Senior DesktopSupport Specialist page is loaded Senior DesktopSupport Specialistremote type: On-sitelocations: London, UKtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R66 Role Overview: Senior DesktopSupport Specialist (London, UK - Onsite) If you're an experienced DesktopSupport specialist seeking a role where your technical expertise and … outstanding customer service skills can make a real impact, this opportunity could be for you! The Senior DesktopSupport Specialist will act as an escalation point for the DesktopSupport team members and must possess an advanced technical background to resolve all in-scope support services, including break-fix, deskside support, telecom support, new system installation and VIP support. The Senior DesktopSupport Specialist will be assigned a daily senior shift which they will be responsible for monitoring the ticket queue with the Service Desk to ensure that there are no SLA breeches and that our support meets or exceeds defined professional quality standards.At Cornerstone Research, you will be More ❯
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Job summary An opportunity has arisen for an Apprentice DesktopSupport Officer within the Trust IT Department, to support the delivery of high-quality IT Support Services to the Trust. We are looking for motivated, proactive individuals with a clear patient focus to join the DesktopSupport Team who will be a key team … member delivering second and third-line support to our end users. You will be able to demonstrate excellent listening and communication skills with an ability to work under pressure and to deadlines. You will be required to continually develop your skills and knowledge to keep up to date with technological advancements and support a large userbase while working … within the DesktopSupport Team. You will be a Band 2 throughout qualification for 18 months and upon successful completion Band 3. Interview Date: 2 October 2025 37 hours 30 minutes/week You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying More ❯
Senior DesktopSupport Technician Location : Howden Department: IT Ops Job Type: Full time Contract Type : Permanent About Us. PA Media Group is the UK and Irelands national news agency and a trusted multi-media content provider for print, web, mobile, and broadcast. For over 150 years, we have delivered fast, accurate, and dynamic coverage of news, sport, entertainment … for you. If you require adjustments during the application process, please contact us. The Role. As part of our IT team, were looking for a talented and proactive Senior DesktopSupport Technician to be part of the DesktopSupport Team based in Howden. The team consists of 8 staff, located across the 2 main PA Media … Group sites. We provide software and hardware support to the business, both desk-side, and remotely. This is a hands-on support role at the heart of our organisation, where no two days are the same. You will be a key player in our DesktopSupport Team, providing responsive and high-quality technical support across More ❯
Howden, Goole, North Humberside, England, United Kingdom
PA Media Group
Senior DesktopSupport Technician Location : Howden Department: IT Ops Job Type: Full time Contract Type : Permanent About Us. PA Media Group is the UK and Ireland’s national news agency and a trusted multi-media content provider for print, web, mobile, and broadcast. For over 150 years, we have delivered fast, accurate, and dynamic coverage of news, sport … you. If you require adjustments during the application process, please contact us. The Role. As part of our IT team, we’re looking for a talented and proactive Senior DesktopSupport Technician to be part of the DesktopSupport Team based in Howden. The team consists of 8 staff, located across the 2 main PA Media … Group sites. We provide software and hardware support to the business, both desk-side, and remotely. This is a hands-on support role at the heart of our organisation, where no two days are the same. You will be a key player in our DesktopSupport Team, providing responsive and high-quality technical support across More ❯
Onsite DesktopSupport Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider based in the City of London. This role will involve working onsite at client premises with travel to clients mainly within … the pass mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite DesktopSupport Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills. Working as an Onsite DesktopSupport Engineer/… 2nd Line Technical Support Technician you will work at a dedicated client site throughout the week providing face-to-face technical support. When you are not scheduled to attend site you will work alongside the IT Helpdesk/Service Desk Team providing remote support to customers. This is an exciting opportunity to join an industry-leading company that More ❯
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Principal IT
IT DesktopSupport Technician - £30,000/£35,000 per annum - Hull Principal IT are working with a leading UK food producer that are looking for an IT desktopsupport technician to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is … role will is site based, 5 days a week (Monday-Friday) Key Responsibilities: Build/install PC's and peripheral devices such as printers, scanners, mobiles, tablets related to desktop infrastructure and in accordance with IT policies and standards Maintain PC's and peripheral devices with Planned Preventative Maintenance Troubleshoot and resolve technical issues related to hardware, software, networking … many of the company devices Continually adding to the knowledge database to ensure all technical documentation is fully up to date and relevant Requirements: Proven work experience as a DesktopSupport Engineer, Technical Support or similar Good language and communication skills Certifications in Microsoft/Comptia/ITIL and cisco would be advantageous Familiarity with Office More ❯
Lead DesktopSupport Engineer – Global Trading Systems £150,000–180,000 Bonus & package | London | Hybrid Ncounter are supporting a world-leading financial services firm to hire a Lead DesktopSupport Engineer. This is an opportunity to take ownership of a high-performing support function in a fast-paced trading environment, providing guidance to a global … team and ensuring first-class service delivery across business-critical systems. The Role You will lead a small but impactful support team, ensuring operational stability across a large-scale international user base. With direct responsibility for mentoring engineers, refining processes, and driving service improvements, you’ll play a pivotal role in how the business delivers technology to front, middle … and back-office teams. You will act as the key escalation point for complex issues, working closely with development, infrastructure, and trading support groups to resolve problems quickly and effectively. Proactive monitoring, incident management, and continuous improvement will sit at the heart of your role. Key Responsibilities Manage and mentor a team of DesktopSupport Analysts, driving More ❯
Tewkesbury, Gloucestershire, England, United Kingdom
IMT Resourcing Solutions
Role: DesktopSupport Engineer Location: Tewkesbury Salary: Up to £40,000 + Excellent Benefits About the Opportunity We’re representing a well-established UK business that continues to invest heavily in its people and technology. They’re now looking for a DesktopSupport Engineer to join their friendly, close-knit IT team. This is an exciting … You’ll be given the chance to work independently, while still being part of a team that values collaboration and continuous improvement. What You’ll Be Doing Providing IT support across desktops, laptops, mobile devices, and printers Troubleshooting hardware, software, and connectivity issues (Windows OS, Microsoft 365, Active Directory, Group Policy) Supporting networking (LAN/WAN, VPNs, Wi-Fi … tickets and service requests efficiently Supporting non-technical colleagues in a friendly, clear way Travelling to other UK sites when needed What We’re Looking For Experience in a Desktop/IT Support role within a business environment Strong knowledge of Windows, Microsoft 365, Active Directory, and Group Policy Solid grasp of networking fundamentals (LAN/WAN, VPNs More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
N2O Limited
Office is based in Maidenhead, but we also have sites in Bedford, Welwyn Garden City, and Hook. Due to our continuing growth, we are on the lookout for a DesktopSupport Administrator to join our Help Desk team. The Helpdesk team are responsible for the support and maintenance of both software/hardware and all peripherals at … to day queries via phone and email as well as face to face, supporting all Microsoft technologies; you will be able to accurately log technical issues, providing first line support to internal users. Essential Accurately record technical issues from end users and provide first line support escalating where appropriate. Liaising with the DesktopSupport Team Leader … to provide administrative support where necessary. Supporting our users with various Office 365 technologies. Creation of internal Helpdesk Knowledge base article. Install and configure IT equipment and various technologies. Resolve first line incidents and upgrade different types of software and hardware Provide support for all MS products such as Word, Excel, Outlook, Powerpoint. Accurately record, update and document More ❯
Overview NSC Global is currently looking for a DesktopSupport Engineer to join our growing company. NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design … deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK. Please review our website at more information on our organization. Responsibilities Provide repair on standard Laptop and Desktop (Dell)(Panasonic) Provide Troubleshooting and repair of IOS devices (Apple) Provide the repair and … party supplier and update the vehicle kits' electronics and power components to reflect retired models and their replacements Provide lifecycle management of services on the code blue Devices field support installations Provide lifecycle management of services on the AVLS (Modem) Devices, configurations, and testing for field support installations Provide the necessary testing process to ensure the new model More ❯
Job summary Guy's and St. Thomas' Foundation Trust are looking to recruit four additional End User Technology DesktopSupport Engineer to support all London sites. We provide IT services to two large NHS hospitals (Guy's and St. Thomas'), various satellite units and community based PCTs. This service supports over 20,000 users based in various … locations in and around London. Note: Previous unsuccessful applications within the last 3 months need not apply. Main duties of the job The End User Technology Desktop Engineer is responsible for maintaining the communication channels with the customer and the IT department and providing the 2nd line support which includes troubleshooting and resolving issues within their remit. The … and efficient responses in a high call volume environment and will contribute to assisting keep the hospital running. They will also need to be an excellent communicator who can support our users in a friendly, open manner. Most importantly, they will strive to offer outstanding customer service and provide a professional and efficient gateway into the IT department for More ❯
a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Key Responsibilities: Provide first- and second-level support for desktops, laptops, printers, and mobile devices. … new employee workstations, including user accounts and permissions. Maintain asset inventory and ensure accurate documentation of IT equipment. Assist with onboarding/offboarding of employees from a technical perspective. Support remote users with VPN, remote desktop, and connectivity issues. Collaborate with other IT teams on escalated issues or project-related tasks. Follow security protocols and assist with antivirus … patching, and data protection policies. Qualifications Required: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 1+ year of experience in a desktopsupport, helpdesk, or IT technician role. Strong knowledge of Windows OS, Office 365, and basic networking concepts. Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA. Excellent communication and More ❯
AV Desktop/Helpdesk Support Engineer - I am looking for a seriously good technically proficient Guru in the world of AV, supporting integrated AV systems. You will need to have the ability to diagnose system faults remotely and come up with new and ingenius way to fix issues. You will be able to communicate in a professional manner … you have the relevant AV knowledge that encompasses the below please send your CV asap. Crestron control/switching Audio DSP, Audinate Dante QSC Q-SYS Installation, Integration, Commissioning, Support, Service, Maintenance, desktop Lighting, sound, audio VC Poly, MTRs, Teams, Zoom Boardrooms, Meeting rooms, Learning spaces, Auditoria, Corporate AV IT networks, Cisco, Draytek, Microsoft Logitech, Yealink, Neat, Bose … LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV AV A-V A/V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL VIDEOCONFERENCE VC MTR POLY ZOOM TEAMS SUPPORT MAINTENANCE FIX HELPDESK DESKTOP MICROSOFT IPTV SHURE CRESTRON EXTRON CONTROL SWITCHING BERKS BERKSHIRE BUCKS BUCKINGHAMSHIRE BUCKS SURREY LONDON More ❯
A brilliant opportunity to join a growing team! Our client is a well-established Managed Service Provider based in Rochdale, known for delivering high-quality IT support & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk/Desktop Technician to strengthen their internal support function. You … and development, friendly & supportive team culture Role overview: This role is ideal for a 1st/2nd Line Technician with at least 2yrs' experience in an IT helpdesk or support role, you'll be confident troubleshooting a range of technical issues across hardware, software & networking & be comfortable taking ownership of tasks, while supporting others. Key responsibilities: Provide 1st & 2nd … Line tech support to both customers & internal users Troubleshoot & resolve issues related to hardware, software & networking Escalate complex issues where necessary & follow up to resolution Mentor & support junior staff, including apprentices Maintain accurate documentation of tickets, systems & procedures Support continuous improvement of IT systems & processes Experience & skills required: Minimum 2yrs experience in a similar IT supportMore ❯
OL11, Rochdale, Greater Manchester, United Kingdom
Lotus Recruitment
A brilliant opportunity to join a growing team! Our client is a well-established Managed Service Provider based in Rochdale, known for delivering high-quality IT support & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk/Desktop Technician to strengthen their internal support function. You … and development, friendly & supportive team culture Role overview: This role is ideal for a 1st/2nd Line Technician with at least 2yrs' experience in an IT helpdesk or support role, you'll be confident troubleshooting a range of technical issues across hardware, software & networking & be comfortable taking ownership of tasks, while supporting others. Key responsibilities: Provide 1st & 2nd … Line tech support to both customers & internal users Troubleshoot & resolve issues related to hardware, software & networking Escalate complex issues where necessary & follow up to resolution Mentor & support junior staff, including apprentices Maintain accurate documentation of tickets, systems & procedures Support continuous improvement of IT systems & processes Experience & skills required: Minimum 2yrs experience in a similar IT supportMore ❯
Deskside Support Engineer Salary: £40,000 per annum Location: London (On-site, 5 days per week) A global consultancy firm is looking for an experienced Deskside Support Engineer to join their team on a permanent, on-site basis. In this hands-on role, you'll be the first point of contact for all IT issues, providing comprehensive technical … support to end-users across sites nationwide. You'll be a key player in ensuring all IT systems are running smoothly and staff can work efficiently. In this role, you will be responsible for: Providing hands-on and remote support for Windows 11 and other operating systems. Troubleshooting and resolving hardware issues for a wide range of devices … including laptops, desktops, printers, and mobile devices. Managing user accounts and permissions within Active Directory. Supporting and troubleshooting Microsoft Office 365. Delivering IT support for financial applications. Providing effective support to users located nationwide. The successful candidate should have experience with Windows: Extensive knowledge of Windows Server, Windows 11, and other operating systems. Hardware & Software: Proficient supportMore ❯
Deskside Support Engineer Salary: £40,000 per annum Location: London (On-site, 5 days per week) A global consultancy firm is looking for an experienced Deskside Support Engineer to join their team on a permanent, on-site basis. In this hands-on role, you'll be the first point of contact for all IT issues, providing comprehensive technical … support to end-users across sites nationwide. You'll be a key player in ensuring all IT systems are running smoothly and staff can work efficiently. In this role, you will be responsible for: Providing hands-on and remote support for Windows 11 and other operating systems. Troubleshooting and resolving hardware issues for a wide range of devices … including laptops, desktops, printers, and mobile devices. Managing user accounts and permissions within Active Directory. Supporting and troubleshooting Microsoft Office 365. Delivering IT support for financial applications. Providing effective support to users located nationwide. The successful candidate should have experience with Windows: Extensive knowledge of Windows Server, Windows 11, and other operating systems. Hardware & Software: Proficient supportMore ❯