Desktop Support Job Trends

Desktop Support
UK

The median Desktop Support salary in the UK is £35,000 per year, according to job vacancies posted during the 6 months leading to 14 June 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Jun 2026
Same period 2025 Same period 2024
Rank 539 453 609
Rank change year-on-year -86 +156 -70
Permanent jobs requiring a Desktop Support 203 230 311
As % of all permanent jobs in the UK 0.22% 0.52% 0.29%
As % of the Job Titles category 0.23% 0.58% 0.31%
Number of salaries quoted 146 190 252
10th Percentile £27,500 £25,750 £24,240
25th Percentile £30,000 £28,500 £27,500
Median annual salary (50th Percentile) £35,000 £32,750 £31,675
Median % change year-on-year +6.87% +3.39% +2.18%
75th Percentile £41,500 £40,500 £38,681
90th Percentile £48,125 £50,250 £50,925
UK excluding London median annual salary £35,000 £30,000 £29,000
% change year-on-year +16.67% +3.45% +5.45%

All Permanent IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 87,334 39,784 101,964
% of permanent jobs with a recognized job title 93.98% 89.45% 94.72%
Number of salaries quoted 59,870 22,508 73,554
10th Percentile £30,000 £28,822 £28,500
25th Percentile £40,000 £39,000 £38,500
Median annual salary (50th Percentile) £55,000 £57,500 £52,500
Median % change year-on-year -4.35% +9.52% -12.50%
75th Percentile £75,000 £77,500 £70,000
90th Percentile £95,000 £98,750 £90,000
UK excluding London median annual salary £50,000 £50,000 £50,000
% change year-on-year - - -6.54%

Desktop Support
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'Desktop Support' in the job title relative to all permanent IT jobs advertised.

Desktop Support job vacancy trend in the UK

Desktop Support
Salary Trend

Salary distribution trend for Desktop Support job vacancies in the UK.

Salary distribution trend for Desktop Support job vacancies in the UK

Desktop Support
Salary Histogram

Salary distribution for jobs citing Desktop Support over the 6 months to 14 June 2026.

Salary histogram for Desktop Support in the UK

Desktop Support
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the UK over the 6 months to 14 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London -53 173 £35,000 +16.67% 23
England -116 153 £35,000 +6.46% 20
North of England -26 74 £35,000 +16.67% 7
Work from Home -1 50 £34,000 +17.24% 2
Scotland +61 45 £40,000 +33.33% 1
North West +26 44 £34,000 +38.78% 4
South West -40 34 £37,500 +20.97% 5
London -78 30 £47,500 +8.57% 5
Yorkshire -68 27 £35,000 +16.67% 2
South East -50 12 £30,000 +1.69% 3
Wales -42 3 £34,000 - 1
North East - 3 £35,000 - 1
West Midlands -19 2 £33,500 +1.52% 1
Midlands -28 2 £33,500 +2.29% 1
Northern Ireland - 2 £32,000 - 3
East of England -29 1 £35,000 +55.56% 2

Desktop Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 14 June 2026, Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring Desktop Support in the job title.

1 126 (62.07%) Microsoft
2 124 (61.08%) Windows
3 120 (59.11%) Microsoft 365
4 88 (43.35%) ITIL
4 88 (43.35%) Windows 10
5 87 (42.86%) Customer Service
6 72 (35.47%) Active Directory
7 62 (30.54%) Continuous Improvement
8 60 (29.56%) Microsoft Office
9 59 (29.06%) SLA
10 56 (27.59%) Entra ID
11 50 (24.63%) Degree
11 50 (24.63%) Security Cleared
12 47 (23.15%) Patch Management
12 47 (23.15%) SC Cleared
13 45 (22.17%) Cisco
14 42 (20.69%) Ticket Management
15 40 (19.70%) Analytics
15 40 (19.70%) CTC Cleared
15 40 (19.70%) Customer Acquisition
15 40 (19.70%) Customer Experience
15 40 (19.70%) Cybersecurity
15 40 (19.70%) Software Deployment
16 39 (19.21%) SCCM
17 36 (17.73%) Microsoft Intune
18 33 (16.26%) ITSM
19 23 (11.33%) Azure
19 23 (11.33%) Problem-Solving
19 23 (11.33%) User Experience
20 21 (10.34%) Service Delivery

Desktop Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (9.85%) Microsoft Exchange
2 11 (5.42%) SharePoint
3 4 (1.97%) Confluence
4 1 (0.49%) Blackberry Enterprise Server
Applications
1 60 (29.56%) Microsoft Office
2 4 (1.97%) Microsoft Excel
3 1 (0.49%) Acrobat
3 1 (0.49%) Microsoft Project
3 1 (0.49%) MS Visio
Cloud Services
1 120 (59.11%) Microsoft 365
2 56 (27.59%) Entra ID
3 23 (11.33%) Azure
4 9 (4.43%) OneDrive
5 5 (2.46%) AWS
5 5 (2.46%) Google Workspace
5 5 (2.46%) Microsoft Copilot
6 4 (1.97%) GCP
6 4 (1.97%) Power Platform
7 1 (0.49%) Mimecast
7 1 (0.49%) SaaS
Communications & Networking
1 14 (6.90%) VPN
2 11 (5.42%) VLAN
3 8 (3.94%) DHCP
3 8 (3.94%) DNS
3 8 (3.94%) LAN
4 7 (3.45%) WAN
5 6 (2.96%) TCP/IP
5 6 (2.96%) Wi-Fi
6 5 (2.46%) Firewall
7 2 (0.99%) Ethernet
7 2 (0.99%) Internet
7 2 (0.99%) Wireless
8 1 (0.49%) Remote Desktop
8 1 (0.49%) Unified Communications
Database & Business Intelligence
1 4 (1.97%) Power BI
2 1 (0.49%) SQL Server
Development Applications
1 9 (4.43%) JIRA
General
1 99 (48.77%) Social Skills
2 40 (19.70%) Back Office
3 23 (11.33%) Finance
4 11 (5.42%) Organisational Skills
5 8 (3.94%) Legal
5 8 (3.94%) Retail
6 7 (3.45%) Banking
7 6 (2.96%) Law
7 6 (2.96%) Manufacturing
8 4 (1.97%) Front Office
9 3 (1.48%) Documentation Skills
10 2 (0.99%) Games
11 1 (0.49%) Analytical Skills
Miscellaneous
1 22 (10.84%) Driving Licence
2 17 (8.37%) CMDB
3 14 (6.90%) Management Information System
4 9 (4.43%) Onboarding
5 7 (3.45%) Self-Motivation
6 5 (2.46%) Mobile App
7 4 (1.97%) Derivative
7 4 (1.97%) Equities
7 4 (1.97%) Fixed Income
7 4 (1.97%) Foreign Exchange (FX)
7 4 (1.97%) IoT
7 4 (1.97%) Video\Live Streaming
7 4 (1.97%) Web Conferencing
8 2 (0.99%) Team-Oriented Environment
9 1 (0.49%) Blackberry
9 1 (0.49%) Fat Client
9 1 (0.49%) iPhone
9 1 (0.49%) Thin Client
9 1 (0.49%) Video Conferencing
Operating Systems
1 124 (61.08%) Windows
2 88 (43.35%) Windows 10
3 4 (1.97%) Mac OS
4 3 (1.48%) Windows Server
5 2 (0.99%) Android
Processes & Methodologies
1 88 (43.35%) ITIL
2 87 (42.86%) Customer Service
3 62 (30.54%) Continuous Improvement
4 47 (23.15%) Patch Management
5 42 (20.69%) Ticket Management
6 40 (19.70%) Analytics
6 40 (19.70%) Customer Acquisition
6 40 (19.70%) Customer Experience
6 40 (19.70%) Cybersecurity
6 40 (19.70%) Software Deployment
7 33 (16.26%) ITSM
8 23 (11.33%) Problem-Solving
8 23 (11.33%) User Experience
9 21 (10.34%) Service Delivery
10 17 (8.37%) Service Management
11 15 (7.39%) Mobile Device Management
12 12 (5.91%) Incident Management
13 11 (5.42%) Configuration Management
14 8 (3.94%) AI
14 8 (3.94%) Disaster Recovery
Programming Languages
1 20 (9.85%) PowerShell
2 9 (4.43%) Python
3 4 (1.97%) SQL
3 4 (1.97%) VBScript
Qualifications
1 50 (24.63%) Degree
1 50 (24.63%) Security Cleared
2 47 (23.15%) SC Cleared
3 40 (19.70%) CTC Cleared
4 7 (3.45%) A+ Certification
5 4 (1.97%) Microsoft Certification
6 3 (1.48%) Network+ Certification
6 3 (1.48%) Server+ Certification
7 2 (0.99%) BPSS Clearance
7 2 (0.99%) Computer Science Degree
7 2 (0.99%) ITIL Certification
7 2 (0.99%) MCSA
8 1 (0.49%) CompTIA Security+
8 1 (0.49%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 59 (29.06%) SLA
2 5 (2.46%) PMO
3 4 (1.97%) Cyber Essentials
4 3 (1.48%) QA
System Software
1 72 (35.47%) Active Directory
2 10 (4.93%) BitLocker
3 5 (2.46%) Virtual Desktop
4 2 (0.99%) VMware Infrastructure
5 1 (0.49%) Hyper-V
5 1 (0.49%) Terminal Services
Systems Management
1 39 (19.21%) SCCM
2 36 (17.73%) Microsoft Intune
3 4 (1.97%) Single Sign-On
4 3 (1.48%) Norton AntiVirus
5 2 (0.99%) Jamf Pro
Vendors
1 126 (62.07%) Microsoft
2 45 (22.17%) Cisco
3 14 (6.90%) ServiceNow
4 8 (3.94%) Tenable
5 7 (3.45%) Apple
5 7 (3.45%) Bloomberg
6 6 (2.96%) Adobe
6 6 (2.96%) Citrix
7 5 (2.46%) CrowdStrike
7 5 (2.46%) Google
7 5 (2.46%) McAfee
7 5 (2.46%) Zscaler
8 4 (1.97%) Veeam
8 4 (1.97%) VMware
9 3 (1.48%) Symantec
10 2 (0.99%) iManage
11 1 (0.49%) Intapp
11 1 (0.49%) Snow
11 1 (0.49%) Starlink
11 1 (0.49%) Yealink