Burton-on-Trent, Staffordshire, England, United Kingdom Hybrid / WFH Options
Crimson
DesktopSupportEngineer - London Salary up to £35,000-40,000 A leading London client seeks a DesktopSupportEngineer to handle all IT queries for office visitors, including the Tech Leadership team. The role requires strong communication skills, the ability to work under pressure, and expertise in Intune, AutoPilot, and other MS tools … to support the Service Desk. Occasional travel to the Burton head office for meetings is expected. Key skills and responsibilities, Extensive experience working with and supporting Microsoft technologies, software, and operating systems, including D365, O365, Active Directory, Exchange, Windows 10/11, Server 2016+, Azure, Intune, BitLocker, and the Power Platform. In-depth expertise in PC hardware setup and … configuration. Solid understanding of networking concepts such as LAN, WAN, and VPN. Demonstrated ability to lead small-scale projects related to desktopsupport for personal computers and peripherals. Strong analytical abilities. Excellent communication skills and professional telephone etiquette. Prior experience on an IT Service Desk. Genuine enthusiasm for information technology and a demonstrated technical aptitude. Results-driven and More ❯
Our client, a growing enterprise seeking to enhance its IT operations, is looking for a DesktopSupportEngineer to deliver high-quality 1st and 2nd line support across the business. This user-facing role requires strong communication skills, a solid technical foundation, and a proactive approach to troubleshooting. You’ll be part of a collaborative IT … Operations team focused on service excellence and continuous improvement. Key Responsibilities Deliver responsive and effective 1st and 2nd line support to internal users, both remotely and onsite. Diagnose and resolve hardware, software, and network issues, escalating when necessary. Manage and maintain user accounts, permissions, and group policies in Active Directory. Provide technical support for Microsoft 365 applications, Windows … OS, and mobile devices. Act as the first point of contact for service desk tickets, ensuring timely resolution and clear communication. Support hardware provisioning, setup, and troubleshooting including laptops, desktops, and peripherals. Collaborate with 3rd line engineers on escalations and contribute to IT documentation and knowledge sharing. Maintain asset tracking and ensure compliance with IT policies and procedures. Key More ❯
Our client, a growing enterprise seeking to enhance its IT operations, is looking for a DesktopSupportEngineer to deliver high-quality 1st and 2nd line support across the business. This user-facing role requires strong communication skills, a solid technical foundation, and a proactive approach to troubleshooting. You’ll be part of a collaborative IT … Operations team focused on service excellence and continuous improvement. Key Responsibilities Deliver responsive and effective 1st and 2nd line support to internal users, both remotely and onsite. Diagnose and resolve hardware, software, and network issues, escalating when necessary. Manage and maintain user accounts, permissions, and group policies in Active Directory. Provide technical support for Microsoft 365 applications, Windows … OS, and mobile devices. Act as the first point of contact for service desk tickets, ensuring timely resolution and clear communication. Support hardware provisioning, setup, and troubleshooting including laptops, desktops, and peripherals. Collaborate with 3rd line engineers on escalations and contribute to IT documentation and knowledge sharing. Maintain asset tracking and ensure compliance with IT policies and procedures. Key More ❯
services group that continues to experience growth through business acquisition with several different operating companies and employing over 15,000 users worldwide. An exciting opportunity has arisen for an DesktopSupportEngineer to provide dedicated technical support to senior executives and VIP users at their prestigious London Head offices. This role requires a proactive and professional … ensuring their business continuity. Responsibilities Act as 1st point of contact for all high-priority Incidents and requests for executives, VIPs, and senior business stakeholders. 1st - 2nd line/Desktop IT support to a community of over 500+ global VIP employees. Maintaining an excellent standard of support and building relationships with key execs/PAs. Managing tickets … via the service management tool ServiceNow regularly updating incidents. Set up and maintain laptops, desktops, mobile devices, and peripheral equipment for executives. Mobile device support and advanced troubleshooting skills (Apple & Android technologies). Proactively identify potential technical issues and implement preventive solutions and advanced troubleshooting and root cause analysis. Liaising with and delegating tasks to relevant teams for escalation. More ❯
Job Description IT Systems Network SupportEngineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems SupportEngineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing … the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. • Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting • Manage day to day operational aspects of a project and scope • To design, plan and deploy IT projects … to enhance the existing IT infrastructure and also any applications required by the bank. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all More ❯
An exciting opportunity has arisen for a DesktopSupportEngineer to join our team in a fully onsite capacity at our London office. This is a hands-on role suited to an enthusiastic and driven individual with 2 to 5 years of experience in IT support. You’ll be part of a close-knit team supporting all … areas of the business, ensuring a high level of technical support and seamless user experience. You’ll demonstrate strong interpersonal skills, remain calm under pressure, and thrive in a dynamic environment that values initiative, flexibility, and professionalism. Key Responsibilities: Provide responsive and high-quality IT support to users via the internal Helpdesk. Deliver IT inductions to new joiners … as part of the onboarding programme. Maintain and upgrade systems, improving processes and identifying root causes of technical issues. Manage and support desktops, mobile devices, telecoms, and security systems. Collaborate with and support third-party vendors and service providers. Document system configurations, processes, and service records accurately. Contribute to the smooth daily running of the office environment. What More ❯
Provide responsive and high-quality IT support to users via the internal Helpdesk. Deliver IT inductions to new joiners as part of the onboarding programme. Maintain and upgrade systems, improving processes and identifying root causes of technical issues. Manage and support desktops, mobile devices, telecoms, and security systems. Collaborate with and support third-party vendors and service More ❯
loves getting stuck into hands-on tech, thrives on variety, and enjoys making life easier for others, this one's for you. We're on the hunt for a DesktopSupportEngineer to join a friendly, fast-moving team supporting schools with all things IT. You'll be right at the heart of the action - whether it … s resolving a tricky support ticket, rolling out a new batch of laptops, or helping a teacher get their tech back on track before class starts. This is a practical, people-focused role with lots of autonomy, tons of variety, and real opportunities to grow. What you'll be doing Your week might include: Providing 1st and 2nd line … desktopsupport on-site across multiple school locations Troubleshooting Windows, Chromebooks, printers, and classroom tech Supporting users face-to-face with calm, confident communication Managing support tickets and collaborating with the helpdesk team Liaising with third-party suppliers when escalation is needed Auditing school IT environments and recommending improvements No two days will be the same - and More ❯
ITC Infotech is looking for a DesktopSupportEngineer to join our team in London, United Kingdom. Your X-Factor Work ethic - You are a consummate professional. Aptitude - You have an innate capacity to transition from project to project without skipping a beat. Communication - You have excellent written and verbal communication skills for coordination across projects and … to succeed paired with a continuous hunger to learn. Leadership - You are trusted, empathetic, accountable, and empower others around you. Job Summary: As an L2 IT Specialist for Hotel Support, this candidate will play a crucial role in providing advanced technical support to hotel staff and guests. Your responsibilities will involve troubleshooting complex IT issues, managing IT infrastructure … IT operations within the hotel environment. This role requires a strong technical background, excellent problem-solving skills, and the ability to handle more advanced IT challenges. Responsibilities: Advanced Technical Support: Provide second-level technical support for complex IT issues escalated from the 1st level support team. Troubleshoot and resolve hardware, software, network, and system-related problems. Perform More ❯
ITC Infotech is looking for a DesktopSupportEngineer to join our team in London, United Kingdom. Your X-Factor Work ethic - You are a consummate professional. Aptitude - You have an innate capacity to transition from project to project without skipping a beat. Communication - You have excellent written and verbal communication skills for coordination across projects and … to succeed paired with a continuous hunger to learn. Leadership - You are trusted, empathetic, accountable, and empower others around you. Job Summary: As an L2 IT Specialist for Hotel Support, this candidate will play a crucial role in providing advanced technical support to hotel staff and guests. Your responsibilities will involve troubleshooting complex IT issues, managing IT infrastructure … IT operations within the hotel environment. This role requires a strong technical background, excellent problem-solving skills, and the ability to handle more advanced IT challenges. Responsibilities: Advanced Technical Support: Provide second-level technical support for complex IT issues escalated from the 1st level support team. Troubleshoot and resolve hardware, software, network, and system-related problems. Perform More ❯
