1 to 25 of 100 Permanent Customer-Centric Approach Jobs in the UK

commitment to client success. Industry Leadership : We're recognized experts in 3E Templates, DocuDraft, Datolite Rocket, and Business Intelligence solutions with decades of combined experience. Innovation Focus : Our approach extends the capabilities of Elite and Aderant systems beyond what their creators envisioned, helping firms unlock insights previously trapped in their practice management systems. Global Reach : With team members … As a Technical Consultant, you will be the technical lead on multiple client projects from requirements gathering to go live implementations. You will take a customer centric approach while applying customized, innovative and quality technical solutions. You will work closely with fellow Technical Consultants, Project Mangers and, depending on the project, our Product Development More ❯

colleagues Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and decision-making skills in resolving More ❯

Stakeholder Engagement: Build and maintain strong relationships with a diverse range of internal and external stakeholders, fostering collaboration and transparency. Customer Focus: Maintain a strong customer-centric approach within the PMO team, actively seeking and sharing information to address customer needs and expectations. Problem Solving: Facilitate the resolution of complex More ❯

colleagues Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and decision-making skills in resolving More ❯

also maintain and where possible improve the divisional business continuity plan (BCP) and business impact assessment (BIA) documentation. Ensuring the team are motivated, have a customer centric approach, that work is prioritised effectively, that the Board, ExCo and Operational MI packs are completed on time each month and will liaise with other business areas More ❯

goals Recommending customer service standards and guidelines to ensure consistent and exceptional service delivery for building customer relations. Training and educating staff on customer-centric approaches and best practices to foster a customer-focused culture throughout the organization. Monitoring and measuring key performance indicators (KPIs) related to customer … skills Strong presentation skills with the ability to effectively communicate complex ideas to both leadership and non-leadership audiences. Leadership abilities Self-starter committed to helping drive customer-centric initiatives and influencing positive change within the organization. Customer Experience/Industry knowledge - Proven experience in customer experience management, preferably in a technical … infrastructure. Core Goals & Role Objective CX managers need to have strong problem-solving, leadership, and adaptability skills. They also need to be data-driven and have a customer-centric mindset. Developing strategies - Develop and execute strategies that enhance the customer experience, focusing on retention, satisfaction, and loyalty. Analyzing customer data - Use customer More ❯

About Us: Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view More ❯

Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. 💰£50,000 + up to 20% of your annual salary, paid as a bonus. 📍This role More ❯

IT Manager Purpose To be part of the IT Leadership Team in Europe focused on education and learning through the delivery of quality IT services and associated support to schools, departments, and associated businesses. This role will manage the IT More ❯

derive meaningful insights from complex data, identify root causes of problems, and make sound, informed decisions to develop effective solutions and recommend appropriate next steps. Systematic and Methodical Approach: You employ a structured and systematic approach to problem-solving, ensuring thorough investigation, accurate diagnosis, and well-documented solutions. Strong Communication Skills: You have strong written and … varying levels of expertise. Professionalism and Customer Focus: You maintain a high level of professionalism and composure even in stressful situations. You have a strong customer-centric approach and are adept at managing customer expectations effectively, ensuring a positive support experience. Bonus Points Cloud Platform Experience: Experience working with and More ❯

high-performing service desk team. Responsible for 1st and 2nd line support for all users, ensuring timely and effective resolution of incidents and service requests. Champion a customer-centric approach, ensuring a positive user experience for all stakeholders. Manage escalations and complex issues, ensuring swift and satisfactory resolutions. Develop and enhance relationships with stakeholders … emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill. At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum More ❯

deployments, installs, moves, adds, and changes as designated by the Service Management Team. Ensure effective resource management: Forecast and identify required resources within Operations proactively. Champion a customer-centric approach: Handle all interactions with empathy, professionalism, and a focus on delivering outstanding customer experiences. Build and maintain relationships: Develop strong relationships with More ❯

support experience, ideally within a sales environment. Strong administrative skills and IT proficiency, particularly Microsoft Office. Excellent communication skills, both written and verbal. A proactive and detail-oriented approach with a strong sense of ownership. Ability to absorb and retain information related to customers, products, and processes. Background in satellite communications or communications is an advantage. Self-sufficiency … independently and collaboratively within a team. Strong problem-solving and diagnostic skills, with attention to detail. Familiarity with electronics and engineering. Knowledge of CRM systems and a customer-centric approach. Additional Information: The Rewards Career development and opportunity to learn and grow. A value led culture that puts its people first - ' you are our Company.' Company More ❯

support experience, ideally within a sales environment. Strong administrative skills and IT proficiency, particularly Microsoft Office. Excellent communication skills, both written and verbal. A proactive and detail-oriented approach with a strong sense of ownership. Ability to absorb and retain information related to customers, products, and processes. Background in satellite communications or communications is an advantage. Self-sufficiency … independently and collaboratively within a team. Strong problem-solving and diagnostic skills, with attention to detail. Familiarity with electronics and engineering. Knowledge of CRM systems and a customer-centric approach. Additional Information: The Rewards Career development and opportunity to learn and grow. A value led culture that puts its people first - ' you are our Company. Company More ❯

experts, they tackle complex technological challenges, ensuring seamless operations for businesses. Their solutions are trusted by 10,000+ travel professionals daily, offering a richer, more comprehensive, and customer-centric approach compared to others in the market. Duties and Responsibilities: 1. As a software developer, you shall be part of an exciting and rapidly expanding More ❯

responsible for guiding clients through the successful implementation and adoption of our platform. This role requires a combination of technical expertise, project management skills, and a strong customer-centric approach. The ideal candidate will work closely with clients to understand their business needs, configure and customize our software to meet those needs, and ensure a smooth … audiences. Self-starter with the ability to work independently and as part of a collaborative team in a fast-paced environment. Strong problem-solving skills and a customer-centric mindset. Willingness to travel as needed to client sites. Why you should join us: At Cyara you’ll have the opportunity to work with a group of More ❯

Solid experience working in a high-tech company as a Solutions Engineer, or in a role of an equivalent technical level Commercially astute with a customer centric approach Educated to degree standard or equivalent Excellent written communication skills and telephone manner Excellent presentation skills (in person and remote Who You Are: A desire to More ❯

We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges More ❯

with qualitative research and stakeholder engagement to influence business performance, drive operational efficiency, and support long-term strategic goals. You will act as a catalyst for embedding customer-centric thinking and continuous improvement across the organisation. What to expect: Customer Insight & Voice of the Customer (VoC): Lead the design and execution of … with senior stakeholders to understand their challenges and priorities, aligning research and analytics plans to strategic business needs. Act as an ambassador for insight-led transformation and customer-centric thinking across the organisation. Continuous Improvement & Transformation : Monitor and evaluate customer experience KPIs to assess service performance, identify areas for optimisation, and track progress over … Apply quality and process improvement methodologies (e.g. Six Sigma, Lean) to drive efficiency and elevate service delivery. Support the design and improvement of products and services through customer-centric approaches and iterative development. What we expect from you: Proven experience in customer experience, data analytics, business intelligence, or VoC roles. Expertise in designing and More ❯

focused on cost efficiency, process improvement, and quality assurance. Strategic and Analytical Skills: Strong analytical mindset for managing asset performance and navigating complex negotiations. Power Skills: A customer-centric approach, exceptional collaboration skills, entrepreneurial spirit, and leadership qualities. More ❯

knowledgeable and motivated individual to join our Application Support team, contributing to all aspects of accounting systems support, implementation, training, and maintenance. The role requires a hands-on approach across telephone, remote, and on-site support activities, up to third-line support level. This position is ideal for someone who is highly proficient in the operational aspects of … ongoing training and certification. Key Attributes Solid grounding in accounting principles and practices. Strong analytical and troubleshooting skills. Excellent verbal and written communication abilities. A proactive and customer-centric approach to service delivery. Ability to work independently as well as collaboratively within a team environment. Preferred Skills Familiarity with accounting or ERP software systems. More ❯

Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. 💰£25,000 + up to 20% of your annual salary, paid as a bonus. 📍These roles More ❯

Passion for IT and Technology Ability to understand and explain issues from both technical and user viewpoints Passionate about delivering a great user experience by taking a customer-centric approach to end-user support, being able to explain/present upwards to Senior Management Ability to adopt a security-first posture supporting the broader … and the ultimate team player Co-Working and Collaboration Conflict resolution skills Problem solving skills Able to built trustworthy relationship with internal and external stakeholders Creating problem solving approach and analytical skills Ability to provideconstructive Feedback Empathy skills, Communication (Active listening, conflict resolution), Inclusiveness Decision Effectiveness Effective Thinking (Analytical, Forward, Conceptual) Growth Mindset (Manage change, Accept feedback, Resilience More ❯

Systems, Unix/Linux systems, VMware, and related technologies. Strong people skills and the ability to work independently or as part of a team, while maintaining a customer-centric approach to technical delivery and problem resolution. The ability to communicate complex technical information clearly to non-technical stakeholders. Experience with CNI-specific regulatory requirements More ❯

EU IT Solution Manager To be part of the IT Leadership Team and working closely with the European IT Director in supporting the transformation of the IT department to deliver quality IT services and associated support to our businesses across More ❯