Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Broster Buchanan Ltd
onsite in Leeds. Key Responsibilities: Administration and support of Salesforce users including roles, profiles, and permissions, building reports/Dashboards, updating permission, profiles roles, merging accounts/leads, deduplicating data, data imports. Must be able to prioritise work independently. This will include addressing tickets in internal systems and knowing when the work should be elevated. Lead assigned project … types, page layouts, validation rules, workflow rules, and process builder. Comfortable working within an Agile format and utilizing tools such as Jira/confluence/metro retro. Proficiency in data import/export, data cleaning, data validation, and data security best practices. Ability to create and manage user profiles, roles, permissions, and sharing settings. Expertise in More ❯
Manager is responsible for the overall management, maintenance and improvements of the Raiser’s Edge/RE NXT CRM system. This role ensures the accuracy and integrity of the data, supports fundraising efforts, and provides training and support to staff. Additionally, the Database Administrator will oversee the daily operation, security, and accuracy of JNF UK’s CRM system. Key … Responsibilities Database Management & Integrity Oversee the daily operation, maintenance, and security of Raiser’s Edge/NXT Conduct regular audits and quality control checks to eliminate inconsistencies Lead data standardisation efforts for campaign assignments, constituent records, and financial reconciliation Implement de-duplication protocols and improve data entry processes. Project Management & CRM Optimisation Lead a structured CRM improvement project … s Edge/NXT usage Monitor user practices and perform audits to ensure consistency and accuracy. Process Documentation Develop and maintain comprehensive documentation for all CRM-related activities Ensure data entry, reporting, and appeal procedures are clearly outlined and up to date. Data Segmentation Provide data segmentation for appeals and email campaigns Clean extracted data and More ❯
to meet business needs. Manage user accounts, permissions, and security settings. Provide end-user support and training, acting as the primary point of contact for CRM-related queries. Maintain data integrity by performing regular data audits, cleansing, and deduplication. Collaborate with stakeholders to understand requirements and implement system improvements, customisations, and workflows. Generate reports and dashboards to support … business decision-making. Troubleshoot technical issues, liaise with vendors for support, and manage system upgrades. Document system configurations, processes, and training materials. Ensure CRM compliance with company policies, data protection regulations, and security standards. Maintain effective data flow between CRM and other systems Promote user adoption and support process improvements across teams and systems. Key Requirements Proven experience … as a CRM Administrator, specifically with Sugar CRM. Strong understanding of CRM principles, data management, and business processes. Proficiency in configuring, customising, and supporting Sugar CRM solutions. Experience in managing user permissions, workflows, and reporting. Excellent analytical and problem-solving skills. Ability to translate business requirements into technical solutions. Strong attention to detail and commitment to data quality. More ❯
the world's leading learning company, dedicated to helping individuals achieve their goals through impactful learning experiences. With approximately 20,000 employees, Pearson provides digital content, assessments, qualifications, and data to customers in nearly 200 countries. Their mission is to drive personal breakthroughs through learning, making a real-life impact worldwide. About the Role We are looking for a … Customization & Development: Create and maintain custom fields, objects, page layouts, and workflows to improve system operations. Reporting & Insights: Develop reports, dashboards, and custom views to provide valuable business insights. Data Management: Maintain data integrity by managing imports, exports, de-duplication, and troubleshooting data issues. User Support & Training: Provide training and support to users, ensuring effective Salesforce usage. … Salesforce Administrator Salesforce Administrator certification (ADM 201) required Strong knowledge of Salesforce Lightning Experience, Service Cloud, and Sales Cloud Proficiency in creating custom reports, dashboards, and objects Experience with data management tools like Data Loader and Workbench Familiarity with Salesforce automation tools like Flow, Process Builder, and Workflow Rules Strong problem-solving skills with the ability to work More ❯
the CRM Manager, you will be the go-to expert for all things Salesforce. Collaborating with sales, marketing and service teams, you will be responsible for optimising workflows, maintaining data quality and supporting internal user needs. Due to the nature of our roles, candidates must have a permanent and unrestricted Right to Work in the UK , residing within a … commutable distance of Leeds. Please note that our client cannot offer visa sponsorship . Key responsibilities will include: Manage day-to-day administration including roles, profiles, user access and data permissions. Create and maintain reports, dashboards and custom workflows to improve business insights. Responding to and addressing internal tickets, escalating where necessary. Lead mini projects, such as introducing new … automations. Assist in reconfiguring the platform as part of a company-wide system overhaul. Handle data imports, de-duplication and GDPR compliance. Liaise with internal stakeholders to ensure Salesforce is delivering value to the wider team. SKILLS & EXPERIENCE 2+ years' experience in a Salesforce Administrator role. Ability to work in an agile environment and utilise tools such as Jira More ❯
s E-Discovery platform. You'll work across a range of legal use-cases - from E-Discovery and Early Case Assessment (ECA) to requests for personal information such as Data Subject Access Requests (DSARs). Luminance Discovery operates as an autonomous unit within Luminance, with its own commercial and product strategy, which means we move fast, iterate, build and … commercial and operational activities - leading project onboarding, managing project setup, delivering tailored training and providing first-line support. Responsibilities Lead onboarding for new users - guiding project scoping, advising on data collection best practices, appropriate file formats and processing timelines. Support data uploads (small and large) and manage pre-processing tasks (e.g. deNISTing, loadfiles & overlays) Work with customers to … initial setup of review structures and workflows, including using AI-assisted review (Deep Coding), providing advice on review strategies for specific project types. Support end-to-end workflows from data upload through to production. Directly handle complex tasks including redactions, reporting and productions. Act as first-line support, handling technical queries and requests (working with the Site Reliability Team More ❯
Maidenhead, England, United Kingdom Hybrid / WFH Options
Mason Frank International
Mason Frank is proud to partner with a national non-profit organisation making a meaningful difference across the UK to find a Salesforce Administrator who’s passionate about using data for good. This is a high-impact role where your expertise in CRM systems will directly enhance the organisation's service delivery, supporter engagement, and strategic decision-making. Key … Responsibilities: Supporting users, customising fields, automating workflows, and maintaining clean, secure data across departments. Ensuring seamless connectivity between Salesforce and the organisation’s digital platforms, including websites and third-party tools. Supporting staff with onboarding, training, and promoting self-sufficiency through intuitive processes. Creating powerful dashboards, segmenting audiences, and preparing for AI-driven enhancements. Leading data audits, de … duplication, compliance checks and best practices in data handling. Essential: 2+ years of hands-on Salesforce admin experience Salesforce Administrator Certification Strong skills in flows, validation rules, permissions, and reporting Desirable: Exposure to Salesforce Account Engagement (Pardot) Experience with tools like FormAssembly, Power BI, or Tableau Previous work in a charity or social impact setting (a bonus, not a More ❯
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Snap Finance UK
to-day management & maintenance of HubSpot CRM across all hubs (Marketing, Sales, Service & Operations). Implement and manage user roles, permissions, workflows, properties, lists, views, pipelines, and integrations. Maintain data integrity through regular deduplication, clean-up, and standardisation processes. Ensuring we keep our marketing asset contacts under the agreed purchase levels. Ensure compliance with data privacy regulations … reduce manual entry, streamline lead-to-profit journey, and improve SLA adherence. Assist with integrations between HubSpot and tools like Salesforce, Slack, Zoom, Stripe, LinkedIn etc. Manage lifecycle funnels, data hygiene, and feedback loops to align cross-functional strategies. What we’re looking for: Experience administering HubSpot CRM Strong understanding of lead lifecycle management, pipeline structures, and revenue operations. More ❯