1 to 21 of 21 Permanent Customer Support Engineer Jobs in the UK

The successful Customer Support Engineer will support our customers and our representatives, understanding their needs, identifying solutions and providing technical support. This role involves; Providing technical support: Growing our business with research institutes through management of our 3rd party sales channels and supporting our OEM … inquiries, providing technical support and quotations Networking: Identifying and qualifying additional sales channels and OEM customers and connecting to our customers through social media? Sales Promotion: Creating and supporting webinars, virtual conferences, real conferences and preparing presentations and content for social media channels Product Management: Receiving and interpreting the … voice of the customer and conducting competitive analysis?? Developing strong relationships, building business opportunities and working with the other members of the sales team To be successful in this role of Customer Support Engineer we would love to speak to anyone who has experience of: Minimum more »

A brilliant opportunity for a talented STEM Graduate who loves the idea of a customer-facing role, or an experienced support professional, to join a market-leading disruptive software technology firm in London working as a Customer Support Engineer. Offering excellent training, career progression, and prospects … opportunity to work for a rapidly expanding machine learning software house. On a daily basis, you will be working as the first response to customer issues, triaging problems, and liaising with the technical teams through to resolution. Location: Central London– 3 days in office/2 days remote Salary … + healthcare, pension etc. Requirements for Customer Support Engineer: A minimum of a 2.1 bachelors from an internationally renowned University in a STEM related discipline At least ABB at A-Level or equivalent UCAS points (please ensure A-Level grades are included on your CV). Basic more »

A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to … support on inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical Support Engineer Strong technical acumen from … an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills - this role is largely communicating with customers via more »

Are You Ready to Be a Hero in the World of Mobile Technology? We are seeking a passionate Mobile Customer Support Engineer to join our dynamic team in Milton Keynes , where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience? As … a Mobile Customer Support Engineer, You Will: As aMobile Customer Support Engineer you will play a key role in a managed service, combining technical and client relationship skills to implement and support our clients' products. As a Mobile Customer Support Engineer … and resolving them with precision and efficiency. Work directly with customers, showcasing your ability to operate under pressure. This role may require on-call support, maintenance, and equipment repair. As aMobile Customer Support Engineer you will potentially travel to various customer sites. Hold a clean more »

Are You Ready to Be a Hero in the World of Mobile Technology? We are seeking a passionate Customer Support Engineer (site-based) to join our dynamic team in Camberley , where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience? As … a Customer Support Engineer, You Will: As a customer support engineer you will play a key role in a managed service, combining technical and client relationship skills to implement and support our clients' products. Dive deep into technical issues, troubleshooting and resolving them … precisely and efficiently. Work directly with customers, showcasing your ability to operate under pressure. As a customer support engineermay require on-call support, maintenance, and equipmentrepair What Were Looking For: Formal Electrical/Mechanical qualification desired. Computer literate Windows, excel, word, etc Experience in one of the more »

Customer Support Engineer We are looking for a Customer Support Engineer to join a team revolutionising bank-to-bank real-time payments utilising blockchain tech. In the past 5 years this Google Cloud Award winning team, have built up a complex infrastructure using hybrid … Datacentres, Python, Linux and Blockchain. They have used this to achieve FedRamp, ISO 27001 and SOC certifications, while scaling their asset base. As a Customer Support Engineer, you would be joining an existing hands-on Customer Support and TechOps function that is instrumental in supporting … team remains deeply technical, not just responding to queries, but actively improving processes of automation, monitoring and application deployment. We are looking for a Customer Support Engineer who has: Strong experience in a hands-on engineering role, with a focus on Linux Python ability that goes beyond more »

Are You Ready to Be a Hero in the World of Mobile Technology? We are seeking a passionate Mobile Customer Support Engineer to join our dynamic team in Milton Keynes , where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience? As … a Mobile Customer Support Engineer, You Will: As aMobile Customer Support Engineer you will play a key role in a managed service, combining technical and client relationship skills to implement and support our clients' products. As a Mobile Customer Support Engineer … and resolving them with precision and efficiency. Work directly with customers, showcasing your ability to operate under pressure. This role may require on-call support, maintenance, and equipment repair. As aMobile Customer Support Engineer you will potentially travel to various customer sites. Hold a clean more »

Are You Ready to Be a Hero in the World of Mobile Technology? We are seeking a passionate Customer Support Engineer (Site based) to join our dynamic team in Belfast, where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience? As … a Customer Support Engineer, You Will: As a customer support engineer you will play a key role in a managed service, combining technical and client relationship skills to implement and support our clients' products. Dive deep into technical issues, troubleshooting and resolving them … with precision and efficiency. Work directly with customers, showcasing your ability to operate under pressure. As a customer support engineermay require on-call support, maintenance, and equipment repair What Were Looking For: Formal Electrical/Mechanical qualification desired. Computer literate Windows, excel, word, etc Experience in one more »

Engineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and … specialise in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world. As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support Engineer to complement their professional UK Service Team supporting a range of automated laboratory and analysis equipment associated with Clinical and Industrial markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical Customer Support Engineer more »

Are you a Customer Support Engineer looking for a new role based in Newark, Nottinghamshire? My client is an Awarding winning company who design and manufacture a range of complex electronic products that are used all over the world. These products are hearing loop devices, manufactured to … assist people with hearing impairments. They currently require a Customer Support Engineer to join their team in Nottinghamshire. Within this role you will be the first point of contact across email, phone and live chat for project enquiries, offering both pre and post-sales support across … our range of products. The ideal Customer Support Engineer will have a blend of the following skills and experience: Strong customer communication via email, phone & web chat Preparing equipment quotations and basic system design documents, responding to bids in a timely manner Assessing new project enquiries more »

Customer Support Engineer Remote Scotland Are you interested in becoming a part of one of the UKs leading space-tech start-ups? Over the last decade, our client has left the chasing pack behind to become industry leaders in the creation of in-flight and mission control … exciting opportunity to work on cutting edge space project In this role, you will play a crucial part in ensuring customers receive exceptional technical support and will act as their representative within the company, so it is important that you've had customer facing experience previously. You will … their space customers across missions and R&D. What you'll need: Solid software engineering knowledge, ideally in C or Java Experience in a customer-facing role, providing support and training Ability to understand complex technical concepts and explain them clearly and concisely to non-technical individuals This more »

Job title: Customer Support Engineer Location: Aberdeen Salary: DOE Role purpose: We are looking for a dedicated IT Engineer to join a great client providing deskside computer support on IT hardware and software products, To Work efficiently and proactively to deliver IT support services … Aberdeen Security Clearance or the willingness to do so, is required for this role Key responsibilities: Hardware break/fix with software build and support in additional desk site support The Engineers will undertake VIP Support and related activities to a number of VIP's located at … each of the locations (the tasks should take no more than 2 hours a day) and will be available to provide general Desktop support for Aberdeen based users. Daily checks with VIP's where required. Provide meeting room support including meeting room checks (a.m.) and pre meeting room more »

The successful Customer Support Engineer will support our customers and our representatives, understanding their needs, identifying solutions and providing technical support. This role involves Providing technical support: Growing our business with research institutes through management of our 3rd party sales channels and supporting our OEM … inquiries, providing technical support and quotations Networ... more »

track and off-road across the globe. For more than 15 years we have been the team behind Aston Martin Racing and our GT Customer race programme is experiencing unprecedented growth. We are also involved in an expanding Rally Raid Championship team and customer programme. We're seeking … a talented and motivated Customer Support Engineer to provide the highest level engineering support on event to our Rally Raid Customers competing around the globe. Key Responsibilities. Provide engineering support to customers on events and tests as required. To include programming of electronic control units … car, powertrain, and systems by the customer. Ensure car complies with technical regulations and event specific regulations. Provide planning and technical input to the customer and to assist with event preparation, car setup, operating standards and sporting topics. Ensure spares package is suitable for the event and maintain mileage more »

quality solutions, IoT innovations, and refrigeration controls. Their manufacturing spans the UK, Middle East, and Far East. Info about what the role entails Providing support to our Research and Development team for both new and existing products. Conducting design validation for newly developed products. Assessing and evaluating new components … Collaborating with design engineers in the development of new products. Conducting pre-compliance testing for products, including EMC and temperature testing. Requirements of the Customer Support Engineer Candidates should possess a qualification of HND or higher in Electrical and Electronic Engineering, Telecommunications, or a related field. Minimum more »

A 1st/2nd Line Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLA’s Providing incident … management & stakeholder facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLA’s Qualifications/Skills required You … do not need to have all the following but should have experience in some of:- Experience of technical support and of computing technologies. Good understanding of networking, TCP/IP and internet technologies. Knowledge of Microsoft O/S, with Linux an advantage. Passionate about IT with a constant more »

My client a leading IT Solutions provider are seeking to recruit an Desktop Support Engineer to join an ever growing Customer Support Function. This client has more than 10000 employees world wide and an unlimited amount of large Enterprise Customers to support. You will bring the … below skill set: You own, investigate, and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. You participate in communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer … to Microsoft product improvements. Fluency in English, with the ability to communicate effectively. Strong communication and interpersonal skills. 3+ years of experience in technical support or related field Excellent problem-solving and troubleshooting skills. Strong knowledge of Office 365 technology. Strong knowledge of Office Setup & Deployment process. Strong knowledge more »

Customer SupportEngineer Remote Scotland Are you interested in becoming a part of one of the UK's leading space-tech start-ups? Over the last decade, our client has left the chasing pack behind tobecome industry leaders in the creation of in-flight and mission control software used at … exciting opportunity to work on cutting edge space project In this role, you will play a crucial part in ensuring customers receive exceptional technical support and will act as their representative within the company, so it is important that youve had customer facing experience previously. You will be … to their space customers across missions and R&D. What youll need: Solid software engineering knowledge, ideally in C or Java Experience in a customer-facing role, providing support and training Ability to understand complex technical concepts and explain them clearly and concisely to non-technical individuals This more »

Global technology company is expanding its EMEA customer operations support team and is looking to hire a further 2 Linux operations/SRE Engineers for their Bristol office. Key skills/experience required: A degree in Systems Engineering, Computer Science or related subjects 5+ years of experience administering … issues. Thorough knowledge of HTTP(S), SMTP, TLS/SSL, DNS and LDAP, Kubernetes and Docker containers System/application administration in a distributed, customer-facing, high-availability and large-scale environments Experienced and confident in at least one scripting language such as Perl, shell, Ruby or Python. Experience more »

Global technology company is expanding its EMEA customer operations support team and is looking to hire a further 2 Linux operations/SRE Engineers for their Bristol office. There is a highly competitive salary + generous bonus scheme + extensive equity package on offer! Key skills/experience … issues. Thorough knowledge of HTTP(S), SMTP, TLS/SSL, DNS and LDAP, Kubernetes and Docker containers System/application administration in a distributed, customer-facing, high-availability and large-scale environments Experienced and confident in at least one scripting language such as Perl, shell, Ruby or Python. Experience more »

and reliable products and services through a wide range of affordable, simple, and effective technological solutions. Position Summary: As the Home Networking Product Test Engineer, you will be responsible for ensuring the quality and performance of our networking products through comprehensive testing and analysis. You will play a critical … of various devices, including 4G and 5G mobile routers, WiFi mesh systems, powerline adapters, WiFi repeaters, and routers. Additionally, this position will entail handling support emails from end-users, providing timely and effective responses to address their inquiries and technical issues.The ideal candidate will possess a deep understanding of … scenarios to identify and troubleshoot issues related to connectivity, performance, and compatibility. Configure and maintain test environments, including network infrastructure, equipment, and software, to support ongoing testing activities. Utilize network testing tools and equipment to analyze network traffic and measure performance metrics. Develop and maintain automated test scripts and more »