CampaignsManager to join our digital customer engagement team. Reporting to theDirector of Digital Customer Engagement, this role will be responsible forstrategic … planning and orchestration of data-driven customer lifecyclecampaigns, across our self-serve customer base.Key responsibilities:Strategic Campaign ManagementSegmentation & PersonalisationCross-Functional Collaboration with Marketing, Product, Sales, Support & Financial ServicesMust have:A proactive, hands-on mindset with a strong focus on strategic value creation, sense of ownership and drive ...

build the future of global banking. If that sounds like you, let’s build what’s next.About the RoleAs our founding Global Customer Insights Lead, you will establish the company's definitive source of truth for customer understanding, spanning NPS, competitive intelligence, and executive-level insight.This … narrative. You will stay close to our customers, synthesize qualitative and quantitative signals, and translate insight into decisions that meaningfully shape product direction, customer experience, go-to-market priorities, and overall company strategy.You will own our global NPS and customer insight agenda, build and lead a high-performing ...

retail business at a pivotal stage in its Data Science and AI transformation. With a new loyalty programme launching and significant investment into customer analytics, the business is building a scalable Data Science capability focused on real commercial impact THE COMPANY This established UK retail brand is investing heavily … wider business transformation. The organisation is moving away from ad-hoc analytics and building a modern Data Science function capable of supporting customer personalisation, forecasting, and smarter commercial decision-making at scale. The culture is collaborative, pragmatic, and delivery-focused, with a strong emphasis on getting models into production ...

access to their account, and complete the checks needed to use Wise safely. You’ll help the team find the right balance between conversion, customer experience, operational efficiency, and risk controls: reducing unnecessary friction for legitimate businesses while helping deflect bad actors.This role offers a significant opportunity to collaborate … ability to write clear, performant, reliable queries across large and complex datasets.Product analytics craft: Strong experience with at least three of funnel analysis, customer segmentation, cohort analysis, metrics decomposition, experimentation, causal inference, or product opportunity sizing.Data product ownership: Experience building and owning production-grade analytical assets, such ...

access to their account, and complete the checks needed to use Wise safely. You’ll help the team find the right balance between conversion, customer experience, operational efficiency, and risk controls: reducing unnecessary friction for legitimate businesses while helping deflect bad actors. This role offers a significant opportunity … ability to write clear, performant, reliable queries across large and complex datasets. Product analytics craft: Strong experience with at least three of funnel analysis, customer segmentation, cohort analysis, metrics decomposition, experimentation, causal inference, or product opportunity sizing. Data product ownership: Experience building and owning production-grade analytical assets ...

hiring a Senior Marketing Analyst to join a growing customer insights team within a well-established UK business that's rapidly scaling its data and analytics capability. This is a core role in the team , focused on unlocking value from customer data to drive smarter CRM, campaign targeting … over 500+ locations across the UK and Ireland . They've built a strong reputation in their sector and are now investing heavily in customer insight, CRM, and analytics to better understand and engage their customer base at scale. The role You'll sit within a growing Customer ...

Software Strategic Debt Manager (SDM) platform, supporting migration from Tallyman GRS to SDM. The role involves designing and maintaining workflow configurations, business rules, customer segmentation, and treatment strategies to ensure effective debt management and collections operations. The successful candidate will work closely with business and technology stakeholders … financial services industry. Experience working with Tallyman GRS or other enterprise collections and recoveries platforms. Solid knowledge of workflow configuration, business rules engines, customer segmentation, and treatment strategy management. Experience designing, implementing, and optimizing collections and recovery strategies to improve operational performance. Proven ability to support collections platform ...

DescriptionDG has scaled fast - product ambition, AI capability, an enviable customer base - but we don’t yet have a dedicated product marketing function to turn that ambition into market-ready decisions.We’re hiring our first Product Marketer to own positioning, narrative, launches, customer research, sales enablement and competitive … story end-to-end - the version sales pitches, the version the website tells, the version the CEO uses on stage. Define and narrow our customer segmentation, understand the buyer personas we sell to, and define the value proposition that drives pipeline and revenue.Develop our positioning and messaging, narrative ...

youre supporting our brands or serving our customers, the mindset that connects us means we expect more of ourselves and each other.It means every customer is our favourite, every voice is valued, and every interaction is one were proud of. When youre part of a community that shares your … About the role Working closely with the Data Analytics Manager and wider Marketing Team, this role will be responsible for turning audience data and customer intelligence into real-world outcome-driven marketing activations across paid media, CRM, and emerging channels across the DFS Group. This role sits ...

youre supporting our brands or serving our customers, the mindset that connects us means we expect more of ourselves and each other.It means every customer is our favourite, every voice is valued, and every interaction is one were proud of. When youre part of a community that shares your … About the role Working closely with the Data Analytics Manager and wider Marketing Team, this role will be responsible for turning audience data and customer intelligence into real-world outcome-driven marketing activations across paid media, CRM, and emerging channels across the DFS Group. This role sits ...

turning data into commercial advantage.The role will develop and own an AI-powered Marketing Insights Hub, creating a single source of truth by combining customer, commercial, marketing and market intelligence data.Using advanced analytics, forecasting and marketing effectiveness measurement, the role provides actionable insights that help optimise marketing investment, improve … customer experience and support sustainable business growth. It also champions a data-driven culture through predictive analytics, automation and self-service reporting.Key ResponsibilitiesDevelop and lead an AI-powered Marketing Insights Hub, integrating marketing, customer, commercial and market data into a single insights platform.Create automated dashboards, self-service reporting ...

lowest cost and in the fastest possible time. If you're interested in joining a rapidly growing team with a relentless focus on the customer, you've come to the right place. In order to accelerate the next phase of Veeqo's development, we are committed to transforming … lift studies, or other advanced measurement methodologies. PREFERRED QUALIFICATIONS - Experience using any of SQL or other analytical tools for conducting data analysis - Experience with customer segmentation, profiling, and targeting - 7+ years of B2B marketing experience, with 4+ years specifically in paid media and demand generation. - Experience managing ...