German CustomerServiceRepresentative - Remote Location: Fully Remote (anywhere in the UK) Permanent £22,808 per annum with progression to £23.5k ( + monthly Bonus Opportunities) Client Profile: Origin Multilingual is proud to announce, we are searching for a German Speaking CustomerService Advisor to join … industry leader in Finance sector. This opportunity is offered on a full time and permanent basis Monday to Friday fully remote. Key Purpose The representative will be dealing with inbound and outbound calls daily basis to ensure a top quality service for existing and new clientele. You will … be in charge of adding value to each customer who calls as well as having expert product knowledge. Key Responsibilities: Answering & making calls from existing and new clients Proactively dealing with all queries relating to the business Taking payments Liaising with Collections Management, Sales/Service Management, Billing more »
Cardiff, Wales, United Kingdom Hybrid / WFH Options
Pyramid Consulting, Inc
Role: CustomerService Representative. Language: Dutch, German, Norwegian & Swedish-Any one out of 4 with at least C1 proficiency. Office location: Cardiff, United Kingdom. Work Mode: Remote within UK and 100% Onsite, both available -Onsite preferred. Employment type: 6+ months initially (with a view to possible extension) Pay … English skills (B1+ or better) in writing and speaking to understand documentation and log accurately in the client systems Previous experience in an outsourced customerservice environment is of advantage. Work Experience/Responsibilities: Handle phone calls with customer queries and provide resolution to end users Record … per client specifications to the immediate lead as applicable Work independently and within a team. Communicate well with internal and external contacts. Provide exemplary customer satisfaction. Meet quality standards on all handled contacts. Complete hours of staffed time on all rostered days Handle contacts while maintaining the targets defined more »
customers into passionate evangelists providing German language support Responsibilities Work independently and within a team Communicate well with internal and external contacts Provide exemplary customer satisfaction Meet quality standards on all handled contacts Complete hours of staffed time on all rostered days Handle contacts while maintaining the targets defined … the project: response time, handle time and resolution rate aligned with Project KRAs. Any additional ad hoc tasks that may contribute to a better service to the client or improvement to the KPI Attend trainings as required Possesses an advanced understanding of using computers and is effectively able to … multi-task across systems and applications Optimistic, friendly, positive, and self-motivated personality Ability to work in team Service oriented profile and with a focus on problem solving Ability to work shift hours/part time (to the extent legally possible), adapting fast on change of prioritization For agents more »
CustomerServiceRepresentative - Basingstoke Salary: From £23400-£23400 CustomerServiceRepresentative Join our team of CustomerService Representatives: make a meaningful difference in our customers' lives during the moments that matter. What does the role entail? You will be joining a people … times such as family bereavements, you'll play a vital role in providing a seamless experience during moments that really matter. Many colleagues have customer-focused backgrounds in sectors such as retail, hospitality, contact centres or travel, so don't worry if you don't have a financial services … background or knowledge - comprehensive training will be given. Join our team if.... You have a passion for delivering a seamless customer experience, treating our customers effectively, empathically, with dignity and respect and an ability to remain calm under pressure Excellent listening and communication skills are your thing - both verbal more »
Customer Support professional with good technical skills and a clear understanding of what drives customer satisfaction. Handle incoming customer requests, both from external and internal calls & emails by raising and managing cases. Experience with CRM & ERP systems - Salesforce, SAP and SaaS (Software as a Service) solutions more »